The question every leader, every manager needs to be asking is this: What kind of manager/leader are you going to be today?

As an industry, we mostly just stand by and take this. We need to be much more aggressive about being better about telling our story.

One of the most distressing parts of doing leadership development is that most leaders way overestimate their effectiveness as a leader.

Just as Apple and Facebook are embroiled in a fight over consumer data privacy, in a very real sense, senior living is at a crossroads too.

I am pretty well convinced that most leaders have not spent much time thinking about what really matters to them.

Only Steve Moran could make a connection between million-dollar electric sportscars and senior living . . . what do you think?

If we are honest, the good old days were not as good as they could have been, not even as good as they should have been.

This is pure sensationalism dished up to a public tired of pandemic restrictions and eager to find someone to blame.

The best and easiest way to minimize failure is to keep doing the same old things we have always done. There are two problems with this . . .

Reading the earnings transcript made me feel like I was reading a modern version of “The Emperor’s New Clothes”.

Trying to lead during a pandemic is like parenting. Things change so fast that it’s hard to know how to react.

Are for-profit nursing home operators (and by extension assisted living operators) the enemy? I think not.

As leaders, we often have to make big decisions and choices where the outcomes are, or feel like they are, scary. What will you do?

When did you last really listen without thinking of what you might want to say next? Listening is not a skill that is taught in most schools.

You can become that conduit for Congress and help shape their understanding of what you do, as well as the importance of what you do.

AHCA and LeadingAge announced a sorely needed long overdue reform agenda for nursing homes, they are calling the “Care for our Seniors Act”.

Senior living communities haven’t been under federal scrutiny. But COVID changed the world, changed this country, and changed senior living.

I knew my team liked being a part of the organization and mostly liked me as a leader, but . . . you don’t know what you don’t know.

He put his own money on the line. He asked staff to volunteer to live onsite, in a hygienic bubble, for the protection of residents.

A leadership lesson that is critical: Leaders get blamed not for the problem but for not solving the problem.

It is our industry. And we are not carrying the water when it comes to helping people understand what we do, and what the differences are.

There are a few people in the industry saying we need to be radically reinventing senior living. But we are mostly seeing the same old thing.

I can’t believe these comments. How could anyone think this is a bad idea? HOW COULD A CEO think this was a bad idea?

Older people are capable of remaining productive longer than was the case 40 years ago. Senior living needs to adapt as well.