Come Hell or High Water, You Need This
Natural disasters are no laughing matter. Are you prepared for the next one that might hit your community?
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Author: MaryLee Herrmann
Decrease Marketing Costs, Increase Occupancy — New Livestream Series
“How will we raise occupancy — without raising costs?” Marketing Monday can help you answer this.
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Time to Focus On Star-tegic Goals
Time to dust off that sequined gown or get your tux from the cleaners. This best-in-senior-living award gives serious recognition.
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Are E-signatures Even Legal for Senior Living?
Some people like to hold sheets of paper when they are signing, and there are legalities to consider, whether printed or electronic.
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Why Your Survey Data Is Letting You Down
Take the guesswork out of resident satisfaction in your community. You’ll surely get the lowdown on how best to get the lowdown every time.
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3 Incredible Secrets for Employee Retention
If they aren’t getting good vibes in your community, it’s either going to show in their attitude or they’re going to leave.
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Don’t Let Your Community Unravel Before Your Eyes
Two years ago, when the pandemic hit, did you have a communication tool in place for families? Or were you left with a huge, frustrating gap?
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A 5-Star Rating Speaks Louder Than Shouts
It might be just behind food in importance, but safety is becoming an increasingly important concern for prospects.
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When Fancy Software Isn’t Even Worth It
Sign up in the next 30 minutes for the “limited edition,” guaranteed-not-to-crash, glow-in-the-dark software bundle, and get a free tote bag!
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Marketing in Crocodile-Infested Waters
Not all survive. But this is how, as one entity—a team, a swarm, their species—they thrive as they pursue lush grass.
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Person-Centered Means Diddly-Squat
The date of birth and the date of passing is on our tombstones. What matters most is that “dash” in-between them. That dash represents our lives.
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Do You Have a Love Machine in Your Community?
You can estimate how many residents are experiencing loneliness right now, but more importantly, which ones? Do you know for sure?
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What Happened to the Paperless Society We Were Promised?
How many times do you need to repeat “sign here, and here, and here” to each new resident when they move in?
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Matchmaker, Matchmaker, Find Me My Rockstar Staff
Want to stop getting ghosted? Want to up your online game? This tool takes employee reviews to a whole new level.
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Are Repetitive Requests Ruining Your Staff’s Lives?
What’s for dinner? What is for dinner? Easy enough question to answer, right? Your front-line staff knows it’s not.
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The Right Tool To Fix Recruitment and Retention
As he points out, the annual and semi-annual surveys only catch a moment in time, thereby providing data that is difficult to trust.
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Are You Really Getting to the Heart of the Matter?
Sure, you have an open-door policy–“They can come talk to me about anything.” No, they can’t. They’re still scared.
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