Steve Moran shares insights for making the most of his attendance at senior living conferences. What to do and what not to do.

One day as people drive by where your community sits, there is instead an empty lot . . . would anyone notice? Would anyone care?

There was hope that this monster was rapidly on its way to being tamed. Now it’s back and bringing a new set of challenges.

It may make us uncomfortable. We may try to avoid talking about it. But we’d be better off addressing these and trying to fix them.

How Atria’s One Thing Campaign could transform the lives of your residents and staff, and make you more money.

Senior living professionals, residents, and their families list things that senior living operators do that are awful. What would you add?

Or maybe what not to do. Not all providers follow these practices. Those who don’t should take pride in their wisdom.

Headlines that tell us that the vaccine isn’t 100% effective. It makes you wonder if you are putting yourself at risk of dying.

Tremendous opportunity to innovate still exists. But it requires taking some significant risks and experimenting with big ideas.

When thinking about quality in senior living, the right question is: What would delight residents, family members, and even team members?

“What can I expect at the conference?” A reflection on personal experiences in navigating senior living events.

We have enough trouble with unfair headline-grabbing attacks from the media, we simply do not need this kind of attack.

We love hearing from our readers, viewers, and listeners. We would love to hear your thoughts about these poll results.

This made me so frustratingly mad, that I wrote a letter to the Author and submitted it to the Letters to the Editor department.

The C-Suite is where the buck stops, where responsibility is accepted, and where vision is focused on a better future for all stakeholders.

Great leaders start with how they think about their place in the world, their business, their teams, and their customers.

We know it all too well, the perception of senior living. It’s clear that senior living has a “branding” problem. We can and must do better!

I have been thinking a lot about conferences this past few weeks. I am like . . . a little kid thinking about Christmas.

Often, innovation is bound by the fear of failure. Starts by encouraging your team to be willing to take risks each day.

I’m not so sure we learned much from the pandemic and it drives me crazy. Here are lessons we could have learned (and it is not too late).

We are positioned for change. That new vision of a new resident and a new industry concept is our opportunity for the dawning new era.

Leaders hate it when things go wrong and they hate it most of all when they are at fault. But does casting blame really make it better?

Senior living is seen as the choice of last resort for prospective residents and employees alike. How do we restore faith in our mission?

As we re-tool from the pandemic, trying to get back to normal, it’s a good time to re-evaluate what the future of senior living may look like.