The Staffing Crisis Doesn’t Exist
The reality is that what’s happening with staffing is only a symptom of a much larger problem. And it has nothing to do with money.
Read More
Author: Denise Boudreau-Scott
Are You Turning Off Your New Hires?
What does the first day/week look like? Why would someone want to go work for your organization and not another one in your town?
Read More
Hiding Out In Plain Sight
I know you’re showing up at work every day, but 2020 gave us all a good reason to crawl into a hole and hide.
Read More
Making Lemonade from 2020 Lemons
What no one is telling you about 2020 is that plenty of GOOD things actually did happen . . . AND you had something to do with them!
Read More
Sharpen Your Swords
THIS is exactly what every single person in senior living should be doing right now! Getting ready for what is next.
Read More
I’d Like to Use a Lifeline, Regis
I caught a rerun (or 20) of Millionaire and thought, “Man, a senior living leader who wants to be the best could really use something like this!”
Read More
How the CIA Is Helping Senior Living
I was on a mission to do something about all the odds stacked against you! So I did what any reasonable person would . . . I stole something from the CIA.
Read More
The Golden Goose Egg of Employee Retention
This feeling must be what it’s like for a surgeon to find some awesome, rare anomaly only seen in textbooks
Read More
What Are Nurse Whores?!
My eyes opened wide. My mouth fell open. I sat up straight in my rolling office chair, frozen.
Read More
4 Reasons Why That Other Senior Living Organization Has Lower Turnover Than You
Well, hello there! Welcome to the Senior Living Turnover Commiseration Club!
Read More
One Lesson from Billie Jean King
“Feeling gratitude and not expressing it is like wrapping a present and not giving it.” – William Arthur Ward.
Read More
A Covert Way of Getting Teams to Rock!
Is there a “do-say” gap in your organization?
Read More
Does this Seem Like a Strange Way to Recruit and Retain Team Members?
How can we differentiate ourselves from everyone else and recruit more of the right people?
Read More
Outrageous Ways to Eliminate “No Shows” for Interviews!
Whether you like it or not, a tight job market means that applicants are calling the shots.
Read More
Recruitment: The Only Way to Solve the Problem
There is only one way to solve the “staffing crisis” we are experiencing in senior living and that is going to get worse in the coming years.
Read More
The Bright Side of the Staffing Crisis
With all this depressing data, is there any hope for aging services and the vulnerable population we serve?
Read More
Six Tips for Tackling the Staffing Crisis Head On!
At Drive, we help our clients strengthen employee engagement and the result is lower turnover and improved recruitment.
Read More
The Secret Sauce to Recruitment
It’s no secret, our field struggles with retention. Even if you are “average,” our average of 40% turnover stinks!
Read More
Stop Laughing and Get Back to Work
A 700-person experiment in Britain found that providing “happiness shocks” actually made participants happier and that they were in turn an average of 12% more productive as a result.
Read More
Advice from Some of the Best Minds in the Field
What happens when you get a small group of great minds in senior living together to talk about one of our fields biggest challenges: human capital?
Read More
Better Think Before Building That Memory Care Unit
A conversation with Dr. Al Power about memory care.
Read More
The Gemba Walk: Going to the Spot
Gemba is Japanese for “the actual place” and a gemba walk involves understanding what is happening in an organization by going to the specific spot where work happens.
Read More
The Gemba Walk: How to Lead with Respect
A gemba walk is a simple, easy to implement, and effective tool for building engagement and alignment in your community
Read More
What You Don’t Know CAN Hurt You!
Understanding your team members’ candid insights and observations can create an engaged team that is excited for the organization’s success.
Read More
How To Get Your People As Committed To Their Work As You Are
Employees are as committed to their work as you are to them.
Read More
The Price of Avoidance
You can run, but you can’t hide!
Read More
Please . . . Don’t Be Them
A conscious choice. Words of hope that were shared at the recent ALFA annual conference.
Read More
Time Management Hacks for the Time Challenged
In my life I’ve done some wacky things. Like registering for a triathlon (when I didn’t know how to swim), traversing the Australian outback by myself for 2 weeks (when there was a killer of female tourists on the loose), and most recently allowing Bill Cosby to hold my hand (before the recent news).
Read More
Why Do We Play the Word Game?
“Do the right thing!” That’s how I often refer to the “person-centered” or “culture change”...
Read More
Glamorous Volunteers
The GlamourGals mission is to inspire and organize teen volunteers to provide ongoing companionship and complimentary beauty makeovers to women living in senior homes.
Read More
Please Just Let Me Sleep
At the ripe old age of 24 I would roam the halls looking for all the things that were wrong
Read More
How to Make Change “Sticky” and Sustainable
Why do some changes stick, and others seem as slippery as a greased eel, causing an organization to slide back into old ways?
Read More
Attracting the “Right” Employees
When someone walks into your home, what do they feel? Is it the same for everyone? How is a new resident welcomed? A family member visiting for the first time? Would a new job applicant feel the same way?
Read More
Who’s Right? – Staff, Regulators, Residents, Families or You?
As a former administrator I’ve witnessed, and embarrassingly partaken in, lots of finger pointing.
Read More
What are you settling for?
You are letting yourself off the hook by settling for something, or someone, that is less than ideal. What have you settled for and how can you know?
Read More
Why Will We Pay to Solve a Problem—But Not Prevent One?
Why is it that we all can recite that old saying, “An ounce of prevention is worth a pound of cure,” but so few of us listen to its wise advice?
Read More
There’s a War Coming
Just how engaged is your staff? Are they plugged or just going through the motion?
Read More
The Reason You Don’t Need Person-Centered Care
Denise Scott says don’t bother with person centered care . . . sort of . . . what do you think?
Read MoreWhat you can learn from the CIA
Denise Scott makes the case that the CIA can teach you how to be a better leader. What do you think?
Read More
Is This Too Extreme?
For some reason, healthcare executives like to equate stuff in their lobby to person-centered care. Player pianos. Coffee for visitors. Seating areas with plants.
Read MoreDon’t Do THIS When Planning Your Holiday Party For Your Staff
By Denise Boudreau-Scott from her newsletter “Ideas to Inspire”
Last week I had an interesting conversation about a holiday party that an organization had planned for their staff. A happy topic right?
Read More