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One of the most distressing parts of doing leadership development is that most leaders way overestimate their effectiveness as a leader.

Just as Apple and Facebook are embroiled in a fight over consumer data privacy, in a very real sense, senior living is at a crossroads too.

I am pretty well convinced that most leaders have not spent much time thinking about what really matters to them.

Only Steve Moran could make a connection between million-dollar electric sportscars and senior living . . . what do you think?

If we are honest, the good old days were not as good as they could have been, not even as good as they should have been.

This is pure sensationalism dished up to a public tired of pandemic restrictions and eager to find someone to blame.

The best and easiest way to minimize failure is to keep doing the same old things we have always done. There are two problems with this . . .

Reading the earnings transcript made me feel like I was reading a modern version of “The Emperor’s New Clothes”.

Trying to lead during a pandemic is like parenting. Things change so fast that it’s hard to know how to react.

Are for-profit nursing home operators (and by extension assisted living operators) the enemy? I think not.

As leaders, we often have to make big decisions and choices where the outcomes are, or feel like they are, scary. What will you do?

When did you last really listen without thinking of what you might want to say next? Listening is not a skill that is taught in most schools.