HELPFUL RESOURCES
EDITOR’S PICKS
The Cost of Inaction: Delaying Finance Outsourcing
If your finance team is feeling the strain — or if you’re simply curious about how outsourcing could help — you don’t have to figure it out alone.
Who Should Be Innovating In Your Organization?
The most successful innovation leaders don’t say “follow me” — they say “I believe in your vision. How can I help make it happen?”
Richard Branson’s One-Sentence Business Revolution
In Branson’s world this means leaders need to genuinely care about people and they need to hire people who genuinely care about people.
TECHNOLOGY
A Chief Elder Officer’s Plan To Fix Home Care’s Broken Math
Neal shares a big, spicy idea for senior living: don’t just sell tech into communities — build a community that is tech-native from the start.
Are Staffing Ratios Intelligent?
Mandated staffing ratios ignore the potential of emerging technologies. Let’s instead improve the quality, convenience, and effectiveness of all we do.
Urgency, Emotion, and One Bad Click: A Practical Cyber Safety Talk
When asked what senior living is missing, Macaulee doesn’t say “more software” or “more controls.” She says confidence.
DEVELOPMENT
Senior Housing “Is a Consumer Business”
In the long run, the prize will go to those who are able to follow people to give them what they want as they age.
Myopia and Happy Talk
Among the panelists and the LeadingAge facilitator, there was jollity, camaraderie, and commiseration.
The Life You’re Leading Today Is Exactly Where You’re Meant to Be
Imperfection is what defines the human condition and what creates the opportunity to be better, to be happier, to grow, to change the world.
EMPLOYEE ENGAGEMENT
Workforce Challenge
What would it take to turn the industry from convention and follow-the-leader innovation toward the embrace of the American spirit of creative innovation?
Leadership Lessons From a Hot Dog Stand
If you run any kind of business where frontline workers are the engine — healthcare, hospitality, senior living — this should stop you cold.
I Bet You Didn’t Know …
You spend so much time at work. The same is true with your team members. How much do you really know about them — who they are, what they do?
LEADERSHIP
My Father Never Said I Was Right. Here’s Why That Was a Gift.
I grew up in a conservative religious family with a father who was critical of everything. For a long time, I thought he gave me nothing but wounds.
They Can’t Follow a Vision They Can’t See
After six years of staff meetings, trainings, and framed mission statements, the best she could come up with was more of a guess than a conviction.
Are You Defining Excellence Completely Wrong?
Conventional wisdom says high returns and margins equal excellence. But when you focus on margins, your thinking is always short-term.
LIFE ENRICHMENT
Why That “Funny” LinkedIn Post About Family Members Is Actually a Crisis
Every business in the world has people who complain. And the ones who can make you truly better are not the ones bringing cookies.
50 Ways to Stay Out of Senior Living – An Ode to Paul Simon
I found myself wondering if I could come up with a list of 50 ways to stay out of senior living (with a little help from AI of course).
Why We Matter
We’re born, we thrive, we love, we live, and then we fade. Individually, we are small, but together we are more.
SALES & MARKETING
A Welcome Spam Message
The visual is appealing, and the glimpse of fresh vegetables immediately catches one’s eye. Quick impressions are paramount when you are sending spam.
Cultural Change from Them to Us
Can we return to that earlier culture in which the customer was central, and the enterprise served that customer?
Affiliating With the Village Movement
Imagine benefiting from a rapidly growing movement to improve your occupancy and your reputation for resident empowerment.
FORESIGHT RADIO
S8 Episode 2 – Dementia Training, CDP Certification, and Better Senior Living
Rebecca Barker, VP of Business Development at NCCDP talks about her journey from HR software sales into the heart of dementia care education.
FORESIGHT TV
Resident-Driven Engagement: Lessons from Pegasus Senior Living
Steve Moran and Benjamin Chapman discuss what it takes to create truly meaningful life enrichment programs in senior living.