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I am still angry. … Not angry. What’s the word for, “This was wrong, and they’ll never admit it?”

Senior living has so much untapped opportunity to figure out how to make the resident and team member experience better.  

This is clearly the life boomers want. The big question is this: How can we provide this lifestyle but add in the medical part as needed?! 

The biggest challenge is that it means that assisted living and memory care is moving into an arena that was once considered to be skilled nursing.

Isn’t that the goal of senior living, where residents are at the heart of the community? Making activities a priority helps to transform the culture …

There are ways to increase staff compensation. The other thing an employer can do is reduce the cost of living. This does not get enough attention …

The single biggest challenge is how do we create a product that those who have rejected senior living, will come to love?

What if you decided to put the radical, ruthless, unbounded joy back into your job? Use your own ideas, but maybe this will inspire you!

When we think about love, it is often in the context of head-over-heels romantic love. But true, enduring love is like Rosemary; her husband, Dick; and her mother, Ruth.

What a privilege we have to be THE ONES who remember and remind them that they are not nobodies but in fact are somebodies.

I have had two big failures doing comedy, but here is the thing: If you can get through a bombing set, you’re gonna get through anything!

As senior living providers we have a responsibility to prevent falls, period! Even prior to someone being identified as a fall risk.