I hated doing homework. I hated cleaning my room. I hated hard work. Along the way, I found things I was passionate about

There’s talk of artificial intelligence and robotics, but no one I know of is doing anything meaningful to achieve a competitive advantage.

This 5-day challenge provides you with a structured plan to express the impact your team members have on you.

They use something called “Recipes” that allow them to be great over and over again. This recipe is worth stealing.

If I were in charge of American Airlines, I would be 100% focused on taking care of my customers believing that is the single best path to high margins.

If you find yourself feeling down, or alone, or unsupported, try this. It takes about ten minutes. It costs nothing. And it might change how your day feels.

The concept could translate into something marvelous and wonderful that completely changes how we think about serving older people.

“The leaders weren’t commanding from above; they were building trust that allowed the group to self-organize toward its horizon.”

None of this requires you to believe in journaling as a lifestyle. It just requires you to notice that an unmanaged brain is a noisy one.

Trust is higher. People are more engaged. They’re more willing to speak up. And leaders are more likely to get the information they actually need.

Most of us will never have trouble finding opportunities to talk. The discipline is recognizing those moments when talking is the wrong thing to do. 

So there are now three threads: a defamation case, a contract case, and whatever gets resolved in arbitration.

As a leader, your job isn’t to be the smartest person in the room or the one doing the most work. It is your job to be a force multiplier!

MorseLife held a vaccination clinic. 976 people were vaccinated. More than half, 567 people, were not eligible under the program.

Amplifii has since filed its own breach of contract suit against MorseLife, and the agreement itself, along with a lengthy attached schedule of duties.

The feedback sandwich protects leaders, not employees. Switch to Situation-Behavior-Impact for honest communication that actually changes behavior.

Maybe the real value of watching Frontier is not the satisfaction of being angry at an airline. It’s the discomfort of asking ourselves a harder question.

A few months ago, we published an article that blew up in the wrong kind of way. I was upset by it, my team was upset by it, no one was happy.

As a shareholder and senior living resident, I’ve long had an interest in Brookdale Senior Living. I bought in many years ago when the stock was at $37.

The only test I think actually matters is uncomfortably simple: how did I make the people I came into contact with today feel?

Here is how it works at Texas Roadhouse. The restaurant manager is required to invest $25,000, and they get 10% of profits, plus stock in the company.

You know your people. You know their names, their roles, maybe their kids’ names. But do you actually know them?

What if the only thing standing between you and next month’s rent was how well you treated a resident today?

Today, focus on solutions to the biggest and hardest problems using a tool called ‘The Worst Ideas First.’