AI delivered medical information and recommendations can come into our lives just as rapidly as smartphones have over the past decade and a half.

Lost in this revenue-enhancing emphasis is the patient whose treatment may be delayed or denied altogether.

The bigger opportunity, though, lies in improving the quality and relevance of that initial interaction while dramatically reducing the cost of healthcare delivery.

The financials began to show improving profit margins. While that might seem positive for some, the community reaction was not.

Enthusiasm for the new unified town plaza concept grew among the residents as they discussed it and looked at the architectural renderings.

Latisha Simpson’s expertise and creativity proved decisive in helping the board and the residents think through the pluses and minuses of the options.

The residents wanted financial security but weren’t sure how to achieve it. That was where her expertise came in.

This is Part 3 in the fiction of how one CCRC might have evolved with a different cultural focus. The series is written from a resident’s perspective.

As Executive Director, Sam knew that he would have to spend considerable time and was willing to rise to the challenge of serving resident-members.

Once upon a time, in a CCRC far away, there dwelt a community of docile residents. But the executive director had decided to retire …

On Friday, the IRS issued guidance on occupations qualifying for deductible treatment of gratuity payments. This might impact senior living.

Recently, the IRS issued its assessment of how recent tax legislation impacts seniors and, consequently, senior living…

It’s easier to adjust pricing and purchasing for a short-term business than it is for a long-term one. Senior living is long-term.

This is a call for the industry to take seriously the looming economic uncertainty and to minimize the risks to senior living enterprises.

The value that Brookdale might have brought to the residents and the community. Brookdale once had so much potential.

In this part, we suggest what financial advisers, developers, and financial officers might do to make the industry more trustworthy.

“We either initiate our own creative destruction and emerge stronger than before, or we play it safe and go out of business.” That deserves some thought.

Perhaps, if we could agree on principles, we could find a uniquely American path toward an effective, just system as a paradigm for the world.

Recently, we learned of a Chinese artificial intelligence company, DeepSeek (Chinese: 深度求索;...

The senior living industry can make a start by beginning to look at mission fulfillment in the most responsible and most effective way possible.

The singular best way to achieve high profits is to focus on excellence, and over the long run there is no doubt this is true.

More and more communities are transitioning from not-for-profit ownership to for-profit. For some providers and their residents that may seem like a bad thing.

I’ve tried to help the senior living industry find the path toward success. My hope has been that the industry might see what is so obvious to me.

Early in my career, a wise business friend counseled me, “Money flows toward those who are generous and away from those who are miserly.”

It’s time for radical change to preserve resident dignity and to make senior living more attractive than the alternative of staying put.