“But my team needs to know what everyone’s working on.” Maybe. But they don’t need a meeting for that. What they need is for you to stop wasting their time

There is no industry better positioned than senior living to put merit first before appearance, contacts, and bias.

At Foresight, one of the most-asked questions we get is, “What’s the best senior living conference to attend?”

Every single person in that room had work waiting for them. Real work. And we’d just burned an hour telling each other what we already knew.

How you respond in those spontaneous moments tells a lot about who you are and what your leadership can achieve.

What if it’s not the constraints? What if it’s not the organization? What if it’s not your boss, your budget, your staff, or your circumstances?

You can’t make the building something it’s not. But …you can create a culture where people feel like they belong to something worthwhile.

Is there still room, even a tiny bit of room, to lead? To make things incrementally better? To impact the actual humans in front of you?

Leadership work is never “done. Which is why … every once in a while, if we want to be at our best, it is imperative that we STOP.

We all live with an unconscious shaping of our values and thinking by the culture in which we live. That’s as true of businesspeople as it is of everyone.

When you don’t consciously choose which identity to lead with, you default to whatever feels comfortable, and comfortable isn’t always effective.

Complacency can kill the creative spark, leading, as Dan fears, “to an industry largely indifferent to innovation.”

When a large operator collapses due to massive mismanagement and the person at the center gets a second chance, it sends a terrible message.

No enterprise, no organization, no corporation can remain fresh without renewal. The key to renewal is people.

Not-for-profit operators have dominated senior living, but with time, even the best of them tend to become money-focused, with service secondary.

When you do this, pick the resident or resident family you like the least, not your favorite. Doing this one thing will be much more impactful.

They’re dreaming big dreams for their organizations and our industry. But I can tell you this: it will be something amazing.

Here’s the truth: if your people aren’t following the mission, they’re just following you. And when you’re gone, so is the direction.

It’s only fair to talk about problems when you offer a better way. The potential for transformation grows exponentially!

The secret to Nvidia’s relentless innovation lies in their willingness to erase even their best ideas to make room for better ones.

Will he have a new vision for Brookdale, or will he follow the guidance from the board’s money interests? That remains to be seen.

They need to be thinking about how to create wow experiences, in particular for residents and family members.

An invitation to the induction ceremony is one of the highlights that an attendee at a LeadingAge Annual Conference can receive.

At first, it was just me, then a small team. I owned all the successes and, more importantly, the failures. But now…

The dream is to put customers first and to give them a seat at the table. The consumer voice can be the key to the future.