By Steve Moran
While at the 2019 Senior Living Innovation Forum in Santa Barbara I wanted to do an interview with Lionel Sussman who is the VP of Design Experience for Marriott International, but it was complicated by the fact that Bob Kramer also wanted some of his time.
So I got creative . . .
. . . and asked Bob to interview Lionel.
I started to write an article about it, but realized you would probably rather just watch the interview, so here it is: