Dining programs might be enhanced if they gave equality to making dining at home in the more intimate setting of residential units an option …

He told me this story about how their community saved the life of a resident. Steal this for your next sales presentation.  

Good advice for any business, and especially for a residential living business like senior housing. It pays to give customers what they want.

There is the potential to restore our concepts of aging to the people and to give those of advanced years the dignity that their contributions have earned.

Wouldn’t it be better to be an organization of and for those who are aging and want their final years to be meaningful?

Leon Grundstein shared a story with me about how a resident transitioned from being confined to a wheelchair to walking unassisted.

It is critically important for leaders to think about how the audience will react to their messaging. In this case, Delta customers were not fooled.

This does not mean that I don’t love my age; the truth is that there are many parts of being younger that I miss a lot.

How do you see senior living leaders navigating these shifting workplace expectations while maintaining the human-centered care that defines our industry?

What would make me brag that my mom or dad lived in senior living? That should set the minimum standard. This would be a good start.

Which of these problems could you solve today, creating opportunities to deepen your consumer base and to add revenue streams to your organization?

It is a powerful portrayal of how much people who work in senior living care about the happiness of residents and family members.

Change the focus. Give customers what they will want. The customers may not know what they want until the creative genius shows them.

Sometimes the best way to save money is to spend money which is why there is an increased focus on healthy living. Here is why it would save billions …

I don’t want my getting old to be like my stepfather’s getting old. I want to do it better for me and for my kids.

As I dreamed about making dreams for older people, I came to the realization that senior living has this unique opportunity to be the maker of dreams!

If the mission of senior living is to cushion the challenging inroads of aging, then it should adapt to meet the needs of those who are aging.

As residents morph into patients, there is likely to be a continuing trend toward less active engagement and more toward amusement …

These stories should never depress us, but should always inspire us to dream of what can be and spur us into action. 

Most of my emails are spam, but one such spammer recently caught my eye. What I read sent my mind into an AI frenzy of imagination.