S7 Episode 11 – Turning Waitlists Into Revenue: Reinventing Senior Living with Carmen Fronczak
What if your waitlist wasnโt just a pipeline but a powerful revenue engine? In this episode of...
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Author: Rebecca Wiessmann
S7 Episode 6 – A Better Model For Senior with Kai Hsiao
๐ญ What if your senior living community was tied to your life insurance policy? In China, thatโs...
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S5 Episode 13 – Surprising Ways To Help Your Brain Health
It’s dementia insight from Down Under! Psychiatrist and brain health coach Kailas Roberts...
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S5 Episode 10 – Taking Care of Our Caregivers
“So often as caregivers, we don’t pause to take the win. We’re so focused on...
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S5 Episode 2 – Beat Burnout in 2023
Does it feel like your light bulbs are always burning out? It’s time to start talking about...
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Wellness Wednesday: A Case for MBWA
They told me that management by walking around was largely fruitless. If itโs done wrong, they are right. True MBWA goes so much deeper.
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The Recipe for a Great Team
Here’s a lightly edited manifesto of sorts from a team member. Don’t you want to work here? Don’t you want to be this kind of leader?
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S4 Episode 21 – A Prescription for Success
Dr. DeLon Canterbury is a geriatric pharmacist with a mission to DE-prescribe seniors. He has...
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Wellness Wednesday: Nobody Noticed But You
We all have embarrassing moments. We all have stupid things we wish we hadnโt said. Maybe mine will help you with yours.
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Wellness Wednesday: If Youโre Quiet Quitting, Just Get Out
There is a lot of debate about whether those who quiet quit are lazy or are creating healthy boundaries. I kind of think itโs deeper than that.
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S1 Episode 2 – Demystifying the Occupancy Riddle
Do you REALLY understand your occupancy numbers? Do you have a real-time picture of your marketing and sales efforts?
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S4 Episode 13 – Are You Drowning in a Sea of Sameness?
The story: Rather than pushing marketing messages out, Wendy and her team at Big Buzz draw people...
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The Senior Living Supply Chain Problem
We need to continue to look for ingenuity and creative solutions in all departments and all ranks in our communities.
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You Can Massively Improve the Move-In Experience With This
What makes a person different? How can you ease the guilt of moving your Mom into a senior living community?
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Don’t Be Foolish Like Facebook
By Steve Moran If you are alive you know that Facebook is facing buckets and buckets of criticism,...
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S4 Episode 4 – Senior Living for People Who Donโt Want It
The story: UpsideHลM is senior living for people who donโt want senior living. Its ร la carte...
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Are You Living Your Mission or Just Giving It Lip Service?
Let’s not do sales culture anymore. Let’s talk about mission culture. Deborah Potter discusses the new way of senior living marketing.
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S3 Episode 22 – Ditch the Pendants and Join the Future of Fall Prevention
โWe want to help people protect their privacy. We want to help them age with dignity.”
Read MoreSpecial Edition – Insanely Better Than We Think We Are: Senior Saves Lives in the Pandemic
Steve Moran talks to Beth Mace and Caroline Pearson about their joint COVID study and what it means for the senior living industry.
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Are You a Racist? Would You Know If You Were?
Some people seem to be completely blind to the problem and completely miss the point of the conversations we are having about race.
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The Senior Living Community I Can Afford & Want to Live in
By Steve Moran Well okay, just one problem . . . it is actually not technically a senior living...
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Sometimes Management Sucks
Management often gets wrapped up in what something should look like, should be, and forgets what it really is.
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