The story: Kisco Senior Living has this pandemic thing down to a [cutting-edge but FDA-approved] science. They’ve got testing most people have never heard of, transparency many communities run in fear of, and “guidance, not dictates” executive directors dream of. Hear how they’re leading-by-example the industry forward.
The guest: Ed Ward, vice president of operations and care services, Kisco Senior Living.
Your host: Rachel Hill, Senior Living Foresight.
“We saw the strain on our front line. … We’ve really looked at, how do we address [the labor shortage]? … We’ve introduced a whole set of new HR benefits — associate benefits — that is pretty impressive. Things like sabbaticals for our executive directors and our community management team. After they’ve worked at Kisco for five years, they can take a month off, and it doesn’t impact their vacation balance. They can go and explore and refresh and renew. … I’ve never been a part of an organization that does that.
— Ed Ward