By Steve Moran

A few months ago, we published an article that blew up in the wrong kind of way. It insulted some people, it made others mad, and it was not helpful to anyone … don’t go looking for it, because I took it down.

I was upset by it, my team was upset by it, no one was happy.

I called an all-hands Zoom meeting to talk about it. It was all on me, no one else. My stomach started hurting before the meeting; it hurt all the way through. 

Here’s the thing nobody tells you about being the boss: everybody already knows when you screw up. You’re not hiding anything. The only choice you actually have is whether you say it first, or whether you let everybody whisper about it while you pretend it didn’t happen.

At one point in time, I believed that being a leader meant looking like I had it together. Turns out that’s exactly backwards. The bosses I trusted most were the ones who let me see them sweat.

There’s a simple, slightly terrifying practice that fixes this. It takes about fifteen minutes, and it might be the most uncomfortable thing on this whole list. It also might do more for your team than anything else here.

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