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Dining programs might be enhanced if they gave equality to making dining at home in the more intimate setting of residential units an option …

He told me this story about how their community saved the life of a resident. Steal this for your next sales presentation.  

Good advice for any business, and especially for a residential living business like senior housing. It pays to give customers what they want.

There is the potential to restore our concepts of aging to the people and to give those of advanced years the dignity that their contributions have earned.

Wouldn’t it be better to be an organization of and for those who are aging and want their final years to be meaningful?

Leon Grundstein shared a story with me about how a resident transitioned from being confined to a wheelchair to walking unassisted.

It is critically important for leaders to think about how the audience will react to their messaging. In this case, Delta customers were not fooled.

This does not mean that I don’t love my age; the truth is that there are many parts of being younger that I miss a lot.

How do you see senior living leaders navigating these shifting workplace expectations while maintaining the human-centered care that defines our industry?