Writers claim they’re committed to righting wrongs, exposing injustices, and making the world a better place. This is almost never true.

Brookdale’s residents, employees, and shareholders deserve better than what they’re being given. Where are the grown-ups to put mission and customers first?

There’s a belief among some that apologizing makes you weak. That it diminishes authority. But the research tells a different story.

The future of senior living depends on our ability to remember why we’re here in the first place: to serve our elders with compassion and excellence.

Transformation takes courage: Let go of something — ego, certainty, control — in order to step into something better.

Your rivers of thinking either carry you toward your goals or away from them. The question is: Are you steering the boat, or just floating downstream?

America needs a respectable Brookdale, not just a money machine to enrich those who value money before people.

The magic isn’t just in doing this once — it’s in making “impact awareness” a regular part of how you lead.

It is the natural tendency of leaders to cling to power. But what if being a great leader meant letting go of power?

Do you have the ambition, energy, determination, and derring-do to lead change? Change will take capital, determination, resilience, and talent.

That’s the true measure of leadership success — not what you do, but who you develop. It’s the ripple effect you create through others.

Activist investors target senior living — are profits being prioritized over people at Brookdale and beyond?

Brookdale is in the people business, but they seem to think that all they need to know is how to make money. That’s vapid.

Have you ever come up with a great idea that you want, and need, your team to implement, and they all seem on board, but it goes nowhere?

It may be that I am not the right person to fix Brookdale, but the one tune that keeps running through my head is this …

Brookdale’s future will be determined by how effectively the board supports change and how effectively the new leadership realizes the opportunity.

Imagine instead your team members, even those on the front line, being part of the goal-setting process

Team members will never tell you that fear is a problem. It is worthwhile to be honest with yourself about this.

Think about how many times you have felt joy when one of these meetings was canceled or postponed.

If Brookdale can outgrow its lethargy, it has the potential to become a great American company.

For all my criticism, I have always believed, and I continue to believe, that Brookdale could be the industry leader in everything.

Have the scales of justice tipped too far? Can they be righted? Or does the game go to the strong, and the unwitting are victims of their own gullibility?

If we are truly interested in being better humans, better at our jobs, we need people who are willing to be our truth tellers.