HELPFUL RESOURCES
EDITOR’S PICKS
The Cost of Inaction: Delaying Finance Outsourcing
If your finance team is feeling the strain — or if you’re simply curious about how outsourcing could help — you don’t have to figure it out alone.
Who Should Be Innovating In Your Organization?
The most successful innovation leaders don’t say “follow me” — they say “I believe in your vision. How can I help make it happen?”
Richard Branson’s One-Sentence Business Revolution
In Branson’s world this means leaders need to genuinely care about people and they need to hire people who genuinely care about people.
TECHNOLOGY
AI and Money
There’s been tons of speculation that AI agents have the potential to extinguish human existence as we know it. It’s time to talk about it.
Let the Bubble Rise or Burst!
Does AI have enormous potential, especially for senior living? Are we in an AI market bubble with the players now rushing their IPOs?
What If Every Resident Had a Book Inside Them?
The lesson for senior living is simple: The stories are already there. Technology like Remento simply helps preserve the meaning before it disappears.
DEVELOPMENT
Wellness Washing Will Not Win the Next Generation of Residents
Senior living has a chance to be much bigger than a place people go when they need help. It can become a platform for health, autonomy, and belonging.
Can Senior Living Be Medically Responsive?
The medical needs of older adults were central to aging then as now. Then as now, though, few CCRCs included medical services.
The Future of Senior Living: More Demand, More Pressure, More Opportunity
Senior living is at a crossroads. That sounds scary. But it may also be exactly where the industry needs to be.
EMPLOYEE ENGAGEMENT
An Employee’s Lament
How would your HR department, or People Department, handle an unhappy employee? Is that an HR problem or a cultural problem?
Don’t Let This Happen to You
In smaller organizations on occasion, moving on to grow is the only way to advance the team member’s career. But mostly this is not true.
Revolutionizing Your Resident and Team Experiences at Zero Cost
The right question is, “What would your team do with their time if the friction got out of the way?”
LEADERSHIP
Who Is Sitting at Your Table?
If you find yourself feeling down, or alone, or unsupported, try this. It takes about ten minutes. It costs nothing. And it might change how your day feels.
My Dream for Senior Living Leaders
The concept could translate into something marvelous and wonderful that completely changes how we think about serving older people.
Nobody’s Ever Tried This, But It Could Rock Senior Living
“The leaders weren’t commanding from above; they were building trust that allowed the group to self-organize toward its horizon.”
LIFE ENRICHMENT
Does This Overwhelm You Like It Does Me?
We live in a society where aging is maddeningly complex and expensive. As an industry, we should be asking: how can we make it better?
Beyond the Deals: What to Watch at NIC Fall 2026
“Healthy aging” has become one of senior living’s favorite phrases. Steve asks Lisa on a question: Do we actually know this is what consumers want?
90th Birthday Tribute
One of the important events in life is the opportunity to express appreciation for people who have influenced your career. Today is just such a day.
SALES & MARKETING
Stop Treating Your LinkedIn Company Page Like a Digital Brochure
Company pages may not win the LinkedIn popularity contest. But they still matter. And if yours is boring, outdated, or mostly ads, fix it.
Your Community Is Not Boring. So Why Is Your Marketing?
There is a marketing disease in senior living. It is called sameness. Same stock photos. Same blog posts. Same guides. Same headlines. Same offers.
The Most Underserved Person in Senior Living …
When your senior living community then becomes the hub for three generations, you have built something almost impossible to compete with.
FORESIGHT RADIO
S8 Episode 16 – The Future of Senior Living: Healthy Aging, AI, Development and NIC Fall 2026
Steve sits down with Lisa McCracken, Head of Research and Analytics at NIC, to explore the trends, research, & investment forces changing the industry.
FORESIGHT TV
A Conversation with Benjamin Surmi
Steve Moran and Benjamin Surmi discuss all things caregiver training in a brand-new episode of #ForesightTV.