Category: Sales & Marketing
Sales & Marketing
PopularReferral Agencies – Rip-Off or Valuable Service?
A few weeks ago I was chatting with the CEO of a regional assisted living company. In the course...
Thinking Outside the Box: Architecture for People
Eventually, humanizing trends are likely to spill over into senior housing.
Read MoreYou Gotta Be Kidding Me
If the media can find a way to attack senior living they will. “Seattle-area assisted living comes with a crushing price tag.” It is true but misleading …
Read MoreFor-Profit Senior Living Greed
This may be the single most damaging, unfair, and ridiculous messaging coming out of the press, politicians, and pundits.
Read MoreSenior Living Is a World of Colliding Ideas
I offer this list as a way to think about how we can better tell our story so that we win in the war of colliding ideas.
Read MoreIndecision Is the Challenge
Let’s change the conventional approach to fill the industry’s vacancies and to make senior housing all that it should be.
Read MoreThe Great Safe Deposit Box Caper
This is where senior living provides so much value. It helps older people and families tackle the inevitable challenges of aging.
Read MoreWhat Does Your Prospect Want to Hear?
Even if they have decided that they are going to move a loved one (or themselves) into a senior living community — there are questions, so many questions.
Read MoreA Horrific Story You Can Use
The story is painful — no, worse than that, it is horrifying. It is not about senior living but makes a powerful case for senior living.
Read MoreGeoffrey the Giraffe Is Back
They just released an entirely AI-generated (and somewhat controversial) video. This is the 30-second version:
Read MoreJob Theory Will Make You Better
The theory’s biggest single value is that it can help us better understand human behavior, even in senior living.
Read MoreIf I Were the Boss of A Place for Mom
Could they change the way they do business that would allow them to maintain or improve profitability and at the same time become the hero of the industry? I think so.
Read MoreThe Best Ideas Are Stolen Ideas
Imagine senior living offering something like this and it was so successful that even more people begged to participate.
Read More4 Success-Boosting Questions to Ask YOURSELF Before Your Next Sales Call
Here are four questions for sales professionals to ask themselves before they dive into the busyness of a selling day.
Read MoreStorytelling Inspo — But It’s Not What You Think
“Do more storytelling!” It’s the mantra in marketing right now. I agree with it … and I also struggle with it.
Read MoreIt’s Madness — My Head Is Going to Explode
Phenomenal success is within your reach if you are willing to harness the power of speed-to-lead and go the extra mile.
Read MoreWildly Successful Sales Counselor
I took a few minutes to sit down with our very own sales director to learn from her what is making her wildly successful.
Read MoreDistorted News
Senior living is in the journalistic sights as reporters seek dramatic targets for their reportorial word-weapons.
Read MoreIt’s a Movement. But Could It Be Our “Moment”?
Social Impact Partners is a global nonprofit group focusing on something that sits at the center of what senior care is (or should be) all about: brain health.
Read MoreThe Story We Need to Tell Over and Over Again
We spend a lot of time telling, or attempting to tell, the world this belief is wrong — that in fact senior living is great for older people.
Read MoreLessons From the Brilliant “Crazy Plane Lady”
Do you remember Tiffany Gomas, better known as “The Crazy Plane Lady”? Ten months or so ago, she went viral in the worst kind of way.
Read MoreStop the Blah, Blah, Blah
Apply these five strategies to the next panel you are on, and you will be a part of transforming this marvelous industry.
Read MoreThe Answer Is Clear
It has become clear that we are health care with a strong hospitality component. Embracing this truth makes the case for senior living much more compelling.
Read MoreHow TikTok Will Save Senior Living
This is the way to make senior living look great in the public eye. It is more powerful and more dominant than any other media outlet.
Read MoreThe Buying Experience — Cars and Senior Living
I needed a car. It took me a week to figure out what I wanted, and shopping for one is remarkably and frustratingly like shopping for senior living.
Read MoreRethinking Senior Living Sales: The Imperative for a New Paradigm
It is time for a paradigm shift — one that champions depth and genuine human connection.
Read More