As with anybody else, it’s not that residents wouldn’t enjoy something different, it’s just that communities have to figure out how to make it enticing.

Memory care is what some of our loved ones call home, and home is what it needs to feel like. It’s time we put ourselves in our residents’ shoes for once.

There was talk — and angst — about getting buy-in from staff and residents when introducing new ideas. But here are a few experiments that went over well!

Planned activities are important, but activities also need to be at the personal level, because residents are at the forefront of senior living.

If you aren’t recruiting dining pros with this messaging, what are you waiting for?

Do you intrinsically know that adverse incidents in our industry are on the rise? Logically, how could they not be?

Imagine that senior living became a “longevity spa,” where people came not to decline in comfort but to actually reverse the aging process.   

Boring, bland food and tray service are what most people think when you say “senior living dining.” Communities are working to change that stigma.

Imagine assuming that your residents want things to be better. It would make your communities more successful and your life less stressful.

I am a boomer — “that person” you as a senior living operator are trying to figure out Ask me now what I will want, and I will tell you that …

Face it, residents have embraced technology and want to go green by using less paper. But how, as an industry, do we adapt to residents’ preferences?

There are times you simply need to move on, cut your losses, and remember that life, senior living, and poker are each simply one long game that you want to win.

I am still angry. … Not angry. What’s the word for, “This was wrong, and they’ll never admit it?”

Senior living has so much untapped opportunity to figure out how to make the resident and team member experience better.  

This is clearly the life boomers want. The big question is this: How can we provide this lifestyle but add in the medical part as needed?! 

The biggest challenge is that it means that assisted living and memory care is moving into an arena that was once considered to be skilled nursing.

Isn’t that the goal of senior living, where residents are at the heart of the community? Making activities a priority helps to transform the culture …

There are ways to increase staff compensation. The other thing an employer can do is reduce the cost of living. This does not get enough attention …

The single biggest challenge is how do we create a product that those who have rejected senior living, will come to love?

What if you decided to put the radical, ruthless, unbounded joy back into your job? Use your own ideas, but maybe this will inspire you!

When we think about love, it is often in the context of head-over-heels romantic love. But true, enduring love is like Rosemary; her husband, Dick; and her mother, Ruth.

What a privilege we have to be THE ONES who remember and remind them that they are not nobodies but in fact are somebodies.

I have had two big failures doing comedy, but here is the thing: If you can get through a bombing set, you’re gonna get through anything!

As senior living providers we have a responsibility to prevent falls, period! Even prior to someone being identified as a fall risk.

Could senior living, with its commitment to an aging demographic facing potential decline into helplessness? Show America the way to get past today.