Is the Future Happening Now? Cohousing?
If the market begins to shift toward a grassroots cohousing concept, the question for CCRCs will be whether they can adapt.
Read More
Category: All Categories
Felt Like a Complete “Karen” Today
I am afraid that rarely do leaders ask themselves how often their policies and their attitude toward customers create friction that will lead to conflicts.
Read More
What Missed Acuity Clues Are Costing You
It’s nobody’s fault. Small cues go unnoted. They live only in the heads of your CNAs. What if they were noted? How many issues could you solve more quickly?
Read More
10 Ways to Get Residents to Like Your Weird Dining Ideas
As with anybody else, it’s not that residents wouldn’t enjoy something different, it’s just that communities have to figure out how to make it enticing.
Read More
How Your Customer Decides
Just for fun, I started listing the steps for a senior living customer. Each step represents an opportunity to make getting the sale easier or harder.
Read More
A Memory Care Revamp?
Memory care is what some of our loved ones call home, and home is what it needs to feel like. It’s time we put ourselves in our residents’ shoes for once.
Read More
The Empty Bed Problem in Senior Living
Maybe it’s time to stop complaining about costs, start working those Caring.com leads, and start filling those empty beds!
Read More
The Turnaround of Barnes & Noble and Senior Living
The current CEO embraced the changing world, figured out how to pivot, figured out what would best serve the customers, and they are thriving.
Read More
Sonida Finally Solved the Front Desk Problem
Sonida may be a new user of Accushield, but they’re already getting their money’s worth. Here are eight things they like so far:
Read More
Imagine an EHR That Is Born This Way …
August Health is crushing it in the EHR space. Because, when software is grown organically from inside out, here’s what happens:
Read More
8 Doable Dining Ideas Your Residents Will Eat Up
There was talk — and angst — about getting buy-in from staff and residents when introducing new ideas. But here are a few experiments that went over well!
Read More
Will Text Messaging Be the New Way to Communicate With Prospects?
If you are actively using Text Messaging, it has the potential to improve your relationships with residents, prospects and vendors.
Read More
3 Smart Tips to Get Into the Heads of Your Prospect
So, yes, to all the skeptics, automation can be personal. And you’ve just saved your sales team tons of time. Now what? They’ll get better at what they do.
Read More
Seminar Selling Snafu
These shadow shopping experiences suggest that the industry has yet to learn how to tell its story; it shouldn’t be stigmatized.
Read More
A Radical Way to Transform Activities
Planned activities are important, but activities also need to be at the personal level, because residents are at the forefront of senior living.
Read More
“Just Read the Instructions.” … No Thanks
Why did it take decades of unread user manuals to figure out that we don’t want to “read the instructions”?! For WelcomeHome, this is a no-brainer.
Read More
Feedback Technique That Will Transform Your Organization
It turns out that there is one feedback technique that works better than all others. Here are the 19 words:
Read More
The Instagram Effect, Except It’s LinkedIn
Senior living is full of passionate, genuine, down-to-earth people. And even in our little bubble, we get social media envy.
Read More
The Driving While Drunk Leadership Problem
Often, we make decisions based on previous success without thinking through how much of that success was based not on ourselves but on luck.
Read More
After 25 Years, This Chef Found Her Calling — in Senior Living
Senior living dining seems to be taking the next step — not just talking, but acting. What could happen if the entire industry did this?
Read More
5 Ways Senior Dining Beats Commercial Restaurants, According to Chefs
If you aren’t recruiting dining pros with this messaging, what are you waiting for?
Read More
The Same Rain Falls Upon Us All
Do you intrinsically know that adverse incidents in our industry are on the rise? Logically, how could they not be?
Read More
72 Questions We Should Be Asking Ourselves
I more and more worry that our biggest problem is that we are not asking the right questions. Here is my list we should be asking as leaders.
Read More
Is Your Marketing the Pits?
No two senior living communities approach marketing in the same way, though there are similarities. One event, though, in mid-April was the pits.
Read More![Should You Share Your Prices Upfront? [Big Panel — 4 Takeaways]](https://www.seniorlivingforesight.net/wp-content/uploads/2023/05/120127933_m_normal_none-627x376.jpg)
Should You Share Your Prices Upfront? [Big Panel — 4 Takeaways]
Will putting your prices online for all to see tank your business? Will it impact your salespeople? Let’s find out!
Read More
- 1
- ...
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
- 11
- 12
- 13
- 14
- 15
- 16
- 17
- 18
- 19
- 20
- 21
- 22
- 23
- 24
- 25
- 26
- 27
- 28
- 29
- 30
- 31
- 32
- 33
- 34
- 35
- 36
- 37
- 38
- 39
- 40
- 41
- 42
- 43
- 44
- 45
- 46
- 47
- 48
- 49
- 50
- 51
- 52
- 53
- 54
- 55
- 56
- 57
- 58
- 59
- 60
- 61
- 62
- 63
- 64
- 65
- 66
- 67
- 68
- 69
- 70
- 71
- 72
- 73
- 74
- 75
- 76
- 77
- 78
- 79
- 80
- 81
- 82
- 83
- 84
- 85
- 86
- 87
- 88
- 89
- 90
- 91
- 92
- 93
- 94
- 95
- 96
- 97
- 98
- 99
- 100
- 101
- 102
- 103
- 104
- 105
- 106
- 107
- 108
- 109
- 110
- 111
- 112
- 113
- 114
- 115
- 116
- 117
- 118
- 119
- 120
- 121
- 122
- 123
- 124
- 125
- 126
- 127
- 128
- 129
- 130
- 131
- 132
- 133
- 134
- 135
- 136
- 137
- 138
- 139
- 140
- 141
- 142
- 143
- 144
- 145
- 146
- 147
- 148
- 149
- 150
- 151
- 152
- 153
- 154
- 155
- 156
- 157
- 158
- 159
- ...
- 160
