Heard in the Halls is a Senior Living Foresight creator series hosted by Lindsey Daugherty, Head of Community at Sage. Each episode explores the conversations happening in senior living hallways — caregivers, nurses, operators, families, and more — and connects those often-siloed perspectives into one clearer, more honest story. The goal: better collaboration, greater transparency, and more proactive care that supports residents and the people who serve them every day.
Your Next Great Leader May Already Be In Your Hallway
One of the most hopeful things about senior living is that it still offers a path upward. A person can start on the frontline and grow into leadership.
Senior Living Is Hard, Not Complicated
Senior living has a habit of making things more complicated than they need to be. More reports. More dashboards. More initiatives. More meetings.
The Frontline Is Not a Cost Center; It’s the Value Proposition
The biggest leadership mistake senior living makes is treating the frontline as the expense instead of the engine that creates the value.
Leadership Changes at Every Level…
Serina Durrah explains how leadership changes as you grow from caregiver to executive.
Balancing People & Results
Serina Durrah shares why relationship-based leadership is not separate from business performance in senior living — it is essential to it.
What Spreadsheets Don’t Show About Senior Living Care Teams
Serina Durrah explains why senior living leaders need to spend more time inside communities, not just reviewing labor reports and spreadsheets.
Proactive Care Isn’t A Buzzword — It’s A Trust Strategy
Communities can’t prevent every fall, but they can reduce unknowns, improve interventions, and support caregivers so they don’t carry the burden alone.
Breaking Silos — The Same Resident, Different Stories
Silos don’t happen because people are lazy. They happen because senior living has competing goals running in parallel
The Conversations Senior Living Needs Most
In this Heard in the Halls clip, we explore why senior living needs more connected conversations across roles, perspectives, and priorities.
Heard In The Halls — The Series That Listens
This is going to do something simple and disruptive: listen carefully, connect perspectives, and push senior living toward collaboration.
Breaking the Silos — Introducing Heard in the Halls
A resident is one whole person. Senior living...
Start Poking the Bear
When every department is caring for the same resident but working from different goals and agendas, collaboration breaks down.
