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If senior living is truly about creating exceptional experiences for residents, we need to start giving them real budgets to create real experiences.

The idea is that even if artificial intelligence (AI) companionship can seem empathetic, it’s still just a machine.

One might think that being among people would lift the malaise of loneliness. Question: What can be done to ensure that everyone feels valued and included?

No two individuals are the same. We all like to be recognized and respected for those qualities that make us unique.

This is the brutal truth about caregiving that the how-to articles and expert advice columns don’t capture.

For me, the best part of NIC is always the people. But I also look forward to those “can’t-miss” sessions that help us see where the industry is headed.

What if we were publicly and loudly outraged when a company causes great harm to people? It seems like we should do something, rather than nothing.

Could our breakfast dreamer, now a CCRC resident, be imagining the future of senior living? Dreams are the stuff of which success is built.

I then got to contemplating what it would be like if a senior living community, a senior living organization, made a deliberate decision to overstaff …

Implementation of change is likely to require a bold commitment to the mission, namely, harboring and empowering those who are aging.

“Sankofa” can mean that it’s time to go back in time and correct the present. Can we make that teaching the senior living reality?