HELPFUL RESOURCES
EDITOR’S PICKS
The Cost of Inaction: Delaying Finance Outsourcing
If your finance team is feeling the strain — or if you’re simply curious about how outsourcing could help — you don’t have to figure it out alone.
Who Should Be Innovating In Your Organization?
The most successful innovation leaders don’t say “follow me” — they say “I believe in your vision. How can I help make it happen?”
Richard Branson’s One-Sentence Business Revolution
In Branson’s world this means leaders need to genuinely care about people and they need to hire people who genuinely care about people.
TECHNOLOGY
What If Every Resident Had a Book Inside Them?
The lesson for senior living is simple: The stories are already there. Technology like Remento simply helps preserve the meaning before it disappears.
Why Boomers Will Force Senior Living to Rethink Everything
Senior living is entering a new era. And the winners will be those who use technology to give adults more agency, safety, and control over how they live.
AI and the Law
Politicians love calls for legislation in the midst of controversy, and immediately there were hearings. That’s where we are. There’s no settled law for AI.
DEVELOPMENT
The Future of Senior Living: More Demand, More Pressure, More Opportunity
Senior living is at a crossroads. That sounds scary. But it may also be exactly where the industry needs to be.
Beyond Boring: Making Residential Living Attractive
The insight is that most of the same things that make shipboard life attractive are no different from what can make senior living attractive.
CCRC Alternatives Are on the March
The attraction of villages is that they are not outright alternatives to assisted living models. Instead, villages can complement and support a CCRC.
EMPLOYEE ENGAGEMENT
Revolutionizing Your Resident and Team Experiences at Zero Cost
The right question is, “What would your team do with their time if the friction got out of the way?”
It Seems Obvious, but Which Would You Choose?
Imagine this scenario … You have been interviewing like crazy, frustrating, but out of the blue, you end up with two amazing offers on the table …
Stillness As Strategy: Slowing Down Can Improve Care
Stillness practices, including Tai Chi, come from a being mode. And the being mode is where teams recover.
LEADERSHIP
The Frontier Airline School of Executive Leadership
Maybe the real value of watching Frontier is not the satisfaction of being angry at an airline. It’s the discomfort of asking ourselves a harder question.
I Blew It Bad …
A few months ago, we published an article that blew up in the wrong kind of way. I was upset by it, my team was upset by it, no one was happy.
Your Life Is the By-Product of Your Lifestyle
We have dozens, maybe hundreds, of things we do each day with little or no thought. None of it feels like a decision. That’s the point.
LIFE ENRICHMENT
Changing the Narrative
Life is a grand adventure. Enjoy every moment of it. And Shakespeare/Hamlet got it wrong. It turns out that we’re all frail in the end.
Your Life Is the By-Product of Your Lifestyle
We have dozens, maybe hundreds, of things we do each day with little or no thought. None of it feels like a decision. That’s the point.
Your Friend Circle Is Shrinking. And Nobody Is Talking About It.
This is what senior living marketing almost never says out loud: Your friend circle is shrinking. And making new close friends at this stage is really hard.
SALES & MARKETING
The 9-Year-Old Sales Closer: Senior Living’s Secret Weapon
When you build amenities that grandkids love, you turn the resident into the destination grandparent. The one the grandkids beg to visit.
The Shocking Carriage Driver Story
The Transport Workers Union did not go quiet. They named the specific failure, they named the consequence, and they said this is not who we are.
CCRC Alternatives Are on the March
The attraction of villages is that they are not outright alternatives to assisted living models. Instead, villages can complement and support a CCRC.
FORESIGHT RADIO
S8E13-Why Senior Living Needs a “Culture of Yes” with Honor Barrett of Birchgrove
“I hope we’re a destination people want to come to and don’t feel like they have to.”
FORESIGHT TV
How Open Campuses Redefine Resident Belonging
Steve Moran is joined by David Williams, Chief Executive of St. Monica Trust, to look at his visionary model for open campuses.