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This retention hack may sound a bit crazy. But when you really think about it, it actually makes sense . . . and it’s super easy.

Calling on policymakers to recognize and ensure that the industry remains both strong and private so that it can thrive.

It’s fascinating to be at a conference like SLIF, filled with C-suite executives, when blockbuster news breaks, like the implosion of Eclipse.

The short answer is: I don’t know but I hope so! This organization is using accreditation to show they’re the “best of the best.”

You will make your community a better place, the world a better place, and . . . You will have higher occupancy!

Assisted Living Week highlights by NCAL Board Chair, Helen Crunk, and Director of California Assisted Living Association, Sally Michael.

There are 5 Communities in my neighborhood and I have no idea what makes one better, or even different, than the other.

Share and celebrate your residents’ unique stories with your staff, then turn the page and keep writing with them.

When things are going bad it is likely a combination of these things, all of which can be fixed, though some of the fixes are painful.

Right now, like never before, senior living operators need to focus on what their core mission is. Where do you need to focus?

The biggest challenge facing senior living is one that is seldom spoken of. Are you ready to address it yet?

Steve Moran shares insights for making the most of his attendance at senior living conferences. What to do and what not to do.

One day as people drive by where your community sits, there is instead an empty lot . . . would anyone notice? Would anyone care?