By Steve Moran

Every organization, every department, every leader has frustrating problems or challenges that seem to resist all attempts at finding a solution.

  • Your customer service is just not as good as it should be.
  • Your customer retention is not making the grade.
  • You have too many people calling off.
  • People are getting bored with your product or service.

You have brainstormed, talked to experts, read books, asked AI and nothing seems to help. I picked up a crazy fun idea from a reel by executive coach Alisa Cohn, tried it with my own team, and it flat-out worked. It could very well give you the breakthrough you need too.

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