S3 Episode 24 – A Special Thanks to Pam McDonald
Pam McDonald has served as the host of Foresight Radio since we began. We wanted to show our appreciation for all that she has done.
Read MorePosted by Pam McDonald | Nov 24, 2021 | Podcast | 0 |
Pam McDonald has served as the host of Foresight Radio since we began. We wanted to show our appreciation for all that she has done.
Read MorePosted by Pam McDonald | Oct 31, 2021 | Sales & Marketing | 0 |
You need to create a concise story where prospects see that you are that clear choice for them to send their patients to.
Read MorePosted by Pam McDonald | Oct 18, 2021 | Leadership | 0 |
Kisco has named its first Director of Environmental Health and Safety (EHS,) Here’s what it may mean in the future for senior living.
Read MorePosted by Pam McDonald | Oct 13, 2021 | Podcast | 0 |
Julie Podewitz reveals some of her secrets for occupancy success in her book, “Solving the Occupancy Puzzle”.
Read MorePosted by Pam McDonald | Oct 6, 2021 | Leadership | 0 |
Assisted Living Week highlights by NCAL Board Chair, Helen Crunk, and Director of California Assisted Living Association, Sally Michael.
Read MorePosted by Pam McDonald | Sep 29, 2021 | Podcast | 0 |
A simple website tool allows sales and marketing teams to personalize prospect communication from the very first contact.
Read MorePosted by Pam McDonald | Sep 28, 2021 | Development | 0 |
Kendal and the San Francisco Zen Center are teaming up to create a truly unique senior living environment.
Read MorePosted by Pam McDonald | Sep 23, 2021 | Leadership | 1 |
Steve Moran shares insights for making the most of his attendance at senior living conferences. What to do and what not to do.
Read MorePosted by Pam McDonald | Sep 15, 2021 | Podcast | 0 |
EVP Bob Burg describes the role Moves for Seniors, a logistics and transport company, can play when emergency evacuation is needed.
Read MorePosted by Pam McDonald | Sep 1, 2021 | Podcast | 0 |
Cathy Berry and Hal Price tell Pam McDonald how to up your game via done-for-you marketing by Healthcraft Creative Solutions.
Read MorePosted by Pam McDonald | Aug 18, 2021 | Podcast | 0 |
Connecting with old friends, making new ones, and learning new things. Steve Moran describes the value of professional conferences.
Read MorePosted by Pam McDonald | Aug 4, 2021 | Podcast | 0 |
Improving health and safety processes, staying on top of compliance, and training staff around things that allow everybody to stay safe.
Read MorePosted by Pam McDonald | Jul 23, 2021 | Podcast | 0 |
Pam McDonald talks with the National Center for Assisted Living and the California Assisted Living Association about Assisted Living Week.
Read MorePosted by Pam McDonald | Jul 19, 2021 | Technology | 1 |
Senior Savvy is helping older people learn and enjoy technology. It’s become more important over the last year.
Read MorePosted by Pam McDonald | Jul 7, 2021 | Podcast | 0 |
A unique partnership between Kendal and the San Francisco Zen Center brings the nation’s first Zen-inspired CCRC to Healdsburg, California.
Read MorePosted by Pam McDonald | Jun 23, 2021 | Podcast | 0 |
Listen for tips about marketing in the digital space, including basics for SEO and Facebook ads, telling your story to make a connection.
Read MorePosted by Pam McDonald | Jun 9, 2021 | Podcast | 0 |
Denise Boudreau-Scott assists long-term care communities to establish company cultures that attract and retain staff.
Read MorePosted by Pam McDonald | Jun 1, 2021 | Development | 0 |
Chip Conley of Modern Elder Academy discusses what regenerative living looks like and how it works in the community he’s developing.
Read MorePosted by Pam McDonald | May 26, 2021 | Podcast | 0 |
Abbie Richie talks about how she founded her company, Senior Savvy, to bring training and support with tech software and devices to seniors.
Read MorePosted by Pam McDonald | May 13, 2021 | Life Enrichment | 0 |
College Senior Emma Meads describes her path to senior living as a career choice. She shares what she likes and what she’d like to change.
Read MorePosted by Pam McDonald | May 12, 2021 | Podcast | 0 |
Chip Conley, founder of the Modern Elder Academy unveils the next iteration of senior living — regenerative communities.
Read MorePosted by Pam McDonald | Apr 28, 2021 | Podcast | 0 |
Senior Living Foresight’s Chief Strategist Lola Rain and Foresight Radio Producer Pam McDonald talk sales and marketing.
Read MorePosted by Pam McDonald | Apr 19, 2021 | Technology | 0 |
A healthy building is one with good lighting, good air quality, and a comfortable temperature – cornerstones of good health.
Read MorePosted by Pam McDonald | Apr 14, 2021 | Podcast | 0 |
“I really love to take difficult subject matter and get people to laugh. It opens up a conversation.” This idea led to Laughter on Call.
Read MorePosted by Pam McDonald | Apr 11, 2021 | Employee Engagement | 0 |
It’s the anti-staffing company. Ditch overtime, shift shuffling, and traditional agencies. Find the right candidates to fill the right roles.
Read MorePosted by Pam McDonald | Mar 31, 2021 | Podcast | 0 |
Griffin Senior Living along with Theater DNA are reinventing community interiors to pump up the energy and vibrancy.
Read MorePosted by Pam McDonald | Mar 17, 2021 | Podcast | 0 |
College senior and Foresight intern Emma Meads tells Pam McDonald she is sold on the industry and hopes to make it her career.
Read MorePosted by Pam McDonald | Mar 16, 2021 | Leadership | 0 |
You can become that conduit for Congress and help shape their understanding of what you do, as well as the importance of what you do.
Read MorePosted by Pam McDonald | Mar 14, 2021 | Leadership | 0 |
Senior living communities haven’t been under federal scrutiny. But COVID changed the world, changed this country, and changed senior living.
Read MorePosted by Pam McDonald | Mar 8, 2021 | Sales & Marketing | 0 |
Wendy O’Donovan Phillips has excellent marketing tips communities can use to kick-start their efforts in this new era.
Read MorePosted by Pam McDonald | Mar 3, 2021 | Podcast | 0 |
Jack Sterne, principal with Lumenant, discusses how building environments can affect residents’ health.
Read MorePosted by Pam McDonald | Feb 17, 2021 | Podcast | 0 |
A flexible working schedule is the #1 desire of healthcare clinicians. Matchwell connects flex job seekers with available gig work.
Read MorePosted by Pam McDonald | Feb 3, 2021 | Podcast | 0 |
What should senior living expect from the Biden Administration and the new 117th Congress? Money for PPE & vaccines or more regulation?
Read MorePosted by Pam McDonald | Jan 20, 2021 | Podcast | 0 |
Podcast about tiny houses with Andrew Constantino, assistant program manager for the Low-Income Housing Institute (LIHI) in Seattle.
Read MorePosted by Pam McDonald | Jan 6, 2021 | Podcast | 0 |
A number of marketing tips from Wendy O’Donovan Phillips, CEO of Big Buzz, Inc., that communities can use to kick-start the new year.
Read MorePosted by Pam McDonald | Dec 16, 2020 | Podcast | 0 |
Teddy Helfrich, Sales VP for Welcome Home, introduces their purpose-build for senior living CRM. Get great reporting; great insight.
Read MorePosted by Pam McDonald | Dec 3, 2020 | Podcast | 0 |
Cheryl Wilson, explains how this all-inclusive care program allows frail, low-income elders to remain in their homes.
Read MorePosted by Pam McDonald | Nov 18, 2020 | Podcast | 0 |
When faced with a crisis or a major challenge, you have a team and everyone can contribute. The leader does not have to do it all themselves.
Read MorePosted by Pam McDonald | Nov 4, 2020 | Podcast | 0 |
Judy Cockerton describes a housing community that serves former foster children, their adoptive families, and honorary grandparents.
Read MorePosted by Pam McDonald | Oct 21, 2020 | Podcast | 0 |
Senior Living Foresight Publisher Steve Moran discusses his first book, Lead Don’t Manage, with Podcast Producer Pam McDonald.
Read MorePosted by Pam McDonald | Oct 18, 2020 | Employee Engagement | 0 |
In a rare occurance, a CNA is invited to be on a panel of 25 government leaders and well-educated experts with MDs and PhDs.
Read MorePosted by Pam McDonald | Oct 8, 2020 | Leadership | 0 |
Recommendations for looking to the future of senior living post-COVID-19 and beyond. Brought to you by some of the brightest minds in the industry.
Read MorePosted by Pam McDonald | Oct 7, 2020 | Podcast | 0 |
Kathy Parry, a productivity expert, gives Pam McDonald tips that senior living leaders can use to improve their own and their team’s resilience.
Read MorePosted by Pam McDonald | Oct 6, 2020 | Leadership | 0 |
ICAA recruited top thought leaders in senior living to examine what the ‘next normal’ looks like as we move through the pandemic and beyond.
Read MorePosted by Pam McDonald | Sep 29, 2020 | Technology | 0 |
A social connection tool that helps residents mitigate loneliness and strengthen family relationships by experiencing the endless possibilities of VR.
Read MorePosted by Pam McDonald | Sep 24, 2020 | Leadership | 0 |
Anyone else out there having trouble focusing? Feeling forgetful. Not getting work done? No doubt you’re suffering from Pandemic Brain. It’s a real thing.
Read MorePosted by Pam McDonald | Sep 23, 2020 | Podcast | 0 |
A one-stop shop platform solves 3 of today’s critical senior living problems: lonely residents, worried families, and overwhelmed staff.
Read MorePosted by Pam McDonald | Sep 15, 2020 | Technology | 0 |
Whether we understand it or not, we’ve all heard the jargon — artificial intelligence, machine learning, and automation. It’s here and there’s more coming.
Read MorePosted by Pam McDonald | Sep 9, 2020 | Podcast | 0 |
Podcast producer Pam McDonald interviews Colin Milner, the founder and CEO of the International Council on Active Aging (ICAA).
Read MorePosted by Pam McDonald | Sep 8, 2020 | Technology | 0 |
Let’s get down to brass tacks. If you’re still selecting, ordering, and paying invoices manually, it’s costing you more than the invoice balance.
Read MorePosted by Pam McDonald | Sep 3, 2020 | Employee Engagement | 0 |
Senior living’s recruitment and hiring process as a “hunt and chase” is an apt depiction. Here is technology to make it better.
Read MorePosted by Pam McDonald | Sep 1, 2020 | Technology | 0 |
A tablet on wheels loaded with tons of software that enables it to carry out a tremendous range of functions with or without humans around.
Read MorePosted by Pam McDonald | Aug 30, 2020 | Technology | 0 |
Challenging owner-operators to rise up and redefine standards by moving beyond traditional systems of pull cords, call buttons, and pendants.
Read MorePosted by Pam McDonald | Aug 27, 2020 | Life Enrichment | 0 |
Streaming content for seniors that’s “Netflix easy”. What?!! I know how to use Netflix. Have I become technologically savvy?
Read MorePosted by Pam McDonald | Aug 26, 2020 | Podcast | 0 |
Jon Schwartz, founder of Partner in Aging, details how Pacific Regent’s condo model eliminates that as a deal-breaker.
Read MorePosted by Pam McDonald | Aug 23, 2020 | Development | 0 |
While we take it for granted, lighting is a technological advancement. And now there is new lighting technology available with a myriad of benefits.
Read MorePosted by Pam McDonald | Aug 20, 2020 | Life Enrichment | 0 |
Morrison Living has become best known for its quality dining services. But that’s only a small part of what it does for clients across the globe.
Read MorePosted by Pam McDonald | Aug 12, 2020 | Podcast | 0 |
Fara Gold McLaughlin, interviews Angela Burton about the Feet to the Fire Writers Workshop Angela created for residents of senior living communities.
Read MorePosted by Pam McDonald | Jul 30, 2020 | Empower Initiative | 0 |
Empower Board Member Mary Ann Donaghy reviews significant findings from the group’s February workplace opinion survey.
Read MorePosted by Pam McDonald | Jul 29, 2020 | Employee Engagement, Empower Initiative | 0 |
Empower’s Mary Ann Donaghy describes the continued progress to help women in the industry maximize their contributions and achieve their career goals.
Read MorePosted by Pam McDonald | Jul 29, 2020 | Podcast | 0 |
FORESIGHT’s Podcast Producer Pam McDonald and Summit Producer Lola Rain introduce the event’s topics and presenters of Tech Foresight.
Read MorePosted by Pam McDonald | Jul 21, 2020 | Leadership | 0 |
David Schless, President of ASHA describes their new, nationwide awareness campaign to bring the “the rest of the story” to the public.
Read MorePosted by Pam McDonald | Jul 15, 2020 | Podcast | 0 |
Progress is being made on Empower, Senior Living FORESIGHT’s initiative to enrich the...
Read MorePosted by Pam McDonald | Jul 13, 2020 | Empower Initiative, Leadership | 1 |
There are some phenomenal women in the sector who are great leaders, innovators. I’m really excited to see both men and women get involved with this.
Read MorePosted by Pam McDonald | Jul 12, 2020 | Empower Initiative, Leadership | 3 |
Imagining the industry with fewer challenges for women and more opportunities to contribute to their organizations and the elderly they serve.
Read MorePosted by Pam McDonald | Jul 1, 2020 | Life Enrichment | 0 |
What really drove me to create my own personal mission was when I saw what touch through massage could do for a lonely senior in assisted living.
Read MorePosted by Pam McDonald | Jul 1, 2020 | Podcast | 0 |
An objection sometimes heard from senior living prospects is: “I don’t want to live with just old...
Read MorePosted by Pam McDonald | Jun 17, 2020 | Podcast | 0 |
Media coverage of COVID-19 deaths may be unduly spreading fear among seniors and their families...
Read MorePosted by Pam McDonald | May 21, 2020 | Employee Engagement, Leadership | 0 |
I just want to encourage you, your best days are really ahead of you, and with any crisis, I always ask myself, ‘Okay, what does this make possible?’
Read MorePosted by Pam McDonald | May 20, 2020 | Employee Engagement, Leadership | 0 |
Most people say, “I don’t like change.” But I’ve realized that it’s not that they don’t like change, they don’t like change they’re not in charge of.
Read MorePosted by Pam McDonald | May 20, 2020 | Podcast | 0 |
A program that brings affordable, geriatric massage to senior living, and the value of touch and the benefits of the therapeutic practice.
Read MorePosted by Pam McDonald | May 17, 2020 | Leadership | 0 |
Keep doing the right thing for the right reasons, with no other motive than safety and protection, which is what we do every day for our residents.
Read MorePosted by Pam McDonald | May 7, 2020 | Podcast | 0 |
Times of crisis bring challenges to overcome as well as chances to demonstrate one’s very best. Lori Alford, CEO and a founder of Avanti Senior Living, tells Steve Moran, Senior Living Foresight’s Publisher, stories that demonstrate both.
Read MorePosted by Pam McDonald | May 4, 2020 | Employee Engagement, Leadership | 0 |
We always were 100% active in our leadership.
Read MorePosted by Pam McDonald | Apr 22, 2020 | Podcast | 0 |
The novel Coronavirus has the staff of senior living communities facing unimagined challenges,...
Read MorePosted by Pam McDonald | Apr 8, 2020 | Podcast | 0 |
What if today’s workforce demands likeable bosses? Do you know your likeability score? Those are...
Read MorePosted by Pam McDonald | Mar 25, 2020 | Podcast | 0 |
Chicago needs libraries, Chicago needs affordable senior housing — why not co-locate them?...
Read MorePosted by Pam McDonald | Mar 11, 2020 | Podcast | 0 |
Cole Lindbergh had to hire 120 seasonal workers every year and was only able to accomplish this because he consistently got back of 80% of his team. Find out his secrets for staff retention and training in this podcast episode with Senior Living Foresight Publisher Steve Moran.
Read MorePosted by Pam McDonald | Mar 2, 2020 | Leadership | 0 |
Once I started researching it, once I started looking at the science, I’m saying, put on the brakes.
Read MorePosted by Pam McDonald | Mar 1, 2020 | Leadership | 2 |
Having a permissive policy in a business you own puts you at risk for federal seizure.
Read MorePosted by Pam McDonald | Feb 26, 2020 | Podcast | 0 |
Last year Senior Living Foresight (SLF) launched its Empower initiative to enrich the professional...
Read MorePosted by Pam McDonald | Feb 12, 2020 | Podcast | 0 |
More states are decriminalizing possession of marijuana and its derivative products. But under...
Read MorePosted by Pam McDonald | Jan 30, 2020 | Life Enrichment | 0 |
From care-based with wellness to wellness-based with care.
Read MorePosted by Pam McDonald | Jan 29, 2020 | Podcast | 1 |
Consumers Want Wellness-Based Communities with Care, Not Care-based Communities with Wellness....
Read MorePosted by Pam McDonald | Jan 15, 2020 | Podcast | 0 |
Building new, expanding, or remodeling senior living communities is extraordinarily expensive and...
Read MorePosted by Pam McDonald | Jan 5, 2020 | Leadership | 0 |
The senior dining association can help ensure your dining staff is first-rate.
Read MorePosted by Pam McDonald | Dec 31, 2019 | Leadership | 0 |
It was 18 months ago, and, boy, have we come a long way, baby!
Read MorePosted by Pam McDonald | Dec 11, 2019 | Podcast | 0 |
When the room is full of top chefs, who could resist a culinary showdown? How about 3, including a...
Read MorePosted by Pam McDonald | Dec 2, 2019 | Life Enrichment | 1 |
We don’t own the communities. We work with them, support them. One of the objectives of Kendal’s communities is to encourage residents to design their own lifestyle.
Read MorePosted by Pam McDonald | Nov 27, 2019 | Podcast | 0 |
Senior Director Susan Ryan details The Green House Project’s ambitious 2.0 Initiative to return...
Read MorePosted by Pam McDonald | Nov 13, 2019 | Podcast | 0 |
At nonprofit, Quaker-based Kendal communities (www.kendal.org), residents are extensively involved...
Read MorePosted by Pam McDonald | Nov 7, 2019 | Life Enrichment | 2 |
SLF interviews Lori La Bey, a leading educator in dementia care. “How do you shift that level of trust?”
Read MorePosted by Pam McDonald | Oct 30, 2019 | Leadership, Life Enrichment | 0 |
Amy Birkel, CEO of Heritage Communities, moved into all 13 of her company’s communities for a good behind-the-scenes look at life for their residents. The takeaways she shares are profound.
Read MorePosted by Pam McDonald | Oct 29, 2019 | Podcast | 0 |
For over a decade, Lori La Bey has been educating the public about dementia and dementia care...
Read MorePosted by Pam McDonald | Oct 28, 2019 | Sales & Marketing | 0 |
Two organizations are joining forces to ease the transition into senior living and help families evaluate their options.
Read MorePosted by Pam McDonald | Oct 16, 2019 | Podcast | 0 |
Seniors and their families searching the internet for support and guidance about assisted...
Read MorePosted by Pam McDonald | Oct 7, 2019 | Podcast | 0 |
Would you be able to answer with a resounding YES to the question, would you move into one of your...
Read MorePosted by Pam McDonald | Oct 1, 2019 | Sales & Marketing | 0 |
I don’t have to jump through hoops to make these things work
Read MorePosted by Pam McDonald | Sep 30, 2019 | Sales & Marketing | 0 |
Who’s a leader and who’s an innovator
Read MorePosted by Pam McDonald | Sep 22, 2019 | Sales & Marketing | 0 |
Word of Mouth Is Critical
Read MorePosted by Pam McDonald | Sep 17, 2019 | Podcast | 0 |
Imagine if your marketing and sales team knew where each prospect was in their decision-making...
Read MorePosted by Pam McDonald | Sep 3, 2019 | Podcast | 0 |
With 25 years’ experience in senior living under his belt, operations expert and consultant Andrew...
Read MorePosted by Pam McDonald | Aug 20, 2019 | Podcast | 0 |
Rosemary Ramsey took her senior living background in a surprising direction, when she founded The...
Read MorePosted by Pam McDonald | Aug 14, 2019 | Life Enrichment | 0 |
I love what a student and a resident can accomplish together
Read MorePosted by Pam McDonald | Aug 6, 2019 | Podcast | 0 |
The “Comm-University” at Pacifica Senior Living in Healdsburg, California, is a program that...
Read MorePosted by Pam McDonald | Jul 23, 2019 | Podcast | 0 |
Given that so many seniors can’t afford the average $2,000 to $5,000 per month cost of traditional...
Read MorePosted by Pam McDonald | Jul 12, 2019 | Life Enrichment | 0 |
The value, it’s just indescribable almost.
Read MorePosted by Pam McDonald | Jul 11, 2019 | Life Enrichment | 0 |
A little bit more invasive, in a good way.
Read MorePosted by Pam McDonald | Jul 9, 2019 | Podcast | 0 |
Listen in and discover how Songs by Heart — a twist on sing-along programs — enhances resident...
Read MorePosted by Pam McDonald | Jun 25, 2019 | Podcast | 0 |
The gauntlet has been thrown down: senior living operators have been challenged to maximize their...
Read MorePosted by Pam McDonald | Jun 12, 2019 | Sales & Marketing | 0 |
Within storytelling and taking portraits at senior living communities, there are all types of ways to highlight your residents and get your name brand out there as well on social media.
Read MorePosted by Pam McDonald | Jun 12, 2019 | Podcast | 0 |
Tom Sanders is a professional photographer and filmmaker with over 15 years’ experience who...
Read MorePosted by Pam McDonald | May 29, 2019 | Life Enrichment | 0 |
Part Two of a 2-part podcast interview with Denise Boudreau-Scott, founder and president of Drive, about accountability.
Read MorePosted by Pam McDonald | May 29, 2019 | Podcast | 0 |
In Part 2 of this episode, we continue our conversation about accountability with culture guru...
Read MorePosted by Pam McDonald | May 16, 2019 | Employee Engagement, Life Enrichment | 0 |
Part One of a 2-part podcast interview with Denise Boudreau-Scott, founder and president of Drive, about accountability.
Read MorePosted by Pam McDonald | May 15, 2019 | Podcast | 0 |
In Part 1 of this episode Podcast Cohost Pam McDonald and Denise Boudreau-Scott discuss...
Read MorePosted by Pam McDonald | May 2, 2019 | Life Enrichment | 0 |
An edited version of a Senior Housing Forum podcast interview with dementia care expert Nancy Schier Anzelmo.
Read MorePosted by Pam McDonald | May 1, 2019 | Podcast | 0 |
Dementia care expert Nancy Schier-Anzelmo reveals a “recipe” for providing exceptional care to...
Read MorePosted by Pam McDonald | Apr 17, 2019 | Sales & Marketing | 0 |
An interview with sales leader Paul Peck conducted by Pam McDonald, Producer and Co-host for Senior Housing Forum
Read MorePosted by Pam McDonald | Apr 17, 2019 | Podcast | 0 |
In this episode, we continue our interview with senior living sales superstar Paul Peck, who...
Read MorePosted by Pam McDonald | Apr 4, 2019 | Sales & Marketing | 0 |
Part 1 of 2 – Senior Housing Forum podcast interviews sales leader Paul Peck, conducted by Pam McDonald.
Read MorePosted by Pam McDonald | Apr 3, 2019 | Podcast | 0 |
In this interview, presented in 2 parts, sales leader Paul Peck details his method for getting to...
Read MorePosted by Pam McDonald | Mar 27, 2019 | Leadership | 0 |
When it comes to the law and regulations, there are way more than 50 shades of gray.
Read MorePosted by Pam McDonald | Mar 21, 2019 | Leadership | 0 |
The following is an edited version of an interview with Chip Conley conducted by Steve Moran, publisher of Senior Housing Forum and co-host of the Forum’s podcast.
Read MorePosted by Pam McDonald | Mar 20, 2019 | Development | 0 |
Baby Boomers want their preferences. They’re used to getting what they want, and they’re not going to settle for the status quo.
Read MorePosted by Pam McDonald | Mar 20, 2019 | Podcast | 0 |
Episode 3: More often these days we hear that ours is an industry ripe for disruption. This...
Read MorePosted by Pam McDonald | Mar 14, 2019 | Sales & Marketing | 0 |
On Wednesday, March 20th, you’ll have access to Episode 3 of our podcast. Yay!
Read MorePosted by Pam McDonald | Feb 13, 2019 | Podcast | 0 |
Episode 2: Get lots of info and some practical tips for using social media for marketing your community from Tech Writer Susan Saldibar in our “Best Practices for Best Results” segment. Check out her Facebook page,...
Read MorePosted by Pam McDonald | Jan 16, 2019 | Podcast | 0 |
Episode 1: “Best Practices for Best Results” features Wendy D’Alessandro who...
Read MorePosted by Pam McDonald | Jan 16, 2019 | Leadership | 0 |
Today we introduce our new venue for more stories, opinions, conversations, and resources to help you continually improve your great senior living communities!
Read MorePosted by Pam McDonald | Nov 8, 2018 | Life Enrichment | 0 |
Veteran’s Day is this Monday, November 11th. How are you honoring your resident Vets?
Read MorePosted by Pam McDonald | Jun 5, 2018 | Life Enrichment | 0 |
This groundbreaking research project and care approach for people living with dementia continues to flourish – growing in impact and scope.
Read MorePosted by Pam McDonald | May 17, 2018 | Life Enrichment | 0 |
Some ideas are just good. And when they lead to another good idea and another, they’ll result in success on so many levels.
Read MorePosted by Pam McDonald | Apr 16, 2018 | Life Enrichment | 0 |
For the past 5 months, a group of visionaries has been working on proposals that would enable future seniors in urban environments to be as active and independent as they’d like.
Read MorePosted by Pam McDonald | Mar 16, 2018 | Leadership | 0 |
MyAnalytics, a new module from MatrixCare®, lets you see crucial, operational data from both a macro and a micro level.
Read MorePosted by Pam McDonald | Mar 6, 2018 | Sales & Marketing | 0 |
When your community has a well-trained culinary team, a hospitality culture, and a dining program focused on excellence, you have a substantial competitive advantage!
Read MorePosted by Pam McDonald | Mar 2, 2018 | Sales & Marketing | 0 |
Videos help us connect with those who really, truly matter.
Read MorePosted by Pam McDonald | Mar 1, 2018 | Life Enrichment | 0 |
Automatically detect a fall in real time, alert staff through mobile devices and desktop computers and show precisely where residents and staff are on geolocation maps.
Read MorePosted by Pam McDonald | Feb 21, 2018 | Life Enrichment | 0 |
Artificial Intelligence went head-to-head against a group of medical technicians to create a patient treatment plan. It took the humans 160 hours, the computer… 10 minutes.
Read MorePosted by Pam McDonald | Feb 7, 2018 | Sales & Marketing | 0 |
What scares your competition about your community? In other words, what is your competitive edge? Do you even know?
Read MorePosted by Pam McDonald | Jan 23, 2018 | Life Enrichment | 0 |
Does your residents’ dining experience deteriorate as they move from independent living, to assisted living, to memory care or skilled nursing?
Read MorePosted by Pam McDonald | Jan 19, 2018 | Leadership | 0 |
If senior living becomes incentivized by insurers and pressured by regulators, litigators, and the marketplace to utilize resident safety technology, will you be prepared?
Read MorePosted by Pam McDonald | Jan 18, 2018 | Sales & Marketing | 0 |
Capturing and sharing resident stories has gotten ridiculously easy and affordable — as easy as point, record, and “Create a Movie.”
Read MorePosted by Pam McDonald | Dec 28, 2017 | Leadership | 0 |
Were you aware that “retirement home comedy” is the new hot trend on TV?
Read MorePosted by Pam McDonald | Dec 11, 2017 | Life Enrichment | 0 |
75% of senior living communities are flakes.
Read MorePosted by Pam McDonald | Dec 8, 2017 | Life Enrichment | 0 |
Elderly adults taking opioid painkillers are 68% more likely to be hospitalized and are 87% more likely to die as those taking over-the-counter pain medication.
Read MorePosted by Pam McDonald | Dec 7, 2017 | Sales & Marketing | 0 |
There are dozens of approaches your community can take to creating its own marketing videos.
Read MorePosted by Pam McDonald | Dec 5, 2017 | Life Enrichment | 0 |
Technology-enabled senior living buildings are moving a step beyond smart homes.
Read MorePosted by Pam McDonald | Nov 28, 2017 | Life Enrichment | 0 |
LifeShare’s new Client Services Specialists ensure clients are exposed to the “LifeShare Experience” and are able to improve the lives of the seniors they serve.
Read MorePosted by Pam McDonald | Nov 17, 2017 | Life Enrichment | 0 |
There’s so much technology out there that is either purpose-built or can be adapted for senior living that many newbies may not have a criteria yet for prioritizing and guiding their technology purchases.
Read MorePosted by Pam McDonald | Oct 29, 2017 | Development | 0 |
Millions over age 60 engage with this digital media community! Find out the secret!
Read MorePosted by Pam McDonald | Oct 22, 2017 | Sales & Marketing | 0 |
“It takes a village to fill a village and to maintain it.”
Read MorePosted by Pam McDonald | Oct 18, 2017 | Life Enrichment | 0 |
Steve Moran sat down with Dor Skuler, Co-founder and CEO of Intuition Robotics, to discuss its active aging robot companion for seniors, Elli-Q.
Read MorePosted by Pam McDonald | Oct 17, 2017 | Sales & Marketing | 0 |
How to market safety without making implied promises.
Read MorePosted by Pam McDonald | Oct 3, 2017 | Life Enrichment | 0 |
Huge cost savings is a significant benefit of EHRs, but they offer so much more to providers and consumers alike.
Read MorePosted by Pam McDonald | Sep 27, 2017 | Life Enrichment | 0 |
By tricking out commercial televisions with a software-rich set-top box, we make it easy for senior living residents to stay connected with their family and friends; and user get a marketing differentiator.
Read MorePosted by Pam McDonald | Sep 25, 2017 | Sales & Marketing | 0 |
Ever wonder what it takes to maintain 98% occupancy across a senior living company’s entire enterprise for three years?
Read MorePosted by Pam McDonald | Sep 18, 2017 | Life Enrichment | 0 |
One of the larger hurdles LTPAC providers face is ensuring that patients follow their treatment plans post-discharge so they don’t end up back in the hospital battling their chronic conditions.
Read MorePosted by Pam McDonald | Sep 8, 2017 | Sales & Marketing | 0 |
“No news is good news,” is the pervasive attitude of skilled nursing facilities when it comes to their online reputation and internet presence.
Read MorePosted by Pam McDonald | Aug 25, 2017 | Life Enrichment | 0 |
Having basic information about their current health, past care, medication, vitals, etc., at their fingertips, patients will be better able to make their own health and long-term care decisions.
Read MorePosted by Pam McDonald | Aug 24, 2017 | Life Enrichment | 0 |
Using video as a central part of your community’s marketing is a no brainer and I have been raving about OneDay since I learned of it a few months ago!
Read MorePosted by Pam McDonald | Aug 22, 2017 | Life Enrichment | 0 |
Will senior living embrace robots and robotic technology?
Read MorePosted by Pam McDonald | Aug 18, 2017 | Sales & Marketing | 0 |
It’s critical for your community to be among the first 5 Google search results listed. But what are you doing to ensure you are?
Read MorePosted by Pam McDonald | Aug 15, 2017 | Leadership | 0 |
Too bad there isn’t a tool that would communicate, ‘yes, we really are caring for your mother,’ that would give them great peace of mind. Guess what? There is!
Read MorePosted by Pam McDonald | Aug 9, 2017 | Life Enrichment | 0 |
Many doctors feel that EHR software reduces their face-to-face time with patients, primarily because data entry is so time-consuming.
Read MorePosted by Pam McDonald | Aug 2, 2017 | Leadership | 0 |
Activities teams can begin to feel pulled in too many directions, becoming stressed and overwhelmed . . . we know how to help!
Read MorePosted by Pam McDonald | Aug 1, 2017 | Life Enrichment | 0 |
I’ve been in assisted living for nearly 30 years and I wish it had been around when I started.”
Read MorePosted by Pam McDonald | Jul 24, 2017 | Life Enrichment | 0 |
Steve and JJ Johnson have a frank discussion about costs for these systems as well as how the Internet of Things is laying a path for their future development.
Read MorePosted by Pam McDonald | Jul 21, 2017 | Sales & Marketing | 0 |
How to get your visitors to take actions that will convert them from visitors, to prospects, to customers.
Read MorePosted by Pam McDonald | Jul 6, 2017 | Life Enrichment | 0 |
Steve Moran continues his Conversations video series by sitting down with JJ Johnson, Owner and CEO of Cornell Communications.
Read MorePosted by Pam McDonald | Jul 5, 2017 | Life Enrichment | 0 |
New software is poised to make doctors and long-term care providers – including senior living operators – their Number 1 fans.
Read MorePosted by Pam McDonald | Jun 30, 2017 | Life Enrichment | 0 |
Having to search for a “lost” resident undermines the community’s credibility and can increase loved ones’ guilt as they question whether placement was the right decision.
Read MorePosted by Pam McDonald | Jun 16, 2017 | Sales & Marketing | 0 |
Video testimonials – one of the best possible marketing tools for any community – yet ridiculously costly, painfully time consuming and therefore, virtually impossible to achieve for the average senior living community to manage. Well not anymore!
Read MorePosted by Pam McDonald | Jun 14, 2017 | Sales & Marketing | 0 |
Ever wonder what adult children talk about online while searching for senior living and care for a loved one?
Read MorePosted by Pam McDonald | Jun 12, 2017 | Life Enrichment | 0 |
Do you send a clear message to you employees that you understand and care about their daily struggles?
Read MorePosted by Pam McDonald | Jun 6, 2017 | Life Enrichment | 0 |
It’s a fact of life – in senior living communities, residents sometimes fall and they sometimes wander away.
Read MorePosted by Pam McDonald | Jun 1, 2017 | Leadership | 0 |
We all pretty much agree that humans make mistakes. It’s inevitable. So, how you recover can create more goodwill than if everything had gone perfectly the first time!
Read MorePosted by Pam McDonald | May 23, 2017 | Sales & Marketing | 0 |
Staying competitive requires that you know and understand your competition. We have the tips and tools you need!
Read MorePosted by Pam McDonald | May 19, 2017 | Leadership | 0 |
Do you know how to make the staff happy, make them feel loved, make them feel appreciate? Maybe you need a Fun Committee!
Read MorePosted by Pam McDonald | May 16, 2017 | Life Enrichment | 0 |
One of the challenges for senior living activities directors is coming up with things for residents to do that they like and are adaptable for those with physical or cognitive limitations.
Read MorePosted by Pam McDonald | May 14, 2017 | Life Enrichment | 0 |
I believe that every senior living community that purchases an emergency communications or nurse call system hopes they never have to use it.
Read MorePosted by Pam McDonald | May 11, 2017 | Life Enrichment | 0 |
Being able to safely retain and securely manage residents much longer will definitely effect your bottom line. Here is the system that can help you do it.
Read MorePosted by Pam McDonald | May 8, 2017 | Sales & Marketing | 0 |
There couldn’t be a better time to update your competition analyses . . . and we can help!
Read MorePosted by Pam McDonald | May 7, 2017 | Life Enrichment | 0 |
How do senior living leaders help minimum wage workers get out of the poverty cycle?
Read MorePosted by Pam McDonald | May 2, 2017 | Life Enrichment | 0 |
As the largest technology provider in the U.S. long-term & post-acute care space, MatrixCare® is the platform of choice for over 12,000 facility-based care settings, including skilled nursing, senior living, CCRCs, and home care.
Read MorePosted by Pam McDonald | Apr 30, 2017 | Employee Engagement, Leadership | 0 |
Half of the entire U.S. workforce lives paycheck to paycheck, according to a 2015 Federal Reserve Bureau report on the economic well being of U.S. households – that’s about 90 million people.
Read MorePosted by Pam McDonald | Apr 27, 2017 | Life Enrichment | 0 |
A conversation with Kimberly Green about somebody who’s life had been changed as a result of working with Diakonos.
Read MorePosted by Pam McDonald | Apr 25, 2017 | Sales & Marketing | 0 |
Do you know what the most common complaints are that senior living residents have about the food in their community? You should. And you can easily do something about it.
Read MorePosted by Pam McDonald | Apr 20, 2017 | Life Enrichment | 0 |
What if you could program a computer chip — through brain training and artificial intelligence — to actually tell the difference between regular movement and what a fall actually looks like?
Read MorePosted by Pam McDonald | Apr 11, 2017 | Life Enrichment | 0 |
A conversation with Kimberly Green, COO, Diakonos Group about mentoring and empowering their Certified Nursing Assistants.
Read MorePosted by Pam McDonald | Apr 6, 2017 | Life Enrichment | 0 |
Finally . . . an all-in-one software solution that can streamline and improve senior living operations.
Read MorePosted by Pam McDonald | Apr 3, 2017 | Life Enrichment | 0 |
“Feeding the beast” or “paying the toll” are popular euphemisms for all the work an SaaS provider does to maintain peak performance from their hardware and software.
Read MorePosted by Pam McDonald | Mar 28, 2017 | Development | 0 |
Recently I came across something called “supervised independent living” and it seems to be growing more popular among providers.
Read MorePosted by Pam McDonald | Mar 17, 2017 | Life Enrichment | 0 |
High tech is just one of those things better understood by seeing it in action and experimenting with it in hands-on demonstrations — and that is just one opportunity that awaits top-tiered senior living executives at the LeadingAge PEAK Leadership Summit, March 19-22 in Washington, D.C.
Read MorePosted by Pam McDonald | Mar 15, 2017 | Life Enrichment | 0 |
I’ve had to admit it before and it’s still true – I am no fan of learning new software or apps. But, I am a huge fan of programs that make jobs in senior living easier and help team members better understand the information being tracked.
Read MorePosted by Pam McDonald | Mar 14, 2017 | Sales & Marketing | 0 |
Caring.com is hosting a webinar this Thursday, March 16th at 11AM Pacific (2PM Eastern) titled, Senior Care Reviews: How to Get Them & Respond to Them.
Read MorePosted by Pam McDonald | Mar 10, 2017 | Life Enrichment | 0 |
Do you know the four research categories known to have an impact on dementia care?
Read MorePosted by Pam McDonald | Mar 8, 2017 | Sales & Marketing | 0 |
If you are not using your communities’ dining services as part of your marketing efforts, you’re not maximizing your resources.
Read MorePosted by Pam McDonald | Mar 7, 2017 | Life Enrichment | 0 |
Every senior community I’ve visited has had at least some residents who were cognitively impaired, so a resident wandering off can happen at any time.
Read MorePosted by Pam McDonald | Mar 3, 2017 | Development | 0 |
Shep Roylance provides insight into the direction regarding the skilled nursing facilities market.
Read MorePosted by Pam McDonald | Feb 24, 2017 | Life Enrichment | 0 |
It’s kind of difficult to describe “hospitality”, but you certainly know it when you experience it.
Read MorePosted by Pam McDonald | Feb 23, 2017 | Leadership | 0 |
If you’re working with little or bad information about your competitors or marketplace, your strategy could lead you down a rabbit hole that costs you time, money and prospects.
Read MorePosted by Pam McDonald | Feb 13, 2017 | Life Enrichment | 0 |
In senior living memory care, each day is unique. Residents’ needs and abilities are changeable: some days things come easily, other days everything is a challenge.
Read MorePosted by Pam McDonald | Feb 1, 2017 | Development | 0 |
Shep Roylance believes there are some acquisition opportunities in the assisted living market, but sees a threat posed by new development.
Read MorePosted by Pam McDonald | Jan 25, 2017 | Sales & Marketing | 0 |
Everyone knows the Millennial generation are not the customer for senior living, so providers can carry on doing business the old way, right? Wrong!
Read MorePosted by Pam McDonald | Jan 13, 2017 | Life Enrichment | 0 |
I always feel just a little more loved when friends, family, and colleagues are aware of my favorite things. It makes me feel listened to, cared for, and a little better understood.
Read MorePosted by Pam McDonald | Jan 4, 2017 | Development | 0 |
Shep Roylance explains why we don’t have to panic about the future of skilled nursing.
Read MorePosted by Pam McDonald | Dec 22, 2016 | Leadership | 0 |
Blue Willow is offering its Ambassador Pricing program if a community or company “reserves” or schedules a 2017 installation; they will be eligible to receive up to 20% off the price.
Read MorePosted by Pam McDonald | Dec 21, 2016 | Sales & Marketing | 0 |
Ken Dychtwald has been trying for over 4 decades to prepare America (and the world) for the huge disruptive force that is the graying of the Baby Boomers.
Read MorePosted by Pam McDonald | Dec 9, 2016 | Development | 0 |
Scott White, President of Mainstreet, explains that the company’s earlier success in Canada prompted its return there this year.
Read MorePosted by Pam McDonald | Dec 8, 2016 | Sales & Marketing | 0 |
Shep Roylance describes the good and the bad he’s seen visiting senior living communities.
Read MorePosted by Pam McDonald | Dec 6, 2016 | Sales & Marketing | 0 |
When was the last time YOU returned voicemail from a salesperson trying to sell you something? How often do YOU reply to a sales email?
Read MorePosted by Pam McDonald | Nov 28, 2016 | Development | 0 |
Scott White, President of Mainstreet, believes in the future of post-acute care if operators take the right attitude.
Read MorePosted by Pam McDonald | Nov 25, 2016 | Life Enrichment | 0 |
LifeShare Technologies adds massive communications functionality, internet connectivity, and digital infrastructure to ordinary TVs allowing residents to connect with family.
Read MorePosted by Pam McDonald | Nov 16, 2016 | Sales & Marketing | 0 |
So how are certain communities succeeding at getting such great reviews online?
Read MorePosted by Pam McDonald | Nov 14, 2016 | Life Enrichment | 0 |
According to the Centers for Disease Control (CDC), more than 2.8 million fall-related injuries are treated in emergency rooms annually, including over 800,000 hospitalizations and more than 27,000 deaths.
Read MorePosted by Pam McDonald | Nov 11, 2016 | Leadership | 0 |
Shep Roylance answers the question of whether or not he thinks the presidential elections would make any difference to senior living.
Read MorePosted by Pam McDonald | Nov 10, 2016 | Sales & Marketing | 0 |
The words you use influence how people see you and what they decide about you. They also can build or erode a relationship. In senior living, there are certain words that should be assigned to the junk heap.
Read MorePosted by Pam McDonald | Nov 7, 2016 | Life Enrichment | 0 |
One single media system that allows families to stay informed about what’s happening in the their loved one’s senior community, upload pictures, add calendar appointments, and even share notes with other family members.
Read MorePosted by Pam McDonald | Nov 4, 2016 | Leadership | 0 |
Shep Roylance has noticed a substantial change in the market over the past 6 years . . . away from skilled nursing.
Read MorePosted by Pam McDonald | Nov 2, 2016 | Leadership | 0 |
Gone is the expectation that ‘retirement home’ food can be just okay and residents will suffer through it.
Read MorePosted by Pam McDonald | Nov 2, 2016 | Development | 0 |
Scott White, president of Mainstreet Health Investments, discusses where the company may be heading in the future.
Read MorePosted by Pam McDonald | Oct 26, 2016 | Life Enrichment | 0 |
The University of California, Davis’ School of Medicine and School of Veterinary Medicine has accepted the latest research proposal from Nancy Schier Anzelmo and Paula Hertel, senior living dementia care experts and founders of the Connected Horse.
Read MorePosted by Pam McDonald | Oct 18, 2016 | Leadership | 0 |
Scott White, President of Mainstreet, answers critics’ charges that the company is making other operators nervous with their transitional care model and destroying the traditional skilled nursing business.
Read MorePosted by Pam McDonald | Oct 18, 2016 | Sales & Marketing | 0 |
The holidays are ripe for traffic-generating promotions that motivate prospective residents to visit your community. Are you prepared?
Read MorePosted by Pam McDonald | Oct 13, 2016 | Sales & Marketing | 0 |
I wouldn’t say we at Senior Housing Forum harp on the idea that the traditionally acceptable goal of 87% occupancy just isn’t good enough . . . but some of our readers might.
Read MorePosted by Pam McDonald | Oct 10, 2016 | Life Enrichment | 0 |
LifeShare Technologies has created a communication system that adds internet connectivity and digital functionality to ordinary TVs. With a simplified remote, users can easily access an extensive playlist from a variety of music categories.
Read MorePosted by Pam McDonald | Sep 29, 2016 | Sales & Marketing | 0 |
Adherence to these three principles will result in successful advertising for your community.
Read MorePosted by Pam McDonald | Sep 29, 2016 | Leadership | 0 |
People across the United States are retiring at a much later age than ever before and we cannot deny that lingering effects of the recession are playing a role in this new trend.
Read MorePosted by Pam McDonald | Sep 19, 2016 | Sales & Marketing | 0 |
With over 34 million Americans providing unpaid family care to an adult over age 50, this service is a vital part of our long-term care system.
Read MorePosted by Pam McDonald | Sep 5, 2016 | Life Enrichment | 0 |
Over the past couple of months I’ve been talking with Steve Rusche about the way LifeShare Tech offers individual seniors, their families, and senior living communities a communication system that adds internet connectivity and digital functionality to ordinary TVs.
Read MorePosted by Pam McDonald | Aug 31, 2016 | Leadership | 0 |
Recently, we caught up with Karen Cassel, who is very busy in her new position as CEO for Caring.com.
Read MorePosted by Pam McDonald | Aug 30, 2016 | Sales & Marketing | 0 |
A focused and well-trained dining team can contribute to sales and marketing efforts.
Read MorePosted by Pam McDonald | Aug 15, 2016 | Sales & Marketing | 0 |
On Thursday, August 18th at 11am Pacific (2pm Eastern), Caring.com will host a webinar focusing on why and how to harness consumer reviews.
Read MorePosted by Pam McDonald | Aug 11, 2016 | Sales & Marketing | 0 |
First, we were told NOT to respond to bad reviews. Now industry recommendations say to respond to to all reviews — good and bad. Whose guidance should you be following for your senior living community’s strategy?
Read MorePosted by Pam McDonald | Aug 10, 2016 | Leadership | 0 |
You have, maybe, three seconds . . . one thousand one . . . one thousand two . . . one thousand three . . . before — CLICK — and your website visitor is gone
Read MorePosted by Pam McDonald | Jul 31, 2016 | Life Enrichment | 0 |
LifeShare’s simple-to-use, yet powerful interface, enhances what seniors – whether living in their own homes or a senior community – can access on their TV.
Read MorePosted by Pam McDonald | Jul 19, 2016 | Sales & Marketing | 0 |
If you need more help with measuring ROI from your digital marketing, Caring.com is hosting a webinar on this topic this Thursday, July 21st.
Read MorePosted by Pam McDonald | Jul 18, 2016 | Leadership | 0 |
What would it look like if, instead of the traditional performance reviews focused on functional skills, leaders in senior living were evaluated on their Emotional Intelligence?
Read MorePosted by Pam McDonald | Jul 13, 2016 | Leadership | 0 |
In 10 years only 40% of current Fortune 500 companies will still be here. Is your company innovative enough to stick around?
Read MorePosted by Pam McDonald | Jul 6, 2016 | Leadership | 0 |
One of the major quality care initiatives launched last year by Argentum is its national Assisted Living Executive Director Certification program.
Read MorePosted by Pam McDonald | Jul 5, 2016 | Leadership | 0 |
Nothing says summertime like the sight and aroma of fresh tomatoes, fresh basil, a little olive oil, and fresh squeezed lemon.
Read MorePosted by Pam McDonald | Jul 4, 2016 | Life Enrichment | 0 |
Loss of appetite is a little more common among older adults and it can be a cause for concern if it leads to weight loss.
Read MorePosted by Pam McDonald | Jun 29, 2016 | Leadership | 0 |
Argentum and MatrixCare engaged a global research firm, Cognitive Solutions, to tells us what is new and working in residential memory care.
Read MorePosted by Pam McDonald | Jun 27, 2016 | Leadership | 0 |
A summary of Phase 1 of Argentum’s new quality care initiative.
Read MorePosted by Pam McDonald | Jun 22, 2016 | Sales & Marketing | 0 |
James Kane captivated the audience at this year’s Argentum Conference when discussing how you can make anyone loyal to you.
Read MorePosted by Pam McDonald | Jun 19, 2016 | Leadership | 0 |
What if your 88-year-old technology-phobic Mom could suddenly have all the benefits of emails, text messages, Facebook updates, alerts, and much more – without having to learn a computer or mobile device?
Read MorePosted by Pam McDonald | Jun 16, 2016 | Leadership | 0 |
It is NOT too early to begin planning how you’ll showcase your community during National Assisted Living Week®, September 11th-17th.
Read MorePosted by Pam McDonald | Jun 15, 2016 | Development | 0 |
The year 2016 will continue to be one of transition and change for the senior housing industry.
Read MorePosted by Pam McDonald | May 23, 2016 | Leadership | 0 |
Do you know about all the changes to the senior healthcare model and the impact these changes might have on investors?
Read MorePosted by Pam McDonald | May 19, 2016 | Sales & Marketing | 0 |
Do you worry over how much to spend on marketing?
Read MorePosted by Pam McDonald | May 16, 2016 | Sales & Marketing | 0 |
Do you know the roles of the senior and the adult child in placement decision-making? Do you know what messages and platforms appeal to each audience?
Read MorePosted by Pam McDonald | May 2, 2016 | Leadership | 0 |
A “pat on the back” makes anyone feel good… and, if done consistently, you will be able to taste the difference!
Read MorePosted by Pam McDonald | Apr 28, 2016 | Sales & Marketing | 0 |
Use of a call center to follow up on Internet leads may be exposing you to multi-million dollar lawsuits!
Read MorePosted by Pam McDonald | Apr 21, 2016 | Development | 0 |
In senior housing, operation is as critically important as location.
Read MorePosted by Pam McDonald | Apr 4, 2016 | Leadership | 0 |
There are distinctly different operational practices for assisted living communities and 6-bed board and care homes.
Read MorePosted by Pam McDonald | Mar 29, 2016 | Development | 0 |
Stay on top of industry trends!
Read MorePosted by Pam McDonald | Mar 28, 2016 | Leadership | 0 |
While many people think “board and care” and “assisted living” are two separate levels of care, in actuality, they are more brother and sister than unrelated families.
Read MorePosted by Pam McDonald | Mar 24, 2016 | Leadership | 0 |
It’s not just about food…it’s about the experience of dining.
Read MorePosted by Pam McDonald | Mar 15, 2016 | Leadership | 0 |
No matter the size or scope of your community…this is one vital kitchen tool that every dining department needs!
Read MorePosted by Pam McDonald | Mar 4, 2016 | Life Enrichment | 0 |
SelfHelp Community Services launched a Virtual Senior Center program!
Read MorePosted by Pam McDonald | Feb 25, 2016 | Life Enrichment | 0 |
The produce section in your grocery store can be one of the most important stops you can make!
Read MorePosted by Pam McDonald | Feb 23, 2016 | Development | 0 |
Down but not out… everybody loves a good comeback story!
Read MorePosted by Pam McDonald | Feb 18, 2016 | Life Enrichment | 0 |
Debunking the myth of the lonely old man…
Read MorePosted by Pam McDonald | Feb 17, 2016 | Sales & Marketing | 0 |
Aging is not for sissies…
Read MorePosted by Pam McDonald | Feb 16, 2016 | Life Enrichment | 0 |
26 states are currently considering right-to-die legislative proposals… are you ready for this?
Read MorePosted by Pam McDonald | Feb 9, 2016 | Sales & Marketing | 0 |
What do Baby Boomers really want?
Read MorePosted by Pam McDonald | Feb 8, 2016 | Sales & Marketing | 0 |
Traditional Advertising vs. New Media
Read MorePosted by Pam McDonald | Feb 4, 2016 | Sales & Marketing | 0 |
Preparation tips from Shep Roylance to help sellers.
Read MorePosted by Pam McDonald | Jan 21, 2016 | Leadership | 0 |
JCH Consulting Group offers the tips and tricks you need to succeed.
Read MorePosted by Pam McDonald | Jan 12, 2016 | Leadership, Life Enrichment | 0 |
The Connected Horse Project is up and running.
Read MorePosted by Pam McDonald | Jan 4, 2016 | Employee Engagement, Leadership | 0 |
Looking beyond skill sets and resumes…
Read MorePosted by Pam McDonald | Dec 21, 2015 | Leadership, Sales & Marketing | 0 |
Managing Your Online Reputation for Senior Living Providers
Read MorePosted by Pam McDonald | Dec 16, 2015 | Leadership | 0 |
Looking for holiday menu tips and tricks? Strategic Dining has you covered!
Read MorePosted by Pam McDonald | Dec 10, 2015 | Leadership | 0 |
How do you know when someone is ready for assisted living?
Read MorePosted by Pam McDonald | Dec 8, 2015 | Leadership | 0 |
Managing employee overtime is low hanging fruit when it comes to ways to reduce costs.
Read MorePosted by Pam McDonald | Dec 7, 2015 | Life Enrichment | 0 |
Real time examples from each perspective.
Read MorePosted by Pam McDonald | Dec 4, 2015 | Life Enrichment | 0 |
Imagine the increased resounding joy at a holiday party where all the residents are able to savor the same tasty treats!
Read MorePosted by Pam McDonald | Dec 2, 2015 | Leadership | 1 |
Do you know the pros and cons of leasing vs. purchasing? We do.
Read MorePosted by Pam McDonald | Nov 24, 2015 | Sales & Marketing | 0 |
Home Sweet… Co-Home?
Read MorePosted by Pam McDonald | Nov 18, 2015 | Leadership | 0 |
Caregivers need care too…
Read MorePosted by Pam McDonald | Nov 10, 2015 | Life Enrichment | 0 |
Beam me up, Scotty… I’ve seen it all now!
Read MorePosted by Pam McDonald | Nov 6, 2015 | Leadership | 0 |
Are you keeping up with technology? Is it keeping up with you?
Read MorePosted by Pam McDonald | Nov 5, 2015 | Leadership | 0 |
The next generation is coming . . . are you ready?
Read MorePosted by Pam McDonald | Oct 26, 2015 | Leadership | 0 |
Know when to hold them. Know when to fold them.
Read MorePosted by Pam McDonald | Oct 26, 2015 | Sales & Marketing | 0 |
Do you know how to make your website senior-friendly?
Read MorePosted by Pam McDonald | Oct 15, 2015 | Leadership | 0 |
Don’t wait until it’s too late… learn how to hire efficiently and effectively now!
Read MorePosted by Pam McDonald | Oct 14, 2015 | Sales & Marketing | 0 |
Top Senior Living Communities Nationwide Earning Most Praise, More Inquiries, and More Move-Ins
Read MorePosted by Pam McDonald | Sep 29, 2015 | Sales & Marketing | 0 |
Create an individualized marketing campaign with these simple steps.
Read MorePosted by Pam McDonald | Sep 23, 2015 | Sales & Marketing | 0 |
How to help your residents and families tell their story…
Read MorePosted by Pam McDonald | Sep 14, 2015 | Sales & Marketing | 0 |
‘Go ahead and send me a brochure’ is a quick route to a dead end.
Read MorePosted by Pam McDonald | Sep 8, 2015 | Leadership | 0 |
The strength of a team is each individual member. The strength of each member is the team.
Read MorePosted by Pam McDonald | Sep 3, 2015 | Sales & Marketing | 0 |
As-Seen-On-TV becomes As-Seen-In-Real-Life
Read MorePosted by Pam McDonald | Sep 2, 2015 | Leadership | 0 |
Are you prepared for the DOL’s proposed modifications? Do you even know what they are?
Read MorePosted by Pam McDonald | Aug 27, 2015 | Development | 0 |
Remedies to actually optimize Search Engine Optimization…
Read MorePosted by Pam McDonald | Aug 25, 2015 | Leadership | 0 |
With its scalability and adaptability, Vigil gives providers of senior care the freedom to customize the system to address their specific operations.
Read MorePosted by Pam McDonald | Aug 24, 2015 | Sales & Marketing | 0 |
Senior living communities do not clearly explain why they are different and better than their competitors.
Read MorePosted by Pam McDonald | Aug 13, 2015 | Sales & Marketing | 0 |
Succession planning is not a project; it’s a discipline.
Read MorePosted by Pam McDonald | Aug 6, 2015 | Leadership | 0 |
According to a magazine and recruitment agency survey that polled American job seekers, a resounding 75% said they would not be willing to work for a company with a bad reputation – even if they were unemployed.
Read MorePosted by Pam McDonald | Aug 3, 2015 | Life Enrichment | 0 |
To reduce the use of antipsychotic medications in long-term care settings, many dementia care providers are seeking alternatives approaches
Read MorePosted by Pam McDonald | Jul 30, 2015 | Leadership | 0 |
Unlock the secrets to creating an engaged staff, and the rewards will come.
Read MorePosted by Pam McDonald | Jul 29, 2015 | Sales & Marketing | 0 |
Leave the prospect with an over-the-top memorable touring experience.
Read MorePosted by Pam McDonald | Jul 27, 2015 | Sales & Marketing | 0 |
Over 1,800 Baby Boomer women who used Caring.com were surveyed to find out what they really thought about tours at senior communities.
Read MorePosted by Pam McDonald | Jul 22, 2015 | Sales & Marketing | 0 |
It’s time again for SMASH – the Senior Care Marketing Sales Summit HQ!
Read MorePosted by Pam McDonald | Jul 20, 2015 | Sales & Marketing | 0 |
Search marketers need to constantly re-visit their assumptions in order to keep up.
Read MorePosted by Pam McDonald | Jul 14, 2015 | Leadership | 0 |
One of the truisms I’ve heard consistently about assisted living is that the small board and care homes (those with 2 to 30 beds) provide care to the highest acuity residents.
Read MorePosted by Pam McDonald | Jul 9, 2015 | Sales & Marketing | 0 |
Research shows that training can have immediate outcomes – such as new learning, skill development, and change in approach and methods used on the job – as well as long-term impacts, including consistent gains in productivity.
Read MorePosted by Pam McDonald | Jul 9, 2015 | Sales & Marketing | 0 |
Since a number of my acquaintances were enjoying online dating, it quickly occurred to me, the same principles could be used to find roommates.
Read MorePosted by Pam McDonald | Jun 23, 2015 | Employee Engagement, Leadership | 0 |
An engaged workforce is one of the most powerful and cost effective ways to boost a company’s success.
Read MorePosted by Pam McDonald | Jun 17, 2015 | Leadership, Sales & Marketing | 0 |
Every decade since the 1960s, the White House has hosted a Conference on Aging (WHCOA)
Read MorePosted by Pam McDonald | Jun 10, 2015 | Sales & Marketing | 1 |
What methods do you use to calculate the results of your marketing?
Read MorePosted by Pam McDonald | Jun 1, 2015 | Leadership | 0 |
“When we started Stellar Senior Living, our approach to sales was to try to hire great salespeople and then get out of their way“
Read MorePosted by Pam McDonald | May 27, 2015 | Sales & Marketing | 0 |
The title says it all.
Read MorePosted by Pam McDonald | May 26, 2015 | Leadership | 0 |
With labor representing from 60-70% of the operating costs in senior care, it is no wonder that improving human capital management is in the spotlight for 2015.
Read MorePosted by Pam McDonald | May 5, 2015 | Sales & Marketing | 0 |
The Problem with Training is that over time it washes out.
Read MorePosted by Pam McDonald | May 4, 2015 | Development, Life Enrichment | 0 |
The other day I was talking with Jacquie Brennan, Vice President, Marketing and Corporate...
Read MorePosted by Pam McDonald | Apr 21, 2015 | Life Enrichment | 0 |
Getting seniors to participate in rehabilitation can be challenging, especially those with dementia
Read MorePosted by Pam McDonald | Apr 10, 2015 | Leadership, Life Enrichment | 0 |
Not only does a full calendar of activities bring residents in the door and boost their quality of life, it helps soothe family members, and allows them to feel like a placement decision for their senior loved one was the right thing to do.
Read MorePosted by Pam McDonald | Mar 31, 2015 | Sales & Marketing | 0 |
Looking at how common language helps keep the sales process on track.
Read MorePosted by Pam McDonald | Mar 25, 2015 | Leadership | 0 |
These tools give providers data-driven and predictive tools to find and recruit talent, make quality hires and optimize schedules.
Read MorePosted by Pam McDonald | Mar 13, 2015 | Life Enrichment | 0 |
He believes he has “built a better mousetrap” for wandering detection and notification.
Read MorePosted by Pam McDonald | Mar 5, 2015 | Sales & Marketing | 0 |
Landing pages . . . e-mail blasts . . . content marketing . . . social listening . . . retargeting . . . long tail keywords . . . inbound marketing. Welcome to the language of the new landscape of digital marketing.
Read MorePosted by Pam McDonald | Mar 3, 2015 | Leadership | 0 |
that the product “was one of the best investments I’ve made . . .
Read MorePosted by Pam McDonald | Feb 27, 2015 | Sales & Marketing | 0 |
In Part One that was published a couple of days ago I laid out the first three “must...
Read MorePosted by Pam McDonald | Feb 25, 2015 | Sales & Marketing | 0 |
At one point in my career as a marketing consultant, I was responsible for developing, placing and...
Read MorePosted by Pam McDonald | Feb 3, 2015 | Sales & Marketing | 0 |
One of the first determinations most senior living salespeople make is the status of each prospect
Read MorePosted by Pam McDonald | Jan 30, 2015 | Leadership | 0 |
Successful technology implementations require a strong understanding of the organizational impact and an unwavering management commitment to deliver the benefits promised.
Read MorePosted by Pam McDonald | Jan 28, 2015 | Sales & Marketing | 0 |
I’m tired of having to explain the continuum of long-term care, the difference between independent living and assisted living or memory care
Read MorePosted by Pam McDonald | Jan 15, 2015 | Development | 0 |
Villages are based on the needs of communities in which they evolve
Read MorePosted by Pam McDonald | Jan 8, 2015 | Sales & Marketing | 0 |
As a marketing consultant, one thing I did for my clients was purchase advertising space. So I had...
Read MorePosted by Pam McDonald | Jan 6, 2015 | Sales & Marketing | 0 |
I’ve been asked by a number of my clients to “do” their Facebook Fan Page or YouTube channel. My...
Read MorePosted by Pam McDonald | Dec 18, 2014 | Leadership | 0 |
these staffing practices create havoc in workers’ lives” and that many nursing assistants “were desperate to supplement meager paychecks.
Read MorePosted by Pam McDonald | Nov 10, 2014 | Leadership | 0 |
Every senior living community wants happy employees — staff who look forward to coming to work; who routinely do their best; who go beyond what’s being asked of them.
Read MorePosted by Pam McDonald | Sep 30, 2014 | Development, Sales & Marketing | 1 |
Since the first day of school, we have seen positive results. The residents eagerly await the arrival of the children.
Read MorePosted by Pam McDonald | Sep 14, 2014 | Development | 0 |
Another E5B financed senior living company
Read MorePosted by Pam McDonald | Jun 10, 2014 | Life Enrichment | 0 |
Will senior living need to address an impending Baby Boomer drug abuse problem?
Read MorePosted by Pam McDonald | May 1, 2014 | Leadership | 1 |
Person Centered Care if done right always boosts the bottom line. This is a great example of how it works.
Read MorePosted by Pam McDonald | Apr 8, 2014 | Life Enrichment | 11 |
The Eden Philosophy transforms the lives of residents, staff and the bottom line.
Read MorePosted by Pam McDonald | Apr 4, 2014 | Leadership | 2 |
The Eden Alternative is all about transforming and empowering residents.
Read MorePosted by Pam McDonald | Mar 20, 2014 | Sales & Marketing | 0 |
A great guide to writing press releases that will get published.
Read MorePosted by Pam McDonald | May 6, 2013 | Sales & Marketing | 2 |
The month of May is Older American Month — a Month that is a perfect opportunity for retirement communities to hold celebrations recognizing the contributions made – and continuing to be made — to our country...
Read More