Category: Leadership
The Scariest Part of Leadership — a Lesson From Starbucks
The bigger the organization, the higher probability of this being a problem. It is hard, but it must be guarded against.
Read MoreYou Can’t Fix Everything
Leaders by their very nature are fixers. In conflict they love being the tiebreaker … but there is a problem.
Read MoreHow Is Your Mission Statement Hurting You?
Useless mission statements drive me nuts. Especially in this industry, where we need strong, driving missions that everyone can get behind.
Read MoreGreat Leadership Is Simple and Hard … All at Once!
Every single person in your organization is a moving part, and each of those moving parts is complex. They have different skills, personalities, and needs.
Read More6 Reasons Why Leaders Are Misunderstood
I considered starting a new series titled “Leadership is Hard.” But at the same time, it’s also simple, and perhaps that is what makes it hard.
Read MoreIf You Were MacGyver
What could you do if you applied the MacGyver principle to the “impossible” challenges you face in your community, your organization?
Read MoreWithout This, Senior Living Will Go Broke
An article titled “Without These 8 things, Businesses Will Fail,” got me thinking about what those things are in senior living.
Read MoreCould the Uvalde Leadership Fail Happen in Senior Living?
Great leaders need to be on guard for any signs that they and their organizations are even a little bit like what happened in Uvalde.
Read MoreDo You Know What It Takes to Have Low Turnover?
This question gives me one of those “head exploding,” “pound the ground with both fists,” “scream at the sky,” “howl at the moon” kind of headaches.
Read More7 Unacceptable Responses to Low Occupancy
Most organizations are struggling to hit occupancy, and if I were to ask the leaders their reasons, they are most likely unacceptable.
Read MoreWhat a Cool Idea to Get People to Love Coming to Work Every Day
Each week there are dozens of cool things that happen in your organization — some of which you may not notice at all and others that might get noticed.
Read More7 Senior Living Questions Worth Wrestling With
If you are pondering any of these questions, you need industry insiders and experts who will help you figure them out.
Read MoreWould You Attend the Church of Failure With Me?
We live in a culture that increasingly celebrates perfection and brutally punishes people for even slightly missing the mark on perfection.
Read MoreAre You Setting the Right Goals for Your Team?
Reachable goals should not be easy. They should be set at a level that, with high performance, the goals can be met.
Read MoreHow To Find Meaning in a Horrific Working Environment
What makes these leaders so terrible is that they immediately go defensive rather than trying to find common ground.
Read MoreStop That Sleazy Organizational Drama Now
One of the biggest challenges leaders face is thinking that they don’t have any drama, but the truth is, they are the cause of all the drama.
Read MoreThe Fatal Flaw of Needing to Be Liked
The more we allow these insecurities to dominate our thoughts, the less confident we become, and the more we depend on the approval of others.
Read MoreArgentum 2022 – Impressions, What Worked, and What Didn’t
The Argentum 2022 conference is history. It was the first conference produced by HPG, and they did a great job.
Read MoreWhy Is Mediocre So Appealing?
If you are leading an organization that is floundering in mediocrity, you have a tremendous opportunity to turn things around.
Read MoreBad Decisions …
It would be easy to make a list of risks and ventures people took that turned into dust, yet risk avoidance can be a terrible strategy.
Read MoreWhy Leaders Need to Stop Being So Positive
Believe it or not in a twisted way, if you want a better more positive organization you need to as a leader be less positive. Here is why.
Read MoreWhat If You Had to Hit 95% Occupancy in Order to Keep Your Job?
Would you stay and hope the universe will get you to higher occupancy or do something radical because you are in a desperate situation?
Read MoreThere Is One Person Who Is Poisoning Your Whole Organization
Workers pick places to work largely on pay rates. Having a single toxic person makes it more expensive to hire future workers.
Read MoreMy Team Thinks I Am Crazy for Doing This!
I believe there is a tremendous opportunity to help team members working in your communities have better conversations.
Read MoreOne of the Hardest Things to Do in Business Is to Lead a Senior Community
Here’s the point. What you do in creating a senior living community is harder than baseball. And it’s no game!
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