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After six years of staff meetings, trainings, and framed mission statements, the best she could come up with was more of a guess than a conviction.

Conventional wisdom says high returns and margins equal excellence. But when you focus on margins, your thinking is always short-term.

I’m talking about leaders who, no matter how successful they are, constantly strive to be better. We would be transforming the world of aging.

I keep getting asked the same question: If you could go back in time, what is one lesson would you teach your younger self?

They’re positioning this conference as the place where the next act gets written: capital, care, and community in the same room.

If you’re trying, people are surprisingly forgiving. And that’s the best news in the whole conversation: you don’t have to become perfect.

There’s nothing wrong with senior living except falling short on potential. Mr. Williams sets forth a guidebook for how senior living might thrive.

Almost no one ever talks about the gap between the humble leader and the great leader, even though closing this gap transforms teams.

If you don’t clearly communicate your vision for your team, for your organization, no one will want to travel with you.