Senior Living Done to Perfection
Once in a while, we come across an example of what excellence looks like. Steve will be talking to Cole Marvin about his success story.
Read MorePosted by Steve Moran | Sep 22, 2023 | Foresight TV | 0 |
Once in a while, we come across an example of what excellence looks like. Steve will be talking to Cole Marvin about his success story.
Read MorePosted by Steve Moran | Sep 22, 2023 | Life Enrichment | 0 |
We spend more on lawn care than activities. Maybe we are more concerned about how our communities look than what it is actually like to live in them.Â
Read MorePosted by Steve Moran | Sep 21, 2023 | Life Enrichment | 0 |
The big goal has to be for us to keep the narrowing problem as small as possible while continuing to expand the opportunities.
Read MorePosted by Steve Moran | Sep 19, 2023 | Leadership | 0 |
The risk of not knowing is massive. There is also risk for a damaged reputation, which makes it harder to attract new residents and staff.
Read MorePosted by Steve Moran | Sep 18, 2023 | Sales & Marketing | 0 |
This is a huge opportunity that costs you nothing but some time and commitment. Most of you are not using it at all or aggressively enough.
Read MorePosted by Steve Moran | Sep 15, 2023 | Foresight TV | 0 |
Anne Doyle, CEO of Spark Living and Learning, joins Steve Moran of Foresight to discuss the future of Senior Living.
Read MorePosted by Steve Moran | Sep 15, 2023 | Sales & Marketing | 0 |
I came across this powerful Instagram post and immediately wondered how we might learn from it to make senior living better.
Read MorePosted by Steve Moran | Sep 14, 2023 | Leadership | 0 |
We are heading down the road to a disaster for senior living operators, residents, and team members, and only the capital providers can change that.Â
Read MorePosted by Steve Moran | Sep 13, 2023 | Development | 0 |
The only thing that should matter is the customer experience. This is true for vendor companies, and this is true for senior living.
Read MorePosted by Steve Moran | Sep 12, 2023 | Life Enrichment | 0 |
These moments in time represent the very best of senior living. It is the perfect example of community, something that you simply cannot get at home.
Read MorePosted by Steve Moran | Sep 11, 2023 | Leadership | 0 |
Once you believe in the possibilities for your community, you can develop an action plan to get there. What do we have to do to get to 90% occupancy?
Read MorePosted by Steve Moran | Sep 8, 2023 | Foresight TV | 0 |
Procare HR joins Steve Moran to talk about all the staffing expectations and requirements post-pandemic and exactly how to manage it all.
Read MorePosted by Steve Moran | Sep 7, 2023 | Life Enrichment | 0 |
For many years I mostly thought wellness programs for senior living, particularly assisted living, were more marketing hype than substantive.
Read MorePosted by Steve Moran | Sep 5, 2023 | Employee Engagement | 0 |
I was recently talking to a senior living executive director who told me this depressing story about ice cream.
Read MorePosted by Steve Moran | Sep 1, 2023 | Foresight TV | 0 |
Join Steve Moran of Foresight in a special episode with Nancy Anzelmo, one of the Co-Founders of Connected Horse.
Read MorePosted by Steve Moran | Sep 1, 2023 | Leadership | 0 |
If we approach all audiences the same, we are setting ourselves up for failure and our audiences for frustration and confusion.
Read MorePosted by Steve Moran | Aug 30, 2023 | Sales & Marketing | 0 |
Today, the predominant belief is that when you are getting on in years and out of options you should move into senior living.
Read MorePosted by Steve Moran | Aug 29, 2023 | Development | 1 |
If we were to survey the American public, most people would say that senior living is the place you go when you have run out of other options.
Read MorePosted by Steve Moran | Aug 25, 2023 | Foresight TV | 0 |
Lynne has been perhaps the #1 voice driving innovation in Senior Living. Steve will be talking to Lynne about what’s next.
Read MorePosted by Steve Moran | Aug 25, 2023 | Sales & Marketing | 0 |
I have a dream that your community will have so many people wanting to move in that you too will have to use a lottery system.Â
Read MorePosted by Steve Moran | Aug 24, 2023 | Leadership | 0 |
We have a great opportunity to not be like other companies and to instead be like companies that realized customer service is everything.
Read MorePosted by Steve Moran | Aug 21, 2023 | Leadership | 0 |
Next time something goes wrong in your community, it is worthwhile to think about it in terms of how you can use it to your advantage …
Read MorePosted by Steve Moran | Aug 18, 2023 | Foresight TV | 0 |
Steve will be talking to Alice Bonner about how nursing homes can be made better for residents and team members.
Read MorePosted by Steve Moran | Aug 18, 2023 | Leadership | 0 |
It got me thinking that someone should start a senior living advocate business. Learn more about this in the article …
Read MorePosted by Steve Moran | Aug 16, 2023 | Leadership | 0 |
How are you doing with involving your residents in growing your business … other than collecting money from them?
Read MorePosted by Steve Moran | Aug 15, 2023 | Leadership | 0 |
More and more I realize that we don’t actually have very good models for getting old. This is particularly true when passing the traditional retirement age.
Read MorePosted by Steve Moran | Aug 14, 2023 | Foresight TV | 0 |
Steve Moran will be talking to Sean Ochester of Sage Age Strategies about the importance of planning for a calendar year.
Read MorePosted by Steve Moran | Aug 11, 2023 | Foresight TV | 0 |
Steve will be talking to Doug Olson, the founding CEO and President of Vision Centre, about the quality of leadership in Senior Living.
Read MorePosted by Steve Moran | Aug 11, 2023 | Sales & Marketing | 0 |
I suspect it costs this person many opportunities and — worse, it starts the conversation on the wrong foot. Learn more with this article!
Read MorePosted by Steve Moran | Aug 9, 2023 | Wellness Wednesday | 0 |
Have you ever had a situation where you had a tough decision to make and simply could not figure out the right course of action?
Read MorePosted by Steve Moran | Aug 8, 2023 | Life Enrichment | 0 |
From quirky “early bird” dinner times to off-key karaoke nights, get ready for a humorous take on the ups and downs of senior living.
Read MorePosted by Steve Moran | Aug 4, 2023 | Foresight TV | 0 |
Today we dive into what boomers will want when the move into senior living. This could have a tremendous impact on your occupancy.
Read MorePosted by Steve Moran | Aug 4, 2023 | Sales & Marketing | 0 |
The biggest opportunity is to convince a prospect that their life will be better if they live in a senior living community. The first challenge is this:
Read MorePosted by Steve Moran | Aug 3, 2023 | Sales & Marketing | 0 |
Brookdale has so much untapped potential to change the face of senior living — to move the company to a position of leading the occupancy stats.
Read MorePosted by Steve Moran | Aug 1, 2023 | Leadership | 0 |
I worry that in senior living and most of the world of business we have come to expect praise and accolades for simply delivering what was paid for.
Read MorePosted by Steve Moran | Jul 28, 2023 | Foresight TV | 0 |
Learn what strategies are working right now in senior living — from Brett Landrum, founder and co-CEO of Procare HR (a Foresight partner).
Read MorePosted by Steve Moran | Jul 28, 2023 | Life Enrichment | 0 |
The opportunity is massive! When we create programming and lifestyle, every single senior living community that does these two things will be full.
Read MorePosted by Steve Moran | Jul 27, 2023 | Development | 0 |
The problem is that they don’t take the time to get to know the business, the business culture, or the industry.
Read MorePosted by Steve Moran | Jul 26, 2023 | Wellness Wednesday | 4 |
Maybe we need to take a “fake it till you make it” approach and every day talk about how bad aging in place really is and how great senior living really is.
Read MorePosted by Steve Moran | Jul 25, 2023 | Sales & Marketing | 0 |
Misinformation is a huge problem in the senior living sector, and we should expect better from a news organization like the Wall Street Journal. Â
Read MorePosted by Steve Moran | Jul 24, 2023 | Employee Engagement | 0 |
Nursing videos are the third most popular professional videos on TikTok. The best way to hire nurses is to be where nurses are.
Read MorePosted by Steve Moran | Jul 21, 2023 | Foresight TV | 0 |
John Moore is one of the mavericks in the senior living industry. John and Steve Moran discuss where the opportunities and pitfalls exist.
Read MorePosted by Steve Moran | Jul 21, 2023 | Life Enrichment | 0 |
Imagine that you could create a senior living community that could turn ordinary older people into superagers.Â
Read MorePosted by Steve Moran | Jul 20, 2023 | Employee Engagement | 0 |
These senior living organizations have higher occupancy and a much easier time recruiting staff. This all translates into a better bottom line.Â
Read MorePosted by Steve Moran | Jul 18, 2023 | Life Enrichment | 0 |
This year’s Evolve conference (2023) content has been remarkable. There were two recurring themes, things that can make every senior living community better.
Read MorePosted by Steve Moran | Jul 17, 2023 | Leadership | 4 |
If you do this, everything else you worry about will take care of itself. Your occupancy will be crazy good. Your recruitment and retention will be a snap.
Read MorePosted by Steve Moran | Jul 14, 2023 | Foresight TV | 0 |
Vicki Clark is one of the pioneers of what is today’s modern day senior living. Learn from one of the smartest leaders in the industry.
Read MorePosted by Steve Moran | Jul 13, 2023 | Employee Engagement | 3 |
Not only did this grab the attention of workers, it also got the attention of a national news outlet.
Read MorePosted by Steve Moran | Jul 12, 2023 | Wellness Wednesday | 0 |
Loneliness is a problem not just for senior living residents; it is a leadership problem. Figuring this out will make you a better leader.
Read MorePosted by Steve Moran | Jul 10, 2023 | Marketing Monday Video | 0 |
Steve Moran will be talking to Sean Ochester of Sage Age about how to turn your website into a more effective qualified lead generator
Read MorePosted by Steve Moran | Jul 10, 2023 | Life Enrichment | 0 |
I find myself wondering if we are spending enough time thinking about what total absorption experiences are or could be for residents.
Read MorePosted by Steve Moran | Jul 7, 2023 | Foresight TV | 0 |
A conversation with Darryl Fisher and Steve Moran about how Dream Flights is creating memories for residents.
Read MorePosted by Steve Moran | Jul 7, 2023 | Sales & Marketing | 0 |
This has a huge potential for some senior living communities to create their own Grimace dark humor videos and be seen as worth a second look.Â
Read MorePosted by Steve Moran | Jul 6, 2023 | Leadership | 1 |
Getting there is not a matter of spending more money. It is 100% about mindset. It does not look the same in every organization.
Read MorePosted by Steve Moran | Jul 3, 2023 | Life Enrichment | 0 |
Success in life and in senior living is when we can help our residents and team members see the possibilities still ahead of them.
Read MorePosted by Steve Moran | Jun 30, 2023 | Foresight TV | 0 |
Join us to talk with Kristin Harris, the COO of Nye Health Services. This will be a great conversation about how to do senior living better.
Read MorePosted by Steve Moran | Jun 30, 2023 | Leadership | 0 |
Hardly anyone loves failure, particularly with that failure being their own fault. Worst is when it takes someone else to help you see it.
Read MorePosted by Steve Moran | Jun 29, 2023 | Sales & Marketing | 0 |
This challenge is very simple. It is primarily geared toward senior living operators but could equally apply to anyone in any industry.
Read MorePosted by Steve Moran | Jun 28, 2023 | Wellness Wednesday | 0 |
Explore how a sense of belonging can transform organizations, communities, and even senior living, leading to increased well-being, occupancy, and profits.
Read MorePosted by Steve Moran | Jun 27, 2023 | Sales & Marketing | 0 |
What if you created an environment where it was an experience — where a potential resident would go, “I could see myself living my best life here”?
Read MorePosted by Steve Moran | Jun 23, 2023 | Foresight TV | 0 |
Steve Moran and CEO Erin Shvetzoff Hennessey discuss the current state of senior living and skilled nursing and future opportunities.
Read MorePosted by Steve Moran | Jun 23, 2023 | Employee Engagement | 1 |
There are two things you need to do that are simple, though not always easy, that will transform your organization. Â
Read MorePosted by Steve Moran | Jun 22, 2023 | Sales & Marketing | 2 |
Imagine that senior living operators banded together to say “no” to all aggregators leads until they started delivering higher quality leads.
Read MorePosted by Steve Moran | Jun 21, 2023 | Leadership | 0 |
You can make it better in your life and in your community. What you can do to make it better right now as you read this article is simple, but not easy.
Read MorePosted by Steve Moran | Jun 19, 2023 | Employee Engagement | 0 |
Everyone has good ideas about how to make the community and the company better. They need to be listened to and heard.
Read MorePosted by Steve Moran | Jun 16, 2023 | Foresight TV | 0 |
Join Steve Moran for a conversation with Bennet Kim as they discuss the emerging opportunities in Senior Living.
Read MorePosted by Steve Moran | Jun 16, 2023 | Leadership | 0 |
Senior living operators have been salivating over the “tsunami” of boomers that will “fill every senior living community.” This is insane!
Read MorePosted by Steve Moran | Jun 13, 2023 | Leadership | 1 |
As a leader it is even worse, because your “stuckness” cascades to others in your organization. The big question is this: GETTING UNSTUCK?
Read MorePosted by Steve Moran | Jun 9, 2023 | Foresight TV | 0 |
Join Steve Moran for a conversation with Sevy Petras as they discuss the emerging opportunities in Senior Living.
Read MorePosted by Steve Moran | Jun 9, 2023 | Leadership | 0 |
We believe other people think the same way we do. It just simply isn’t so. What is possible in your life if you write a list of goals …
Read MorePosted by Steve Moran | Jun 7, 2023 | Leadership | 0 |
I am afraid that rarely do leaders ask themselves how often their policies and their attitude toward customers create friction that will lead to conflicts.
Read MorePosted by Steve Moran | Jun 5, 2023 | Sales & Marketing | 0 |
Just for fun, I started listing the steps for a senior living customer. Each step represents an opportunity to make getting the sale easier or harder.
Read MorePosted by Steve Moran | Jun 2, 2023 | Foresight TV | 0 |
We discuss how Bickford Senior Living working with Flex has turned the corner and is on the home stretch of solving its staffing challenges.
Read MorePosted by Steve Moran | Jun 1, 2023 | Leadership | 0 |
The current CEO embraced the changing world, figured out how to pivot, figured out what would best serve the customers, and they are thriving.
Read MorePosted by Steve Moran | May 26, 2023 | Foresight TV | 0 |
Denise Boudreau and Steve Moran discuss how to create the best work culture possible, where people will be lining up to come to work for you.
Read MorePosted by Steve Moran | May 26, 2023 | Technology | 0 |
If you are actively using Text Messaging, it has the potential to improve your relationships with residents, prospects and vendors.
Read MorePosted by Steve Moran | May 23, 2023 | Employee Engagement | 0 |
It turns out that there is one feedback technique that works better than all others. Here are the 19 words:
Read MorePosted by Steve Moran | May 19, 2023 | Foresight TV | 0 |
Bill Thomas is one of the senior living/aging services disruptors. In this conversation, he talks about how you can win the aging game.
Read MorePosted by Steve Moran | May 19, 2023 | Leadership | 0 |
Often, we make decisions based on previous success without thinking through how much of that success was based not on ourselves but on luck.
Read MorePosted by Steve Moran | May 12, 2023 | Foresight TV | 0 |
An Executive Director told me his company turned him loose to lead. With that freedom, in a few months he hit 100% occupancy with a waitlist.
Read MorePosted by Steve Moran | May 12, 2023 | Leadership | 1 |
I more and more worry that our biggest problem is that we are not asking the right questions. Here is my list we should be asking as leaders.
Read MorePosted by Steve Moran | May 10, 2023 | Employee Engagement | 0 |
Figure these things out, and you will have the best executive directors in the world and the highest performing communities in the country.Â
Read MorePosted by Steve Moran | May 8, 2023 | Leadership | 0 |
Being willing to change direction, to stop persisting, can pay huge dividends for you, for your organization, and for those you lead.Â
Read MorePosted by Steve Moran | May 5, 2023 | Foresight TV | 0 |
In this episode we talk about all things August Health Platform. This is an episode you will not want to miss.
Read MorePosted by Steve Moran | May 5, 2023 | Employee Engagement | 0 |
There is this belief that immigration will solve the senior living staffing problem that is growing bigger every day. DON’T COUNT ON IT!
Read MorePosted by Steve Moran | May 4, 2023 | Foresight TV | 0 |
It’s almost time for the Senior Living Executive Conference, the official meeting of Argentum! Meet 6 Foresight partners who will be there.
Read MorePosted by Steve Moran | May 1, 2023 | Development | 0 |
What we rarely ever talk about is the connection factor for senior living leaders. We all assume that everyone has enough friends.
Read MorePosted by Steve Moran | Apr 28, 2023 | Foresight TV | 0 |
It’s the Senior Living Innovation Forum pregame show! The industry is at a turning point… But what directions should we be turning?
Read MorePosted by Steve Moran | Apr 28, 2023 | Leadership | 0 |
Great leadership that understands that the path to high occupancy and profitability is all about fewer guardrails, not more guardrails.
Read MorePosted by Steve Moran | Apr 27, 2023 | Life Enrichment | 0 |
Imagine that senior living became a “longevity spa,” where people came not to decline in comfort but to actually reverse the aging process.  Â
Read MorePosted by Steve Moran | Apr 26, 2023 | Leadership | 1 |
Every team needs at least one person who, while being a huge fan of the organization and the leaders, is willing to challenge everything.
Read MorePosted by Steve Moran | Apr 24, 2023 | Employee Engagement | 0 |
This more than anything would transform senior living, because there are enough residents for every senior living apartment in this country.
Read MorePosted by Steve Moran | Apr 21, 2023 | Foresight TV | 0 |
Matt Thornhill had this idea for a new way of doing senior living. I am super intrigued and think you will be too. You will have to watch to learn more.
Read MorePosted by Steve Moran | Apr 21, 2023 | Sales & Marketing | 0 |
They once were the best, and now they are not. They have taken something that was once a positive and turned it into a serious negative.
Read MorePosted by Steve Moran | Apr 20, 2023 | Development | 0 |
What are you doing to make your community stand out? If you put time into this, your occupancy and staffing challenges will disappear.
Read MorePosted by Steve Moran | Apr 17, 2023 | Sales & Marketing | 0 |
Here are the 7 I think are most important. Ultimately the big idea is that when we are focused on wellness it means that people “live better longer.”
Read MorePosted by Steve Moran | Apr 14, 2023 | Foresight TV | 0 |
Steve and Joe Jasmon will be talking about how to address the middle market opportunity and have a healthy bottom line.
Read MorePosted by Steve Moran | Apr 14, 2023 | Life Enrichment | 0 |
Imagine assuming that your residents want things to be better. It would make your communities more successful and your life less stressful.
Read MorePosted by Steve Moran | Apr 13, 2023 | Development | 0 |
I am excited to announce that we are forming a new senior living operating company that could be a great for a community that values comfort and relaxation.
Read MorePosted by Steve Moran | Apr 12, 2023 | Leadership | 0 |
I have this vision of some senior living executive committing to making living and working in your community feel great every day. Here is what it would look like.
Read MorePosted by Steve Moran | Apr 10, 2023 | Employee Engagement | 0 |
There are enough people who would love to work in senior living in your communities. The fix will start when you tackle these questions.Â
Read MorePosted by Steve Moran | Apr 9, 2023 | Sales & Marketing | 0 |
Poll Results: If you are in the “Never or almost never” category this post is not for you. If you are in the other 81% (most of you) keep reading.Â
Read MorePosted by Steve Moran | Apr 9, 2023 | Life Enrichment | 1 |
I am a boomer — “that person” you as a senior living operator are trying to figure out Ask me now what I will want, and I will tell you that …
Read MorePosted by Steve Moran | Apr 7, 2023 | Foresight TV | 0 |
Hear what it’s like when the disaster happens, and in the confusing aftermath. Learn ways to help yourself and your community make it through.
Read MorePosted by Steve Moran | Apr 6, 2023 | Leadership | 0 |
How much better would your life be if you had quit some of the things you did quit — but done so earlier?
Read MorePosted by Steve Moran | Apr 5, 2023 | Leadership | 0 |
19 reasons I might be a bad leader.
Read MorePosted by Steve Moran | Apr 3, 2023 | Sales & Marketing | 0 |
Setting your criteria in advance rather than just figuring them out will save you time and money. It will make hard decisions easier!
Read MorePosted by Steve Moran | Mar 30, 2023 | Life Enrichment | 0 |
There are times you simply need to move on, cut your losses, and remember that life, senior living, and poker are each simply one long game that you want to win.
Read MorePosted by Steve Moran | Mar 29, 2023 | Development | 0 |
The problem is that we too often view failure as bad, when it is great, or at least great when it teaches us things.
Read MorePosted by Steve Moran | Mar 24, 2023 | Foresight TV | 0 |
Steve will be talking to Joel Goldman about the top legal challenges he is seeing for senior living operators… and whatever else comes up.
Read MorePosted by Steve Moran | Mar 23, 2023 | Leadership | 0 |
Don’t get me wrong, these are big issues that seem intractable, but when we get them right, people will flock to senior living. Â
Read MorePosted by Steve Moran | Mar 22, 2023 | Sales & Marketing | 0 |
It occurs to me that the real problem with market acceptance of senior living is one very simple thing … PRICE.
Read MorePosted by Steve Moran | Mar 19, 2023 | Leadership | 0 |
I CANNOT REMAIN SILENT ON THIS ONE! This is a horrible mischaracterization of a good company and leaders.
Read MorePosted by Steve Moran | Mar 17, 2023 | Foresight TV | 0 |
This is a horrific story where at least 22 senior living residents were murdered in the Dallas Area between 2016 and 2018.
Read MorePosted by Steve Moran | Mar 16, 2023 | Employee Engagement | 0 |
1. The first complaint already.
Read MorePosted by Steve Moran | Mar 15, 2023 | Life Enrichment | 0 |
Senior living has so much untapped opportunity to figure out how to make the resident and team member experience better. Â
Read MorePosted by Steve Moran | Mar 13, 2023 | Life Enrichment | 0 |
This is clearly the life boomers want. The big question is this:Â How can we provide this lifestyle but add in the medical part as needed?!Â
Read MorePosted by Steve Moran | Mar 12, 2023 | Life Enrichment | 0 |
The biggest challenge is that it means that assisted living and memory care is moving into an arena that was once considered to be skilled nursing.
Read MorePosted by Steve Moran | Mar 10, 2023 | Foresight TV | 0 |
Steve and Beth will be talking about the NORC study on how senior living did with respect to death rates during the Covid-19 pandemic.
Read MorePosted by Steve Moran | Mar 8, 2023 | Technology | 3 |
Is it possible they have figured out that technology or more technology will make them less happy rather than more happy?
Read MorePosted by Steve Moran | Mar 6, 2023 | Life Enrichment | 0 |
There are ways to increase staff compensation. The other thing an employer can do is reduce the cost of living. This does not get enough attention …
Read MorePosted by Steve Moran | Mar 6, 2023 | Marketing Monday Video | 0 |
Wendy O’Donovan Phillips, of Big Buzz (a Foresight partner), knows what works — and how to break sales down into practical, usable concepts.
Read MorePosted by Steve Moran | Mar 5, 2023 | Life Enrichment | 0 |
The single biggest challenge is how do we create a product that those who have rejected senior living, will come to love?
Read MorePosted by Steve Moran | Mar 3, 2023 | Foresight TV | 0 |
Alex Smith knows more about pricing in senior living than anyone else. Today we’ll be talking about how you can get pricing right.
Read MorePosted by Steve Moran | Mar 2, 2023 | Life Enrichment | 0 |
What if you decided to put the radical, ruthless, unbounded joy back into your job? Use your own ideas, but maybe this will inspire you!
Read MorePosted by Steve Moran | Mar 1, 2023 | Employee Engagement | 0 |
Do you have an idea what’s inside the mind of your team members while you’re in a company meeting? Here are the top things …
Read MorePosted by Steve Moran | Feb 27, 2023 | Life Enrichment | 0 |
What a privilege we have to be THE ONES who remember and remind them that they are not nobodies but in fact are somebodies.
Read MorePosted by Steve Moran | Feb 26, 2023 | Life Enrichment | 0 |
I have had two big failures doing comedy, but here is the thing: If you can get through a bombing set, you’re gonna get through anything!
Read MorePosted by Steve Moran | Feb 24, 2023 | Foresight TV | 0 |
Steve will be talking about Fara’s next big venture as she sets out on a passion driven new adventure that makes the world a better place.
Read MorePosted by Steve Moran | Feb 23, 2023 | Leadership | 0 |
I worry, though, that by staying silent we become complicit in the harm that is being done to older people. We should be willing to call out bad operators.
Read MorePosted by Steve Moran | Feb 17, 2023 | Foresight TV | 0 |
Suzanne Koenig and Steve talk about the state of senior living and where the opportunities lie. All right here on Foresight TV.
Read MorePosted by Steve Moran | Feb 16, 2023 | Leadership | 0 |
By not talking about the problems, we send the message that we don’t really understand what our customers, what our prospects, need and want.Â
Read MorePosted by Steve Moran | Feb 15, 2023 | Life Enrichment | 0 |
What gets missed is that the community has become this massive demotivator. Why should these residents do anything to help get the building full?
Read MorePosted by Steve Moran | Feb 13, 2023 | Leadership | 0 |
There are senior living communities and senior living organizations that looked around and said, “The old way is not working.”
Read MorePosted by Steve Moran | Feb 12, 2023 | Life Enrichment | 0 |
A lot of buzzwords are being used nowadays, and it got me thinking … what are the most used and annoying terms/words we use in senior living?Â
Read MorePosted by Steve Moran | Feb 10, 2023 | Foresight TV | 0 |
If making the lives of team members and residents is your thing, you will not want to miss this conversation.
Read MorePosted by Steve Moran | Feb 9, 2023 | Life Enrichment | 0 |
Think about the photos that didn’t get taken, or the photos that did get taken by family members and friends. So many missed opportunities.
Read MorePosted by Steve Moran | Feb 8, 2023 | Leadership | 0 |
Every single time these horrific things happened because of leadership failures, those leaders made every single senior living community look bad.
Read MorePosted by Steve Moran | Feb 5, 2023 | Sales & Marketing | 1 |
If you can figure out how to solve that problem, they will fall in love with your community, and you will win the sale every time!
Read MorePosted by Steve Moran | Feb 1, 2023 | Life Enrichment | 0 |
If you were to ask me about the senior living unique value proposition, I would tell you without hesitation that it is the ability to create community.
Read MorePosted by Steve Moran | Jan 29, 2023 | Sales & Marketing | 0 |
When sales people assume I will just drop everything and make them my priority, it simply becomes annoying, hurting their chances to sell me anything.
Read MorePosted by Steve Moran | Jan 27, 2023 | Foresight TV | 0 |
Steve will be interviewing Jerry Goehring, the CEO of Saltbox TV, and getting the answers to all of your most asked questions.
Read MorePosted by Steve Moran | Jan 24, 2023 | Wellness Wednesday | 0 |
The leader needs to start behaving as if the bad employees are good employees, that they love coming to work even when they don’t.
Read MorePosted by Steve Moran | Jan 22, 2023 | Sales & Marketing | 2 |
There is great opportunity to reduce the friction, and mostly we just accept that it is the way it is and nothing changes, when it could and should.Â
Read MorePosted by Steve Moran | Jan 20, 2023 | Foresight TV | 0 |
Suzette Graham of Patriot Angels shares her personal story of becoming the founder of this incredible organization. It will blow you away.
Read MorePosted by Steve Moran | Jan 19, 2023 | Leadership | 7 |
There are other operators that don’t have much status in the current world of senior living that most of us inhabit. And they have a few goals for this!
Read MorePosted by Steve Moran | Jan 18, 2023 | Leadership | 2 |
Each of them are things that can break the industry or be tackled artfully to make the industry stronger.
Read MorePosted by Steve Moran | Jan 17, 2023 | Wellness Wednesday | 2 |
Moving into senior living means gains and losses. As people make decisions, they are going to, in some fashion, work through this equation …
Read MorePosted by Steve Moran | Jan 16, 2023 | Employee Engagement | 3 |
Senior living companies, like all companies, have job standards. And if you deviate from those job standards significantly you lose your job.
Read MorePosted by Steve Moran | Jan 13, 2023 | Foresight TV | 0 |
Join us for a conversation on the latest trends and strategies for reaching and engaging with senior audiences online.
Read MorePosted by Steve Moran | Jan 12, 2023 | Employee Engagement | 4 |
What if senior living leaders embraced the new reality that team members are a lot more interested in work-life balance?
Read MorePosted by Steve Moran | Jan 11, 2023 | Life Enrichment | 1 |
What if we promoted senior living as a fun place to go and hang out? Because in reality we all like fun. We all need fun.
Read MorePosted by Steve Moran | Jan 9, 2023 | Sales & Marketing | 0 |
I was startled not by the lawsuit itself, but rather that this kind of pricing discussion is still going on in the industry.
Read MorePosted by Steve Moran | Jan 4, 2023 | Technology | 0 |
At the end of the day, humans are more creative than machines … at least today. Yet, if you struggle with writing content, AI can be a great place to start.
Read MorePosted by Steve Moran | Jan 2, 2023 | Sales & Marketing | 2 |
They believe the numbers should drive every decision. This is a massive senior living problem and it is continuing to unfold.
Read MorePosted by Steve Moran | Dec 28, 2022 | Employee Engagement | 1 |
People want great work experiences, and when you provide them with great work experiences, they reward you by treating customers as special people.
Read MorePosted by Steve Moran | Dec 19, 2022 | Leadership | 0 |
As we dreamed together of the possibilities and problems of senior living, I found myself making a list of missed opportunities, or, accurately, untapped ones.
Read MorePosted by Steve Moran | Dec 16, 2022 | Foresight TV | 0 |
Denise Boudreau and Steve will be talking about practical things senior living leaders can do to end their staffing woes.
Read MorePosted by Steve Moran | Dec 13, 2022 | Wellness Wednesday | 0 |
We all have things happen in life that are inconvenient, and we get to choose what to do with those moments, to move on, and to make it better.
Read MorePosted by Steve Moran | Dec 12, 2022 | Sales & Marketing | 0 |
The only redeeming thing about this message is that I get to write about it as an example of how not to behave.
Read MorePosted by Steve Moran | Dec 9, 2022 | Foresight TV | 0 |
This Friday we will be talking with Stephanie Harris, and Kathleen O’Connor about Accreditation how it is so important, and how to get there.
Read MorePosted by Steve Moran | Dec 8, 2022 | Leadership | 0 |
It is possible to like a leader and not really know if they are a great leader or not. Here are the comments of team members from that Foresight TV episode.
Read MorePosted by Steve Moran | Dec 5, 2022 | People of Senior Living | 0 |
I do this because of the people, not the paycheck or money. I do it because I love the people and they need to know they are loved.
Read MorePosted by Steve Moran | Dec 4, 2022 | Sales & Marketing | 0 |
It is way more frustrating when you have been working the sales process successfully. Then … they suddenly stop responding. Â
Read MorePosted by Steve Moran | Dec 2, 2022 | Foresight TV | 0 |
Senior Living is a story factory and it is simple fun and human. We will be talking to Kate Bertram about how they are doing that today.
Read MorePosted by Steve Moran | Nov 30, 2022 | People of Senior Living | 0 |
Creating a really good work-life balance so that I can keep going is my biggest struggle. My faith is strong and keeps me going.
Read MorePosted by Steve Moran | Nov 22, 2022 | Wellness Wednesday | 0 |
It is not always easy to see, but you are making a profound difference in the world. Together we are making the impossible possible. Â
Read MorePosted by Steve Moran | Nov 20, 2022 | Leadership | 0 |
If you do this, you will be transformed as a leader. You will better understand the challenges your salespeople face every single day.Â
Read MorePosted by Steve Moran | Nov 16, 2022 | Leadership | 0 |
If my dream for Brookdale were to become a reality, every single senior living organization would be better today than it is.
Read MorePosted by Steve Moran | Nov 13, 2022 | Leadership | 0 |
As I embark on a conference trip, I hope to spend some time learning from people. Here’s a list of questions whenever I meet someone for the first time!
Read MorePosted by Steve Moran | Nov 11, 2022 | Foresight TV | 0 |
We will be talking about the opportunity to live better with Maddy Dychtwald, who recently announced the future publication of her new book.
Read MorePosted by Steve Moran | Nov 7, 2022 | Technology | 0 |
Right now we are at a loss as to how to fix senior living … it needs a new blender, which means completely rethinking everything we do …
Read MorePosted by Steve Moran | Nov 4, 2022 | Foresight TV | 0 |
Our Guest Stella Volpe talks about how subtle changes in dining programs could be used to improve the health of your residents.
Read MorePosted by Steve Moran | Nov 3, 2022 | Life Enrichment | 0 |
I went to LinkedIn and asked the question. The comments blew up the platform.
Read MorePosted by Steve Moran | Nov 2, 2022 | People of Senior Living | 0 |
We want to talk more about residents, about frontline staff. We want to talk more about what senior living really is and the people we are serving.
Read MorePosted by Steve Moran | Oct 28, 2022 | Foresight TV | 0 |
Guests Stephanie Harris and Amanda Tweten of Arrow Senior Living talk about Building culture, celebrating residents and growing occupancy.
Read MorePosted by Steve Moran | Oct 27, 2022 | Leadership | 0 |
The problem is that leaders only have one set of eyes and ears and it is impossible for them to understand the complexity of their own enterprises.
Read MorePosted by Steve Moran | Oct 23, 2022 | Leadership | 0 |
By Steve Moran A few weeks ago I wrote an article titled “The Nursing Home Flim-Flam Game.” I sent...
Read MorePosted by Steve Moran | Oct 21, 2022 | Foresight TV | 0 |
Abe’s Garden has recently acquired the Hearthstone Institute and are working closely with them to develop the best programs for dementia residents.
Read MorePosted by Steve Moran | Oct 20, 2022 | Sales & Marketing | 0 |
It’s Super Bowl time … for senior living marketers, that is! Whether you’re headed to SMASH or can’t go this year, get the low-down on 2023 marketing.
Read MorePosted by Steve Moran | Oct 20, 2022 | Sales & Marketing | 0 |
Here are some of the best sales tools you’ll find. Experts from these companies will talk senior living sales for 2023.
Read MorePosted by Steve Moran | Oct 19, 2022 | Employee Engagement | 0 |
There is nearly always a lot of talk about pay for frontline workers, but almost no talk about executive directors’ pay.
Read MorePosted by Steve Moran | Oct 17, 2022 | Leadership | 0 |
If a company had only high-performing executive directors they would have only high-performing communities.Â
Read MorePosted by Steve Moran | Oct 14, 2022 | Foresight TV | 0 |
Max Zamkow leads Third Act Ventures, an investment firm that is focused on making it easier and more affordable for older citizens to look after themselves at home.
Read MorePosted by Steve Moran | Oct 13, 2022 | Leadership | 0 |
This is a list of interesting articles that have relevance in providing first-class senior living. There is something here for everyone!
Read MorePosted by Steve Moran | Oct 13, 2022 | Technology | 0 |
Get a sneak peek at four tech solutions you’ll definitely want to see in person at the LeadingAge conference.
Read MorePosted by Steve Moran | Oct 13, 2022 | Sales & Marketing | 0 |
We talk with FIVE Denver-bound experts about better leads, increased sales, and faster move-ins.
Read MorePosted by Steve Moran | Oct 12, 2022 | Employee Engagement | 0 |
Underpinning Deming’s philosophy is the “empowerment of the individual.” In his view, businesses that don’t do this are doomed to mediocrity or failure.
Read MorePosted by Steve Moran | Oct 9, 2022 | Leadership | 0 |
I believe it doesn’t have to be this way at Brookdale. That in a few months, they could have an occupancy that beats the industry average.
Read MorePosted by Steve Moran | Oct 7, 2022 | Foresight TV | 0 |
For 30 years, Bill Pettit led Merrill Gardens. In the summer of 2022, he announced he was stepping down and starting a new firm, Black Dog Capital Advisors.
Read MorePosted by Steve Moran | Oct 3, 2022 | Leadership | 0 |
Senior living has a lot of room to get better, but most people who are experiencing senior living as consumers are happy with the product they are getting.
Read MorePosted by Steve Moran | Oct 2, 2022 | Life Enrichment | 0 |
Most Americans (age 75+) are stuck in the middle, meaning they won’t have enough financial resources to live in the current senior living product.
Read MorePosted by Steve Moran | Sep 30, 2022 | Foresight TV | 0 |
Deke Cateau is the CEO of AG Rhodes, an Atlanta Not-For-Profit Organization. And they do it right.
Read MorePosted by Steve Moran | Sep 29, 2022 | Leadership | 0 |
There is a ton of public exuberance about senior living, I heard from the stage …“It remains a great investment.” But in the halls …
Read MorePosted by Steve Moran | Sep 28, 2022 | Leadership | 0 |
Senior living should be nearly as safe as flying. Right now, I am fearful that the predominant feeling is, “I am glad it didn’t happen to me.”
Read MorePosted by Steve Moran | Sep 26, 2022 | Development | 0 |
I know even the headline makes it sound like I have been hit by lightning since I mostly take the position that we have to get a lot better.
Read MorePosted by Steve Moran | Sep 25, 2022 | Leadership | 0 |
The world of senior living is changing and will change even more. These trends will rule the next decade of senior living.
Read MorePosted by Steve Moran | Sep 23, 2022 | Foresight TV | 0 |
The Granger Cobb Institute at WSU is creating a new generation of leaders for senior living that will improve the quality of life for residents and team members.
Read MorePosted by Steve Moran | Sep 22, 2022 | Leadership | 0 |
The big idea is that we have only limited time and energy and the very best way to spend it is to make an impact on the world.
Read MorePosted by Steve Moran | Sep 21, 2022 | Leadership | 0 |
The other big problem with mission statements is that they are often states of being rather than aspirational.  Â
Read MorePosted by Steve Moran | Sep 20, 2022 | Employee Engagement | 0 |
The thing I hear over and over again from team members to regional directors is that they feel like their leaders don’t care about them as people.
Read MorePosted by Steve Moran | Sep 19, 2022 | Leadership | 0 |
Take this quick quiz, and grade your transparency as a leader.
Read MorePosted by Steve Moran | Sep 19, 2022 | Marketing Monday Video | 0 |
When a prospect needs to sell a home to pay for senior living their odds of moving in go down. Second Act Financial provides an easy way to unlock equity.
Read MorePosted by Steve Moran | Sep 16, 2022 | Foresight TV | 0 |
Steve talks with Kyle Kopec of Braden Healthcare, a company laser-focused on purchasing broken-down rural hospitals that are out of business.
Read MorePosted by Steve Moran | Sep 15, 2022 | Leadership | 0 |
People traveling, unless they are extremely wealthy, have no choice but to put up with shoddy airline service. That is not true for senior living.Â
Read MorePosted by Steve Moran | Sep 13, 2022 | Life Enrichment | 0 |
We deal with life’s changes, particularly less pleasant ones, by talking about them, by laughing about them. That is not ageism. That is life.
Read MorePosted by Steve Moran | Sep 11, 2022 | Life Enrichment | 0 |
I asked one of the founders of Meow Wolf, “What would a senior living community you would design look like?” He starts off with ”It’s gonna be fun.”
Read MorePosted by Steve Moran | Sep 9, 2022 | Foresight TV | 0 |
Senior Living Innovation Forum is my favorite conference of the year. This year they’re doing a second event … in The Bahamas.
Read MorePosted by Steve Moran | Sep 7, 2022 | Leadership | 0 |
Good intent is why nursing homes and other senior living communities have such a poor reputation in the marketplace. Â
Read MorePosted by Steve Moran | Sep 2, 2022 | Foresight TV | 0 |
Steve talks to Ryan Brooks, senior principal, NIC about what to expect at the NIC conference and the hot topics being tackled.
Read MorePosted by Steve Moran | Sep 1, 2022 | Leadership | 0 |
As a leader, you are not the only one languishing. So are your residents, their family members, your team members, and your investors.
Read MorePosted by Steve Moran | Aug 31, 2022 | Sales & Marketing | 0 |
They need a financial bridge to help them move now. And they just don’t know how to get from here to there.
Read MorePosted by Steve Moran | Aug 29, 2022 | Employee Engagement | 0 |
At the end of the day, there needs to be a hybrid system in employee reviews that accomplishes both goals, and there is likely some art in figuring this all out.
Read MorePosted by Steve Moran | Aug 28, 2022 | Sales & Marketing | 0 |
When we get things right, people will line up to move into our senior living communities, and this could likely be true even in assisted living.Â
Read MorePosted by Steve Moran | Aug 26, 2022 | Foresight TV | 0 |
A culture where team members (tribe members) love coming to work every day. Something most senior living organizations want but feel is beyond their reach.
Read MorePosted by Steve Moran | Aug 24, 2022 | Life Enrichment | 0 |
What really counts is going to be very different for each person, and will not be the same moment to moment, week to week, and month to month.
Read MorePosted by Steve Moran | Aug 22, 2022 | Leadership | 0 |
If we want people to see senior living fine and wonderful places to work, we must celebrate the good and condemn the bad.
Read MorePosted by Steve Moran | Aug 22, 2022 | Marketing Monday Video | 0 |
The occupancy struggle is real. Steve talks with John Lariccia and Michael Moye of WelcomeHome about the top questions they hear from sales directors.
Read MorePosted by Steve Moran | Aug 21, 2022 | Life Enrichment | 0 |
It challenged my comfort level. And for a guy who showed up in bright-colored Chucks with light-up laces, you would think I would be in my element.
Read MorePosted by Steve Moran | Aug 19, 2022 | Foresight TV | 0 |
A better life for residents. A better life for family members. Longer lengths of stay. Lower staffing levels. Higher occupancy. And a better bottom line.
Read MorePosted by Steve Moran | Aug 17, 2022 | Life Enrichment | 0 |
Don’t resent the old, who gave you life. They too were your age and more soberingly, you will, sooner than you think be their age.
Read MorePosted by Steve Moran | Aug 14, 2022 | Sales & Marketing | 0 |
Someone declares that boomers will not buy what the industry is offering. I lean in this direction but I also find myself thinking we actually have no idea.Â
Read MorePosted by Steve Moran | Aug 12, 2022 | Foresight TV | 0 |
We say it, we know it … what the senior living industry really sells is the resident experience. So why is it so hard to get right?
Read MorePosted by Steve Moran | Aug 10, 2022 | Leadership | 0 |
The bigger the organization, the higher probability of this being a problem. It is hard, but it must be guarded against.Â
Read MorePosted by Steve Moran | Aug 8, 2022 | Sales & Marketing | 0 |
There is data that confirms that communities who post pricing get more move-ins, and yet most communities still refuse to do so.Â
Read MorePosted by Steve Moran | Aug 8, 2022 | Marketing Monday Video | 0 |
Don’t worry, we’ll also share how to fix them. We’re taking a deeper dive into four or five stats from Dreamscape’s recent marketing survey.
Read MorePosted by Steve Moran | Aug 7, 2022 | Leadership | 0 |
Leaders by their very nature are fixers. In conflict they love being the tiebreaker … but there is a problem.
Read MorePosted by Steve Moran | Aug 5, 2022 | Foresight TV | 0 |
Our newest Foresight partner and Shark Tank participant has a solution to substantially reduce the risk of fire in your senior living community.
Read MorePosted by Steve Moran | Aug 3, 2022 | Leadership | 0 |
Every single person in your organization is a moving part, and each of those moving parts is complex. They have different skills, personalities, and needs.
Read MorePosted by Steve Moran | Jul 31, 2022 | Leadership | 0 |
I considered starting a new series titled “Leadership is Hard.” But at the same time, it’s also simple, and perhaps that is what makes it hard.
Read MorePosted by Steve Moran | Jul 27, 2022 | Employee Engagement | 0 |
When there is a performance review that is scheduled weeks or days in advance, that time period is, for most team members, filled with anxiety.
Read MorePosted by Steve Moran | Jul 25, 2022 | Leadership | 0 |
What could you do if you applied the MacGyver principle to the “impossible” challenges you face in your community, your organization?
Read MorePosted by Steve Moran | Jul 24, 2022 | Leadership | 0 |
An article titled “Without These 8 things, Businesses Will Fail,” got me thinking about what those things are in senior living.
Read MorePosted by Steve Moran | Jul 22, 2022 | Foresight TV | 0 |
300 employees, 30,000 volunteers, and a new CEO. Sounds worse than senior living, maybe it is. A new regional church leader on building a unified team.
Read MorePosted by Steve Moran | Jul 22, 2022 | Foresight TV | 0 |
A wide-ranging discussion with Sean Kelly on what is working and what is not today, and the future of senior living.
Read MorePosted by Steve Moran | Jul 20, 2022 | Leadership | 0 |
Great leaders need to be on guard for any signs that they and their organizations are even a little bit like what happened in Uvalde.
Read MorePosted by Steve Moran | Jul 18, 2022 | Leadership | 0 |
This question gives me one of those “head exploding,” “pound the ground with both fists,” “scream at the sky,” “howl at the moon” kind of headaches.
Read MorePosted by Steve Moran | Jul 18, 2022 | Marketing Monday Video | 0 |
Foresight Productions is introducing the all-new Marketing Monday. We will be discussing everything from lead generation to SEO to CRMs.
Read MorePosted by Steve Moran | Jul 15, 2022 | Foresight TV | 0 |
Goodwin Living made the employee experience so good that team members love coming to work each day, something you can do too.
Read MorePosted by Steve Moran | Jul 14, 2022 | Leadership | 0 |
Most organizations are struggling to hit occupancy, and if I were to ask the leaders their reasons, they are most likely unacceptable.
Read MorePosted by Steve Moran | Jul 13, 2022 | Leadership | 0 |
Each week there are dozens of cool things that happen in your organization — some of which you may not notice at all and others that might get noticed.
Read MorePosted by Steve Moran | Jul 12, 2022 | Leadership | 0 |
If you are pondering any of these questions, you need industry insiders and experts who will help you figure them out.
Read MorePosted by Steve Moran | Jul 11, 2022 | Life Enrichment | 0 |
I belong to a CNA Facebook group titled “CNA’s are AWESOME” and came across this story that continues to make me smile days after I read it.Â
Read MorePosted by Steve Moran | Jul 8, 2022 | Foresight TV | 0 |
Kai Hsiao, the CEO of Keppel Capital & long-term senior living veteran, talks about the current state of the industry & what’s next.
Read MorePosted by Steve Moran | Jul 7, 2022 | Sales & Marketing | 0 |
NIC just released their quarterly occupancy report. And, while we’re not back to pre-pandemic levels, it is all good news.
Read MorePosted by Steve Moran | Jul 6, 2022 | Sales & Marketing | 0 |
It is one of the best parts of being a writer: Every single thing, good or bad, that happens becomes fodder for a story. This is one of those moments.
Read MorePosted by Steve Moran | Jul 6, 2022 | Video | 0 |
Steve chats with Ben Rao and Phillip Vincent of Mom’s House about what they do and how they play a pivotal roll in your sales cycle!
Read MorePosted by Steve Moran | Jul 5, 2022 | Technology | 0 |
Steve chats with Shannon Moyes of VolantĂ© Systems about how their POS software helps solve one of senior living’s biggest problems!
Read MorePosted by Steve Moran | Jul 5, 2022 | Wellness Wednesday | 0 |
“What do I need to do today to feel like I had a good day?” I got to thinking this would be a great question to ask every morning when I get up.
Read MorePosted by Steve Moran | Jul 1, 2022 | Foresight TV | 0 |
What you can do with your culinary program to delight residents, prospects, and family members. Leading to higher occupancy & better bottom lines.
Read MorePosted by Steve Moran | Jun 30, 2022 | Leadership | 0 |
We live in a culture that increasingly celebrates perfection and brutally punishes people for even slightly missing the mark on perfection.
Read MorePosted by Steve Moran | Jun 29, 2022 | Sales & Marketing | 0 |
Larry Kutscher highlights some of the changes that APFM is making, saying “the company is now completely different.” Hmmm …
Read MorePosted by Steve Moran | Jun 27, 2022 | Leadership | 0 |
Reachable goals should not be easy. They should be set at a level that, with high performance, the goals can be met.
Read MorePosted by Steve Moran | Jun 26, 2022 | Employee Engagement | 0 |
You have complete control over the message your quitters are sending you. And if you get this right, your occupancy problems will be much smaller.
Read MorePosted by Steve Moran | Jun 24, 2022 | Foresight TV | 0 |
Imagine for a moment that you have the opportunity to start from scratch building the perfect senior living organization.
Read MorePosted by Steve Moran | Jun 23, 2022 | Employee Engagement | 0 |
They failed these frontline team members by not giving them the skills, knowledge, and discretion they needed to handle this well.
Read MorePosted by Steve Moran | Jun 22, 2022 | Employee Engagement | 0 |
I am particularly concerned that right now there are really bad things happening in your communities and you have no idea.
Read MorePosted by Steve Moran | Jun 17, 2022 | Foresight TV | 0 |
We all know how important reviews can be for your organization. But how do you get stellar reviews? How do you manage bad reviews?
Read MorePosted by Steve Moran | Jun 15, 2022 | Leadership | 0 |
What makes these leaders so terrible is that they immediately go defensive rather than trying to find common ground.
Read MorePosted by Steve Moran | Jun 12, 2022 | Leadership | 0 |
One of the biggest challenges leaders face is thinking that they don’t have any drama, but the truth is, they are the cause of all the drama.Â
Read MorePosted by Steve Moran | Jun 10, 2022 | Foresight TV | 0 |
Kai Hsiao, the CEO Keppel Capital on the current state of the senior living industry, what’s next, and how the industry can be more effective.
Read MorePosted by Steve Moran | Jun 8, 2022 | Life Enrichment | 0 |
Life enrichment leaders who are treated that way should QUIT! Life is too short to put up with this. There are great companies that really care.
Read MorePosted by Steve Moran | Jun 5, 2022 | Leadership | 0 |
The Argentum 2022 conference is history. It was the first conference produced by HPG, and they did a great job. Â
Read MorePosted by Steve Moran | Jun 3, 2022 | Foresight TV | 0 |
Dr. Bill Thomas, one of the most brilliant & provocative thinkers in senior living, talks about Kallimos, his newest idea for getting senior living right.
Read MorePosted by Steve Moran | Jun 1, 2022 | Leadership | 0 |
If you are leading an organization that is floundering in mediocrity, you have a tremendous opportunity to turn things around.
Read MorePosted by Steve Moran | May 30, 2022 | Leadership | 0 |
It would be easy to make a list of risks and ventures people took that turned into dust, yet risk avoidance can be a terrible strategy. Â
Read MorePosted by Steve Moran | May 27, 2022 | Foresight TV | 0 |
Adam Kaplan, founder and CEO of Solera Senior Living, on how to create senior living communities where residents and team members thrive.
Read MorePosted by Steve Moran | May 25, 2022 | Leadership | 0 |
Believe it or not in a twisted way, if you want a better more positive organization you need to as a leader be less positive. Here is why.
Read MorePosted by Steve Moran | May 22, 2022 | Life Enrichment | 0 |
A friend sent an article that suggests traditional stand-alone senior living will be replaced by new intergenerational models, and I am a fan of the idea.
Read MorePosted by Steve Moran | May 20, 2022 | Foresight TV | 0 |
Steve talks with Scott Eckstein about how higher education has the potential to transform senior living leadership.
Read MorePosted by Steve Moran | May 16, 2022 | Employee Engagement | 0 |
The collective group came up with some dynamite ideas. Some will be specific to dining, and others could be used for a variety of positions. Take a look!
Read MorePosted by Steve Moran | May 13, 2022 | Development | 0 |
People have choices in life, to be silent, negative, or positive. Living in a world of negativity, bias can easily drift into our leadership lives.
Read MorePosted by Steve Moran | May 13, 2022 | Foresight TV | 0 |
Shasta Nelson wrote the book on Friendships. She is the expert on how to build amazing friendships at work and play.
Read MorePosted by Steve Moran | May 11, 2022 | Life Enrichment | 0 |
Creating the senior living experience is primarily up to culinary and life enrichment and yet they are separate departments one tiny and one huge.
Read MorePosted by Steve Moran | May 8, 2022 | Development | 0 |
I am just not 100% sure we are living up to our potential but what if we did? What if we were the dreamers of society?Â
Read MorePosted by Steve Moran | May 6, 2022 | Foresight TV | 0 |
After this episode of Foresight TV, your virtual team meetings will be forever transformed, for the better.
Read MorePosted by Steve Moran | May 5, 2022 | Life Enrichment | 0 |
It is a challenge in finding enough staff but every good idea has challenges as well that need to be overcome and figured out.
Read MorePosted by Steve Moran | May 4, 2022 | Sales & Marketing | 0 |
You could make a substantial difference in the operator’s business, in the life of team members, residents, and their families.Â
Read MorePosted by Steve Moran | May 1, 2022 | Life Enrichment | 0 |
Being a senior living resident is a lot like being on a jury. If you have ever been on a jury, you know what I am talking about.
Read MorePosted by Steve Moran | Apr 29, 2022 | Foresight TV | 0 |
Milton McGowian, VP of resident engagement for Sharon Towers is 100% about creating great resident experiences.
Read MorePosted by Steve Moran | Apr 28, 2022 | Life Enrichment | 0 |
Everything done or not done would start with a single question: “What impact will this have on the resident experience?”
Read MorePosted by Steve Moran | Apr 26, 2022 | Development | 0 |
My life is messy. If you are the opposite, I am endlessly fascinated by how you pull off this highly disciplined and organized life.
Read MorePosted by Steve Moran | Apr 25, 2022 | Development | 0 |
When someone is willing to stick their neck out and challenge the status quo there are bound to be haters.Â
Read MorePosted by Steve Moran | Apr 22, 2022 | Foresight TV | 0 |
Evolve 2022 did a deep dive into programs that give residents amazing lives. We explore the highlights of the event.
Read MorePosted by Steve Moran | Apr 21, 2022 | Employee Engagement | 0 |
Honestly, have you ever heard of a single instance where a senior living company failed because the people above profits?Â
Read MorePosted by Steve Moran | Apr 20, 2022 | Leadership | 0 |
Would you stay and hope the universe will get you to higher occupancy or do something radical because you are in a desperate situation? Â
Read MorePosted by Steve Moran | Apr 19, 2022 | Development | 0 |
If you are one of the people who have been asking for wisdom over the last couple of months … this is for you!
Read MorePosted by Steve Moran | Apr 17, 2022 | Leadership | 0 |
Workers pick places to work largely on pay rates. Having a single toxic person makes it more expensive to hire future workers.
Read MorePosted by Steve Moran | Apr 15, 2022 | Foresight TV | 0 |
NIC recently released fresh senior living occupancy data. Steve talks with NIC chief economist Beth Mace about the most recent numbers.
Read MorePosted by Steve Moran | Apr 14, 2022 | Leadership | 0 |
I believe there is a tremendous opportunity to help team members working in your communities have better conversations.
Read MorePosted by Steve Moran | Apr 12, 2022 | Development | 0 |
Nursing homes are the best place for frail older people to go live out their lives. The industry failed, but it is not their fault.
Read MorePosted by Steve Moran | Apr 11, 2022 | Video | 0 |
Steve speaks with Patrick Fellers about how Savant helped them build a culture of transparency trust with families, teams and residents.
Read MorePosted by Steve Moran | Apr 8, 2022 | Foresight TV | 0 |
Jack York and Michael Owens take over and engage in riveting dialogue that may or may not teach you anything about senior living.
Read MorePosted by Steve Moran | Apr 6, 2022 | Leadership | 0 |
If you were ever feeling cynical about the senior living industry you will not be after reading these responses.
Read MorePosted by Steve Moran | Apr 3, 2022 | Life Enrichment | 0 |
Regrets are actually part of the human condition and that our regrets can either crush us or make us better and stronger.
Read MorePosted by Steve Moran | Apr 1, 2022 | Foresight TV | 0 |
Dennis McIntee is the Drama Free guy. This is your opportunity to learn how to wipe out the drama in your organization.
Read MorePosted by Steve Moran | Mar 30, 2022 | Life Enrichment | 0 |
If that is what I have to look forward to, if that is the best senior living has to offer, then I want no part of it.
Read MorePosted by Steve Moran | Mar 25, 2022 | Foresight TV | 0 |
How can employers attract & retain these much-needed workers? How can technology provide accountability for families AND ease caregiver responsibilities?
Read MorePosted by Steve Moran | Mar 24, 2022 | Life Enrichment | 0 |
Recent Google search trends … Imagine if we were 100% focused on providing great experiences for residents (and team members).
Read MorePosted by Steve Moran | Mar 23, 2022 | Video | 0 |
A team of transition specialists help eliminate moving woes for adult children moving their parent into senior care.
Read MorePosted by Steve Moran | Mar 20, 2022 | Life Enrichment | 0 |
Why are pictures more powerful than words? The visuals (video and photos) work because there is a story behind them.
Read MorePosted by Steve Moran | Mar 18, 2022 | Foresight TV | 0 |
Steve talks with Scott Buchanan, the CEO of Ohio Masonic, on a wide range of the hottest topics in senior living right now.
Read MorePosted by Steve Moran | Mar 15, 2022 | Leadership | 0 |
The needs in this area are great, though not as sexy. But I find myself drawn to the idea that it is a noble enterprise.
Read MorePosted by Steve Moran | Mar 15, 2022 | Video | 0 |
Steve chats with Deanna Vigliotta and Carrie Vick about how Seni’s line of incontinence products have improved the lives of residents.
Read MorePosted by Steve Moran | Mar 14, 2022 | Employee Engagement | 0 |
In senior living, there is a conference for everything. The big question is this: What conferences and who gets to go?
Read MorePosted by Steve Moran | Mar 11, 2022 | Foresight TV | 0 |
The population of middle-income seniors will grow dramatically over the next 10 years. Bob Kramer talks with Caroline Pearson.
Read MorePosted by Steve Moran | Mar 10, 2022 | Sales & Marketing | 0 |
I took a look at more than 10 communities and only four had pricing available without having to give any contact information.
Read MorePosted by Steve Moran | Mar 4, 2022 | Foresight TV | 0 |
Ohio Living is celebrating 100 years. Steve chats with their CEO, Larry Gumina, about innovation and best-in-class care and services.
Read MorePosted by Steve Moran | Mar 3, 2022 | Leadership | 0 |
NIC has designed their spring conference with the specific challenges and opportunities that are on the minds of senior living leaders.
Read MorePosted by Steve Moran | Mar 2, 2022 | Leadership | 0 |
In this environment, it might seem disrespectful to talk about making senior living fun. Except we know that fun is … well fun.
Read MorePosted by Steve Moran | Mar 1, 2022 | Leadership | 0 |
Joe Biden announced broad sweeping changes for nursing homes that include much bigger sticks and the promise of better carrots.
Read MorePosted by Steve Moran | Feb 25, 2022 | Foresight TV | 0 |
Marsha Shandur, master storyteller and speech coach, on how to tell stories and convey powerful ideas from whatever setting you are in.
Read MorePosted by Steve Moran | Feb 25, 2022 | Video | 0 |
Steve chats with Holly Rehbock & Denise Graab of Caring.com about four ways to optimize your community’s online presence!
Read MorePosted by Steve Moran | Feb 23, 2022 | Employee Engagement | 0 |
Those complainers can help you see things you would otherwise miss. They can help you find new and better ways of doing things.
Read MorePosted by Steve Moran | Feb 21, 2022 | Leadership | 0 |
Mark Rober lays out the 4-step process he uses when creating anything new. Are you skipping to step four most of the time?
Read MorePosted by Steve Moran | Feb 20, 2022 | Development | 0 |
It’s not clear what it means to senior living. It’s possible that it will mean nothing, but I’m guessing it is more likely to mean something.
Read MorePosted by Steve Moran | Feb 18, 2022 | Foresight TV | 0 |
Keynote speaker at the upcoming Evolve 2022 Life Enrichment Summit, Jill Vitale-Aussem talks about how to disrupt and transform senior living.
Read MorePosted by Steve Moran | Feb 16, 2022 | Leadership | 0 |
The great opportunity is to capture the stories of residents, families, and team members. It starts with you stepping up to be the singer.
Read MorePosted by Steve Moran | Feb 14, 2022 | Leadership | 0 |
It’s so easy to fall into this trap. But it makes us less effective as leaders, less effective as family members, and it makes us less human.
Read MorePosted by Steve Moran | Feb 14, 2022 | Video | 0 |
Steve chats with the team at Sage Age Strategies about their deep dive into the tech trends of older adults.
Read MorePosted by Steve Moran | Feb 13, 2022 | Leadership | 0 |
These are worthy concepts for all of us. If you were to grade your organization on these 5 concepts what grade would you receive?
Read MorePosted by Steve Moran | Feb 11, 2022 | Foresight TV | 0 |
Posted by Steve Moran | Feb 8, 2022 | Leadership | 0 |
What if this year were the year you decided not to grow at all, but rather the year you decided to get better?
Read MorePosted by Steve Moran | Feb 8, 2022 | Video | 0 |
Steve chats with Crystal Banegas of Conversion Logix about how their Conversion Cloud is making it so much easier to convert more leads!
Read MorePosted by Steve Moran | Feb 4, 2022 | Foresight TV | 0 |
Abbie is going to be talking with Milan Bhalala about the big why behind their innovative Caavo technology.
Read MorePosted by Steve Moran | Feb 3, 2022 | Video | 0 |
Steve chats with Milan Bhalala , VP, Growth at CAAVO, about how their technology is solving a little problem that is making a HUGE difference!
Read MorePosted by Steve Moran | Feb 1, 2022 | Life Enrichment | 0 |
As we go into 2022 we have been primed to be pissed off about every little thing. We miss the opportunities to write our own headlines.
Read MorePosted by Steve Moran | Jan 30, 2022 | Leadership | 0 |
There has never been a time when this was more critical in senior living. It’s the difference between thriving and just surviving.
Read MorePosted by Steve Moran | Jan 26, 2022 | Leadership | 0 |
I sat down this evening and decided to make a list of reasons why you shouldn’t, and I won’t, miss the spring NIC conference.
Read MorePosted by Steve Moran | Jan 26, 2022 | Leadership | 0 |
It feels like the other foot is about to drop, that we are just one random floating virus away from complete disaster.
Read MorePosted by Steve Moran | Jan 26, 2022 | Video | 0 |
Posted by Steve Moran | Jan 25, 2022 | Sales & Marketing | 0 |
Fighting ageism is important, but it’s not always as simple as it seems. Let’s stop the silliness and focus on what matters.
Read MorePosted by Steve Moran | Jan 23, 2022 | Life Enrichment | 0 |
Be purposeful about the way you spend your time. Find delight in the things you choose to not do, like dealing with 19,000 unread emails.
Read MorePosted by Steve Moran | Jan 21, 2022 | Foresight TV | 0 |
Steve talks with Kelly and Sara at LE3 solutions about the 2022 Evolve conference for senior living life enrichment leaders.
Read MorePosted by Steve Moran | Jan 20, 2022 | Leadership | 0 |
It’s a great time to reflect on lessons learned last year and explore ways to improve the life of your community and your team.
Read MorePosted by Steve Moran | Jan 18, 2022 | Employee Engagement | 0 |
Amazon is setting a new standard for wages and benefits. They are paying three to ten dollars more an hour with better benefits.
Read MorePosted by Steve Moran | Jan 17, 2022 | Video | 0 |
Posted by Steve Moran | Jan 16, 2022 | Sales & Marketing | 0 |
I’m puzzled about how few communities put serious effort into being a part of the local marketplace. Imagine doing this instead.
Read MorePosted by Steve Moran | Jan 14, 2022 | Foresight TV | 0 |
Steve talks with Phillip Dopson, SVP Consumer Experience for Compass Community Living, about innovation in senior living dining.
Read MorePosted by Steve Moran | Jan 13, 2022 | Sales & Marketing | 0 |
Maybe you have already seen the TikTok video that has gone viral. What do you think? Would you do this?
Read MorePosted by Steve Moran | Jan 11, 2022 | Leadership | 0 |
Here are the things that Malcom McLean did to turn shipping upside down and there may be some serious lessons for senior living.
Read MorePosted by Steve Moran | Jan 11, 2022 | Video | 0 |
Posted by Steve Moran | Jan 10, 2022 | Leadership | 0 |
I get that it’s complicated. But solutions will only come when the industry admits we have some bad actors doing terrible things.
Read MorePosted by Steve Moran | Jan 7, 2022 | Foresight TV | 0 |
Video is a critical must-have for your social media presence, but it feels scary and overwhelming. Guests: Abbie Richie and Todd Hartley.
Read MorePosted by Steve Moran | Jan 6, 2022 | Sales & Marketing | 0 |
An industry friend asked how to get booked on podcasts. You can google this, but here is what works from our perspective.
Read MorePosted by Steve Moran | Jan 4, 2022 | Leadership | 0 |
The fundamental problem is that residents are supposed to get with the program rather than a program that is driven by the residents.
Read MorePosted by Steve Moran | Jan 2, 2022 | Life Enrichment | 0 |
You might be thinking . . . “just a bad facility.” But there is no reason to believe that this is not typical.
Read MorePosted by Steve Moran | Dec 27, 2021 | Sales & Marketing | 0 |
Domino’s did the unthinkable, helped their competitors. What lessons can we learn from this in senior living?
Read MorePosted by Steve Moran | Dec 26, 2021 | Employee Engagement | 0 |
This comes from an activities director Facebook group I belong to. It breaks my heart and it is 100% a leadership fail.
Read MorePosted by Steve Moran | Dec 24, 2021 | Foresight TV | 0 |
Posted by Steve Moran | Dec 21, 2021 | Life Enrichment | 0 |
This gives me great faith in humanity, in the people of our great nation. It is pure goodness.
Read MorePosted by Steve Moran | Dec 20, 2021 | Leadership | 0 |
Our happiness is almost entirely determined by the standard we judge ourselves by. This is worth thinking about.
Read MorePosted by Steve Moran | Dec 17, 2021 | Foresight TV | 0 |
A fresh survey of what prospects are thinking about when it comes to senior living. Insights to help you crush your marketing goals in 2022.
Read MorePosted by Steve Moran | Dec 16, 2021 | Employee Engagement | 0 |
I have no solution for the entire industry staffing problem. But I do have a solution for individual senior living communities.
Read MorePosted by Steve Moran | Dec 15, 2021 | Life Enrichment | 0 |
Our world today thrives on “killing the soul” narratives and too often, it even seeps into the world of senior living.
Read MorePosted by Steve Moran | Dec 13, 2021 | Leadership | 0 |
No one wants to get anything wrong EVER. But . . . this is not a reality; we all get things wrong. And it’s actually a good thing.
Read MorePosted by Steve Moran | Dec 10, 2021 | Foresight TV | 0 |
Steve Moran and Fara Gold are back at it again. A dynamic conversation about the future.
Read MorePosted by Steve Moran | Dec 9, 2021 | Leadership | 0 |
For those of us in the industry, every year the list comes out, there is always some “What the hell?” head-scratching.
Read MorePosted by Steve Moran | Dec 6, 2021 | Employee Engagement | 0 |
More than two hundred thousand frontline workers have quit. If you’re feeling the same way, ask yourself these questions.
Read MorePosted by Steve Moran | Dec 6, 2021 | Video | 0 |
Posted by Steve Moran | Dec 5, 2021 | Sales & Marketing | 0 |
When consumers get to your website, what are they really looking for? When we get this wrong we make the sales process worse, not better.
Read MorePosted by Steve Moran | Dec 3, 2021 | Foresight TV | 0 |
Posted by Steve Moran | Dec 1, 2021 | Sales & Marketing | 0 |
It’s abundantly clear: when businesses have great consumer reviews they are more profitable. Which, in senior living, means higher occupancy.
Read MorePosted by Steve Moran | Dec 1, 2021 | Employee Engagement | 0 |
I recently received this rant from a reader and I agree 100% with the sentiment. We have to find a way to figure this out.
Read MorePosted by Steve Moran | Nov 30, 2021 | Leadership | 0 |
Over and over again I hear these stories from good leaders. But this might even be good news because it is fixable . . .
Read MorePosted by Steve Moran | Nov 28, 2021 | Leadership | 0 |
What if you had access to an endowment to make sure you could pay all your bills, allowing you to create the ideal senior living community?
Read MorePosted by Steve Moran | Nov 23, 2021 | Leadership | 0 |
It seems to be moving into the category that Memory Care occupied 7-9 years ago, as the “can’t miss” new product for today.
Read MorePosted by Steve Moran | Nov 23, 2021 | Video | 0 |
Posted by Steve Moran | Nov 22, 2021 | Video | 0 |
Posted by Steve Moran | Nov 21, 2021 | Employee Engagement | 0 |
There are a few brands that are beginning to use TikTok as a recruiting tool. It could make senior living and your organization look cool.
Read MorePosted by Steve Moran | Nov 19, 2021 | Foresight TV | 0 |
Steve talks with Wendy O’Donovan Phillips, the CEO of Big Buzz, about her big plans to help women and minorities excel in marketing.
Read MorePosted by Steve Moran | Nov 18, 2021 | Sales & Marketing | 0 |
Right now senior living has a massive misperception problem. On one end it is seen as nursing homes and on the other end as active aging.
Read MorePosted by Steve Moran | Nov 16, 2021 | Leadership | 0 |
It seems unlikely that we as an industry could ever spend enough to make senior living cool. But something like this might.
Read MorePosted by Steve Moran | Nov 15, 2021 | Employee Engagement | 0 |
At the end of the day, good workers are not going to take $1 to $5 an hour less to have a great work environment.
Read MorePosted by Steve Moran | Nov 15, 2021 | Video | 0 |
Posted by Steve Moran | Nov 12, 2021 | Foresight TV | 0 |
Robert Richman talks about how senior living leaders can use practical hacks to reduce turnover and improve recruitment.
Read MorePosted by Steve Moran | Nov 11, 2021 | Employee Engagement | 0 |
Over on Facebook, we posted a question inspired by team member Rachel Hill. And I am blown away by the responses.
Read MorePosted by Steve Moran | Nov 10, 2021 | Leadership | 0 |
Some found ways to first survive and then thrive. Others continue to struggle and some have simply closed their doors.
Read MorePosted by Steve Moran | Nov 7, 2021 | Leadership | 0 |
From swag to content to vendors to technology. Here are some of the highlights from SMASH 2021.
Read MorePosted by Steve Moran | Nov 5, 2021 | Foresight TV | 0 |
Everyone is struggling with staffing . . . except this community. Hear how Kelly Papa at Duncaster is making this a reality.
Read MorePosted by Steve Moran | Nov 2, 2021 | Technology | 0 |
But here is the hard truth: senior living is in trouble. When you combine technology with great leadership something very special happens.
Read MorePosted by Steve Moran | Oct 29, 2021 | Foresight TV | 0 |
A unique episode. Our special guest is James Rhee who gave a powerful keynote presentation at the Argentum 2021 conference.
Read MorePosted by Steve Moran | Oct 27, 2021 | Leadership | 0 |
A huge party with lots of music and dancing. In a moment that was missed by most, a horrible ugliness happened.
Read MorePosted by Steve Moran | Oct 26, 2021 | Leadership | 0 |
You need to increase revenue. Increasing rates is not the answer!! But what if you . . . can I get a little crazy here?
Read MorePosted by Steve Moran | Oct 24, 2021 | Leadership | 0 |
We mourn the loss of a great leader in senior living. Gene’s legacy will live on and continue to enrich the lives of generations to come.
Read MorePosted by Steve Moran | Oct 22, 2021 | Foresight TV | 0 |
Steve talks with Jeff, the CEO of MBK Senior Living, about lessons learned from the pandemic and the future of senior living, the MBK way.
Read MorePosted by Steve Moran | Oct 21, 2021 | Sales & Marketing | 0 |
This mindset would make senior living a vastly different experience for operators, team members, and consumers.
Read MorePosted by Steve Moran | Oct 19, 2021 | Leadership | 0 |
Learn the secrets to getting occupancy HIGHER than before the pandemic. This senior living organization is doing it.
Read MorePosted by Steve Moran | Oct 17, 2021 | Leadership | 0 |
This retention hack may sound a bit crazy. But when you really think about it, it actually makes sense . . . and it’s super easy.
Read MorePosted by Steve Moran | Oct 15, 2021 | Foresight TV | 0 |
From his new book, “Right Place, Right Time”, Ryan Frederick talks with Bob Kramer about the opportunity for providers to achieve long-term success.
Read MorePosted by Steve Moran | Oct 13, 2021 | Life Enrichment | 0 |
An idea that has been sitting on the shelf waiting for the right time was to publish good news stories from senior living. Enjoy!
Read MorePosted by Steve Moran | Oct 11, 2021 | Leadership | 0 |
It’s fascinating to be at a conference like SLIF, filled with C-suite executives, when blockbuster news breaks, like the implosion of Eclipse.
Read MorePosted by Steve Moran | Oct 10, 2021 | Leadership | 0 |
The short answer is: I don’t know but I hope so! This organization is using accreditation to show they’re the “best of the best.”
Read MorePosted by Steve Moran | Oct 8, 2021 | Foresight TV | 0 |
Bruce Felt has a powerful personal story filled with tragedy and triumph. He’s taken that inspiration to help families tell their own stories.
Read MorePosted by Steve Moran | Oct 7, 2021 | Leadership | 0 |
You will make your community a better place, the world a better place, and . . . You will have higher occupancy!
Read MorePosted by Steve Moran | Oct 5, 2021 | Leadership | 0 |
There are 5 Communities in my neighborhood and I have no idea what makes one better, or even different, than the other.
Read MorePosted by Steve Moran | Oct 3, 2021 | Leadership | 0 |
When things are going bad it is likely a combination of these things, all of which can be fixed, though some of the fixes are painful.
Read MorePosted by Steve Moran | Oct 1, 2021 | Foresight TV | 0 |
Mary Ann Donaghy wrote an article on the significant need for empathy training. Mary Ann, John Gonzales, and I will be tackling this topic.
Read MorePosted by Steve Moran | Sep 29, 2021 | Leadership | 0 |
Right now, like never before, senior living operators need to focus on what their core mission is. Where do you need to focus?
Read MorePosted by Steve Moran | Sep 28, 2021 | Foresight TV | 0 |
Steve Moran chats with James Balda, the president & CEO of Argentum, about the state of senior living, challenges, and opportunities.
Read MorePosted by Steve Moran | Sep 27, 2021 | Employee Engagement | 0 |
AHCA/NCAL just released the results of a survey about staffing in nursing homes and assisted living communities. It is really ugly.
Read MorePosted by Steve Moran | Sep 24, 2021 | Foresight TV | 0 |
Bob Kramer interviews Terri Sullivan. Are you offering a personalized experience at your website? If not, you’re missing an opportunity.
Read MorePosted by Steve Moran | Sep 22, 2021 | Leadership | 0 |
One day as people drive by where your community sits, there is instead an empty lot . . . would anyone notice? Would anyone care?
Read MorePosted by Steve Moran | Sep 20, 2021 | Leadership | 0 |
There was hope that this monster was rapidly on its way to being tamed. Now it’s back and bringing a new set of challenges.
Read MorePosted by Steve Moran | Sep 19, 2021 | Life Enrichment | 0 |
I want to cry out in frustration, anger, and embarrassment when I see residents doing crafts and activities usually reserved for children.
Read MorePosted by Steve Moran | Sep 17, 2021 | Foresight TV | 0 |
Steve talks with Stephanie Harris, the CEO of Arrow Senior Living, about how they maintained a 90% occupancy during the pandemic.
Read MorePosted by Steve Moran | Sep 16, 2021 | Leadership | 0 |
It may make us uncomfortable. We may try to avoid talking about it. But we’d be better off addressing these and trying to fix them.
Read MorePosted by Steve Moran | Sep 15, 2021 | Leadership | 0 |
How Atria’s One Thing Campaign could transform the lives of your residents and staff, and make you more money.
Read MorePosted by Steve Moran | Sep 14, 2021 | Life Enrichment | 0 |
As adults, we get to pick the story we choose to live. This is so powerful and so important. What do you want your story to be?
Read MorePosted by Steve Moran | Sep 13, 2021 | Video | 0 |
Posted by Steve Moran | Sep 12, 2021 | Leadership | 0 |
Senior living professionals, residents, and their families list things that senior living operators do that are awful. What would you add?
Read MorePosted by Steve Moran | Sep 10, 2021 | Foresight TV | 0 |
John Gonzales talks about the bold actions that are needed to solve the recruitment and retention problem in the face of Covid-19.
Read MorePosted by Steve Moran | Sep 9, 2021 | Video | 0 |
Bruce Felt tells the story that brought him to PocketBook Memory. An amazing way to share the legacy of older adults.
Read MorePosted by Steve Moran | Sep 8, 2021 | Video | 0 |
Steve talks with Teddy Helfrich about what Steve calls “the BEST CRM that’s out there, not just in senior living.”
Read MorePosted by Steve Moran | Sep 8, 2021 | Employee Engagement | 0 |
What if every single senior living community allowed, even encouraged, line staff to think about better ways to serve residents?
Read MorePosted by Steve Moran | Sep 7, 2021 | Employee Engagement | 0 |
This is refreshing in an industry that often does more lip service to staff development than meaningful training and mentoring.
Read More