S2 Episode 26 – Turning Dining into a Profit Center
What you can do with your culinary program to delight residents, prospects, and family members. Leading to higher occupancy & better bottom lines.
Read MorePosted by Steve Moran | Jul 1, 2022 | Foresight TV | 0 |
What you can do with your culinary program to delight residents, prospects, and family members. Leading to higher occupancy & better bottom lines.
Read MorePosted by Steve Moran | Jun 30, 2022 | Leadership | 0 |
We live in a culture that increasingly celebrates perfection and brutally punishes people for even slightly missing the mark on perfection.
Read MorePosted by Steve Moran | Jun 29, 2022 | Sales & Marketing | 0 |
Larry Kutscher highlights some of the changes that APFM is making, saying “the company is now completely different.” Hmmm …
Read MorePosted by Steve Moran | Jun 27, 2022 | Leadership | 0 |
Reachable goals should not be easy. They should be set at a level that, with high performance, the goals can be met.
Read MorePosted by Steve Moran | Jun 26, 2022 | Employee Engagement | 0 |
You have complete control over the message your quitters are sending you. And if you get this right, your occupancy problems will be much smaller.
Read MorePosted by Steve Moran | Jun 24, 2022 | Foresight TV | 0 |
Imagine for a moment that you have the opportunity to start from scratch building the perfect senior living organization.
Read MorePosted by Steve Moran | Jun 23, 2022 | Employee Engagement | 0 |
They failed these frontline team members by not giving them the skills, knowledge, and discretion they needed to handle this well.
Read MorePosted by Steve Moran | Jun 22, 2022 | Employee Engagement | 0 |
I am particularly concerned that right now there are really bad things happening in your communities and you have no idea.
Read MorePosted by Steve Moran | Jun 21, 2022 | Tech Tuesday | 0 |
Fellow Fox teaches older adults a simple method for dealing with scammers and online fraud. Learn about their online community group.
Read MorePosted by Steve Moran | Jun 15, 2022 | Leadership | 0 |
What makes these leaders so terrible is that they immediately go defensive rather than trying to find common ground.
Read MorePosted by Steve Moran | Jun 12, 2022 | Leadership | 0 |
One of the biggest challenges leaders face is thinking that they don’t have any drama, but the truth is, they are the cause of all the drama.
Read MorePosted by Steve Moran | Jun 10, 2022 | Foresight TV | 0 |
Kai Hsiao, the CEO Keppel Capital on the current state of the senior living industry, what’s next, and how the industry can be more effective.
Read MorePosted by Steve Moran | Jun 8, 2022 | Life Enrichment | 0 |
Life enrichment leaders who are treated that way should QUIT! Life is too short to put up with this. There are great companies that really care.
Read MorePosted by Steve Moran | Jun 7, 2022 | Tech Tuesday | 0 |
Ravi Bala shares new technology that allows safer aging in place, evolving business models of senior care, and the Digital Health Assessment Framework.
Read MorePosted by Steve Moran | Jun 5, 2022 | Leadership | 0 |
The Argentum 2022 conference is history. It was the first conference produced by HPG, and they did a great job.
Read MorePosted by Steve Moran | Jun 3, 2022 | Foresight TV | 0 |
Dr. Bill Thomas, one of the most brilliant & provocative thinkers in senior living, talks about Kallimos, his newest idea for getting senior living right.
Read MorePosted by Steve Moran | Jun 1, 2022 | Leadership | 0 |
If you are leading an organization that is floundering in mediocrity, you have a tremendous opportunity to turn things around.
Read MorePosted by Steve Moran | May 31, 2022 | Tech Tuesday | 0 |
Sean Ochester & Brett Dunahue (SageAge) on how their unique and collaborative approach to website design is redefining your first impression.
Read MorePosted by Steve Moran | May 30, 2022 | Leadership | 0 |
It would be easy to make a list of risks and ventures people took that turned into dust, yet risk avoidance can be a terrible strategy.
Read MorePosted by Steve Moran | May 27, 2022 | Foresight TV | 0 |
Adam Kaplan, founder and CEO of Solera Senior Living, on how to create senior living communities where residents and team members thrive.
Read MorePosted by Steve Moran | May 25, 2022 | Leadership | 0 |
Believe it or not in a twisted way, if you want a better more positive organization you need to as a leader be less positive. Here is why.
Read MorePosted by Steve Moran | May 24, 2022 | Tech Tuesday | 0 |
Abbie talks with Edward Baig, a Personal Tech writer for the AARP, about emerging trends with technology.
Read MorePosted by Steve Moran | May 22, 2022 | Life Enrichment | 0 |
A friend sent an article that suggests traditional stand-alone senior living will be replaced by new intergenerational models, and I am a fan of the idea.
Read MorePosted by Steve Moran | May 20, 2022 | Foresight TV | 0 |
Steve talks with Scott Eckstein about how higher education has the potential to transform senior living leadership.
Read MorePosted by Steve Moran | May 17, 2022 | Tech Tuesday | 0 |
It can be stressful and complicated when a new resident moves into your community. Learn how Senior Sign eliminates that pain.
Read MorePosted by Steve Moran | May 16, 2022 | Employee Engagement | 0 |
The collective group came up with some dynamite ideas. Some will be specific to dining, and others could be used for a variety of positions. Take a look!
Read MorePosted by Steve Moran | May 13, 2022 | Development | 0 |
People have choices in life, to be silent, negative, or positive. Living in a world of negativity, bias can easily drift into our leadership lives.
Read MorePosted by Steve Moran | May 13, 2022 | Foresight TV | 0 |
Shasta Nelson wrote the book on Friendships. She is the expert on how to build amazing friendships at work and play.
Read MorePosted by Steve Moran | May 11, 2022 | Life Enrichment | 0 |
Creating the senior living experience is primarily up to culinary and life enrichment and yet they are separate departments one tiny and one huge.
Read MorePosted by Steve Moran | May 10, 2022 | Tech Tuesday | 0 |
Steve talks with Sarah Hoit about the future of how technology will play to make the experience better for residents and team members.
Read MorePosted by Steve Moran | May 8, 2022 | Development | 0 |
I am just not 100% sure we are living up to our potential but what if we did? What if we were the dreamers of society?
Read MorePosted by Steve Moran | May 6, 2022 | Foresight TV | 0 |
After this episode of Foresight TV, your virtual team meetings will be forever transformed, for the better.
Read MorePosted by Steve Moran | May 5, 2022 | Life Enrichment | 0 |
It is a challenge in finding enough staff but every good idea has challenges as well that need to be overcome and figured out.
Read MorePosted by Steve Moran | May 4, 2022 | Sales & Marketing | 0 |
You could make a substantial difference in the operator’s business, in the life of team members, residents, and their families.
Read MorePosted by Steve Moran | May 3, 2022 | Tech Tuesday | 0 |
Jack York talks with Abbie about improving the lives of older adults using technology that makes it easy for them to connect!
Read MorePosted by Steve Moran | May 1, 2022 | Life Enrichment | 0 |
Being a senior living resident is a lot like being on a jury. If you have ever been on a jury, you know what I am talking about.
Read MorePosted by Steve Moran | Apr 29, 2022 | Foresight TV | 0 |
Milton McGowian, VP of resident engagement for Sharon Towers is 100% about creating great resident experiences.
Read MorePosted by Steve Moran | Apr 28, 2022 | Life Enrichment | 0 |
Everything done or not done would start with a single question: “What impact will this have on the resident experience?”
Read MorePosted by Steve Moran | Apr 26, 2022 | Development | 0 |
My life is messy. If you are the opposite, I am endlessly fascinated by how you pull off this highly disciplined and organized life.
Read MorePosted by Steve Moran | Apr 26, 2022 | Tech Tuesday | 0 |
We will talk about Amazon’s early adoption of Alexa for senior living, how Amazon has taken a prominent role in agetech.
Read MorePosted by Steve Moran | Apr 25, 2022 | Development | 0 |
When someone is willing to stick their neck out and challenge the status quo there are bound to be haters.
Read MorePosted by Steve Moran | Apr 22, 2022 | Foresight TV | 0 |
Evolve 2022 did a deep dive into programs that give residents amazing lives. We explore the highlights of the event.
Read MorePosted by Steve Moran | Apr 21, 2022 | Employee Engagement | 0 |
Honestly, have you ever heard of a single instance where a senior living company failed because the people above profits?
Read MorePosted by Steve Moran | Apr 20, 2022 | Leadership | 0 |
Would you stay and hope the universe will get you to higher occupancy or do something radical because you are in a desperate situation?
Read MorePosted by Steve Moran | Apr 19, 2022 | Development | 0 |
If you are one of the people who have been asking for wisdom over the last couple of months … this is for you!
Read MorePosted by Steve Moran | Apr 19, 2022 | Tech Tuesday | 0 |
Michelle Wright, marketing leader at Caavo, talks about getting residents to adopt – and embrace – new technology.
Read MorePosted by Steve Moran | Apr 17, 2022 | Leadership | 0 |
Workers pick places to work largely on pay rates. Having a single toxic person makes it more expensive to hire future workers.
Read MorePosted by Steve Moran | Apr 15, 2022 | Foresight TV | 0 |
NIC recently released fresh senior living occupancy data. Steve talks with NIC chief economist Beth Mace about the most recent numbers.
Read MorePosted by Steve Moran | Apr 14, 2022 | Leadership | 0 |
I believe there is a tremendous opportunity to help team members working in your communities have better conversations.
Read MorePosted by Steve Moran | Apr 12, 2022 | Development | 0 |
Nursing homes are the best place for frail older people to go live out their lives. The industry failed, but it is not their fault.
Read MorePosted by Steve Moran | Apr 12, 2022 | Tech Tuesday | 0 |
Are you ready to take your community experience to the next level using Volanté’s fully connected POS solution?!
Read MorePosted by Steve Moran | Apr 11, 2022 | Video | 0 |
Steve speaks with Patrick Fellers about how Savant helped them build a culture of transparency trust with families, teams and residents.
Read MorePosted by Steve Moran | Apr 8, 2022 | Foresight TV | 0 |
Jack York and Michael Owens take over and engage in riveting dialogue that may or may not teach you anything about senior living.
Read MorePosted by Steve Moran | Apr 6, 2022 | Leadership | 0 |
If you were ever feeling cynical about the senior living industry you will not be after reading these responses.
Read MorePosted by Steve Moran | Apr 5, 2022 | Tech Tuesday | 0 |
Photavia was created by filmmakers that use iconic images to trigger memories. Learn how they use technology to bring memories alive.
Read MorePosted by Steve Moran | Apr 3, 2022 | Life Enrichment | 0 |
Regrets are actually part of the human condition and that our regrets can either crush us or make us better and stronger.
Read MorePosted by Steve Moran | Apr 1, 2022 | Foresight TV | 0 |
Dennis McIntee is the Drama Free guy. This is your opportunity to learn how to wipe out the drama in your organization.
Read MorePosted by Steve Moran | Mar 30, 2022 | Life Enrichment | 0 |
If that is what I have to look forward to, if that is the best senior living has to offer, then I want no part of it.
Read MorePosted by Steve Moran | Mar 29, 2022 | Tech Tuesday | 0 |
Ever wondered what type of tech is emerging in AI, AR, and hearing? Stephen Ewell will be sharing his prediction with Abbie on Tech Tuesday.
Read MorePosted by Steve Moran | Mar 25, 2022 | Foresight TV | 0 |
How can employers attract & retain these much-needed workers? How can technology provide accountability for families AND ease caregiver responsibilities?
Read MorePosted by Steve Moran | Mar 24, 2022 | Life Enrichment | 0 |
Recent Google search trends … Imagine if we were 100% focused on providing great experiences for residents (and team members).
Read MorePosted by Steve Moran | Mar 23, 2022 | Video | 0 |
A team of transition specialists help eliminate moving woes for adult children moving their parent into senior care.
Read MorePosted by Steve Moran | Mar 22, 2022 | Tech Tuesday | 0 |
Are you looking for practical technology advice and solutions for today’s seniors? Lean in and listen to Majd share his expertise.
Read MorePosted by Steve Moran | Mar 20, 2022 | Life Enrichment | 0 |
Why are pictures more powerful than words? The visuals (video and photos) work because there is a story behind them.
Read MorePosted by Steve Moran | Mar 18, 2022 | Foresight TV | 0 |
Steve talks with Scott Buchanan, the CEO of Ohio Masonic, on a wide range of the hottest topics in senior living right now.
Read MorePosted by Steve Moran | Mar 15, 2022 | Leadership | 0 |
The needs in this area are great, though not as sexy. But I find myself drawn to the idea that it is a noble enterprise.
Read MorePosted by Steve Moran | Mar 15, 2022 | Video | 0 |
Steve chats with Deanna Vigliotta and Carrie Vick about how Seni’s line of incontinence products have improved the lives of residents.
Read MorePosted by Steve Moran | Mar 15, 2022 | Tech Tuesday | 0 |
Meet Mark – He’s taking Revel Communities to the next level. Learn how he’s integrating technology platforms in a streamlined and simple way.
Read MorePosted by Steve Moran | Mar 14, 2022 | Employee Engagement | 0 |
In senior living, there is a conference for everything. The big question is this: What conferences and who gets to go?
Read MorePosted by Steve Moran | Mar 11, 2022 | Foresight TV | 0 |
The population of middle-income seniors will grow dramatically over the next 10 years. Bob Kramer talks with Caroline Pearson.
Read MorePosted by Steve Moran | Mar 10, 2022 | Sales & Marketing | 0 |
I took a look at more than 10 communities and only four had pricing available without having to give any contact information.
Read MorePosted by Steve Moran | Mar 8, 2022 | Tech Tuesday | 0 |
Abbie Richie and Joe Velderman, VP of Innovation at Cypress Living, discuss the importance of having secure passwords.
Read MorePosted by Steve Moran | Mar 4, 2022 | Foresight TV | 0 |
Ohio Living is celebrating 100 years. Steve chats with their CEO, Larry Gumina, about innovation and best-in-class care and services.
Read MorePosted by Steve Moran | Mar 3, 2022 | Leadership | 0 |
NIC has designed their spring conference with the specific challenges and opportunities that are on the minds of senior living leaders.
Read MorePosted by Steve Moran | Mar 2, 2022 | Leadership | 0 |
In this environment, it might seem disrespectful to talk about making senior living fun. Except we know that fun is … well fun.
Read MorePosted by Steve Moran | Mar 1, 2022 | Leadership | 0 |
Joe Biden announced broad sweeping changes for nursing homes that include much bigger sticks and the promise of better carrots.
Read MorePosted by Steve Moran | Mar 1, 2022 | Tech Tuesday | 0 |
The tech in WelcomeHome’s CRM platform is specifically designed to make your life easier – not more complicated.
Read MorePosted by Steve Moran | Feb 25, 2022 | Foresight TV | 0 |
Marsha Shandur, master storyteller and speech coach, on how to tell stories and convey powerful ideas from whatever setting you are in.
Read MorePosted by Steve Moran | Feb 25, 2022 | Video | 0 |
Steve chats with Holly Rehbock & Denise Graab of Caring.com about four ways to optimize your community’s online presence!
Read MorePosted by Steve Moran | Feb 23, 2022 | Employee Engagement | 0 |
Those complainers can help you see things you would otherwise miss. They can help you find new and better ways of doing things.
Read MorePosted by Steve Moran | Feb 22, 2022 | Tech Tuesday | 0 |
Sign-in logs to kiosks, they’ve come a long way, but it’s about way more than just monitoring who’s going in and out.
Read MorePosted by Steve Moran | Feb 21, 2022 | Leadership | 0 |
Mark Rober lays out the 4-step process he uses when creating anything new. Are you skipping to step four most of the time?
Read MorePosted by Steve Moran | Feb 20, 2022 | Development | 0 |
It’s not clear what it means to senior living. It’s possible that it will mean nothing, but I’m guessing it is more likely to mean something.
Read MorePosted by Steve Moran | Feb 18, 2022 | Foresight TV | 0 |
Keynote speaker at the upcoming Evolve 2022 Life Enrichment Summit, Jill Vitale-Aussem talks about how to disrupt and transform senior living.
Read MorePosted by Steve Moran | Feb 16, 2022 | Leadership | 0 |
The great opportunity is to capture the stories of residents, families, and team members. It starts with you stepping up to be the singer.
Read MorePosted by Steve Moran | Feb 15, 2022 | Tech Tuesday | 0 |
Abbie is interviews Keren Etkin, founder of TheGerontechnologist and the author of The AgeTech Revolution.
Read MorePosted by Steve Moran | Feb 14, 2022 | Leadership | 0 |
It’s so easy to fall into this trap. But it makes us less effective as leaders, less effective as family members, and it makes us less human.
Read MorePosted by Steve Moran | Feb 14, 2022 | Video | 0 |
Steve chats with the team at Sage Age Strategies about their deep dive into the tech trends of older adults.
Read MorePosted by Steve Moran | Feb 13, 2022 | Leadership | 0 |
These are worthy concepts for all of us. If you were to grade your organization on these 5 concepts what grade would you receive?
Read MorePosted by Steve Moran | Feb 11, 2022 | Foresight TV | 0 |
Posted by Steve Moran | Feb 8, 2022 | Leadership | 0 |
What if this year were the year you decided not to grow at all, but rather the year you decided to get better?
Read MorePosted by Steve Moran | Feb 8, 2022 | Video | 0 |
Steve chats with Crystal Banegas of Conversion Logix about how their Conversion Cloud is making it so much easier to convert more leads!
Read MorePosted by Steve Moran | Feb 8, 2022 | Tech Tuesday | 0 |
Tech is nice to have, but how will it really help you as an operator? Is it worth the expense? Is it worth the training?
Read MorePosted by Steve Moran | Feb 4, 2022 | Foresight TV | 0 |
Abbie is going to be talking with Milan Bhalala about the big why behind their innovative Caavo technology.
Read MorePosted by Steve Moran | Feb 3, 2022 | Video | 0 |
Steve chats with Milan Bhalala , VP, Growth at CAAVO, about how their technology is solving a little problem that is making a HUGE difference!
Read MorePosted by Steve Moran | Feb 1, 2022 | Life Enrichment | 0 |
As we go into 2022 we have been primed to be pissed off about every little thing. We miss the opportunities to write our own headlines.
Read MorePosted by Steve Moran | Feb 1, 2022 | Tech Tuesday | 0 |
We’re so excited about the start of a new Foresight Production, Tech Tuesday. Join me as I introduce Abbie Richie, the host of Tech Tuesday.
Read MorePosted by Steve Moran | Jan 30, 2022 | Leadership | 0 |
There has never been a time when this was more critical in senior living. It’s the difference between thriving and just surviving.
Read MorePosted by Steve Moran | Jan 26, 2022 | Leadership | 0 |
I sat down this evening and decided to make a list of reasons why you shouldn’t, and I won’t, miss the spring NIC conference.
Read MorePosted by Steve Moran | Jan 26, 2022 | Leadership | 0 |
It feels like the other foot is about to drop, that we are just one random floating virus away from complete disaster.
Read MorePosted by Steve Moran | Jan 26, 2022 | Video | 0 |
Posted by Steve Moran | Jan 25, 2022 | Sales & Marketing | 0 |
Fighting ageism is important, but it’s not always as simple as it seems. Let’s stop the silliness and focus on what matters.
Read MorePosted by Steve Moran | Jan 23, 2022 | Life Enrichment | 0 |
Be purposeful about the way you spend your time. Find delight in the things you choose to not do, like dealing with 19,000 unread emails.
Read MorePosted by Steve Moran | Jan 21, 2022 | Foresight TV | 0 |
Steve talks with Kelly and Sara at LE3 solutions about the 2022 Evolve conference for senior living life enrichment leaders.
Read MorePosted by Steve Moran | Jan 20, 2022 | Leadership | 0 |
It’s a great time to reflect on lessons learned last year and explore ways to improve the life of your community and your team.
Read MorePosted by Steve Moran | Jan 18, 2022 | Employee Engagement | 0 |
Amazon is setting a new standard for wages and benefits. They are paying three to ten dollars more an hour with better benefits.
Read MorePosted by Steve Moran | Jan 17, 2022 | Video | 0 |
Posted by Steve Moran | Jan 16, 2022 | Sales & Marketing | 0 |
I’m puzzled about how few communities put serious effort into being a part of the local marketplace. Imagine doing this instead.
Read MorePosted by Steve Moran | Jan 14, 2022 | Foresight TV | 0 |
Steve talks with Phillip Dopson, SVP Consumer Experience for Compass Community Living, about innovation in senior living dining.
Read MorePosted by Steve Moran | Jan 13, 2022 | Sales & Marketing | 0 |
Maybe you have already seen the TikTok video that has gone viral. What do you think? Would you do this?
Read MorePosted by Steve Moran | Jan 11, 2022 | Leadership | 0 |
Here are the things that Malcom McLean did to turn shipping upside down and there may be some serious lessons for senior living.
Read MorePosted by Steve Moran | Jan 11, 2022 | Video | 0 |
Posted by Steve Moran | Jan 10, 2022 | Leadership | 0 |
I get that it’s complicated. But solutions will only come when the industry admits we have some bad actors doing terrible things.
Read MorePosted by Steve Moran | Jan 7, 2022 | Foresight TV | 0 |
Video is a critical must-have for your social media presence, but it feels scary and overwhelming. Guests: Abbie Richie and Todd Hartley.
Read MorePosted by Steve Moran | Jan 6, 2022 | Sales & Marketing | 0 |
An industry friend asked how to get booked on podcasts. You can google this, but here is what works from our perspective.
Read MorePosted by Steve Moran | Jan 4, 2022 | Leadership | 0 |
The fundamental problem is that residents are supposed to get with the program rather than a program that is driven by the residents.
Read MorePosted by Steve Moran | Jan 2, 2022 | Life Enrichment | 0 |
You might be thinking . . . “just a bad facility.” But there is no reason to believe that this is not typical.
Read MorePosted by Steve Moran | Dec 27, 2021 | Sales & Marketing | 0 |
Domino’s did the unthinkable, helped their competitors. What lessons can we learn from this in senior living?
Read MorePosted by Steve Moran | Dec 26, 2021 | Employee Engagement | 0 |
This comes from an activities director Facebook group I belong to. It breaks my heart and it is 100% a leadership fail.
Read MorePosted by Steve Moran | Dec 24, 2021 | Foresight TV | 0 |
Posted by Steve Moran | Dec 21, 2021 | Life Enrichment | 0 |
This gives me great faith in humanity, in the people of our great nation. It is pure goodness.
Read MorePosted by Steve Moran | Dec 20, 2021 | Leadership | 0 |
Our happiness is almost entirely determined by the standard we judge ourselves by. This is worth thinking about.
Read MorePosted by Steve Moran | Dec 17, 2021 | Foresight TV | 0 |
A fresh survey of what prospects are thinking about when it comes to senior living. Insights to help you crush your marketing goals in 2022.
Read MorePosted by Steve Moran | Dec 16, 2021 | Employee Engagement | 0 |
I have no solution for the entire industry staffing problem. But I do have a solution for individual senior living communities.
Read MorePosted by Steve Moran | Dec 15, 2021 | Life Enrichment | 0 |
Our world today thrives on “killing the soul” narratives and too often, it even seeps into the world of senior living.
Read MorePosted by Steve Moran | Dec 13, 2021 | Leadership | 0 |
No one wants to get anything wrong EVER. But . . . this is not a reality; we all get things wrong. And it’s actually a good thing.
Read MorePosted by Steve Moran | Dec 10, 2021 | Foresight TV | 0 |
Steve Moran and Fara Gold are back at it again. A dynamic conversation about the future.
Read MorePosted by Steve Moran | Dec 9, 2021 | Leadership | 0 |
For those of us in the industry, every year the list comes out, there is always some “What the hell?” head-scratching.
Read MorePosted by Steve Moran | Dec 6, 2021 | Employee Engagement | 0 |
More than two hundred thousand frontline workers have quit. If you’re feeling the same way, ask yourself these questions.
Read MorePosted by Steve Moran | Dec 6, 2021 | Video | 0 |
Posted by Steve Moran | Dec 5, 2021 | Sales & Marketing | 0 |
When consumers get to your website, what are they really looking for? When we get this wrong we make the sales process worse, not better.
Read MorePosted by Steve Moran | Dec 3, 2021 | Foresight TV | 0 |
Posted by Steve Moran | Dec 1, 2021 | Sales & Marketing | 0 |
It’s abundantly clear: when businesses have great consumer reviews they are more profitable. Which, in senior living, means higher occupancy.
Read MorePosted by Steve Moran | Dec 1, 2021 | Employee Engagement | 0 |
I recently received this rant from a reader and I agree 100% with the sentiment. We have to find a way to figure this out.
Read MorePosted by Steve Moran | Nov 30, 2021 | Leadership | 0 |
Over and over again I hear these stories from good leaders. But this might even be good news because it is fixable . . .
Read MorePosted by Steve Moran | Nov 28, 2021 | Leadership | 0 |
What if you had access to an endowment to make sure you could pay all your bills, allowing you to create the ideal senior living community?
Read MorePosted by Steve Moran | Nov 23, 2021 | Leadership | 0 |
It seems to be moving into the category that Memory Care occupied 7-9 years ago, as the “can’t miss” new product for today.
Read MorePosted by Steve Moran | Nov 23, 2021 | Video | 0 |
Posted by Steve Moran | Nov 22, 2021 | Video | 0 |
Posted by Steve Moran | Nov 21, 2021 | Employee Engagement | 0 |
There are a few brands that are beginning to use TikTok as a recruiting tool. It could make senior living and your organization look cool.
Read MorePosted by Steve Moran | Nov 19, 2021 | Foresight TV | 0 |
Steve talks with Wendy O’Donovan Phillips, the CEO of Big Buzz, about her big plans to help women and minorities excel in marketing.
Read MorePosted by Steve Moran | Nov 18, 2021 | Sales & Marketing | 0 |
Right now senior living has a massive misperception problem. On one end it is seen as nursing homes and on the other end as active aging.
Read MorePosted by Steve Moran | Nov 16, 2021 | Leadership | 0 |
It seems unlikely that we as an industry could ever spend enough to make senior living cool. But something like this might.
Read MorePosted by Steve Moran | Nov 15, 2021 | Employee Engagement | 0 |
At the end of the day, good workers are not going to take $1 to $5 an hour less to have a great work environment.
Read MorePosted by Steve Moran | Nov 12, 2021 | Foresight TV | 0 |
Robert Richman talks about how senior living leaders can use practical hacks to reduce turnover and improve recruitment.
Read MorePosted by Steve Moran | Nov 11, 2021 | Employee Engagement | 0 |
Over on Facebook, we posted a question inspired by team member Rachel Hill. And I am blown away by the responses.
Read MorePosted by Steve Moran | Nov 10, 2021 | Leadership | 0 |
Some found ways to first survive and then thrive. Others continue to struggle and some have simply closed their doors.
Read MorePosted by Steve Moran | Nov 7, 2021 | Leadership | 0 |
From swag to content to vendors to technology. Here are some of the highlights from SMASH 2021.
Read MorePosted by Steve Moran | Nov 5, 2021 | Foresight TV | 0 |
Everyone is struggling with staffing . . . except this community. Hear how Kelly Papa at Duncaster is making this a reality.
Read MorePosted by Steve Moran | Nov 2, 2021 | Technology | 0 |
But here is the hard truth: senior living is in trouble. When you combine technology with great leadership something very special happens.
Read MorePosted by Steve Moran | Oct 29, 2021 | Foresight TV | 0 |
A unique episode. Our special guest is James Rhee who gave a powerful keynote presentation at the Argentum 2021 conference.
Read MorePosted by Steve Moran | Oct 27, 2021 | Leadership | 0 |
A huge party with lots of music and dancing. In a moment that was missed by most, a horrible ugliness happened.
Read MorePosted by Steve Moran | Oct 26, 2021 | Leadership | 0 |
You need to increase revenue. Increasing rates is not the answer!! But what if you . . . can I get a little crazy here?
Read MorePosted by Steve Moran | Oct 24, 2021 | Leadership | 0 |
We mourn the loss of a great leader in senior living. Gene’s legacy will live on and continue to enrich the lives of generations to come.
Read MorePosted by Steve Moran | Oct 22, 2021 | Foresight TV | 0 |
Steve talks with Jeff, the CEO of MBK Senior Living, about lessons learned from the pandemic and the future of senior living, the MBK way.
Read MorePosted by Steve Moran | Oct 21, 2021 | Sales & Marketing | 0 |
This mindset would make senior living a vastly different experience for operators, team members, and consumers.
Read MorePosted by Steve Moran | Oct 19, 2021 | Leadership | 0 |
Learn the secrets to getting occupancy HIGHER than before the pandemic. This senior living organization is doing it.
Read MorePosted by Steve Moran | Oct 17, 2021 | Leadership | 0 |
This retention hack may sound a bit crazy. But when you really think about it, it actually makes sense . . . and it’s super easy.
Read MorePosted by Steve Moran | Oct 15, 2021 | Foresight TV | 0 |
From his new book, “Right Place, Right Time”, Ryan Frederick talks with Bob Kramer about the opportunity for providers to achieve long-term success.
Read MorePosted by Steve Moran | Oct 13, 2021 | Life Enrichment | 0 |
An idea that has been sitting on the shelf waiting for the right time was to publish good news stories from senior living. Enjoy!
Read MorePosted by Steve Moran | Oct 11, 2021 | Leadership | 0 |
It’s fascinating to be at a conference like SLIF, filled with C-suite executives, when blockbuster news breaks, like the implosion of Eclipse.
Read MorePosted by Steve Moran | Oct 10, 2021 | Leadership | 0 |
The short answer is: I don’t know but I hope so! This organization is using accreditation to show they’re the “best of the best.”
Read MorePosted by Steve Moran | Oct 8, 2021 | Foresight TV | 0 |
Bruce Felt has a powerful personal story filled with tragedy and triumph. He’s taken that inspiration to help families tell their own stories.
Read MorePosted by Steve Moran | Oct 7, 2021 | Leadership | 0 |
You will make your community a better place, the world a better place, and . . . You will have higher occupancy!
Read MorePosted by Steve Moran | Oct 5, 2021 | Leadership | 0 |
There are 5 Communities in my neighborhood and I have no idea what makes one better, or even different, than the other.
Read MorePosted by Steve Moran | Oct 3, 2021 | Leadership | 0 |
When things are going bad it is likely a combination of these things, all of which can be fixed, though some of the fixes are painful.
Read MorePosted by Steve Moran | Oct 1, 2021 | Foresight TV | 0 |
Mary Ann Donaghy wrote an article on the significant need for empathy training. Mary Ann, John Gonzales, and I will be tackling this topic.
Read MorePosted by Steve Moran | Sep 29, 2021 | Leadership | 0 |
Right now, like never before, senior living operators need to focus on what their core mission is. Where do you need to focus?
Read MorePosted by Steve Moran | Sep 28, 2021 | Foresight TV | 0 |
Steve Moran chats with James Balda, the president & CEO of Argentum, about the state of senior living, challenges, and opportunities.
Read MorePosted by Steve Moran | Sep 27, 2021 | Employee Engagement | 0 |
AHCA/NCAL just released the results of a survey about staffing in nursing homes and assisted living communities. It is really ugly.
Read MorePosted by Steve Moran | Sep 24, 2021 | Foresight TV | 0 |
Bob Kramer interviews Terri Sullivan. Are you offering a personalized experience at your website? If not, you’re missing an opportunity.
Read MorePosted by Steve Moran | Sep 22, 2021 | Leadership | 0 |
One day as people drive by where your community sits, there is instead an empty lot . . . would anyone notice? Would anyone care?
Read MorePosted by Steve Moran | Sep 20, 2021 | Leadership | 0 |
There was hope that this monster was rapidly on its way to being tamed. Now it’s back and bringing a new set of challenges.
Read MorePosted by Steve Moran | Sep 19, 2021 | Life Enrichment | 0 |
I want to cry out in frustration, anger, and embarrassment when I see residents doing crafts and activities usually reserved for children.
Read MorePosted by Steve Moran | Sep 17, 2021 | Foresight TV | 0 |
Steve talks with Stephanie Harris, the CEO of Arrow Senior Living, about how they maintained a 90% occupancy during the pandemic.
Read MorePosted by Steve Moran | Sep 16, 2021 | Leadership | 0 |
It may make us uncomfortable. We may try to avoid talking about it. But we’d be better off addressing these and trying to fix them.
Read MorePosted by Steve Moran | Sep 15, 2021 | Leadership | 0 |
How Atria’s One Thing Campaign could transform the lives of your residents and staff, and make you more money.
Read MorePosted by Steve Moran | Sep 14, 2021 | Life Enrichment | 0 |
As adults, we get to pick the story we choose to live. This is so powerful and so important. What do you want your story to be?
Read MorePosted by Steve Moran | Sep 13, 2021 | Video | 0 |
Posted by Steve Moran | Sep 12, 2021 | Leadership | 0 |
Senior living professionals, residents, and their families list things that senior living operators do that are awful. What would you add?
Read MorePosted by Steve Moran | Sep 10, 2021 | Foresight TV | 0 |
John Gonzales talks about the bold actions that are needed to solve the recruitment and retention problem in the face of Covid-19.
Read MorePosted by Steve Moran | Sep 9, 2021 | Video | 0 |
Bruce Felt tells the story that brought him to PocketBook Memory. An amazing way to share the legacy of older adults.
Read MorePosted by Steve Moran | Sep 8, 2021 | Video | 0 |
Steve talks with Teddy Helfrich about what Steve calls “the BEST CRM that’s out there, not just in senior living.”
Read MorePosted by Steve Moran | Sep 8, 2021 | Employee Engagement | 0 |
What if every single senior living community allowed, even encouraged, line staff to think about better ways to serve residents?
Read MorePosted by Steve Moran | Sep 7, 2021 | Employee Engagement | 0 |
This is refreshing in an industry that often does more lip service to staff development than meaningful training and mentoring.
Read MorePosted by Steve Moran | Sep 7, 2021 | Leadership | 0 |
Headlines that tell us that the vaccine isn’t 100% effective. It makes you wonder if you are putting yourself at risk of dying.
Read MorePosted by Steve Moran | Sep 3, 2021 | Foresight TV | 0 |
The single best opportunity of the year to learn from outsiders, insiders, and peers. Steve talks with Bailey Beeken, the founder of SMASH.
Read MorePosted by Steve Moran | Sep 2, 2021 | Sales & Marketing | 0 |
Having a better understanding of the prospect’s personality type will give you a much better shot at building a trusting relationship.
Read MorePosted by Steve Moran | Sep 2, 2021 | Sales & Marketing | 0 |
“When someone buys a drill bit what they want is a hole”. We need to reevaluate what prospects are really looking for.
Read MorePosted by Steve Moran | Sep 1, 2021 | Sales & Marketing | 0 |
I’ve heard every imaginable reason why communities aren’t full. Your community can be full & have zero staff recruitment/retention problems.
Read MorePosted by Steve Moran | Aug 30, 2021 | Life Enrichment | 0 |
We are leaving lots of opportunity (and money) on the table. Even worse, older people who could benefit from senior living won’t.
Read MorePosted by Steve Moran | Aug 27, 2021 | Foresight TV | 0 |
Steve Moran and Jack York talk to Ramie Liddle, author of the book “Driving Miss Norma: One Family’s Journey Saying ‘Yes’ to Living”.
Read MorePosted by Steve Moran | Aug 26, 2021 | Sales & Marketing | 0 |
This might be one of the coolest ideas I have ever had (yes I know I say that a lot). A great way to earn more revenue.
Read MorePosted by Steve Moran | Aug 25, 2021 | Sales & Marketing | 0 |
Whoever gets this right will make the world a better place for us boomers and make buckets of money along the way.
Read MorePosted by Steve Moran | Aug 24, 2021 | Life Enrichment | 0 |
This story has zero to do with senior living but everything to do with all that is good in the world and in human beings.
Read MorePosted by Steve Moran | Aug 23, 2021 | Sales & Marketing | 0 |
Some recent research provides insight into the newest generation of older adults. How can we use this to promote senior living?
Read MorePosted by Steve Moran | Aug 20, 2021 | Foresight TV | 0 |
How has the media gotten it wrong when it comes to senior living? What can we do about it? Steve talks with Bob Kramer and Jacquelyn Kung.
Read MorePosted by Steve Moran | Aug 19, 2021 | Leadership | 0 |
Tremendous opportunity to innovate still exists. But it requires taking some significant risks and experimenting with big ideas.
Read MorePosted by Steve Moran | Aug 18, 2021 | Leadership | 0 |
When thinking about quality in senior living, the right question is: What would delight residents, family members, and even team members?
Read MorePosted by Steve Moran | Aug 15, 2021 | Leadership | 0 |
We have enough trouble with unfair headline-grabbing attacks from the media, we simply do not need this kind of attack.
Read MorePosted by Steve Moran | Aug 13, 2021 | Foresight TV | 0 |
Steve Moran is widely regarded as the best-connected thought leader in senior living. Learn how he does it in this episode.
Read MorePosted by Steve Moran | Aug 10, 2021 | Sales & Marketing | 0 |
Consumers don’t trust businesses, but they do trust customers. This has never been truer in senior living.
Read MorePosted by Steve Moran | Aug 10, 2021 | Technology | 0 |
Robots are here in senior living today. But the adoption is slower than I would have expected it to be.
Read MorePosted by Steve Moran | Aug 8, 2021 | Leadership | 0 |
We love hearing from our readers, viewers, and listeners. We would love to hear your thoughts about these poll results.
Read MorePosted by Steve Moran | Aug 6, 2021 | Foresight TV | 0 |
In today’s world when you see “Free” you know there is a hook, a catch. In this case, it’s just free, no hook, no upgrade, no pitch. NOTHING.
Read MorePosted by Steve Moran | Aug 6, 2021 | Video | 0 |
Posted by Steve Moran | Aug 5, 2021 | Leadership | 0 |
This made me so frustratingly mad, that I wrote a letter to the Author and submitted it to the Letters to the Editor department.
Read MorePosted by Steve Moran | Aug 4, 2021 | Sales & Marketing | 0 |
It is estimated that the industry will need to build 100,000 new units per year starting in 2025 through 2040 in order to keep up with demand.
Read MorePosted by Steve Moran | Aug 2, 2021 | Leadership | 0 |
Great leaders start with how they think about their place in the world, their business, their teams, and their customers.
Read MorePosted by Steve Moran | Jul 30, 2021 | Foresight TV | 0 |
Steve talks with Dana Griffin and Emily Lerner about how to create serious, meaningful, intergenerational experiences for older people.
Read MorePosted by Steve Moran | Jul 29, 2021 | Leadership | 0 |
I have been thinking a lot about conferences this past few weeks. I am like . . . a little kid thinking about Christmas.
Read MorePosted by Steve Moran | Jul 28, 2021 | Life Enrichment | 0 |
What is critical for me is this big idea that “the peak of my life has not arrived yet.” What if we assumed the same about residents?
Read MorePosted by Steve Moran | Jul 26, 2021 | Leadership | 0 |
I’m not so sure we learned much from the pandemic and it drives me crazy. Here are lessons we could have learned (and it is not too late).
Read MorePosted by Steve Moran | Jul 25, 2021 | Sales & Marketing | 0 |
As a senior living expert, I figured it would be relatively easy to become a senior living customer. I WAS SO WRONG . . .
Read MorePosted by Steve Moran | Jul 23, 2021 | Foresight TV | 0 |
Joel Theisen, CEO of Lifesprk, and Dr. Bill Thomas are committed to making senior living “Better Living” for older people.
Read MorePosted by Steve Moran | Jul 21, 2021 | Leadership | 0 |
Leaders hate it when things go wrong and they hate it most of all when they are at fault. But does casting blame really make it better?
Read MorePosted by Steve Moran | Jul 20, 2021 | Development | 0 |
A few days ago I got a chance to talk to John Moore, the CEO of Atria, about the merger. Here is why he is convinced this is the right move.
Read MorePosted by Steve Moran | Jul 18, 2021 | Development | 0 |
I confess that I want like crazy for this to work. Because we need a breakout, huge senior living company to make it work.
Read MorePosted by Steve Moran | Jul 16, 2021 | Foresight TV | 0 |
Rachel Hill, the newest addition to the Foresight team, talks about the role of social media in growing our presence in senior living.
Read MorePosted by Steve Moran | Jul 15, 2021 | Life Enrichment | 0 |
A really good question with a complicated answer. Should we be challenging the assumption that residents have passed all their peaks?
Read MorePosted by Steve Moran | Jul 14, 2021 | Video | 0 |
Posted by Steve Moran | Jul 13, 2021 | All Categories | 0 |
I admit, like a little kid, I watched the whole thing. What if Richard Branson went into the senior living business?
Read MorePosted by Steve Moran | Jul 11, 2021 | All Categories | 0 |
What are the one or two things that can make the biggest difference in attracting and retaining residents?
Read MorePosted by Steve Moran | Jul 9, 2021 | Foresight TV | 0 |
Friendship Village CEO Brian Lawrence talks with Steve Moran about how they are reimaging senior living for the emerging boomer population.
Read MorePosted by Steve Moran | Jul 9, 2021 | Technology | 0 |
Steve interviews Hoyle Koontz about their tool that enables prospects to take a virtual tour in an entirely new way.
Read MorePosted by Steve Moran | Jul 9, 2021 | Video | 0 |
Finding work that makes a difference often leads people to senior living. Let’s rebrand ourselves to highlight the double bottom line.
Read MorePosted by Steve Moran | Jul 7, 2021 | Employee Engagement | 0 |
But it could turn out that this labor crisis will be the single best thing that, in the long run, ever happened to senior living.
Read MorePosted by Steve Moran | Jul 5, 2021 | Sales & Marketing | 0 |
Was senior living really the pandemic death trap the media portrayed? This exhaustive study has some surprising results.
Read MorePosted by Steve Moran | Jul 2, 2021 | Foresight TV | 0 |
Howard Gleckman and Steve Moran in a wide-ranging conversation on opportunities and threats to senior living.
Read MorePosted by Steve Moran | Jun 30, 2021 | Leadership | 0 |
People’s needs are complex and they need someone serving them who is compassionate, understanding, and solution-oriented.
Read MorePosted by Steve Moran | Jun 28, 2021 | All Categories, Leadership | 0 |
If you’re struggling with getting your teams to get behind your organization and you as a leader, you might be the problem.
Read MorePosted by Steve Moran | Jun 27, 2021 | Employee Engagement | 0 |
A leadership/culture lesson from teaching 5th & 6th graders . . . I think it can work for your senior living organization.
Read MorePosted by Steve Moran | Jun 25, 2021 | Foresight TV | 0 |
Zeynep Ton from MIT is one of the few researchers who is actually focused on making work better for front-line workers.
Read MorePosted by Steve Moran | Jun 24, 2021 | Leadership | 0 |
There are reasons your competitors are succeeding and you are not. Do you want to be the ass-kicker instead of getting kicked?
Read MorePosted by Steve Moran | Jun 24, 2021 | Webinar | 0 |
Posted by Steve Moran | Jun 20, 2021 | Life Enrichment | 0 |
It’s been a tough year for all of us. Give yourself some compassion and forgiveness and know that it’s okay to take care of yourself.
Read MorePosted by Steve Moran | Jun 18, 2021 | Foresight TV | 0 |
Bob Kramer and Jacquelyn Kung discuss key takeaways from recent surveys of more than 350,000 residents, family members, and staff.
Read MorePosted by Steve Moran | Jun 16, 2021 | Leadership | 0 |
Can you create a high-trust, high-performance culture that minimizes waste and maximizes mission-driven efforts?
Read MorePosted by Steve Moran | Jun 13, 2021 | Leadership | 0 |
Ever hired someone and then find out they turned out to be big fat liars? Here’s a single question that can help you uncover the truth.
Read MorePosted by Steve Moran | Jun 11, 2021 | Foresight TV | 0 |
Steve talks to Phil Fogg, the CEO of Marquis Companies, about the staffing crisis and the “Care For Our Seniors Act” that AHCA is backing.
Read MorePosted by Steve Moran | Jun 10, 2021 | Leadership | 0 |
I have always thought of gossip as this near-universal bad thing. But there is actually a term for good gossip.
Read MorePosted by Steve Moran | Jun 9, 2021 | Leadership | 0 |
On June 10, 2011, with trembling fingers, I pushed the publish button for the first-ever article at Senior Living Foresight.
Read MorePosted by Steve Moran | Jun 8, 2021 | All Categories | 0 |
I wonder what a caregiver in senior living would say in a TikTok about their compensation and the struggles they have to pay their bills.
Read MorePosted by Steve Moran | Jun 6, 2021 | Sales & Marketing | 0 |
I get the pressure to tell prospects what they want to hear, but it is critical we set proper expectations and tell the truth.
Read MorePosted by Steve Moran | Jun 4, 2021 | Foresight TV | 0 |
Steve talks with Taylor Pickett of Omega, and Sarah Hoit of Connected Living about why they came together to transform senior living.
Read MorePosted by Steve Moran | Jun 3, 2021 | Leadership | 0 |
We keep dancing around this issue, this truth: nursing homes are obsolete, they are past their prime, they need to be put out to pasture.
Read MorePosted by Steve Moran | May 31, 2021 | Life Enrichment | 0 |
This last week I came to this shocking realization. I am 66, by some people’s measure and elderly person. Do I seem elderly?
Read MorePosted by Steve Moran | May 28, 2021 | Foresight TV | 0 |
Christy VanDerWesthuizen, VP of Sales & Marketing will be talking with Steve about how they had the best ever sales in the month.
Read MorePosted by Steve Moran | May 27, 2021 | Life Enrichment | 0 |
Ken Dychtwald offers four flavors of aging. This is sort of right, but it’s more like four paths. Which one are you on?
Read MorePosted by Steve Moran | May 25, 2021 | Sales & Marketing | 0 |
What if your community were that one-stop-shop for figuring out this aging thing, the first place people went for info?
Read MorePosted by Steve Moran | May 24, 2021 | Leadership | 0 |
This is a conversion that both baffles me and saddens me . . . maybe even frightens me. How do we combat this kind of thinking?
Read MorePosted by Steve Moran | May 21, 2021 | Foresight TV | 0 |
What’s data got to do with putting the person back into person-centered care? Watch Bob Kramer interview Jay Newton-Small.
Read MorePosted by Steve Moran | May 20, 2021 | Life Enrichment | 0 |
Each of us has voices that run constantly through our heads. It is how we are wired. Here’s how to use it to help with stress.
Read MorePosted by Steve Moran | May 19, 2021 | Life Enrichment | 0 |
There is lots of advice about self-care going around right now. But is inward self-care really the key to reducing stress?
Read MorePosted by Steve Moran | May 18, 2021 | Sales & Marketing | 0 |
KFC’s signature slogan is “Finger Lickin’ Good”. But it’s not so great in the middle of a pandemic. So they tried out some new ones.
Read MorePosted by Steve Moran | May 16, 2021 | Life Enrichment | 0 |
What would happen in your community if your “life enrichment” leader were instead the “head meaning maker”?
Read MorePosted by Steve Moran | May 14, 2021 | Foresight TV | 0 |
Keren Etkin, the creator of TheGerontechnologist.com, will be talking about Aging in Place v. Senior Living and the role technology plays.
Read MorePosted by Steve Moran | May 12, 2021 | Leadership | 0 |
What would 40 seconds of compassion mean to your team members, your residents, your family members . . . your prospects?
Read MorePosted by Steve Moran | May 9, 2021 | Leadership | 0 |
I am 100% convinced this would be a fast & inexpensive path to full occupancy, though totally counter-intuitive.
Read MorePosted by Steve Moran | May 7, 2021 | Foresight TV | 0 |
Using technology to enable [email protected] and create a bridge that makes your community central to the wellbeing of your general community.
Read MorePosted by Steve Moran | May 4, 2021 | Leadership | 0 |
Life and business are massive, imperfect, messy, continuous experiments. Risks are necessary for success. How do you take risks carefully?
Read MorePosted by Steve Moran | May 3, 2021 | Leadership | 0 |
But how does one become okay with this, if you are the owner; if you are a senior-level manager; if you are in the industry?
Read MorePosted by Steve Moran | Apr 29, 2021 | Leadership | 0 |
If you trust you will get burned from time to time. If you don’t you are in a constant tug-a-war with your team. Which side do you bet on?
Read MorePosted by Steve Moran | Apr 29, 2021 | Foresight TV | 0 |
Steve Moran talks with Mark Rockwell, a reformed attorney, and senior living owner about how to better structure business organizations.
Read MorePosted by Steve Moran | Apr 28, 2021 | Sales & Marketing | 0 |
Our brains simply aren’t wired to purchase, to crave, ordinary. Our brains are curious, they want New, Fresh, Fascinating.
Read MorePosted by Steve Moran | Apr 27, 2021 | Employee Engagement | 0 |
A senior living provider has demonstrated that we are an amazing, vibrant industry capable of being a part of the ultra-elite.
Read MorePosted by Steve Moran | Apr 25, 2021 | Leadership | 0 |
This issue of Rock Weekly caught my eye because it talks about a new frontier that is still in its early stages: healthcare at home.
Read MorePosted by Steve Moran | Apr 23, 2021 | Foresight TV | 0 |
The pandemic added urgency to reimagine senior living for boomers. Lynne Katzmann will be talking about where Juniper is on this journey.
Read MorePosted by Steve Moran | Apr 22, 2021 | Employee Engagement | 0 |
I was working on writing a couple of job descriptions, and I came across an unusual job posting. I love pretty much everything about it.
Read MorePosted by Steve Moran | Apr 21, 2021 | Leadership | 0 |
I recently came across a document from the 1940s that seems to accurately talk about what ineffective organizations are like.
Read MorePosted by Steve Moran | Apr 21, 2021 | Foresight TV | 0 |
Bob Kramer & Anne Tumlinson on the new focus on in-home and community-based services (HCBS) in the context of our system of LTC services.
Read MorePosted by Steve Moran | Apr 18, 2021 | Leadership | 0 |
While I dislike it when people call themselves servant leaders, I believe that being a servant leader is the right approach . . . sort of.
Read MorePosted by Steve Moran | Apr 16, 2021 | Foresight TV | 0 |
Steve Moran talks with Evolve 2021 participants on the wins, insights, and challenges during the two-week virtual summit.
Read MorePosted by Steve Moran | Apr 15, 2021 | Sales & Marketing | 0 |
Senior living is like a lush garden of freshly blooming stories. And yet we are dreadful when it comes to telling these stories.
Read MorePosted by Steve Moran | Apr 13, 2021 | Leadership | 0 |
The question every leader, every manager needs to be asking is this: What kind of manager/leader are you going to be today?
Read MorePosted by Steve Moran | Apr 12, 2021 | Leadership | 0 |
As an industry, we mostly just stand by and take this. We need to be much more aggressive about being better about telling our story.
Read MorePosted by Steve Moran | Apr 9, 2021 | Foresight TV | 0 |
How successful aging, luxury health care, and fee for service will drive the future delivery of holistic care.
Read MorePosted by Steve Moran | Apr 8, 2021 | Leadership | 0 |
One of the most distressing parts of doing leadership development is that most leaders way overestimate their effectiveness as a leader.
Read MorePosted by Steve Moran | Apr 6, 2021 | Leadership | 0 |
Just as Apple and Facebook are embroiled in a fight over consumer data privacy, in a very real sense, senior living is at a crossroads too.
Read MorePosted by Steve Moran | Apr 5, 2021 | Leadership | 0 |
I am pretty well convinced that most leaders have not spent much time thinking about what really matters to them.
Read MorePosted by Steve Moran | Apr 2, 2021 | Webinar | 0 |
Posted by Steve Moran | Apr 2, 2021 | Foresight TV | 0 |
Sara Kyle, Kelly Stranburg, and Steve Moran discuss how the Evolve 2021 virtual summit is going to challenge the life enrichment status quo.
Read MorePosted by Steve Moran | Apr 1, 2021 | Employee Engagement | 0 |
It seems crazy for a company that’s struggling to reduce costs and increase income . . . but just maybe, it makes more sense than you think.
Read MorePosted by Steve Moran | Mar 31, 2021 | Leadership | 0 |
Only Steve Moran could make a connection between million-dollar electric sportscars and senior living . . . what do you think?
Read MorePosted by Steve Moran | Mar 30, 2021 | Leadership | 0 |
If we are honest, the good old days were not as good as they could have been, not even as good as they should have been.
Read MorePosted by Steve Moran | Mar 30, 2021 | Foresight TV | 0 |
3 things that you can do right now to make your communities more appealing to prospects right now without breaking the bank.
Read MorePosted by Steve Moran | Mar 26, 2021 | Foresight TV | 0 |
A lot of talk about middle-market senior living, but mostly theoretical. Pilar Carvajal talks about what they are actually doing today.
Read MorePosted by Steve Moran | Mar 25, 2021 | Leadership | 0 |
The best and easiest way to minimize failure is to keep doing the same old things we have always done. There are two problems with this . . .
Read MorePosted by Steve Moran | Mar 24, 2021 | Leadership | 0 |
Reading the earnings transcript made me feel like I was reading a modern version of “The Emperor’s New Clothes”.
Read MorePosted by Steve Moran | Mar 22, 2021 | Leadership | 0 |
Are for-profit nursing home operators (and by extension assisted living operators) the enemy? I think not.
Read MorePosted by Steve Moran | Mar 21, 2021 | Leadership | 0 |
As leaders, we often have to make big decisions and choices where the outcomes are, or feel like they are, scary. What will you do?
Read MorePosted by Steve Moran | Mar 19, 2021 | Foresight TV | 0 |
Bob Kramer, Founder at Nexus Insights and former CEO of NIC interviews Sarah Thomas, CEO of Delight by Design and Fellow at Nexus Insights.
Read MorePosted by Steve Moran | Mar 15, 2021 | Leadership | 0 |
AHCA and LeadingAge announced a sorely needed long overdue reform agenda for nursing homes, they are calling the “Care for our Seniors Act”.
Read MorePosted by Steve Moran | Mar 12, 2021 | Foresight TV | 0 |
Dan Levitt and Steve Moran talk about what the team at Tabor Village are doing to create meaningful, impactful lives for their residents.
Read MorePosted by Steve Moran | Mar 11, 2021 | Leadership | 0 |
I knew my team liked being a part of the organization and mostly liked me as a leader, but . . . you don’t know what you don’t know.
Read MorePosted by Steve Moran | Mar 9, 2021 | Leadership | 0 |
These two realized that the vision of using technology to make the lives of residents, their families, and staff better was one they shared.
Read MorePosted by Steve Moran | Mar 9, 2021 | Life Enrichment | 0 |
infections and death rates are plunging. And yet regulators and even senior living executives are reluctant to move back to normal.
Read MorePosted by Steve Moran | Mar 7, 2021 | Leadership | 0 |
A leadership lesson that is critical: Leaders get blamed not for the problem but for not solving the problem.
Read MorePosted by Steve Moran | Mar 5, 2021 | Foresight TV | 0 |
Hospital At Home has been around since the late 1990s. It has gained tremendous traction in the pandemic.
Read MorePosted by Steve Moran | Mar 4, 2021 | Leadership | 0 |
It is our industry. And we are not carrying the water when it comes to helping people understand what we do, and what the differences are.
Read MorePosted by Steve Moran | Mar 3, 2021 | Leadership | 0 |
There are a few people in the industry saying we need to be radically reinventing senior living. But we are mostly seeing the same old thing.
Read MorePosted by Steve Moran | Mar 1, 2021 | Leadership | 0 |
I can’t believe these comments. How could anyone think this is a bad idea? HOW COULD A CEO think this was a bad idea?
Read MorePosted by Steve Moran | Feb 26, 2021 | Foresight TV | 0 |
. . . in nursing homes. Discover the service model to achieve and maintain 90% occupancy in the middle of a pandemic.
Read MorePosted by Steve Moran | Feb 25, 2021 | Life Enrichment | 0 |
We all need a snow day once in a while. A day where we cancel everything and go play in the snow, whatever your version of that is.
Read MorePosted by Steve Moran | Feb 24, 2021 | Leadership | 0 |
The last year has made us all experience some symptoms of post-traumatic stress. What about post-traumatic growth?
Read MorePosted by Steve Moran | Feb 24, 2021 | Foresight TV | 0 |
James Balda talks about the COVID crisis and how the industry can put pressure on lawmakers to protect residents and those who serve them.
Read MorePosted by Steve Moran | Feb 23, 2021 | Leadership | 0 |
It’s a brand new way for me as a leader to think about my team members. Do you even care about how your team members sleep at night?
Read MorePosted by Steve Moran | Feb 21, 2021 | Life Enrichment | 0 |
A feel-good story about a teenager who felt terrible about senior living residents who were isolated from family and friends.
Read MorePosted by Steve Moran | Feb 19, 2021 | Foresight TV | 0 |
John Zeisel’s will be exploring why his dementia care approach is so important and how to make it happen in senior living communities.
Read MorePosted by Steve Moran | Feb 18, 2021 | Sales & Marketing | 0 |
Does senior living need to follow the lead of a cheeky Chinese restaurant? Maybe we can learn something from this.
Read MorePosted by Steve Moran | Feb 16, 2021 | Leadership | 0 |
Each of us plays a role in the big story; each of our lives makes up a part of the metastory. What role do you want to play?
Read MorePosted by Steve Moran | Feb 14, 2021 | Technology | 0 |
While it is too early to tell for sure, it seems highly probable that the pandemic will accelerate the use of robots in senior living.
Read MorePosted by Steve Moran | Feb 12, 2021 | Foresight TV | 0 |
No one who knows more about boomers and how they want to live out their older best lives than Ken Dychtwald.
Read MorePosted by Steve Moran | Feb 10, 2021 | Leadership | 0 |
Their approach is to give residents the best possible last chapters. The goal is to enable each resident to be the best version of themselves.
Read MorePosted by Steve Moran | Feb 8, 2021 | Leadership | 0 |
Senior living needs to evolve to something better. Or maybe what we really need is something more radical; a complete reinvention.
Read MorePosted by Steve Moran | Feb 5, 2021 | Foresight TV | 0 |
Investors have ignored residential assisted living as something that couldn’t be scaled. But what if it could? Loe Hornbuckle is doing it.
Read MorePosted by Steve Moran | Feb 3, 2021 | Sales & Marketing | 0 |
This seems so blatantly obvious and at the same time, we are so very terrible at doing this one thing. This is crazy-making.
Read MorePosted by Steve Moran | Feb 1, 2021 | Leadership | 0 |
There is a great danger that 2020 was so terrible that we would be satisfied to just get back to 2020 life before the pandemic overtook us.
Read MorePosted by Steve Moran | Jan 29, 2021 | Foresight TV | 0 |
This week Steve’s the one being interviewed. Watch as Pam McDonald talks with Steve about praise, range, ideas, passion, and purpose.
Read MorePosted by Steve Moran | Jan 28, 2021 | Leadership | 0 |
I have, swirling in my head, this huge jumble of frustrated, angry thoughts. This is wrong, and it makes our industry look terrible.
Read MorePosted by Steve Moran | Jan 26, 2021 | Leadership | 0 |
AHCA/NCAL CEO Mark Parkinson weighs in on the future of nursing homes after the impact of the global pandemic.
Read MorePosted by Steve Moran | Jan 25, 2021 | Leadership | 0 |
I got to thinking it might be interesting to ask Senior Living Foresight fans for their predictions for 2021. Take a look . . .
Read MorePosted by Steve Moran | Jan 22, 2021 | Foresight TV | 0 |
Wendy Jane Carrel will be talking about the opportunities and challenges of owning senior living and living in senior living in Mexico.
Read MorePosted by Steve Moran | Jan 20, 2021 | Sales & Marketing | 0 |
In order to make the right decisions for your community, you need the right information. This is so cool it is making my head spin.
Read MorePosted by Steve Moran | Jan 20, 2021 | Leadership | 0 |
It is easy to hate the message and the messenger, but this is the public perception reality. What’s the proof you ask?
Read MorePosted by Steve Moran | Jan 18, 2021 | Leadership | 0 |
Only about 10% of organizations actually translate their values into behaviors. This is a huge huge problem.
Read MorePosted by Steve Moran | Jan 15, 2021 | Foresight TV | 0 |
With record-low occupancy and waves of negative publicity, how will the value proposition for senior living need to change?
Read MorePosted by Steve Moran | Jan 14, 2021 | Development | 0 |
I can see this model blowing a hole in traditional independent living. Senior living needs to be paying attention . . .
Read MorePosted by Steve Moran | Jan 11, 2021 | Development | 0 |
If any senior living organization or REIT adopted this strategy in the coming months, they would become the dominant player in the coming years.
Read MorePosted by Steve Moran | Jan 8, 2021 | Foresight TV | 0 |
The vaccine is here for at least some communities and some residents. But there are challenges. Do IL residents get it? What about staff?
Read MorePosted by Steve Moran | Jan 7, 2021 | Sales & Marketing | 0 |
NIC reported the lowest ever occupancy rates for senior living. I did a quick interview with Brian, the President & CEO of NIC.
Read MorePosted by Steve Moran | Jan 6, 2021 | Leadership, Life Enrichment | 0 |
The leadership lesson here is to be very careful about what you are chasing; to make sure what you are chasing will actually make you happy.
Read MorePosted by Steve Moran | Jan 3, 2021 | Leadership | 0 |
Steve shares 10 predictions for the senior living industry in 2021. Because of and in spite of the 2020 pandemic.
Read MorePosted by Steve Moran | Jan 1, 2021 | Foresight TV | 0 |
In a special New Year’s Day episode, Steve welcomes Fara Gold McLaughlin as she opens up about her recent dementia diagnosis.
Read MorePosted by Steve Moran | Dec 30, 2020 | Leadership | 0 |
It has been a weird year, to say the least. We believe, in the end, more good has come from 2020 than meets the eye.
Read MorePosted by Steve Moran | Dec 28, 2020 | Life Enrichment | 0 |
It has been a tough year for pretty much everyone. It is, however, possible to thrive in the middle of a pandemic, and here is how.
Read MorePosted by Steve Moran | Dec 27, 2020 | Sales & Marketing | 0 |
It’s tough to sell right now. These 9 ideas will give you the very best shot at having a great January & February and a fantastic 2021.
Read MorePosted by Steve Moran | Dec 23, 2020 | Leadership | 0 |
We are on the cusp of a new beginning. This is our opportunity to reinvent senior living and help our residents live amazing last chapters.
Read MorePosted by Steve Moran | Dec 21, 2020 | Leadership | 0 |
Imagine two old guys bashing each other with canes or ramming wheelchairs to get the last apartment in your senior living community.
Read MorePosted by Steve Moran | Dec 20, 2020 | Leadership | 0 |
When The Tam leadership heard they were going to be first, there were tears of relief. Watch the interview.
Read MorePosted by Steve Moran | Dec 18, 2020 | Foresight TV | 0 |
Chip Conley of Modern Elder Academy and David Stewart of Ageist discuss what a well-led, meaningful life looks like for boomers.
Read MorePosted by Steve Moran | Dec 17, 2020 | Life Enrichment | 0 |
Oh, how I wish I had thought of this! This is a missed opportunity to highlight the amazing commitment our frontline workers have.
Read MorePosted by Steve Moran | Dec 15, 2020 | Leadership | 0 |
It’s not unreasonable for families to want to “know what is going on”. What if It were possible to fix this problem?
Read MorePosted by Steve Moran | Dec 15, 2020 | Leadership | 0 |
What would it be like in your community if every one of your team members said and believed they were your brand?
Read MorePosted by Steve Moran | Dec 14, 2020 | Leadership | 0 |
Twice in my life, the death of someone I didn’t know has profoundly rocked me because that person had a profound impact on my life.
Read MorePosted by Steve Moran | Dec 13, 2020 | Sales & Marketing | 0 |
This is a critical and never-ending part of your marketing strategy. And many senior living organizations have gotten lazy about it.
Read MorePosted by Steve Moran | Dec 11, 2020 | Foresight TV | 0 |
From Aug. through Sept., 2021, a fleet of 6 WWII Stearman biplanes will provide rides to veterans as a way of saying thank you.
Read MorePosted by Steve Moran | Dec 9, 2020 | Development | 0 |
I am finding myself wondering if nursing homes need to go the way of shopping malls, Blackberrys, fax machines, and electric typewriters.
Read MorePosted by Steve Moran | Dec 8, 2020 | Leadership | 0 |
This doesn’t happen in normal times. And it is unheard of in the middle of a pandemic. But, this is not even the best story of all.
Read MorePosted by Steve Moran | Dec 7, 2020 | Leadership | 0 |
Adopting one, two, or six of these hacks will turn you into a better leader, make your team trust you more, and lead to higher margins.
Read MorePosted by Steve Moran | Dec 3, 2020 | Leadership | 0 |
Hospitality has many parallels with what we do. Here is what Danny Meyer had to say, with application to the senior living industry by me.
Read MorePosted by Steve Moran | Dec 1, 2020 | Leadership | 0 |
A better story, a new story, a different story that goes so far beyond safety to create a crazy compelling reason to move into senior living.
Read MorePosted by Steve Moran | Nov 30, 2020 | Life Enrichment | 0 |
I hate it when people describe living in senior living as being just like living on a cruise ship. But there are some lessons we can learn.
Read MorePosted by Steve Moran | Nov 30, 2020 | Foresight TV | 0 |
Paul Smith is a powerful teacher of the art of storytelling for a purpose. Something senior living needs to get better at.
Read MorePosted by Steve Moran | Nov 27, 2020 | Foresight TV | 0 |
We thought we would change it up and bring you some tunes from my friend Dean Solden and maybe some Senior Living Foresight Team members.
Read MorePosted by Steve Moran | Nov 24, 2020 | Leadership | 0 |
This is a time we need to be pulling together. We need to be battling the common enemies of COVID-19 and bad press, not eating our young.
Read MorePosted by Steve Moran | Nov 23, 2020 | Technology | 0 |
Even though communities overall have done an amazing job of responding to the pandemic, they haven’t found a system for tracking the virus.
Read MorePosted by Steve Moran | Nov 22, 2020 | Life Enrichment | 0 |
There is a lot of talk coming from executives who are actually in a position to create something new. So why aren’t we seeing anything new?
Read MorePosted by Steve Moran | Nov 20, 2020 | Foresight TV | 0 |
Recently Senior Housing News published an article by a “confidential operator” that took REITs to task for making things worse. In this session, we are going to talk to the leaders of LTC REIT about how they serve residents, team members, and operators.
Read MorePosted by Steve Moran | Nov 18, 2020 | Employee Engagement | 0 |
By Steve Moran Once or twice a year I write an article where I assume I am going to end up pretty...
Read MorePosted by Steve Moran | Nov 17, 2020 | Life Enrichment | 0 |
Could a member of Biden’s coronavirus taskforce be a threat to seniors over 75? Hopefully not, but its something to keep an eye on.
Read MorePosted by Steve Moran | Nov 16, 2020 | Leadership | 0 |
The “ 24/7 News Cycle” is poisoning senior living leaders. We are being sucked into a vortex of negativity that is crushing how we do business.
Read MorePosted by Steve Moran | Nov 13, 2020 | Foresight TV | 0 |
The VP Sales and Marketing at MBK, explains how her team was able to generate revenue while also prioritizing health and safety during COVID.
Read MorePosted by Steve Moran | Nov 12, 2020 | Leadership | 0 |
If a week ago, you had told me I’d be writing an article defending REITs or driving traffic to a competitor’s site I would have said you were nuts.
Read MorePosted by Steve Moran | Nov 11, 2020 | Leadership | 0 |
Respond immediately, with empathy. Try to take the discussion off-line. This is all good but it actually misses the big point!
Read MorePosted by Steve Moran | Nov 10, 2020 | Leadership | 0 |
There is no doubt that a vaccine will have a huge, positive impact on senior living. However, the challenges we already had will reemerge.
Read MorePosted by Steve Moran | Nov 8, 2020 | Leadership | 0 |
A once thought impossible, unattainable record was broken. As I look at senior living I find myself “believing” we have a belief problem.
Read MorePosted by Steve Moran | Nov 6, 2020 | Foresight TV | 0 |
The widow of music icon Glen Campbell shares her experience and difficulties navigating the cognitive and physical decline of his Alzheimer’s.
Read MorePosted by Steve Moran | Nov 5, 2020 | Leadership | 0 |
Do you know about the Dunning-Kruger effect? I am fearful that it too often impacts leaders in all walks of life, including senior living.
Read MorePosted by Steve Moran | Nov 3, 2020 | Leadership | 0 |
Ageism in hiring is a hot topic. But sometimes an older candidate is just an old bad apple as opposed to a victim of ageism.
Read MorePosted by Steve Moran | Oct 30, 2020 | Foresight TV | 0 |
Bob Kramer interviews the CEO of Sitka, Kelsey Mellard, about the pressing need of telehealth operations inside senior living communities.
Read MorePosted by Steve Moran | Oct 29, 2020 | Sales & Marketing | 0 |
The most recent occupancy levels for the Primary Markets are the lowest NIC has ever recorded since they started tracking in 2006. Scary but hopeful.
Read MorePosted by Steve Moran | Oct 27, 2020 | Leadership | 0 |
While cold food was a problem it was not THE REAL PROBLEM. In many cases, solutions to big problems don’t cost anything at all.
Read MorePosted by Steve Moran | Oct 25, 2020 | Leadership | 0 |
How can I best achieve my profit margins? How can I make a higher margin on services? Big, important questions . . . no doubt.
Read MorePosted by Steve Moran | Oct 23, 2020 | Foresight TV | 0 |
Death is natural, but we can still feel suffocated by grief. Karen Nicola shares how we can help others grieve in a healthy, meaningful way.
Read MorePosted by Steve Moran | Oct 22, 2020 | Leadership | 0 |
How do you handle the throngs of vendors that want your time? Are operators being too nice? Sometimes no is kinder than maybe.
Read MorePosted by Steve Moran | Oct 19, 2020 | Leadership | 0 |
We have always been mildly embarrassed by this part of senior living. Now there is a desire to act as if our embarrassing cousin is not part of the family.
Read MorePosted by Steve Moran | Oct 16, 2020 | Foresight TV | 0 |
James Lee of Aventine Senior Living shares how leadership and passion helped him tackle some of the toughest problems in the industry.
Read MorePosted by Steve Moran | Oct 13, 2020 | Development | 0 |
It would seem logical that “The Best Places to Retire” and the best place for senior living should have some correlation, maybe even the same thing?
Read MorePosted by Steve Moran | Oct 11, 2020 | Life Enrichment | 0 |
We used to sell a lifestyle/living experience that allowed older people to have amazing last chapters of their lives. Maybe we have thrown in the towel.
Read MorePosted by Steve Moran | Oct 9, 2020 | Foresight TV | 0 |
Jack York and Michael Owens speak on the positive outcomes of COVID-19 and how communities are using technology to overcome hardships.
Read MorePosted by Steve Moran | Oct 7, 2020 | Leadership | 0 |
NIC knocks it out of the park with their opening keynote with Mark Parkinson, the CEO of AHCA, and Andy Slavitt, the former acting administrator of CMS.
Read MorePosted by Steve Moran | Oct 5, 2020 | Sales & Marketing | 0 |
We are all scared to death of what the COVID-19 pandemic is doing to the reputation of senior living. We have it completely wrong.
Read MorePosted by Steve Moran | Oct 2, 2020 | Foresight TV | 0 |
Myron discusses how his business has shifted due to the pandemic. Denise Boudreau-Scott talks about helping staff overcome pandemic fatigue.
Read MorePosted by Steve Moran | Sep 30, 2020 | Sales & Marketing | 0 |
There are, nearly a dozen different initiatives being implemented or planned to improve the image of senior living. I’ not sure it’s moving the needle.
Read MorePosted by Steve Moran | Sep 27, 2020 | Leadership | 0 |
A LeadingAge document that came across my desk today ends with an urgent plea for action on 5 fronts . . . So what’s next? How do we thrive?
Read MorePosted by Steve Moran | Sep 25, 2020 | Foresight TV | 0 |
Rachel Nader from Matchwell talks about the ever-present issue of staffing and the difficulties of retaining good employees.
Read MorePosted by Steve Moran | Sep 22, 2020 | Leadership, Life Enrichment | 0 |
Things are so emotionally charged, particularly in the heightened political environment we live in. There is zero upside to negative posts.
Read MorePosted by Steve Moran | Sep 16, 2020 | Leadership | 0 |
I am fearful that this will be dismissed as criticism and a lack of appreciation for all that these organizations have done. Trust me, I am watching.
Read MorePosted by Steve Moran | Sep 13, 2020 | Technology | 0 |
It is frustrating that today, you cannot find a single senior living community that is fully tech-enabled. If it existed here is what it would look like . . .
Read MorePosted by Steve Moran | Sep 10, 2020 | Life Enrichment | 0 |
They sensationalize some things because publishers know sensational headlines and sensational content sells. But there is way too much sensationalizing.
Read MorePosted by Steve Moran | Sep 7, 2020 | Life Enrichment | 0 |
I, like you, have by now seen hundreds of photos of residents doing cute or heartstring-pulling things . . . Is that the story we want to tell?
Read MorePosted by Steve Moran | Sep 3, 2020 | Leadership | 0 |
What’s it going to look like? Why will people love it? Here is why you will love being a part of the 2020 Senior Living Executive Virtual conference.
Read MorePosted by Steve Moran | Sep 2, 2020 | Life Enrichment | 0 |
It has been mildly puzzling and mildly frustrating to watch corporate life enrichment team members get pink slips in an effort to cut costs.
Read MorePosted by Steve Moran | Sep 1, 2020 | Leadership | 0 |
At times it feels like it will never end, that it will never get better. I promise you that we will get through this. We will come out stronger and better.
Read MorePosted by Steve Moran | Aug 31, 2020 | Development | 0 |
One company has opened not one but two communities in the middle of the COVID-19 insanity. Learn how they made this happen and the lessons they learned.
Read MorePosted by Steve Moran | Aug 26, 2020 | Development | 0 |
It pays to do your own work, with your own reality, with your own numbers, with how you serve your customer and operate your business.
Read MorePosted by Steve Moran | Aug 26, 2020 | Development | 0 |
A new middle-market assisted living model that is planning on breaking groundon as many as 10 communities over the next twelve months. Take that pandemic!
Read MorePosted by Steve Moran | Aug 24, 2020 | Leadership | 0 |
It used to be pretty simple, someone owned a senior living company and controlled everything, taking little if any input from investors.No more . . .
Read MorePosted by Steve Moran | Aug 17, 2020 | Leadership | 0 |
It is not just a single incident or a handful of incidents. It is a significant and real problem that continues to plague the country.
Read MorePosted by Steve Moran | Aug 16, 2020 | Leadership | 0 |
This year . . .The world . . .The world of senior living is completely different. It is entirely possible that you need it more than ever this year.
Read MorePosted by Steve Moran | Aug 12, 2020 | Leadership | 0 |
We tend to think good leaders must be mavericks. Somehow we are a lot better at remembering the successful mavericks than the crash and burn ones.
Read MorePosted by Steve Moran | Aug 10, 2020 | Leadership | 0 |
Faith Ott was the first business owner to believe in the mission of Senior Living Foresight and has become a close friend, mentor, and cheerleader.
Read MorePosted by Steve Moran | Aug 9, 2020 | Leadership | 0 |
Discouraged, I mentally readjusted my internal image of this leader and my expectations of the organization. Then something huge happened.
Read MorePosted by Steve Moran | Aug 5, 2020 | Leadership | 0 |
Alzheimer’s deaths are up year over year. While it is impossible to specifically attribute that increase to COVID-19, it is not an unreasonable inference.
Read MorePosted by Steve Moran | Aug 4, 2020 | Life Enrichment | 0 |
For all the pain caused by COVID-19, many people have stories about how this has forced them to make adjustments that have made their lives better.
Read MorePosted by Steve Moran | Jul 26, 2020 | Development | 0 |
This is robot technology that is affordable and practical. In the face of COVID-19, the value has increased exponentially.
Read MorePosted by Steve Moran | Jul 26, 2020 | Life Enrichment | 0 |
Emotions taking me back to my mother’s last few months on earth and the best advice I ever got, about how to deal with the profound sadness.
Read MorePosted by Steve Moran | Jul 20, 2020 | Leadership | 0 |
This may be one of the most perplexing questions of the whole pandemic. What we need is an atypical standard.
Read MorePosted by Steve Moran | Jul 15, 2020 | Leadership | 0 |
What’s baffling is the belief that for-profit companies can make more money by treating residents badly than they can by treating them well.
Read MorePosted by Steve Moran | Jul 14, 2020 | Life Enrichment | 0 |
It feels like the ones making these layoff decisions are completely missing the single biggest value proposition senior living offers.
Read MorePosted by Steve Moran | Jul 12, 2020 | Leadership | 0 |
NIC released their Q2 2020 occupancy numbers. While the numbers are ugly they are not surprising. The only question really was how bad would they be?
Read MorePosted by Steve Moran | Jul 9, 2020 | Life Enrichment, Sales & Marketing | 0 |
We generally do a better job of curing loneliness for women than men. Maybe we have an opportunity to attract more men and to program better for men.
Read MorePosted by Steve Moran | Jul 8, 2020 | Development | 0 |
How technology can make the process more efficient. Saving team members time and making sure everyone has the right information.
Read MorePosted by Steve Moran | Jul 7, 2020 | Life Enrichment | 0 |
Exploring the plague of loneliness under COVID-19 imposed restrictions. Are we manufacturing a second crisis in senior living?
Read MorePosted by Steve Moran | Jul 5, 2020 | Sales & Marketing | 0 |
Today there is a correct perception that what the aggregators do is pick off a percentage of inevitable senior living consumers. What if . . .
Read MorePosted by Steve Moran | Jun 30, 2020 | Leadership | 0 |
A senior living icon and sales and marketing master. She has successfully managed the launch of a number of vendor companies in the senior living space.
Read MorePosted by Steve Moran | Jun 29, 2020 | Life Enrichment | 0 |
Every time they go head to head with their competitors they win the RFP, showcasing the quality and sophistication of the suite.
Read MorePosted by Steve Moran | Jun 28, 2020 | Leadership, Life Enrichment | 0 |
What if every time we encountered and difficult frustrating situation we asked this one question: “What would kindness do?”
Read MorePosted by Steve Moran | Jun 25, 2020 | Leadership | 0 |
The hard truth is that there are some operators out there who are not very good. They really do care more about profits than people.
Read MorePosted by Steve Moran | Jun 23, 2020 | Leadership | 0 |
This Should be HUGE Nursing Home News, This should be HUGE Senior Housing news. And yet . . .Hardly a peep from anyone. It has been crickets.
Read More