Stagnation Consternation
Cautionary stagnation is not in the best interests of residents, employees, or corporate providers. Stagnation is not a winning strategy.
Read MorePosted by Jack Cumming | Nov 8, 2024 | Technology | 0 |
Cautionary stagnation is not in the best interests of residents, employees, or corporate providers. Stagnation is not a winning strategy.
Read MorePosted by Jack Cumming | Nov 5, 2024 | Technology | 0 |
That AI will exceed human capabilities is inevitable because it is already true.
Read MorePosted by Jack Cumming | Nov 1, 2024 | Life Enrichment | 0 |
The surprise was a resident-written, resident-produced, and resident-performed musical. The title “Movin’” has multiple connotations …
Read MorePosted by Jack Cumming | Oct 30, 2024 | Leadership | 3 |
The common theme here is that enterprises and brands reflect the attitudes of their leaders and that can change over time.
Read MorePosted by Jack Cumming | Oct 28, 2024 | Leadership | 1 |
By Jack Cumming LeadingAge is back in full force at the Music City Center convention hall in...
Read MorePosted by Jack Cumming | Oct 24, 2024 | Development | 2 |
While Greystone has looked at “aging-in-place” through the prism of its business interests, it can be constructive to take a wider perspective.
Read MorePosted by Jack Cumming | Oct 22, 2024 | Development, Leadership | 1 |
Senior living is often compared with living on a cruise ship. That is a common selling point emphasized by community marketing staff.
Read MorePosted by Jack Cumming | Oct 17, 2024 | Life Enrichment | 2 |
I worry that this idea of “sense of place” is another fad without substance or meaning.
Read MorePosted by Jack Cumming | Oct 15, 2024 | Development | 4 |
There’s opportunity where many, perhaps most, now see only challenge. The difference is that villages don’t have to be sold …
Read MorePosted by Jack Cumming | Oct 9, 2024 | Wellness Wednesday | 0 |
What is your purpose, and how does it give meaning to your life? For many, it is a career devoted to helping those who are less fortunate, or who have become frail, or whose minds have been damaged.
Read MorePosted by Jack Cumming | Oct 7, 2024 | Foresight Financials | 0 |
More and more communities are transitioning from not-for-profit ownership to for-profit. For some providers and their residents that may seem like a bad thing.
Read MorePosted by Jack Cumming | Oct 1, 2024 | Leadership | 2 |
This is what happened to one 68-year-old solo-aging woman after she sold her home and business to move onto the Villa Vie Odyssey cruise ship.
Read MorePosted by Jack Cumming | Sep 26, 2024 | Leadership, Sales & Marketing | 0 |
It’s survey time. In California, and some other states, senior living providers are required to survey their residents from time to time.
Read MorePosted by Jack Cumming | Sep 24, 2024 | Technology | 0 |
Robots are coming to senior living, and many have already arrived. The nature of robotics is that once they are adopted, they lose the fanciful “robots” designation.
Read MorePosted by Jack Cumming | Sep 20, 2024 | Leadership | 0 |
The right leadership can restore that creative spark and that sense of commonality and success. Leaders like that are rare.
Read MorePosted by Jack Cumming | Sep 18, 2024 | Life Enrichment, Sales & Marketing | 0 |
Eventually, humanizing trends are likely to spill over into senior housing.
Read MorePosted by Jack Cumming | Sep 13, 2024 | Leadership | 0 |
The senior living industry should learn from Amazon and do everything possible, including being generous in customer relationships …
Read MorePosted by Jack Cumming | Sep 11, 2024 | Wellness Wednesday | 0 |
Maybe you know someone for whom work has become no more than a grind. We’re here to tell you that a better life awaits you if you go find it.
Read MorePosted by Jack Cumming | Sep 9, 2024 | Leadership | 1 |
The job of CEO is not a prize. Selection as CEO is only the beginning of a time of testing. The greats hit the ground running and quickly show results.
Read MorePosted by Jack Cumming | Sep 5, 2024 | Leadership | 0 |
We often write here of the qualities that make good leaders. We seldom focus on the one essential quality for constructive leadership, active listening.
Read MorePosted by Jack Cumming | Sep 3, 2024 | Leadership | 0 |
Now we have learned from Bob Sadler, president of the residents association for the community, that Pacifica reversed the decision.
Read MorePosted by Jack Cumming | Aug 30, 2024 | Leadership | 0 |
Jean Jacques, 96, was a 22-year resident of the not-for-profit Forest Hill Manor, whose money had run out.
Read MorePosted by Jack Cumming | Aug 28, 2024 | Wellness Wednesday | 0 |
For every elder, a story to tell, Of hopes and dreams that in them dwell, You are the ones who make them shine …
Read MorePosted by Jack Cumming | Aug 26, 2024 | Development | 0 |
Imagine a carefree life at sea with vibrant neighbors, all of whom are adventurers like you. That imaginary life is now close to becoming a reality.
Read MorePosted by Jack Cumming | Aug 22, 2024 | Foresight Financials | 0 |
I’ve tried to help the senior living industry find the path toward success. My hope has been that the industry might see what is so obvious to me.
Read MorePosted by Jack Cumming | Aug 20, 2024 | Foresight Financials | 0 |
Early in my career, a wise business friend counseled me, “Money flows toward those who are generous and away from those who are miserly.”
Read MorePosted by Jack Cumming | Aug 16, 2024 | Sales & Marketing | 1 |
Let’s change the conventional approach to fill the industry’s vacancies and to make senior housing all that it should be.
Read MorePosted by Jack Cumming | Aug 8, 2024 | Development | 0 |
Our American spirit is at its best when we are resilient in applying ingenuity to fashion unique solutions to thorny challenges.
Read MorePosted by Jack Cumming | Aug 5, 2024 | Development | 1 |
There is a popular upswelling of citizens looking to provide for themselves as neighbors. In this article, we explore this interplay of emerging cultural forces.
Read MorePosted by Jack Cumming | Jul 23, 2024 | Foresight Financials | 0 |
It’s time for radical change to preserve resident dignity and to make senior living more attractive than the alternative of staying put.
Read MorePosted by Jack Cumming | Jul 10, 2024 | Technology | 0 |
Here’s how it does it: AI can create its own computer programs, called bots, and it can create them very rapidly and in massive numbers.
Read MorePosted by Jack Cumming | Jul 5, 2024 | Life Enrichment | 1 |
This sounds like something worth pursuing to lend spark to your community’s life enrichment. It’s good for the food program, and fun for residents!
Read MorePosted by Jack Cumming | Jul 2, 2024 | Technology | 0 |
The short answer is “no,” but it can be trained to act ethically if the trainer has a wise sense of ethics.
Read MorePosted by Jack Cumming | Jun 28, 2024 | Technology | 0 |
In 1949, Edmund Callis Berkeley posed two questions that sound familiar today: 1. Can machines think? 2. What is a mechanical brain?
Read MorePosted by Jack Cumming | Jun 25, 2024 | Technology | 0 |
AI combined with creative engineering imagination promises to bring us products to make old age in the future what we wish we could provide today.
Read MorePosted by Jack Cumming | Jun 21, 2024 | Technology | 1 |
It’s time for senior living to define its own destiny and to find the resources and talented people that can make that potential a reality.
Read MorePosted by Jack Cumming | Jun 18, 2024 | Technology | 0 |
Senior living will likely shrink unless it adopts the pace of advancing change that could be beneficial. It’s time to leapfrog into the digital age!
Read MorePosted by Jack Cumming | Jun 14, 2024 | Leadership | 1 |
Are you a writer? To judge by appearances, fewer and fewer of us are taught the joys and benefits of writing.
Read MorePosted by Jack Cumming | Jun 11, 2024 | Foresight Financials | 0 |
Aldersgate United Methodist Retirement Community originated in 1945 as a retirement home for...
Read MorePosted by Jack Cumming | Jun 7, 2024 | Development | 0 |
Steve Moran, who is well-known to Foresight readers, often inspires my thinking, and a recent article of his fits the pattern.
Read MorePosted by Jack Cumming | Jun 4, 2024 | Sales & Marketing | 0 |
Senior living is in the journalistic sights as reporters seek dramatic targets for their reportorial word-weapons.
Read MorePosted by Jack Cumming | May 31, 2024 | Leadership | 0 |
Justin Boogaard is the founder of PoweredByGoGo. He is exactly the kind of positive entrepreneurial thinker that senior living needs!
Read MorePosted by Jack Cumming | May 28, 2024 | Technology | 1 |
Imagine how aging people can be assisted when big data combines instantly with computation to spare them distress. We can embrace that future!
Read MorePosted by Jack Cumming | May 17, 2024 | Foresight Financials | 0 |
Actuaries can help an enterprise to match risks and finances over a time period — say, the lifetime of the residents.
Read MorePosted by Jack Cumming | May 15, 2024 | Leadership | 0 |
Greatness belongs to those who do not fear the abyss, and by taking that leap, they lead the way to betterment for all.
Read MorePosted by Jack Cumming | May 10, 2024 | Technology | 0 |
Are there lessons for senior living in the generational shift that is occurring at Amazon? What does it take to keep an organization fresh and thriving?
Read MorePosted by Jack Cumming | May 8, 2024 | Wellness Wednesday | 0 |
Realize the buzz for which you work — it might be the paycheck, but in senior living, it’s likely more, much more.
Read MorePosted by Jack Cumming | May 3, 2024 | Foresight Financials | 0 |
The life of an immigrant can be humbling and tough, but it builds character and integrity. Senior living is blessed to give many immigrants their start.
Read MorePosted by Jack Cumming | Apr 30, 2024 | Foresight Financials | 1 |
In March, Fitch released a draft detailing revisions to its ratings system for not-for-profit...
Read MorePosted by Jack Cumming | Apr 19, 2024 | Foresight Financials | 0 |
We need to raise our social insurance systems above political bickering and deliberatively put them on a basis that the public can trust.
Read MorePosted by Jack Cumming | Apr 3, 2024 | Wellness Wednesday | 0 |
Be the catalyst that makes your team the greatest team that ever came to work. When your team is great, you’ll feel great too.
Read MorePosted by Jack Cumming | Mar 22, 2024 | Foresight Financials | 0 |
The business model for senior living is changing, even in the face of resistance from established entities. What does the future hold?
Read MorePosted by Jack Cumming | Mar 14, 2024 | Foresight Financials | 0 |
It’s easy to forget that customer value is the key to growth and, ironically, profit maximization. Especially for a trust business like senior living.
Read MorePosted by Jack Cumming | Mar 7, 2024 | Foresight Financials | 0 |
The lack of financial principles and safeguards like those that shield insurance annuity policyholders leaves entrance fee residents at risk.
Read MorePosted by Jack Cumming | Feb 22, 2024 | Foresight Financials, Leadership | 0 |
My experience is that most senior living operators have no idea that there is a national association of residents.
Read MorePosted by Jack Cumming | Feb 19, 2024 | Leadership | 0 |
Do you aspire to CEO? If not, why not? Perhaps you are well-qualified and just doubt yourself. Instead of letting fear limit your life, lift your sights.
Read MorePosted by Jack Cumming | Feb 15, 2024 | Leadership | 0 |
Is it possible for senior living executives and residents to join together in a common cause to make old age the best years of our lives?
Read MorePosted by Jack Cumming | Feb 12, 2024 | Sales & Marketing | 0 |
Clicking reply to a no-reply eblast shows interest that will be lost forever. That’s true for all businesses but especially for senior living.
Read MorePosted by Jack Cumming | Jan 30, 2024 | Technology | 0 |
We shouldn’t reinvent ethics for AI, but we should perfect the ethics that have been handed down to us through the eons.
Read MorePosted by Jack Cumming | Jan 26, 2024 | Leadership | 0 |
By Jack Cumming On January 25, as expected, the Senate Special Committee on Aging held its hearing...
Read MorePosted by Jack Cumming | Jan 22, 2024 | Leadership | 0 |
The simplest sign the senior living industry could send would be for a spokesman to appear at the hearing on Thursday to declare a new dawn.
Read MorePosted by Jack Cumming | Jan 22, 2024 | Technology | 0 |
The explosive arrival of artificial intelligence into public awareness has raised both fears and hopes. Here we consider whether the hopes are well-placed.
Read MorePosted by Jack Cumming | Jan 16, 2024 | Leadership | 0 |
Ethical standards dictate that the board ensure that the business fully accepts its moral responsibilities.
Read MorePosted by Jack Cumming | Jan 9, 2024 | Technology | 0 |
Artificial intelligence (AI) offers a chance for the industry to leapfrog from defensiveness to a more positive image.
Read MorePosted by Jack Cumming | Jan 3, 2024 | Technology | 0 |
Lately, it seems like the world is aflame with artificial intelligence fever. AI now is like the internet was then. But it’s only a tool — our tool.
Read MorePosted by Jack Cumming | Dec 22, 2023 | Life Enrichment | 0 |
The 75 Words Writing Club met shortly before Christmas to share on the topic “A Memorable Christmas Gift.” The stories are memorable!
Read MorePosted by Jack Cumming | Dec 20, 2023 | Leadership | 0 |
“The best defense is a strong offense,” as the adage goes. If you believe that the industry should go positive, read on.
Read MorePosted by Jack Cumming | Dec 11, 2023 | Leadership | 0 |
Success belongs to those who recognize opportunity, and who decisively seize the moment. That takes responsibility.
Read MorePosted by Jack Cumming | Nov 21, 2023 | Development | 0 |
While the OpenAI board was clashing over nonprofit values, LinkedIn hosted a conversation about a similar question for senior living.
Read MorePosted by Jack Cumming | Nov 17, 2023 | Leadership | 0 |
Getting to know Elon Musk through the lens of Walter Isaacson’s biography reveals a man of narrow genius with a mastery of tough love.
Read MorePosted by Jack Cumming | Nov 15, 2023 | Wellness Wednesday | 0 |
Whenever something new enters our lives, we quickly decide whether we’re afraid or welcoming. Do you fear change? Worse, are you afraid of success?
Read MorePosted by Jack Cumming | Nov 9, 2023 | Development | 0 |
Are we health care or a lifestyle product? When capital invests in senior living, are they investing in real estate or a business op?
Read MorePosted by Jack Cumming | Oct 26, 2023 | Sales & Marketing | 0 |
When was the last time you met a salesperson who was genuinely interested in what was best for you? Salespeople get paid for sales.
Read MorePosted by Jack Cumming | Oct 17, 2023 | Life Enrichment | 0 |
Cohousing can benefit all Americans. It looks a lot like today’s senior housing. Is it the most overlooked opportunity in America?
Read MorePosted by Jack Cumming | Oct 4, 2023 | Wellness Wednesday | 0 |
You can find the right situation for your talent. Bring your best game. Raise your performance toward perfection. Love others. Life can be really special.
Read MorePosted by Jack Cumming | Sep 8, 2023 | Technology | 0 |
There’s a lot of mystique and misapprehension around the idea of robots, and when new tools emerge there is the potential for fear to prevail over benefits.
Read MorePosted by Jack Cumming | Sep 6, 2023 | Wellness Wednesday | 0 |
We have much to be angry about. Let’s feel it. Let’s even voice it. Maybe, together, our fantasy Association of Angry Americans might make a difference.
Read MorePosted by Jack Cumming | Aug 31, 2023 | Leadership | 0 |
Here are some takeaways from T.J. Stiles’ probing of the life and business success of Cornelius Vanderbilt.
Read MorePosted by Jack Cumming | Aug 28, 2023 | Leadership | 0 |
Senior living will benefit by bursting the bonds of conventional rigidity. Change is coming, and the prize will go to the innovators.
Read MorePosted by Jack Cumming | Aug 22, 2023 | Development | 0 |
Isn’t it time for better living? Isn’t it time for a home where people want to live, instead of one where they have to live after they’re put away?
Read MorePosted by Jack Cumming | Aug 17, 2023 | Development | 0 |
The intriguing experiment with which we began shows that Kaiser could be more solidly committed to its mission “to provide … affordable health care … ”
Read MorePosted by Jack Cumming | Aug 14, 2023 | Life Enrichment | 0 |
Just as most senior living employees find purpose in their work, many residents still seek purpose and engagement in the larger world.
Read MorePosted by Jack Cumming | Aug 7, 2023 | Development | 0 |
We list here 10 bold ideas that might give aging senior living facilities a new life and might also transform how Americans live in the process.
Read MorePosted by Jack Cumming | Aug 2, 2023 | Development | 0 |
The image could be a more vibrant, vital concept to broaden the market. We can achieve that by appealing to younger people wanting convenience.
Read MorePosted by Jack Cumming | Jul 31, 2023 | Sales & Marketing | 1 |
This is the first in a three-part series. In this part, we concentrate principally on a problem that now handicaps senior living, its image.
Read MorePosted by Jack Cumming | Jul 14, 2023 | Technology | 1 |
Wouldn’t it be wonderful if there were a universally accessible record of your health history? That’s the dream.
Read MorePosted by Jack Cumming | Jul 5, 2023 | Leadership | 0 |
Let’s not let senior living ever become like cable. We can do much better. If we make senior living the trusted, responsive industry, everyone will prosper.
Read MorePosted by Jack Cumming | Jun 20, 2023 | Development | 0 |
Does a nonprofit senior living enterprise offer consumer or business advantages over for-profits? That is a question that is seldom asked …
Read MorePosted by Jack Cumming | Jun 14, 2023 | Wellness Wednesday | 0 |
Generations to come benefit from our gifts to them. The higher we lift them, and the more accepting they are of those gifts, the better our world can become
Read MorePosted by Jack Cumming | Jun 8, 2023 | Development | 0 |
If the market begins to shift toward a grassroots cohousing concept, the question for CCRCs will be whether they can adapt.
Read MorePosted by Jack Cumming | May 25, 2023 | Sales & Marketing | 0 |
These shadow shopping experiences suggest that the industry has yet to learn how to tell its story; it shouldn’t be stigmatized.
Read MorePosted by Jack Cumming | May 11, 2023 | Sales & Marketing | 0 |
No two senior living communities approach marketing in the same way, though there are similarities. One event, though, in mid-April was the pits.
Read MorePosted by Jack Cumming | May 4, 2023 | Leadership | 0 |
There’s a lesson for everyone here. Value and integrity matter in all businesses but nowhere more than in congregate senior living.
Read MorePosted by Jack Cumming | Apr 19, 2023 | Wellness Wednesday | 0 |
We never know when our time will come. If we do our best in service to others, we will be prepared whenever our time comes to make the sacrifice.
Read MorePosted by Jack Cumming | Feb 21, 2023 | Wellness Wednesday | 0 |
Sometimes we need to pause and take a deep breath and find a quiet spot to sip the warmth of hot chocolate and let the tide of duty more become manageable.
Read MorePosted by Jack Cumming | Feb 20, 2023 | Life Enrichment | 0 |
Could senior living, with its commitment to an aging demographic facing potential decline into helplessness? Show America the way to get past today.
Read MorePosted by Jack Cumming | Feb 2, 2023 | Life Enrichment | 0 |
Rethinking senior living for the decades ahead requires imagination and an entrepreneurial spirit. Creative financing is part of this.
Read MorePosted by Jack Cumming | Jan 25, 2023 | Leadership | 0 |
Let’s look at the advantages of consolidation, which are the same as those of large organizations in general!
Read MorePosted by Jack Cumming | Jan 5, 2023 | Leadership | 0 |
Great leaders don’t make excuses. They see and seize opportunities. Do you have what it takes to bring that leadership to meet the opportunity?
Read MorePosted by Jack Cumming | Dec 26, 2022 | Life Enrichment | 0 |
During the holidays, give to yourself the same gift of indulgence that you give to others. Love yourself so others can love you.
Read MorePosted by Jack Cumming | Dec 20, 2022 | Wellness Wednesday | 0 |
as Dickens closed A Christmas Carol, “ … and it was always said of him, that he knew how to keep Christmas well, if any man alive possessed knowledge … “
Read MorePosted by Jack Cumming | Dec 18, 2022 | Life Enrichment | 0 |
Ageism is in the eye of the ageists. Most of us who are old are enjoying who we are now as much as we did in our youth.
Read MorePosted by Jack Cumming | Dec 14, 2022 | Life Enrichment | 0 |
Old age comes with the blessing of freedom, but old people face anxiety just as do people of all ages.
Read MorePosted by Jack Cumming | Dec 11, 2022 | Development | 0 |
This three-part series seeks to narrate aging for those who don’t yet feel old. Not everyone is blessed to experience that stage of life.
Read MorePosted by Jack Cumming | Dec 1, 2022 | Leadership | 0 |
From a public perspective, it seems obvious that what is needed is a more principled, proactive approach to regulation and enforcement.
Read MorePosted by Jack Cumming | Nov 28, 2022 | Life Enrichment | 0 |
Building and expanding CCRCs is a capital-intensive business, and nonprofits have limited access to capital.
Read MorePosted by Jack Cumming | Nov 17, 2022 | Life Enrichment | 0 |
There are two sides to the sport of business. The most fun is to be the innovator. Not everyone is cut out to be an entrepreneur.
Read MorePosted by Jack Cumming | Nov 14, 2022 | Sales & Marketing | 0 |
Senior living can thrive if we can evolve a way to give people the trust and security they crave and to address the affordability question.
Read MorePosted by Jack Cumming | Nov 8, 2022 | Wellness Wednesday | 0 |
“The highest honor of friendship isn’t found in beautifully planned events. The highest honor of friendship is messy and dingy and real.”
Read MorePosted by Jack Cumming | Oct 31, 2022 | Life Enrichment | 0 |
Integrating clinical practice into senior living offers an opportunity for revenue growth while providing a highly desirable public service.
Read MorePosted by Jack Cumming | Oct 26, 2022 | Leadership | 0 |
When it comes to budgeting, those immediately involved in the process are most affected, or even everyone as we face the economic uncertainties of 2023.
Read MorePosted by Jack Cumming | Oct 18, 2022 | Wellness Wednesday | 0 |
Burnout is everywhere. It, too, is a devastating disease. Many have fallen into its grip. Yet, it gets far less attention than COVID.
Read MorePosted by Jack Cumming | Oct 5, 2022 | Development | 0 |
Much of that hesitancy is the natural resistance of older people to change. They want assurance that CCRCs can be trusted.
Read MorePosted by Jack Cumming | Sep 12, 2022 | Development | 0 |
As is true of senior living, cruise ships appear to give little thought to inequities of birth that distinguish low-wage workers from those they serve.
Read MorePosted by Jack Cumming | Sep 5, 2022 | Sales & Marketing | 2 |
An organization loses its identity when it renames, but the determinant of success or decline is its reputation for customer value.
Read MorePosted by Jack Cumming | Aug 25, 2022 | Leadership | 0 |
CEOs are central in the story of whether senior living succeeds or fails. And yet, we give little attention to how to prepare for leadership.
Read MorePosted by Jack Cumming | Aug 18, 2022 | Development | 1 |
Recently, at a conference, I was reminded of how difficult it is to address hearing impairments, even for the most well-intentioned organizations.
Read MorePosted by Jack Cumming | Aug 11, 2022 | Life Enrichment | 0 |
Most SLF readers also know that travel in the summer of 2022 is “complicated.” And can also experience the simple phrase “expect the unexpected.”
Read MorePosted by Jack Cumming | Aug 1, 2022 | Employee Engagement | 0 |
Senior living, too, will have to adapt or become fodder in the new economic experiment with the freedom economy.
Read MorePosted by Jack Cumming | Jul 28, 2022 | Employee Engagement | 0 |
There is generally more talent and corporate potential in the teams that managers and executives lead than is evident on the surface.
Read MorePosted by Jack Cumming | Jul 17, 2022 | Life Enrichment | 0 |
They may have an insecure laugh or quietly keep to themselves. They may never be noticed or seen as nuisances. They are mostly lonely.
Read MorePosted by Jack Cumming | Jul 4, 2022 | Technology | 0 |
Technology offers senior living the promise to optimize workforce potential and improve mission fulfillment. It’s good business.
Read MorePosted by Jack Cumming | Jun 16, 2022 | Development | 0 |
While it’s best to avoid risk through clarity, transparency, best practices, good intentions, and more, financial risk will always be with us.
Read MorePosted by Jack Cumming | Jun 13, 2022 | Technology | 0 |
Stepping back for a moment to set toileting in perspective, it seems evident that the future of toilet seats will have to involve integrating toilet technologies.
Read MorePosted by Jack Cumming | May 31, 2022 | Life Enrichment | 0 |
Rejection is painful, especially when it’s not warranted. We all can benefit from burning our rejection letters.
Read MorePosted by Jack Cumming | May 23, 2022 | Life Enrichment | 0 |
The theme was “bold,” a timely message for an industry just emerging from the pandemic to find a world of change.
Read MorePosted by Jack Cumming | May 18, 2022 | Life Enrichment | 0 |
Hearing is a challenge that is readily addressable, and in the process, addressing it can improve senior living for everyone.
Read MorePosted by Jack Cumming | May 12, 2022 | Life Enrichment | 0 |
If a middle ground is found between the extremes of price, then more people are able to have the benefits that corrected hearing can bring into their lives.
Read MorePosted by Jack Cumming | May 9, 2022 | Life Enrichment | 0 |
A proactive approach to hearing, to enable residents to live fuller, purposeful lives, generates a much more positive image of senior living.
Read MorePosted by Jack Cumming | Apr 22, 2022 | Life Enrichment | 0 |
As people listened to each other it converged on a belief that residents need to be heard and ignoring residents will inhibit move-ins.
Read MorePosted by Jack Cumming | Apr 13, 2022 | Employee Engagement | 0 |
As the workforce shortage continues, employers will miss out if they don’t respond decisively and effectively.
Read MorePosted by Jack Cumming | Apr 7, 2022 | Leadership | 0 |
Getting rid of the age barrier can help bring down the age stigma, rejuvenate residency, and end the implicit ageism of age segregation.
Read MorePosted by Jack Cumming | Apr 4, 2022 | Employee Engagement | 0 |
The idea that a job was security proved to be a myth during the layoffs of 2020. Even the most dedicated, loyal employees were stretched to their limits.
Read MorePosted by Jack Cumming | Mar 29, 2022 | Development | 0 |
It’s good policy. It’s good medical practice. It’s good for consumers. How often do we have an opportunity like that?
Read MorePosted by Jack Cumming | Mar 22, 2022 | Life Enrichment | 0 |
Is this grassroots model something that might elevate the resident experience in senior living?
Read MorePosted by Jack Cumming | Mar 14, 2022 | Life Enrichment | 0 |
Her story was simple and common. Sometimes breaking the rules is the right thing to do for everyone involved.
Read MorePosted by Jack Cumming | Mar 9, 2022 | Life Enrichment | 0 |
Changing to an empowerment culture can make better living a promising prospect for people who want a less hassled, secure existence.
Read MorePosted by Jack Cumming | Mar 3, 2022 | Leadership | 0 |
The decisions that are now being made will determine whether today’s senior living is tomorrow’s “home for life.”
Read MorePosted by Jack Cumming | Feb 28, 2022 | Development | 0 |
At introductions, after people get past the word “actuary,” and after they ask what they do, it’s often evident that they still have no clue.
Read MorePosted by Jack Cumming | Feb 22, 2022 | Development | 0 |
Giving a Future Residents Club beyond a “waiting list” can help feed prospects into a particular community. It’s more than a marketing ploy.
Read MorePosted by Jack Cumming | Feb 15, 2022 | Life Enrichment | 0 |
There is nothing worse than a resident who has been enticed into moving in only to discover after move-in that all is not what was expected.
Read MorePosted by Jack Cumming | Feb 10, 2022 | Leadership | 0 |
Let’s not overdo the decision processes. If we make a choice and get it wrong, we can shift direction and learn from our mistakes.
Read MorePosted by Jack Cumming | Feb 6, 2022 | Life Enrichment | 0 |
A movement to support staying put while aging took root 20 years ago this February. Now there’s a nationwide network of villages.
Read MorePosted by Jack Cumming | Jan 31, 2022 | Employee Engagement | 0 |
It seems likely that those businesses which adapt to changing worker and customer expectations will be better positioned for the future.
Read MorePosted by Jack Cumming | Jan 24, 2022 | Development | 0 |
Tract housing. You know the concept . . . identical houses. The lyricist called them “ticky tacky.” This new version may be the future.
Read MorePosted by Jack Cumming | Jan 9, 2022 | Leadership | 0 |
It’s not a new challenge. It is a complicated one because of persistent convention and the heavy involvement of the federal government.
Read MorePosted by Jack Cumming | Jan 3, 2022 | Development | 0 |
“Boomers want healthcare to be ‘behind the walls’ rather than in the front.” Can senior living give them what they want?
Read MorePosted by Jack Cumming | Dec 28, 2021 | Sales & Marketing | 0 |
The lesson of this book is ancient and yet contemporary at the same time. Those hoping to learn to persuade others may find themselves changed.
Read MorePosted by Jack Cumming | Dec 22, 2021 | Leadership | 0 |
Giving residents the assurance that they are truly set for life is a gift above all gifts. It can also be your best marketing tool.
Read MorePosted by Jack Cumming | Dec 14, 2021 | Sales & Marketing | 0 |
With depictions of the spirit and life of the community, these videos provide the most compelling invitation that I have seen anywhere.
Read MorePosted by Jack Cumming | Dec 8, 2021 | Technology | 0 |
If Amazon can step up its game, this new commitment to senior living holds the promise to improve life for residents.
Read MorePosted by Jack Cumming | Dec 2, 2021 | Life Enrichment | 0 |
We have so many opportunities to make life’s journey better. It’s inspiring to encounter organizations that are doing just that.
Read MorePosted by Jack Cumming | Nov 29, 2021 | Technology | 0 |
There were several robots scooting about the Exhibit Hall during the LeadingAge meeting. But one really stood out.
Read MorePosted by Jack Cumming | Nov 22, 2021 | Leadership | 0 |
We have to be sure that when we shape what’s utopian for today, we build in flexibility so can appeal to the dreams of the future.
Read MorePosted by Jack Cumming | Nov 17, 2021 | Technology | 0 |
A study to see how a gadget as straightforward as a watch can help bring us a healthier population and more productive aging for our futures.
Read MorePosted by Jack Cumming | Nov 14, 2021 | Leadership | 0 |
Mr. Frederick asks: “Is aging in place really what we want?” His answer is that it’s not and that the contrary view is a fallacy.
Read MorePosted by Jack Cumming | Nov 8, 2021 | Life Enrichment | 0 |
Happy employees make happy residents and vice versa. That reciprocity is the secret sauce of senior living.
Read MorePosted by Jack Cumming | Nov 4, 2021 | Technology | 0 |
A funny Alexa mix-up caused by my trip to Leading Age demonstrates both how far we’ve come with technology and how far we still have to go.
Read MorePosted by Jack Cumming | Oct 25, 2021 | Life Enrichment | 0 |
We’re all one family sharing this period in history. That’s the positive message we find in the lives of so many who work in senior living.
Read MorePosted by Jack Cumming | Oct 20, 2021 | Development | 0 |
Change can seem radical when it’s not. It only seems radical because it’s unfamiliar. Can senior living break out of its comfort zone?
Read MorePosted by Jack Cumming | Oct 14, 2021 | Leadership | 0 |
Calling on policymakers to recognize and ensure that the industry remains both strong and private so that it can thrive.
Read MorePosted by Jack Cumming | Oct 12, 2021 | Technology | 0 |
The one technology that is used by all residents is television. The tech industry is missing a big opportunity by not tuning in.
Read MorePosted by Jack Cumming | Sep 30, 2021 | Technology | 0 |
Artificial Intelligence has become very important. It’s hard to know exactly what it is. But we definitely know what it is isn’t . . .
Read MorePosted by Jack Cumming | Sep 26, 2021 | Leadership | 0 |
The biggest challenge facing senior living is one that is seldom spoken of. Are you ready to address it yet?
Read MorePosted by Jack Cumming | Sep 21, 2021 | Employee Engagement | 0 |
The big idea is that people are more productive when working for themselves rather than having to endure an unhappy work situation.
Read MorePosted by Jack Cumming | Sep 9, 2021 | Leadership | 0 |
Or maybe what not to do. Not all providers follow these practices. Those who don’t should take pride in their wisdom.
Read MorePosted by Jack Cumming | Aug 31, 2021 | Development | 0 |
Alternatives to today’s senior living are coming fast. Will prospects view senior living the way many in the industry do?
Read MorePosted by Jack Cumming | Aug 29, 2021 | Technology | 0 |
With our herky-jerky return to pre-pandemic normality, how do we integrate the advances of remote working into traditional concepts?
Read MorePosted by Jack Cumming | Aug 17, 2021 | Development | 0 |
Would you move to a hassle-free “dwelling” where you belong, where you fit in, and where you know you’re home?
Read MorePosted by Jack Cumming | Aug 9, 2021 | Technology | 0 |
By Jack Cumming The age of digitization allows a growing celebration of each consumer’s...
Read MorePosted by Jack Cumming | Aug 3, 2021 | Leadership | 0 |
The C-Suite is where the buck stops, where responsibility is accepted, and where vision is focused on a better future for all stakeholders.
Read MorePosted by Jack Cumming | Jul 22, 2021 | Leadership | 0 |
We are positioned for change. That new vision of a new resident and a new industry concept is our opportunity for the dawning new era.
Read MorePosted by Jack Cumming | Jul 12, 2021 | Sales & Marketing | 0 |
The key to sales success is to make your prospect a star and to show that you know and understand that star prospect. Is that you?
Read MorePosted by Jack Cumming | Jul 6, 2021 | Leadership | 0 |
Senior living is seen as the choice of last resort for prospective residents and employees alike. How do we restore faith in our mission?
Read MorePosted by Jack Cumming | Jun 22, 2021 | Leadership | 0 |
There’s opportunity for senior living operators in meeting needs both for hassle-reducing amenities and for excellence in care services.
Read MorePosted by Jack Cumming | Jun 17, 2021 | Leadership | 0 |
A first step toward restoring the senior living industry as an attractive & ethical choice for those facing the uncertainties of aging.
Read MorePosted by Jack Cumming | Jun 14, 2021 | Employee Engagement | 0 |
Is the CEO as effective as the combined efforts of 200 lesser workers at $30/hour or 400 at the proposed minimum of $15/hour?
Read MorePosted by Jack Cumming | Jun 7, 2021 | Leadership | 0 |
These nonprofit leaders wouldn’t act differently as for-profit leaders. Our industry’s purpose is to meet the needs of aging Americans.
Read MorePosted by Jack Cumming | Jun 2, 2021 | Technology | 0 |
This article is both personal and painful. Anyone can be duped by the fraudsters who now troll the internet in search of victims.
Read MorePosted by Jack Cumming | May 26, 2021 | Leadership | 0 |
Is it possible that for-profits are more socially responsible than mission-centered nonprofits? Let’s take another look.
Read MorePosted by Jack Cumming | May 23, 2021 | Leadership | 0 |
Strategic questioning can lift every organizational level and improve the overall enterprise in the process.
Read MorePosted by Jack Cumming | May 17, 2021 | Leadership | 0 |
Are we in the senior living business or the people living business? Will we adapt with new trends or go the way of the railroads?
Read MorePosted by Jack Cumming | May 11, 2021 | Life Enrichment | 0 |
The time of celebration is close at hand. We can congratulate ourselves. We are emerging into the warmth of renewed purpose.
Read MorePosted by Jack Cumming | May 2, 2021 | Development | 0 |
Are entrance fees a prepayment of future services or more like a down payment on a home? Some residents are starting to wonder.
Read MorePosted by Jack Cumming | Apr 26, 2021 | Employee Engagement | 0 |
Good advice for any business, and particularly good advice for senior living which is inherently a people business.
Read MorePosted by Jack Cumming | Apr 20, 2021 | Sales & Marketing | 0 |
Have you ever thought of getting advice on selling senior living from . . . a senior living resident? What a crazy idea!
Read MorePosted by Jack Cumming | Apr 14, 2021 | Life Enrichment | 0 |
Residents are the reason for senior living. They should be full partners, members in our mission of making life fulfilling.
Read MorePosted by Jack Cumming | Apr 7, 2021 | Life Enrichment | 0 |
Want to increase your bottom line? It’s about the experience. Deliver the experience, and the money (occupancy) will not be a challenge.
Read MorePosted by Jack Cumming | Apr 4, 2021 | Technology | 0 |
“Do you have experience with a useful product or a ‘problem that needs solving’ — relating to dementia or mild cognitive impairment?”
Read MorePosted by Jack Cumming | Mar 29, 2021 | Leadership | 0 |
This is pure sensationalism dished up to a public tired of pandemic restrictions and eager to find someone to blame.
Read MorePosted by Jack Cumming | Mar 23, 2021 | Leadership | 0 |
Trying to lead during a pandemic is like parenting. Things change so fast that it’s hard to know how to react.
Read MorePosted by Jack Cumming | Mar 18, 2021 | Leadership | 0 |
When did you last really listen without thinking of what you might want to say next? Listening is not a skill that is taught in most schools.
Read MorePosted by Jack Cumming | Mar 10, 2021 | Leadership | 0 |
He put his own money on the line. He asked staff to volunteer to live onsite, in a hygienic bubble, for the protection of residents.
Read MorePosted by Jack Cumming | Mar 2, 2021 | Life Enrichment | 0 |
Have you ever wondered what it would be like to be old? The dream was the reconciliation of my loss and regrets.
Read MorePosted by Jack Cumming | Feb 28, 2021 | Leadership | 0 |
Older people are capable of remaining productive longer than was the case 40 years ago. Senior living needs to adapt as well.
Read MorePosted by Jack Cumming | Feb 17, 2021 | Development | 0 |
The history of how we came to live as we did in the 20th century is germane for imagining how we will choose to live in the 21st century.
Read MorePosted by Jack Cumming | Feb 11, 2021 | Employee Engagement | 0 |
Innovation takes courage. Would your organization be bold enough to embrace any of these possibilities with their workforce?
Read MorePosted by Jack Cumming | Feb 7, 2021 | Leadership | 0 |
Our hope is that the openness to change brought on by the pandemic persists to advance the lives of employees and residents.
Read MorePosted by Jack Cumming | Feb 2, 2021 | Life Enrichment | 0 |
This is a human story. And it explains as anything less human in its content cannot, the joys and positives of congregate living.
Read MorePosted by Jack Cumming | Jan 27, 2021 | Development | 0 |
Those people with the vision, gumption, energy, and access to capital to lead change will be those who inherit the future.
Read MorePosted by Jack Cumming | Jan 19, 2021 | Leadership | 0 |
A new practice standard for “Continuing Care Retirement Communities and At Home Programs” begs the question, does the world need actuaries?
Read MorePosted by Jack Cumming | Jan 17, 2021 | Leadership | 0 |
As we embark on a new year that promises more opportunities than its predecessor, it is a good time to reconsider industry fundamentals.
Read MorePosted by Jack Cumming | Jan 12, 2021 | Development | 0 |
Today, there is less emphasis on responding to consumers than there is on sales and marketing. Is a change coming?
Read MorePosted by Jack Cumming | Jan 10, 2021 | Leadership | 0 |
It’s time to rethink whether nonprofit status is best for senior housing. It may be past time. But let us begin.
Read MorePosted by Jack Cumming | Dec 29, 2020 | Leadership | 0 |
We need to move beyond the deflection of responsibility that is the blame game. We are all in this together. We all have responsibility.
Read MorePosted by Jack Cumming | Dec 22, 2020 | Life Enrichment | 0 |
Christmas brings promise and hope, restores family, and lifts our spirit. Even in the depths of the Great Depression. Even in a year of pandemic upheaval.
Read MorePosted by Jack Cumming | Dec 16, 2020 | Sales & Marketing | 0 |
The lesson is simple. Reputation matters in senior living. And your branding and messaging can never cover a flawed offering.
Read MorePosted by Jack Cumming | Dec 10, 2020 | Leadership | 0 |
If it weren’t for all the old people, would you live in senior living? With friends, fun events, meals, and care available as needed?
Read MorePosted by Jack Cumming | Dec 2, 2020 | Leadership | 0 |
Pushing back against the industry’s predilection for changing vocabulary, while leaving the substance unchanged.
Read MorePosted by Jack Cumming | Nov 29, 2020 | Leadership | 0 |
Effective regulation to protect residents and plain-English financial and contractual documents intended to inform residents. Is it possible?
Read MorePosted by Jack Cumming | Nov 19, 2020 | Life Enrichment | 0 |
Our world has changed forever. The shock of COVID has given us distress but also the rapid change to make the 2020s a decade of opportunity.
Read MorePosted by Jack Cumming | Nov 9, 2020 | Development | 0 |
With today’s design, approval, & construction timelines, investors have to be patient before they see any ROI. That time lag is costly.
Read MorePosted by Jack Cumming | Nov 2, 2020 | Leadership | 0 |
There is some tension between a government approach and private enterprise approaches to aging. Both approaches need to be considered.
Read MorePosted by Jack Cumming | Oct 25, 2020 | Life Enrichment | 0 |
Perfection takes a toll so it’s not surprising that burnout is a common challenge. This challenge is emotional and so the response has to speak to emotions.
Read MorePosted by Jack Cumming | Oct 15, 2020 | Development | 0 |
More and more senior living providers seem to be looking seriously at offering clinical primary care onsite in their communities.
Read MorePosted by Jack Cumming | Oct 4, 2020 | Leadership | 0 |
A woman who puts innovative service to humankind before all other concerns. As it turns out, that’s good business practice as well.
Read MorePosted by Jack Cumming | Sep 28, 2020 | Development | 0 |
What industries might have access to the needed capital and stand to benefit from acting as a disrupter of age-segregated housing?
Read MorePosted by Jack Cumming | Sep 21, 2020 | Development | 0 |
Life in the 21st is more harried with two-income families, remote work, childcare, and aging parents. There’s opportunity in these developments.
Read MorePosted by Jack Cumming | Sep 17, 2020 | Development | 0 |
It’s a seldom mentioned truth that senior living is one of the few industries that is still allowed to discriminate. Is that changing?
Read MorePosted by Jack Cumming | Sep 14, 2020 | Leadership | 0 |
Sometimes we take dogma to the extreme, even to our own detriment. Here is an example. What’s wrong? What’s right? What’s safe?
Read MorePosted by Jack Cumming | Aug 25, 2020 | Leadership | 0 |
There is no courageous town marshal to ride in to save the day and restore justice. The system itself is broken. We need to fix it.
Read MorePosted by Jack Cumming | Aug 11, 2020 | Leadership | 0 |
How do we interpret the evolving science to be sure that our actions are sufficient to keep those in our trust safe, secure, and free from exposure?
Read MorePosted by Jack Cumming | Aug 6, 2020 | Development | 1 |
What a time this has been. And, it’s not over yet. Let’s gaze into the crystal ball to see what senior living may come to.
Read MorePosted by Jack Cumming | Jul 16, 2020 | Development | 0 |
Early indications are that the Master Plan process has benefited from the pause brought on by COVID-19 and highlighted our shared dependence on one another.
Read MorePosted by Jack Cumming | Jun 29, 2020 | Development | 1 |
Are you in the market for senior living? Probably not. Are you in the market for better living? Who isn’t? That change of one word sure makes a difference.
Read MorePosted by Jack Cumming | Jun 24, 2020 | Development | 1 |
When senior living shares in the cost savings, telemedicine can open a new revenue source while providing a distinct advantage unique to congregate living.
Read MorePosted by Jack Cumming | Jun 16, 2020 | Development | 2 |
The recent negative publicity may be unfair, but it is a new public awareness reality with which senior living operators must cope.
Read MorePosted by Jack Cumming | May 27, 2020 | Leadership | 0 |
Among some cynical employees, the banter is that C-Suite stands for “complacency”. The current crisis has snapped any complacency out of the C-Suite.
Read MorePosted by Jack Cumming | Apr 29, 2020 | Leadership | 0 |
Providers can begin now to prepare for a post-COVID-19 world that will be very different from what we’ve long known.
Read MorePosted by Jack Cumming | Mar 29, 2020 | Life Enrichment | 0 |
Is technology the solution?
Read MorePosted by Jack Cumming | Mar 24, 2020 | Development | 0 |
What might more proactive regulation look like? Here are some ideas that occur to an old guy.
Read MorePosted by Jack Cumming | Mar 18, 2020 | Sales & Marketing | 0 |
Every person in a senior living community is a member of the sales team.
Read MorePosted by Jack Cumming | Mar 9, 2020 | Leadership | 0 |
If full occupancy is your dream, receiving a lawsuit from the Garcia law firm is your nightmare.
Read MorePosted by Jack Cumming | Feb 27, 2020 | Sales & Marketing | 0 |
These village members are prime prospects for what you offer.
Read MorePosted by Jack Cumming | Jan 7, 2020 | Development | 0 |
All human beings can benefit from a structure that gives them whatever they need, whenever they need it, and in accordance with their own life choices.
Read MorePosted by Jack Cumming | Dec 25, 2019 | Development | 1 |
Imagine a for-profit corporation that covenanted to act like a nonprofit. What would that mean?
Read MorePosted by Jack Cumming | Dec 8, 2019 | Leadership | 1 |
A quieter event shadow of the LeadingAge hoopla. There is a message in the contrast, the one overwhelming, the other moving.
Read MorePosted by Jack Cumming | Nov 20, 2019 | Sales & Marketing | 0 |
Historically, a brand was a kind of covenant between a corporation and its customers. This is relevant not only for Brookdale but for the industry.
Read MorePosted by Jack Cumming | Nov 17, 2019 | Sales & Marketing | 0 |
Communities are continuously trying to reach younger seniors. Why isn’t it working?
Read MorePosted by Jack Cumming | Nov 12, 2019 | Sales & Marketing | 2 |
Marketing is a calling that requires the ultimate in human understanding. How does your sales team stack up?
Read MorePosted by Jack Cumming | Oct 24, 2019 | Development | 0 |
Disrupt or Be Disrupted
Read MorePosted by Jack Cumming | Oct 15, 2019 | Leadership | 1 |
Pragmatic, workable solutions to difficult challenges
Read MorePosted by Jack Cumming | Oct 14, 2019 | Leadership | 0 |
The Master Plan opportunity
Read MorePosted by Jack Cumming | Sep 17, 2019 | Development, Life Enrichment | 0 |
Adding a simple element can show prospects that a community is technologically forward-thinking
Read MorePosted by Jack Cumming | Sep 11, 2019 | Sales & Marketing | 0 |
All kinds of people
Read MorePosted by Jack Cumming | Sep 9, 2019 | Development | 0 |
The benefits for residents are clear
Read MorePosted by Jack Cumming | Sep 3, 2019 | Sales & Marketing | 0 |
Reverse the chain of command to put customers first
Read MorePosted by Jack Cumming | Aug 9, 2019 | Sales & Marketing | 0 |
Senior living can learn from cruise companies
Read MorePosted by Jack Cumming | Jul 29, 2019 | Development | 0 |
A Rose by Any Other Name
Read MorePosted by Jack Cumming | Jul 18, 2019 | Leadership | 0 |
A Matter of Trust
Read MorePosted by Jack Cumming | Jun 21, 2019 | Employee Engagement, Leadership | 0 |
The solution for the staffing challenge is easily stated, though more difficult to implement.
Read MorePosted by Jack Cumming | Jun 4, 2019 | Employee Engagement, Leadership | 0 |
Did you ever have an insight or brilliant idea only to receive a less than enthusiastic response from the boss?
Read MorePosted by Jack Cumming | May 28, 2019 | Leadership | 0 |
A charrette is a time-tested method for bringing a creative group together in intense interaction toward a common purpose.
Read MorePosted by Jack Cumming | May 19, 2019 | Development | 0 |
For the past several years, Air Force Village West (AFVW), now doing business as Altavita Village, in Riverside, California, has been languishing in financial straits.
Read MorePosted by Jack Cumming | Apr 9, 2019 | Life Enrichment | 0 |
We all know that financial deception of the elderly seems to be on the rise . . .
Read MorePosted by Jack Cumming | Mar 25, 2019 | Leadership | 0 |
Five lessons we can learn that will impact senior housing.
Read MorePosted by Jack Cumming | Mar 12, 2019 | Life Enrichment | 0 |
Steve Moran recently introduced me to Adam Grant, a professor at U Penn’s Wharton School specializing in organizational psychology.
Read MorePosted by Jack Cumming | Feb 28, 2019 | Development | 0 |
The continuing care industry allows responsible aging adults to avoid the possibility that they may become dependent on family or government because of age-related disabilities
Read MorePosted by Jack Cumming | Feb 26, 2019 | Development | 0 |
Could a comprehensively integrated approach to all healthcare needs – acute and chronic – affecting the elderly offer financial opportunity for senior housing?
Read MorePosted by Jack Cumming | Feb 14, 2019 | Development | 0 |
Not long ago, I inadvertently stumbled into a passionate discussion about senior living.
Read MorePosted by Jack Cumming | Jan 24, 2019 | Leadership | 0 |
The Guardian newspaper reports that over 70% of us fear robots taking over our lives.
Read MorePosted by Jack Cumming | Jan 17, 2019 | Leadership | 0 |
This is a tribute to the best of the best Executive Directors I have met in my time.
Read MorePosted by Jack Cumming | Jan 2, 2019 | Life Enrichment | 0 |
Do you partner with your residents to create a Wholeness Community Culture in which everyone feels they belong and are listened to?
Read MorePosted by Jack Cumming | Dec 27, 2018 | Development | 0 |
Air Force Village West (AFVW), dba Altavita Village, is a struggling CCRC on what was March Air Force Base in Riverside, CA.
Read MorePosted by Jack Cumming | Dec 19, 2018 | Sales & Marketing | 0 |
Will It Lead To A Wholeness Culture Seniors Love?
Read MorePosted by Jack Cumming | Dec 11, 2018 | Life Enrichment | 0 |
At the LeadingAge Philadelphia Conference, Katie Smith Sloan, the LeadingAge CEO, and I had a brief exchange.
Read MorePosted by Jack Cumming | Nov 22, 2018 | Life Enrichment | 0 |
For those us who live and work with the elderly, though, the careers for which we are thankful can often seem daunting.
Read MorePosted by Jack Cumming | Oct 29, 2018 | Development | 0 |
Is Life Plan at Home the new independent living?
Read MorePosted by Jack Cumming | Oct 11, 2018 | Development | 0 |
For those who don’t know, villages are organizations of aging people who come together for mutual support.
Read MorePosted by Jack Cumming | Sep 19, 2018 | Leadership | 0 |
Financial strength can be elusive for enterprises dedicated to what they consider to be nonprofit principles.
Read MorePosted by Jack Cumming | Sep 11, 2018 | Leadership | 0 |
In that dedication to goodness financial realities can seem insignificant.
Read MorePosted by Jack Cumming | Aug 13, 2018 | Leadership | 0 |
Emergency preparedness in senior living is a significant concern for residents.
Read MorePosted by Jack Cumming | Jul 26, 2018 | Employee Engagement, Leadership | 0 |
There is no magic. Adapting the workplace to the modern enterprise requires experimentation.
Read MorePosted by Jack Cumming | Jul 23, 2018 | Life Enrichment | 0 |
Amazon’s Echo devices and the Alexa applications are improving the lives of residents.
Read MorePosted by Jack Cumming | Jul 15, 2018 | Development | 0 |
Fans of Shark Tank know that the blunt talk of a shark can be bruising, but it’s often fraught with a wise truth.
Read MorePosted by Jack Cumming | Jun 22, 2018 | Development | 0 |
Starting a senior housing enterprise or opening a new facility requires sizable investments in real estate, planning, building, and marketing.
Read MorePosted by Jack Cumming | May 20, 2018 | Life Enrichment | 0 |
Communities have vibrant, active, accomplished residents who are happy to contribute to the success of the enterprise that houses them.
Read MorePosted by Jack Cumming | Apr 24, 2018 | Leadership | 0 |
It’s important not to let dissatisfaction fester but to act before you become bitter.
Read MorePosted by Jack Cumming | Apr 18, 2018 | Leadership | 0 |
It’s important for corporate leaders to have rapid response protocols in place for a crisis.
Read MorePosted by Jack Cumming | Apr 5, 2018 | Leadership | 0 |
Is your company still sexy? Does it still appeal to you?
Read MorePosted by Jack Cumming | Feb 1, 2018 | Life Enrichment | 0 |
Part 2 of a two part series about the impact Amazon Echo — and it’s competitors — can have in Senior Housing.
Read MorePosted by Jack Cumming | Jan 26, 2018 | Life Enrichment | 0 |
Part 1 of a two-part series about the impact Amazon Echo — and it’s competitors — can have in Senior Housing.
Read MorePosted by Jack Cumming | Jan 19, 2018 | Life Enrichment | 0 |
The fear of dementia threatens everyone. Yet, imagine if your Alexa device were able to enhance thinking capabilities?
Read MorePosted by Jack Cumming | Jan 12, 2018 | Life Enrichment | 0 |
How healthcare is organized, regulated, delivered, and paid-for is a frequent topic in senior housing circles . . . and tax reform is front and center.
Read MorePosted by Jack Cumming | Dec 20, 2017 | Leadership | 0 |
Tax reform is the hot topic in the news these days and senior housing residents are militant about the potential loss of the medical deduction.
Read MorePosted by Jack Cumming | Dec 13, 2017 | Leadership | 0 |
Changing how questioning residents are viewed can go far toward reducing tensions and increasing residential attractiveness for prospective residents.
Read MorePosted by Jack Cumming | Sep 18, 2017 | Leadership | 0 |
“Where are you going?” . . . a very good question to pose to the senior services industry, in general, and to the industry giant Brookdale, in particular.
Read MorePosted by Jack Cumming | Aug 22, 2017 | Life Enrichment | 0 |
It is in empathy with Steve Moran in the loss that he now has to endure, we acknowledge his service to the cause of ameliorating life’s final chapter.
Read MorePosted by Jack Cumming | Jul 25, 2017 | Development | 0 |
Continuing Care Retirement Communities provide a continuum of care services on a residential campus, but many seniors are reluctant to leave their homes.
Read MorePosted by Jack Cumming | Jul 6, 2017 | Development | 0 |
Many observers see the likely future of Brookdale as one of dismantling the business into component parts, creating separate businesses that would have greater value than is possible with the integrated whole.
Read MorePosted by Jack Cumming | Jul 5, 2017 | Development | 0 |
Ventas or Blackstone, earlier Brookdale suitors, are familiar to us while Zhonghong Zhuoye Group Co., Ltd. is not; however, all are looking for investment opportunities.
Read MorePosted by Jack Cumming | Jun 21, 2017 | Leadership | 0 |
On a radio broadcast recently, an “expert” described data as the new oil. The point was that data has supplanted oil as the ubiquitous element affecting business results.
Read MorePosted by Jack Cumming | May 26, 2017 | Leadership | 0 |
The 37th Annual Conference of the California Council on Gerontology and Geriatrics offers vision and insights.
Read MorePosted by Jack Cumming | May 14, 2017 | Leadership | 0 |
Leslie Quintanar is one of those special people who choose senior living for a career out of a sense of having been called to serve others.
Read MorePosted by Jack Cumming | May 4, 2017 | Leadership | 0 |
The Senior Housing industry’s reputation for resident hospitality was on display March 18th when the National Continuing Care Residents Association (NaCCRA) met at Goodwin House at Bailey’s Crossroads in Virginia.
Read MorePosted by Jack Cumming | Apr 21, 2017 | Sales & Marketing | 0 |
There are lessons for senior housing to be gleaned from the experiences with other industries.
Read MorePosted by Jack Cumming | Apr 5, 2017 | Leadership | 0 |
An inside look at the Leading Age Ageism Workshop: Taking Steps Toward a New Vision.
Read MorePosted by Jack Cumming | Mar 27, 2017 | Life Enrichment | 0 |
Senior housing has remained very much a person-to-person industry much as it was in 1980; however, there is a growing fascination with technology in the our industry.
Read MorePosted by Jack Cumming | Mar 9, 2017 | Leadership | 0 |
Jack Cummings offers an in-person summary of the Senior Living Executive Conference at University of Southern California (USC).
Read MorePosted by Jack Cumming | Mar 2, 2017 | Development | 0 |
LeadingAge and other proponents of tax exempt senior housing have been silent about capital adequacy, although it lurks as a weighty unseen presence.
Read MorePosted by Jack Cumming | Feb 8, 2017 | Leadership | 0 |
Recent developments in Florida have led to heightened tensions in that state among (1) the Office of Insurance Regulation, which oversees Continuing Care Retirement Communities (CCRCs – sometimes called Life Plan Communities or Lifecare Communities); (2) providers, represented in LeadingAge Florida; and (3) residents, organized as the Florida Lifecare Residents Association (FLiCRA).
Read MorePosted by Jack Cumming | Jan 24, 2017 | Leadership | 0 |
The news has not been good of late for Brookdale Senior Living, which has seen its stock value plummet by nearly 75% over a period of two years during which its merger with Emeritus should have seen its value soaring.
Read MorePosted by Jack Cumming | Dec 29, 2016 | Sales & Marketing | 0 |
More and more boomers would rather stay alone in their homes than to live communally in what seems to them increasingly like an institution – a gilded cage.
Read MorePosted by Jack Cumming | Sep 14, 2016 | Life Enrichment | 0 |
In senior housing, the sense of well-being is to the customer experience what relaxation is to a restaurant patron.
Read MorePosted by Jack Cumming | Jun 12, 2014 | Leadership | 2 |
A look at CCRC’s as the ask residents for donations
Read More