HELPFUL RESOURCES
EDITOR’S PICKS
The Cost of Inaction: Delaying Finance Outsourcing
If your finance team is feeling the strain — or if you’re simply curious about how outsourcing could help — you don’t have to figure it out alone.
Who Should Be Innovating In Your Organization?
The most successful innovation leaders don’t say “follow me” — they say “I believe in your vision. How can I help make it happen?”
Richard Branson’s One-Sentence Business Revolution
In Branson’s world this means leaders need to genuinely care about people and they need to hire people who genuinely care about people.
TECHNOLOGY
The Future of AgeTech Is Not a Button. It’s a Village.
The biggest insight from the conversation may be this: aging technology will only succeed if it respects the people it is designed to serve.
The Future is Imaginary: The Present is Reality
Having a government program like Medicaid give all qualifying seniors a humanoid robot would dramatically decrease the cost of assisted living.
The Future Shows Up Whether We’re Ready Or Not
As the calendar flips from 2025 to 2026, what changes in caregiving and senior living — and what changes because reality doesn’t care about our timelines?
DEVELOPMENT
The Village Movement Is Growing
There is an opportunity for care providers to collaborate with local villages, or even to sponsor and support them.
Senior Housing “Is a Consumer Business”
In the long run, the prize will go to those who are able to follow people to give them what they want as they age.
Myopia and Happy Talk
Among the panelists and the LeadingAge facilitator, there was jollity, camaraderie, and commiseration.
EMPLOYEE ENGAGEMENT
It Seems Obvious, but Which Would You Choose?
Imagine this scenario … You have been interviewing like crazy, frustrating, but out of the blue, you end up with two amazing offers on the table …
Stillness As Strategy: Slowing Down Can Improve Care
Stillness practices, including Tai Chi, come from a being mode. And the being mode is where teams recover.
The Leadership Trap You Are Missing
Here is the truth: you like some of the people you lead better than others. And conversely, you dislike some of your team members.
LEADERSHIP
Code Blue, What to Do?
One of the most controversial issues for senior living staff is whether CPR-trained staff and off-the-wall defibrillators should be used.
Crush The Trust Game Like This
Trust is not a soft metric. It is the foundation everything else is built on. And right now, most organizations are making the problem worse.
Your Culture Needs More Work Than You Think
The problem is that they are only seeing the part of the culture that is right in front of them. They are not seeing the entire picture.
LIFE ENRICHMENT
My Network Has an Expiration Date … and So Does Yours …
There will come a day when I will attend my last conference, do my last keynote, participate in my last Zoom call, write my last LinkedIn post.
I Am So Damn Tired of Lying
No one ever told me that providing him the highest quality of life would require me to become a world-class liar.
Opening Doors of Hope
The opportunity is to create places where people can say, “I could move there. I could grow there. I could still be me there.”
SALES & MARKETING
A Welcome Spam Message
The visual is appealing, and the glimpse of fresh vegetables immediately catches one’s eye. Quick impressions are paramount when you are sending spam.
Cultural Change from Them to Us
Can we return to that earlier culture in which the customer was central, and the enterprise served that customer?
Affiliating With the Village Movement
Imagine benefiting from a rapidly growing movement to improve your occupancy and your reputation for resident empowerment.
FORESIGHT RADIO
S8 Episode 7 – The Leadership Crisis in Senior Living: Burnout, Hiring, Culture & Retention with Chris Heinz
Steve speaks with Chris Heinz for a candid conversation about leadership, recruiting, burnout, culture, and the future of senior living operations.
FORESIGHT TV
How “Place” Dictates Your Purpose in the Second Half of Life
Steve Moran is joined by the CEO of Here, Ryan Frederick, to explore why “where” you live is the ultimate architect of “how” you live.