Category: Podcast

S2 Episode 19 – If You Don’t Have This Technology, You Are Missing Out

Brian McWade, Connected Living’s CTO explains to Pam McDonald, Senior Living Foresight’s Podcast Producer how their enterprise engagement platform solves 3 of today’s critical senior living problems: lonely residents, worried families, and overwhelmed staff. With its 9 core solutions and 50+ featured programs, which can be purchased as needed, it is a one-stop tech shop. Learn more by visiting Connected Living’s website HERE.

S2 Episode 18 – Industry Thought Leaders Produce A White Paper for the “New Next” in Senior Living

Believing the pandemic gives senior living a do-over, thought leaders offer guidance for version2.0 in a White Paper titled Creating A Path Towards the ‘Next Normal’ in Senior Living. Senior Living FORESIGHT’s podcast producer Pam McDonald interviews Colin Milner, the founder and CEO of the International Council on Active Aging (ICAA), who organized the collaborative effort. You can download the white paper HERE.

S2 Episode 16 – Expressive Writing Course Helps Senior Living Residents Connect and Find Their Own Voice

Senior Living FORESIGHT team member, Fara Gold McLaughlin, interviews Angela Burton about the Feet to the Fire Writers Workshop Angela created for residents of senior living communities. “You don’t have to be a writer to participate,” she explains. “This is not a judged program. It’s not a critique program. We’re going to give you lots of permission and encouragement to write.” Learn more about the program at FeettotheFireWriters.com.

S2 Episode 15 – SLFORESIGHT Summit: Exploring the Tech Landscape

Gain Deeper Understanding of Senior Living Technology at FORESIGHT’S Virtual Tech Summit, August 11, 12, and 13
Senior Living FORESIGHT is offering a 3-day virtual technology summit – August 11, 12, and 13 – so industry leaders can explore adapted or purpose-build tech for the industry, as well as gain answers to their essential questions. FORESIGHT’s Podcast Producer Pam McDonald and Summit Producer Lola Rain introduce the event’s topics and presenters. Pam also interviews Sarah Thomas, strategic advisor with Akara Robotics, who describes the current landscape of robotics in senior living, and Andrew Smith who details the process Human Good used to implement labor management technology into its 21 life plan communities and nearly 100 affordable housing properties Register for the Summit here.

S2 Episode 13 – Ollie: Will This Destroy Age-Segregated Senior Living?

An objection sometimes heard from senior living prospects is: “I don’t want to live with just old people.” Ollie, a property developer and management startup based in New York City, is overcoming this complaint with co-living apartment buildings that are amenity- and service-rich, furnished, fully stocked, and staffed. Learn more from Ms. Ryan Murphy, associate director of marketing and communications, who detailed this “convenience living” option in an interview with Steve Moran, Senior Living FORESIGHT founder and podcast cohost.
If you want to listen to more podcasts from Senior Living Foresight, visit our podcast page.

S2 Episode 12 – ASHA Launches Campaign Spotlighting the Value of Senior Living

Media coverage of COVID-19 deaths may be unduly spreading fear among seniors and their families about how best to meet their long-term care needs. American Seniors Housing Association’s (ASHA) President David Schless describes the public relations initiative his organization has launched. He also urges communities to use their own or ASHA’s materials to tell authentic stories about the value of senior living, the many joyful everyday experiences of residents, and the differences between the various types of long-term care settings. To learn more about ASHA, visit their website.
If you want to listen to more podcasts from Senior Living Foresight, visit our podcast page.

S2 Episode 11 – Innovations Arise from the Pandemic

Innovations Arise from the Pandemic
While crises bring challenges, they also can uncover opportunities. In this episode, we’ll hear how the pandemic spurred innovation at two senior living companies. Heritage Communities’ Lacy Jungman describes the deepened commitment among residents, families, and staff to safeguard each other’s well being. And, Kisco Senior Living’s Randall Lonoza details their innovation to handle increased waste resulting from 100% resident room-delivered meals 3 times a day. Listen to the episode here.
If you want to listen to more podcasts from Senior Living Foresight, click here.

S2 Episode 10 – Massage, Reassuring Touch; It’s Everything

Massage, Reassuring Touch; It’s Everything
Cory Scurlock, Founder of The Massage Inc., a program that brings affordable, geriatric massage to senior living, describes the value of touch and the many benefits of the therapeutic practice of massage to Pam McDonald, Podcast Producer and Co-Host. Cory also provides instructions for several self-massage exercises. To learn more about Massage Inc, visit its website. Listen to the interview here.

For more podcasts from Senior Living Foresight, visit our podcast page HERE.

S2 Episode 9 – Pandemic Tales from the Frontline

 
Pandemic Tales from the Frontlines
Times of crisis bring challenges to overcome as well as chances to demonstrate one’s very best. Lori Alford, COO and a founder of Avanti Senior Living, tells Steve Moran, Senior Living Foresight’s Publisher, stories that demonstrate both. You can listen to the episode starting today at www.seniorlivingforesight.net/podcasts, and learn more about Avanti here.

Would You Go This Far to Protect Your Residents from COVID-19?

By Susan Saldibar
A couple of years from now, when you look back at this extraordinary period of time, what will you say about your role as a leader in your own community in fighting COVID-19? Will you be able to say that you did your best? Or will you struggle to respond?
Some will have no problem answering that question. These are the folks who have risen, without hesitation, to meet the challenges before them. We’re seeing heroes emerge every day on the front lines, going the extra mile to serve residents. And, yes, there are even executives stepping out of the (relative) calm of their offices to roll up their sleeves and do whatever it takes to protect their communities.
Isaac Scott is a good example of this. Isaac is CEO of Anthem Memory Care Communities, an Oregon-based operator of 11communities located throughout Colorado, Kansas, Illinois, and California. As a contractor with Anthem, I have spoken with Isaac in the past. So I know how seriously he takes the Anthem vow to “protect, engage, and love” their residents and staff (they were one of the first senior living communities to make sure they had onsite COVID-19 testing kits).
But the “protect” part was very much on display recently as Isaac did something that we see too little of in this industry: going outside the box to get things done. For Isaac, it meant hitting the road to make sure his caregivers and residents were as protected as possible from the deadly virus.
He took a road trip through Portland that would have been unthinkable a couple of months earlier.
In this case, the road trip involved a quest for hand sanitizers. A year ago, we might have laughed at that, right? But not in mid-March when most of us were scrounging around in purses and glove boxes for long-forgotten bottles of Purell. Not when your supplier puts all orders for hand sanitizer on “backorder” until mid-April. No laughing matter indeed. But, those who know Isaac know that he’s not the guy to sit around and wait. He would find an alternative. And find it fast.
Distilleries were just starting to get on board with re-calibrating their operations to produce supplies of hand sanitizers. Anthem’s VP of Operations, Shannon Gutierrez mentioned this to Isaac as a possible long shot. After some phone calls, he took to the streets of Portland to find a distiller willing to partner with him. And he found it in Shine Distillery and Grill.
From over a months’ delay to delivery in 5 days!
“It’s certainly unconventional, but when I connected with the distiller they were equally excited to create a product that helped our community staff,” said Isaac. “It was a team effort!” And it was one he thought to record in his journal, excerpts from March 21 and 24 below:

March 21st: Headed to downtown Portland to check in with a couple of distillers. Westward Whiskey was my first stop. They told me that they were not switching but to check with Eastside or Shine. Eastside was down the block but closed, so I called Shine and they said that they were the spot! Because they were quarantined, we negotiated the purchase over the phone. They were already making small bottles to sell/give out to Portland neighbors in their effort to support the community. We purchased 55-gallons as well as giving them a donation to support them continuing to offer free hand sanitizers to neighbors. A win-win-win for everyone.
March 24th: Picked up 55-gallons of hand sanitizer, boxed them up and shipped them out to each of our communities.

So, what would have taken over a month was delivered in less than 5 days!
A videolog tells the story.
The Anthem communities were so impressed with Isaac’s efforts that they asked if he would recount his travels. He did so, in a series of short videos which you can see below.
 
 
 
How will Isaac Scott look back on this scary, unprecedented period in the history of his Anthem Memory Care communities? He is characteristically optimistic about working through it together. “Although this period has been trying for us all, I am excited to be working in an industry that is looking at all ways to protect our residents and staff,” he said.
And he has a message to Anthem residents. “We’re not letting up. We’re here for you and will protect, engage, and love you through this tough time!”

S2 Episode 8 – The “Drama-Free Guy” Offers Help for Leading Your Teams Through Change

The novel Coronavirus has the staff of senior living communities facing unimagined challenges, procedures, and reactions. Dennis McIntee, a nationally known leadership expert, offers a variety of mindsets and approaches that leaders can use to guide their team members through this tsunami of change. To learn more about Dennis, who’s often called the “drama-free guy,” visit his website at Leadership Development Group.
Click HERE to listen to more podcasts from Senior Living Foresight.

One Day This Will All Be A Memory

By Kent Mulkey
 Most of our population has never lived through a global crisis like the current one. But there is a source of wisdom and reassurance for living through catastrophic times (like WWI, The Great Depression, recessions, WWII, polio epidemic, Vietnam War, Korean War, for some the Holocaust and now COVID-19) – the oldest people among us.  
My 92-year-old mom lived through and clearly remembers all the catastrophic events above. Yesterday I had a long conversation with her about COVID-19. She is taking all the important precautions, but she is not the least bit afraid – she has lived through some tough times.
 These are the people who are teaching us to take the long road through this time. With no intent to minimize it, this will all be a memory one day. And we will better, stronger, and more resilient people because of it. I heard a friend say the other day that the month of March felt like it lasted about 50 days. The month of March put a lot of things in perspective for me. Here is just one observation:
 People are kinder and more patient with each other. How do I know? I have not been honked at by an impatient driver even one time in the past month (true confession: I tend to drive a bit slower these days). I find myself calling friends and family and having open, tender, and heartfelt conversations. Not as though we are all going to die, but rather appreciating that we are alive and healthy.
Down the road, whenever this ends, I want to take with me all the lessons I can – slowing down, appreciating people, watching my health more closely, and anticipating that life will not always be easy. Tests and trials will come our way.
 As the upcoming Senior Living Foresight virtual summit says, we’re stronger together.
 Visit: seniorlivingforesight.net/2020virtualsummit
Register now and join hundreds of your colleagues in senior living!
 

S2 Episode 7 – Do You Know Your Likeability Score?

What if today’s workforce demands likeable bosses? Do you know your likeability score? Those are questions Steve Moran explores in his interview with Charn McAllister, Assistant Professor of Management and Organizational Development for Northeastern University’s School of Business. The research indicates that leader likability matters a lot – and can affect staffs’ job performance, turnover rates, and the company’s success.

S2 Episode 6 – Co-Location Projects Bring Affordable Housing Plus Community to Chicago’s Seniors

Chicago needs libraries, Chicago needs affordable senior housing — why not co-locate them? That idea is bringing housing plus community to Chicago’s low-income seniors. Details are revealed in interviews by Podcast Producer Pam McDonald with David Block, Director of Development and a Principal in Evergreen Real Estate Group, (www.evergreenreg.com) and Ann McKenzie, Chief Development Officer for the Chicago Housing Authority (www.thecha.org).
Click HERE for more podcasts from Senior Living Foresight.
 
 

Hospitals, Senior Living, and COVID-19

By Elizabeth George
Having enough hospital beds to treat COVID-19 patients in the event of a surge – that’s top of mind for healthcare professionals around the country right now.
Will we have enough hospital beds, enough healthcare professionals, enough life-saving medical equipment should we need it?
When there’s perceived scarcity of any kind, there are numerous types of responses – some more productive than others.
But with this shared national challenge is coming a new level of creativity and cooperation – even among former industry competitors – and it’s leading to break-through thinking and unconventional solutions.
One solution to the potential bed shortage, for example, is to identify nontraditional spaces – college dorms, former nursing homes, and empty buildings – to set up as temporary medical facilities. Plans being developed in New York for this solution require the deployment of the National Guard and partnering with developers and construction unions on getting facilities set up quickly.
States are also preparing to address a potential shortage of healthcare professionals – reaching out to retired doctors and nurses, seeking to get nursing students certified to work more quickly and asking for a relaxation of regulations that would allow doctors and nurses to work across state lines.
Outside the Box Solutions Ironically Come in a Box
One of the organizations being tapped for help during this challenge is RCare, a global provider of wireless nurse call and personal emergency response systems and a Senior Living Foresight partner. Hospitals are calling upon RCare to request the use of its Rapid Deployment Kit.
RCare’s Rapid Deployment Kit is a nurse call system in a box. True to its name, it’s able to be deployed quickly and is easy to operate, a necessity if patient volume rapidly expands.
“The overall risk from this virus is still unknown, but what we do know is that many hospitals and providers are being overwhelmed with patients,” said Myron Kowal, CEO of RCare. “It’s good to see the collaboration that’s taking place and we’re glad to be able to extend our technology capabilities to places in need.”
RCare developed the Rapid Deployment Kit approximately 10 years ago so it could assist in situations like the COVID-19 challenge we’re facing today. Says Myron Kowal, “Of course, we never want to have the types of challenges we’re facing now where we have to deploy tools like this. We’ve worked hard, however, to ensure that RCare can be ready when these challenges do arise.”
As we all get accustomed to a new reality – of social distancing, limiting access to our communities, and learning to live with the uncertainty it brings – we can all count on one thing: the ability and the “can do” spirit of the American people to wrestle a problem to the ground and identify creative solutions that make life better.
For information about RCare’s solutions, visit their website.

S2 Episode 5 – Staff Retention Secrets from A Carnival Barker

Download the audio
Cole Lindbergh had to hire 120 seasonal workers every year and was only able to accomplish this because he consistently got back of 80% of his team. Find out his secrets for staff retention and training in this podcast episode with Senior Living Foresight Publisher Steve Moran.

S2 Episode 3 – State Laws Say Marijuana’s Yeah; But the Feds Say, “No Way.” What’s A Senior Community to Do?

More states are decriminalizing possession of marijuana and its derivative products. But under federal law, businesses where marijuana is found are at risk for seizure of their assets. And, despite a myriad of claims, there is a near-universal lack of scientifically valid research demonstrating that marijuana can benefit seniors. In our latest podcast, retired Judge and drug court expert Peggy Hora examines considerations for senior living regarding marijuana use in its communities.
Click HERE for more from the Senior Living Foresight Podcast.

S2 Episode 2 – Consumers Want Wellness-Based Communities with Care, Not Care-based Communities with Wellness. Are You Making the Shift?


Consumers Want Wellness-Based Communities with Care, Not Care-based Communities with Wellness. Are You Making the Shift?
How you perceive the aging process impacts your health, quality of life, and probably how long you live. Thinking negatively about aging can steal as much as 7.6 years from your life. Colin Milner founded the International Council on Active Aging (ICAA) nearly 2 decades ago to change the way we age, challenge our stereotypes about aging, and improve the quality of life for seniors. Discover the ways ICAA benefits senior living communities and society at large when older adults engage meaningfully in all aspects of life. Visit icaa.cc to learn more.
Click HERE for more from the Senior Living Foresight Podcast.

S2 Episode 1 – These Mistakes Could End Your Construction Before It’s Begun

Building new, expanding, or remodeling senior living communities is extraordinarily expensive and fraught with lurking pitfalls. Missteps here can cost you millions or end the project before it begins. Jamie Timoteo, senior vice president of Plante Moran, a development advisory firm, warns against 7 of these potential oversights. Find more information at www.pmlivingforward.com.
Click HERE for more from the Senior Living Foresight Podcast.

S1 Episode 20 – Want Your Community’s Residents to Love Every Meal Every Day? Have Your Dining Staff Enhance Their Skills through the Senior Dining Association

When the room is full of top chefs, who could resist a culinary showdown? How about 3, including a mixology contest? No one – that’s what Harris Ader is willing to bet. He’s the founder of the Senior Dining Association, a professional development group that went from 0 to 420 members in just under 2 years. Listen to our podcast interview and discover the benefits this organization is bringing to dining/hospitality staff and our industry.
Click HERE for more from the Senior Living Foresight Podcast.

S1 Episode 19 – The Green House Project: So Much More Than A House of a Different Color!

Senior Director Susan Ryan details The Green House Project’s ambitious 2.0 Initiative to return control, dignity, and a sense of well being to nursing home residents, families, and staff while maintaining high-quality and personalized care. She also describes their proven financially viable and sustainable small homes concept that is deinstitutionalizing and destigmatizing skilled nursing facilities.
Click HERE for more from the Senior Living Foresight Podcast.

S1 Episode 18 – Not Much Happens Without Resident Involvement in Kendal Communities

At nonprofit, Quaker-based Kendal communities (www.kendal.org), residents are extensively involved in operations and programming. As a reflection of Quaker values, residents are encouraged to design their own lifestyle, share a sense of community, and collaborate respecting one another as equals. Our guest, Larry Elveru, director of communications and public relations, points out that residents have a seat on the community boards of directors, develop and lead activities programming, and create ties with nearby colleges and universities. Listen as Larry describes just a few of their resident-initiated endeavors.
Click HERE for more from the Senior Living Foresight Podcast.

S1 Episode 17 – Insights from Lori La Bey: ‘The #1 Online Influencer about Alzheimer’s’

For over a decade, Lori La Bey has been educating the public about dementia and dementia care through her “Alzheimer’s Speaks” website, blog, and podcast, as well as through her writing and speaking across the nation. Oprah calls Lori “a health hero”. Marie Shriver says she’s an Architect of Change for Humanity, and Dr. Oz claims she’s the #1 Influencer Online about Alzheimer’s. We were pleased to have Lori as our guest for this podcast.
Click HERE for more from the Senior Living Foresight Podcast.

S1 Episode 16 – Caring.com Partners with U. S. News and World Report to Create a Massive Online Assisted Living Directory


 
Seniors and their families searching the internet for support and guidance about assisted living communities are likely to find search results from a partnership between U. S. News and World Report and Caring.com. The two entities have compiled a digital directory of community-specific data, as well as reviews for nearly 9,000, assisted living communities nationwide. US News Reporter Ruben Castaneda shares some insights about the transition from home to senior living. And Ben Jackowitz describes partnership and assets shared by the two companies, including thousands of authentic consumers reviews drawn from Caring.com, a Senior Living Foresight partner and comprehensive resource for individuals looking for senior living and for providers looking to fill their communities. Additionally, for tips on decorating assisted living space in ways that can ease a transition, check out Ruben’s article here: https://health.usnews.com/best-assisted-living/slideshows/decorating-tips-for-assisted-living.
Click HERE for more from the Senior Living Foresight Podcast.

S1 Episode 15 – A COO Moves into Her Communities

Would you be able to answer with a resounding YES to the question, would you move into one of your own communities? Well, Amy Birkel, COO of Heritage Communities based in Nebraska, would and has. In an experiment coordinated among the corporate . . .
Click HERE for more from the Senior Living Foresight Podcast.

S1 Episode 14 – Do You Have A CRM that Personalizes and Automates Your Marketing?

Imagine if your marketing and sales team knew where each prospect was in their decision-making journey. Imagine if your team could consistently follow up with relevant, personalized, next-step messaging. Well, thanks to innovative technology your hopeful vision can be reality now — automatically! Listen in as Lynn Madderra, VP of Ops for Continuum CRM, (a Senior Living Foresight partner), describes how you can integrate your prospect database with your marketing messaging to automatically move potential residents forward. As Lynn points out, with systems that “talk” to each other, you’ll be better able to deliver personalized, helpful messages at the right time.
Click HERE for more from the Senior Living Foresight Podcast.

Get Back to Basics with Operations — Could It Be That Simple?

With 25 years’ experience in senior living under his belt, operations expert and consultant Andrew Badoud believes it’s time to get back to basics — building better relationships. He says if you do the right thing, build trust and relationships with your customer and their families, and keep staff engaged that great things can happen. Listen in for a lot more takeaways when Podcast Producer and Co-Host Pam McDonald interviews her friend and former colleague. For more information about new development a

S1 Episode 13 – Get Back to Basics with Operations — Could It Be That Simple?

With 25 years’ experience in senior living under his belt, operations expert and consultant Andrew Badoud believes it’s time to get back to basics — building better relationships. He says if you do the right thing, build trust and relationships with your customer and their families, and keep staff engaged that great things can happen. Listen in for a lot more takeaways when Podcast Producer and Co-Host Pam McDonald interviews her friend and former colleague. For more information about new development acquisitions, turnaround management, sales and marketing, or operations assessments, contact Andrew at [email protected]
Click HERE for more from the Senior Living Foresight Podcast.

Everyone Wins! Foster Kids in Senior Living

Rosemary Ramsey took her senior living background in a surprising direction, when she founded The Victory Lap, an intergenerational program that benefits both senior living communities and youth about to age out of foster care. She has piloted a program in Nashville, Tennessee, that gives 18- to 21-year-old foster youth a chance to avoid the worst challenges of leaving the foster care system — homelessness, unemployment, and a lack of connection to caring adults. Listen to Steve Moran’s interview with he

S1 Episode 12 – Everyone Wins! Foster Kids in Senior Living

Rosemary Ramsey took her senior living background in a surprising direction, when she founded The Victory Lap, an intergenerational program that benefits both senior living communities and youth about to age out of foster care. She has piloted a program in Nashville, Tennessee, that gives 18- to 21-year-old foster youth a chance to avoid the worst challenges of leaving the foster care system — homelessness, unemployment, and a lack of connection to caring adults. Listen to Steve Moran’s interview with her here.
Click HERE for more from the Senior Living Foresight Podcast.

A Senior Living “Comm-University”: A Marketing Coup and A Win-Win-Win-Win for All Involved

The “Comm-University” at Pacifica Senior Living in Healdsburg, California, is a program that exemplifies competitive differentiation at its best. It enables the community to forego conventional marketing yet sustain 100% occupancy with a waiting list. But even more than that, it enhances residents’ sense of purpose and joy, connects children in meaningful ways with elders, solidifies relationships with residents’ families, and is a source of pride for management and staff. Listen as program coordina

S1 Episode 11 – A Senior Living “Comm-University”: A Marketing Coup and A Win-Win-Win-Win for All Involved

The “Comm-University” at Pacifica Senior Living in Healdsburg, California, is a program that exemplifies competitive differentiation at its best. It enables the community to forego conventional marketing yet sustain 100% occupancy with a waiting list. But even more than that, it enhances residents’ sense of purpose and joy, connects children in meaningful ways with elders, solidifies relationships with residents’ families, and is a source of pride for management and staff. Listen as program coordinators Tony Fisher and Julia Agee detail how it’s done.
Click HERE for more from the Senior Living Foresight Podcast.

A 6-Bed Affordable Senior Living Model that Makes A Profit?

Given that so many seniors can’t afford the average $2,000 to $5,000 per month cost of traditional senior living, Senior Housing Forum — The Podcast seeks to feature as many successful models as we find. In this episode, Garden Spot Communities’ CEO Steve Lindsey describes how they put together their affordable senior co-living home in New Holland, Pennsylvania. Visit https://www.gardenspotvillage.org/ for more information.

S1 Episode 10 – A 6-Bed Affordable Senior Living Model that Makes A Profit?

Given that so many seniors can’t afford the average $2,000 to $5,000 per month cost of traditional senior living, Senior Housing Forum — The Podcast seeks to feature as many successful models as we find. In this episode, Garden Spot Communities’ CEO Steve Lindsey describes how they put together their affordable senior co-living home in New Holland, Pennsylvania. Visit https://www.gardenspotvillage.org/ for more information.
Click HERE for more from the Senior Living Foresight Podcast.

Sing-alongs with a Twist Bring Residents Greater Engagement and Quality of Life

Listen in and discover how Songs by Heart — a twist on sing-along programs — enhances resident engagement and quality of life. Podcast Producer and Co-Host Pam McDonald interviews Jenny Cook, a board-certified music therapist with the Songs by Heart Foundation, to learn how the program works and benefits residents as well as their families. Pam then interviews Annette DeCamp, Program Manager for The Kenwood by Senior Star in Cincinnati, Ohio, where Song by Heart is a big part of the activities they offe

S1 Episode 9 – Sing-alongs with a Twist Bring Residents Greater Engagement and Quality of Life

Listen in and discover how Songs by Heart — a twist on sing-along programs — enhances resident engagement and quality of life. Podcast Producer and Co-Host Pam McDonald interviews Jenny Cook, a board-certified music therapist with the Songs by Heart Foundation, to learn how the program works and benefits residents as well as their families. Pam then interviews Annette DeCamp, Program Manager for The Kenwood by Senior Star in Cincinnati, Ohio, where Song by Heart is a big part of the activities they offer. Annette describes why she’s such a huge fan of Songs by Heart.
More information about Songs by Heart can be found at http://www.songsbyheart.org, and about The Kenwood at https://www.seniorstar.com/kenwood.
Click HERE for more from the Senior Living Foresight Podcast.

Episode 8 – Ode to Joy

The gauntlet has been thrown down: senior living operators have been challenged to maximize their residents’ opportunities for joy — especially given its immense value and benefits. In this episode, SHF Publisher Steve Moran interviews Ingrid Fetell Lee, researcher, designer, and author of JOYFUL: The Surprising Power of Ordinary Things to Create Extraordinary Happiness. Listen in and discover what joy contributes to individual happiness as well as how to create it, especially through environmental surro

S1 Episode 8 – Ode to Joy

The gauntlet has been thrown down: senior living operators have been challenged to maximize their residents’ opportunities for joy — especially given its immense value and benefits. In this episode, SHF Publisher Steve Moran interviews Ingrid Fetell Lee, researcher, designer, and author of JOYFUL: The Surprising Power of Ordinary Things to Create Extraordinary Happiness. Listen in and discover what joy contributes to individual happiness as well as how to create it, especially through environmental surroundings. You can read more from Ingrid Lee on her website AestheticsofJoy.com.
Click HERE for more from the Senior Living Foresight Podcast.

Episode 7 – Taking Exceptional Resident Photos

Tom Sanders is a professional photographer and filmmaker with over 15 years’ experience who focuses on capturing portraits of elder — grabbing our attention and suggesting a wealth of experience in their eyes. Tom has two coffee table, photo-essay books published, one spotlighting World War II veterans, the other, Vietnam Veterans. Here he shares some tips for getting the best photos of your residents. You can see his work at www.tomsandersphotos.com.

S1 Episode 7 – Taking Exceptional Resident Photos

Tom Sanders is a professional photographer and filmmaker with over 15 years’ experience who focuses on capturing portraits of elder — grabbing our attention and suggesting a wealth of experience in their eyes. Tom has two coffee table, photo-essay books published, one spotlighting World War II veterans, the other, Vietnam Veterans. Here he shares some tips for getting the best photos of your residents. You can see his work at www.tomsandersphoto.com.
Click HERE for more from the Senior Living Foresight Podcast.

Episode 6 – Accountability, Part II

In Part 2 of this episode, we continue our conversation about accountability with culture guru Denise Boudreau-Scott, found and president of Drive. Here she relates a personal story that exemplified how a positive company culture works. And, she describes her secret dream for senior living’s future in which it embodies its values. For more information, contact Denise at [email protected]

S1 Episode 6 – Accountability, Part II

In Part 2 of this episode, we continue our conversation about accountability with culture guru Denise Boudreau-Scott, found and president of Drive. Here she relates a personal story that exemplified how a positive company culture works. And, she describes her secret dream for senior living’s future in which it embodies its values. For more information, contact Denise at [email protected] Listen to part one here.
Click HERE for more from the Senior Living Foresight Podcast.

Episode 6 – Accountability, Part I

In Part 1 of this episode Podcast Cohost Pam McDonald and Denise Boudreau-Scott discuss accountability – why it matters in senior living, what it looks like, and how to achieve it by creating positive company culture. Denise is founder and president of Drive, a consulting and coaching firm that assist senior living and healthcare organizations to create favorable business outcomes through powerful culture. For more information, contact Denise at [email protected]

S1 Episode 6 – Accountability, Part I


In Part 1 of this episode Podcast Cohost Pam McDonald and Denise Boudreau-Scott discuss accountability – why it matters in senior living, what it looks like, and how to achieve it by creating positive company culture. Denise is founder and president of Drive, a consulting and coaching firm that assist senior living and healthcare organizations to create favorable business outcomes through powerful culture. For more information, contact Denise at [email protected] Listen to part two here.
Click HERE for more from the Senior Living Foresight Podcast.

Episode 5 – Life Stories in Dementia Care

Dementia care expert Nancy Schier-Anzelmo reveals a “recipe” for providing exceptional care to those in senior living with Alzheimer’s or other dementia. Nancy is a gerontologist, college instructor, highly sought speaker, and principal in the consulting firm, Alzheimer’s Care Associates, LLC. Contact her at [email protected]

S1 Episode 5 – Life Stories in Dementia Care

Dementia care expert Nancy Schier-Anzelmo reveals a “recipe” for providing exceptional care to those in senior living with Alzheimer’s or other dementia. Nancy is a gerontologist, college instructor, highly sought speaker, and principal in the consulting firm, Alzheimer’s Care Associates, LLC. Contact her at [email protected]
Click HERE for more from the Senior Living Foresight Podcast.

Episode 4, Part II

In this episode, we continue our interview with senior living sales superstar Paul Peck, who shares his best recommendations for improving occupancy. Here he details the how-to for calculating the numbers needed to reach sales goals, as well as spotlights the metrics to track to keep the sales team focused and motivated.

S1 Episode 4, Part II

In this episode, we continue our interview with senior living sales superstar Paul Peck, who shares his best recommendations for improving occupancy. Here he details the how-to for calculating the numbers needed to reach sales goals, as well as spotlights the metrics to track to keep the sales team focused and motivated. Listen to part one here.
Click HERE for more from the Senior Living Foresight Podcast.

Episode 4, Part I

In this interview, presented in 2 parts, sales leader Paul Peck details his method for getting to 90% occupancy and beyond. A regional sales director with Pacifica Senior Living and over 15 years’ experience, Paul has guided numerous communities to achieving and sustaining 100% occupancy. In Part 1, he shares his secret sauce – empowering the Executive Director to head the sales team.

S1 Episode 4, Part I

In this interview, presented in 2 parts, sales leader Paul Peck details his method for getting to 90% occupancy and beyond. A regional sales director with Pacifica Senior Living and over 15 years’ experience, Paul has guided numerous communities to achieving and sustaining 100% occupancy. In Part 1, he shares his secret sauce – empowering the Executive Director to head the sales team. Listen to part two here.
Click HERE for more from the Senior Living Foresight Podcast.

Episode 3

Episode 3: More often these days we hear that ours is an industry ripe for disruption. This episode presents two interviews we hope inform your thinking about changes you may want to make in what you offer to attract and serve Boomers and succeeding generations. For more information about our speakers, visit https://chipconley.com/modern-elder-academy and https://alzcareassociates.com.

S1 Episode 3

Episode 3: More often these days we hear that ours is an industry ripe for disruption. This episode presents two interviews we hope to inform your thinking about changes you may want to make in what you offer to attract and serve Boomers and succeeding generations. For more information about our speakers, visit https://chipconley.com/modern-elder-academy and https://alzcareassociates.com.
Click HERE for more from the Senior Living Foresight Podcast.

Episode 2

Episode 2: Get lots of info and some practical tips for using social media for marketing your community from Tech Writer Susan Saldibar in our “Best Practices for Best Results” segment. Check out her Facebook page, Susan Saldibar Marketing Services. Free up more of your time by detoxing from your Smartphone; learn how in “Hacks for EDs”. Ready to pull the trigger on your own mentorship program to take your burgeoning leaders to new levels. Steve Moran explains how in “To the C-Suite”. And, our sponsor Touch

S1 Episode 2

Episode 2: Get lots of info and some practical tips for using social media for marketing your community from Tech Writer Susan Saldibar in our “Best Practices for Best Results” segment. Check out her Facebook page, Susan Saldibar Marketing Services. Free up more of your time by detoxing from your Smartphone; learn how in “Hacks for EDs”. Ready to pull the trigger on your own mentorship program to take your burgeoning leaders to new levels. Steve Moran explains how in “To the C-Suite”. And, our sponsor TouchTown (www.TouchTown.com) introduces its new virtual tour feature.
Click HERE for more from the Senior Living Foresight Podcast.

Episode 1

Episode 1:”Best Practices for Best Results” features Wendy D’Alessandro who discusses making the most of PR in senior living. She’s a writer and thought leader on the Senior Housing Forum team with over 18 years’ experience. www.lynnpr.com
“Hacks for EDs” warns against focusing on busyness at the expense of results.
And, in “A Deeper Dive”, we take another look at a story posted on the Forum in May 2018. Cassie McDonagh, Regional Life Enrich

S1 Episode 1 – Best Practices for Best Results

Episode 1: “Best Practices for Best Results” features Wendy D’Alessandro who discusses making the most of PR in senior living. She’s a writer and thought leader on the Senior Living Foresight team with over 18 years’ experience. www.lynnpr.com
“Hacks for EDs” warns against focusing on busyness at the expense of results.
And, in “A Deeper Dive”, we take another look at a story posted on the Forum in May 2018. Cassie McDonagh, Regional Life Enrichment Director with StoryPoint/Independence Villages in Michigan, details the results of their “Cookie Madness” contest, a highly successful resident activity that spread awareness and goodwill.
Senior Housing Forum – The Podcast is sponsored TouchTown (https://www1.touchtown.us/).
Click HERE for more from the Senior Living Foresight Podcast.

Senior Housing Forum – The Podcast Launching Soon

Senior Housing Forum, the industry blog you read daily, is proud to announce our podcast will debut on Wednesday, January 16. Our podcast will be co-hosted by Steve Moran and Pam McDonald.

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