This Is So Crazy-Making Stupid — No Wonder We Struggle
They keep saying this thing that is perhaps true, but only because so many leaders say it and believe it. I bet you have said it.
Read Moreby Steve Moran | Dec 6, 2023 | Employee Engagement
They keep saying this thing that is perhaps true, but only because so many leaders say it and believe it. I bet you have said it.
Read Moreby Steve Moran | Dec 5, 2023 | Development
It was an article more designed to get clicks than to provide an accurate assessment of the current state of elder care or to provide solutions.
Read Moreby Steve Moran | Dec 4, 2023 | Leadership
The hard truth is that if you see underperforming companies, underperforming communities it is always, 100% of the time, a leadership problem.
Read Moreby Steve Moran | Dec 1, 2023 | Life Enrichment
In the last few years there has been a lot of talk about creating senior living communities with healthy dining experiences.
Read Moreby Steve Moran | Nov 30, 2023 | Leadership
I hope you look at this list and say to each of them, “Nope, I don’t do that.” And if you can’t, maybe they need some rethinking.
Read Moreby Steve Moran | Nov 28, 2023 | Leadership
The question I was left with is this: What would serve the senior living leadership community better: leaving it up or taking it down?
Read Moreby Steve Moran | Nov 27, 2023 | Employee Engagement
This machine is all about being the best senior living organization to work for in the country. Actually to be the best company to work for in the country.
Read Moreby Leigh Ann Hubbard | Nov 22, 2023 | Life Enrichment
I had a memory glitch — unlike any I’ve experienced. (Related to a treatable illness.) Have you had this happen?
Read Moreby Jack Cumming | Nov 21, 2023 | Development
While the OpenAI board was clashing over nonprofit values, LinkedIn hosted a conversation about a similar question for senior living.
Read Moreby Steve Moran | Nov 20, 2023 | Leadership
The best leaders, the leaders who are running great organizations, have figured out that the pain of change is always worth it.
Read Moreby Jack Cumming | Nov 17, 2023 | Leadership
Getting to know Elon Musk through the lens of Walter Isaacson’s biography reveals a man of narrow genius with a mastery of tough love.
Read Moreby Steve Moran | Nov 16, 2023 | Leadership
As a leader, you know theoretically that the people you lead are watching you, but likely you have no real idea how much.
Read Moreby Steve Moran | Nov 14, 2023 | Sales & Marketing
You need to pay attention to the smiles and attitudes of your team members because they have a huge impact on your occupancy.
Read Moreby Steve Moran | Nov 13, 2023 | Sales & Marketing
The world is not what it once was. We have this powerful opportunity to transform the world of senior living doing it differently.
Read Moreby Steve Moran | Nov 10, 2023 | Life Enrichment
Life enrichment is the one thing that senior living communities do that simply can’t happen at home. This may be what it takes to get it right.
Read Moreby Susan Saldibar | Nov 9, 2023 | Technology
AI can empower the caregiver to proactively care for the resident. That can make a huge difference in the quality of life for that resident.
Read Moreby Jack Cumming | Nov 9, 2023 | Development
Are we health care or a lifestyle product? When capital invests in senior living, are they investing in real estate or a business op?
Read Moreby Steve Moran | Nov 8, 2023 | Employee Engagement
My bottom line was — and remains — that the industry should support staffing minimums done right and reasonably. This means a bunch of things.
Read Moreby Susan Saldibar | Nov 7, 2023 | Employee Engagement
Jen is bursting with creative recruiting strategies. And, the biggest reason to check out their strategies is the simplest reason: They work!
Read Moreby Steve Moran | Nov 7, 2023 | Employee Engagement
It is worth talking to your teams about how to be a yes culture, one that figures out how to make things work for the person making the request.
Read Moreby Steve Moran | Nov 6, 2023 | Sales & Marketing
Perhaps what gets missed is that there are real people who are writing bad reviews, people who feel like they did not get what they expected.
Read Moreby Leigh Ann Hubbard | Nov 3, 2023 | Technology
We are living in the in-between. AI and robots are poised to change society. It reminds me of times your residents must have seen.
Read Moreby Steve Moran | Nov 2, 2023 | Employee Engagement
There is a belief that there are not enough caregivers for the senior living sector today. I think this is a hasty response that is not well thought out.
Read Moreby guestcontributor | Oct 31, 2023 | Leadership
It’s not as easy as “just hire great people,” and voila! You have a great team. That would be like a restaurant saying, “Just buy the best ingredients.”
Read Moreby Steve Moran | Oct 30, 2023 | Leadership
This was maybe my 14th or 15th NIC. This is a raw dump of my impressions from the conference, influenced by presentations, conversations, and observations.
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