Category: Employee Engagement
Employee Engagement
PopularWould You Give Your Company Away to Your Employees?
Would you give your senior living company to the employees?
Be Wildly Successful by Doing This
Underpinning Deming’s philosophy is the “empowerment of the individual.” In his view, businesses that don’t do this are doomed to mediocrity or failure.
Read More… And Yet, Mark
Ideally, tech innovations lead to better care, more efficiency, and more middle-market affordability. And yet … we also have to consider other factors.
Read MoreWellness Wednesday: Do Your Team Members Go Home Happy?
The thing I hear over and over again from team members to regional directors is that they feel like their leaders don’t care about them as people.
Read MoreMy Favorite Critic Strikes Again … Employee Reviews
At the end of the day, there needs to be a hybrid system in employee reviews that accomplishes both goals, and there is likely some art in figuring this all out.
Read MoreHow Do You REALLY Think of CNAs? Deep Down
It makes me annoyed that we don’t hear and talk enough about them. If residents are the heart of senior living, then CNAs are the backbone of our industry.
Read MoreMisfit Employees and the Emerging Freedom Economy
Senior living, too, will have to adapt or become fodder in the new economic experiment with the freedom economy.
Read MoreMisfits, Too – Your Untapped Human Capital
There is generally more talent and corporate potential in the teams that managers and executives lead than is evident on the surface.
Read MorePerformance Reviews Are Like Using Newspaper for Fish Wrap
When there is a performance review that is scheduled weeks or days in advance, that time period is, for most team members, filled with anxiety.
Read MoreWellness Wednesday: Understanding the Millennial Mindset
I don’t think most millennials know that there’s an option to have a career in senior living. The industry has to start speaking to them!
Read MoreYour Quitters and No-Shows Are Telling You Something Important
You have complete control over the message your quitters are sending you. And if you get this right, your occupancy problems will be much smaller.
Read MoreThe Cruelest Manager of All … Someplace up the Chain
They failed these frontline team members by not giving them the skills, knowledge, and discretion they needed to handle this well.
Read MoreIt’s Our Own Damn Fault We Have a Staffing Problem
I am particularly concerned that right now there are really bad things happening in your communities and you have no idea.
Read MoreThe Senior Living Supply Chain Problem
We need to continue to look for ingenuity and creative solutions in all departments and all ranks in our communities.
Read MoreHas Zoom Turned People Into Zombies?
This may not be all that profound, but the isolation from the pandemic somehow sent social skills into the galaxy.
Read More11 Surprising Facts About Executive Directors
Perhaps there is something more you can do to support your executive director. Let them know you care and are in it with them.
Read MoreCan Mentorship Solve Our Recruiting Problems?
If we are going to build better and grow the next generation of management talent, we need to make sure we nurture and truly mentor them.
Read More14 Ironclad Ideas for Recruiting
The collective group came up with some dynamite ideas. Some will be specific to dining, and others could be used for a variety of positions. Take a look!
Read MoreWellness Wednesday: Why Ignoring Your Employees’ Mental Health Has Serious Repercussions
One of the biggest battles that the senior living industry is facing right now is employee retention, and the war is raging.
Read MoreThis One Thing Will Save Your Dining Staff Time
Right now, you just want to solve your staffing nightmare, and get occupancy back up, right? Maybe it’s time to find out how.
Read MoreThe False Dichotomy of Profits Vs. People
Honestly, have you ever heard of a single instance where a senior living company failed because the people above profits?
Read MoreWhy Your Survey Data Is Letting You Down
Take the guesswork out of resident satisfaction in your community. You’ll surely get the lowdown on how best to get the lowdown every time.
Read MoreAre Employers Missing Out?
As the workforce shortage continues, employers will miss out if they don’t respond decisively and effectively.
Read MorePlease, Don’t Give Up!
Despite all the challenges and hassles, I have never been so fulfilled as I have in working with the senior population.
Read MoreBonuses for the Meek and Lowly?
The idea that a job was security proved to be a myth during the layoffs of 2020. Even the most dedicated, loyal employees were stretched to their limits.
Read MoreIt’s No Wonder People Are Leaving Jobs Like Crazy
You have little time remaining before you lose more people, so do not delay this exercise even one more week.
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