In the long run, the prize will go to those who are able to follow people to give them what they want as they age.

Among the panelists and the LeadingAge facilitator, there was jollity, camaraderie, and commiseration.

Imperfection is what defines the human condition and what creates the opportunity to be better, to be happier, to grow, to change the world.

The benefits for potential residents are obvious — a great living experience at a much lower cost. For the industry, the list is long…

Senior housing has become a business, which makes it easy to forget its beginnings in grassroots efforts by communities of faith.

There is a potential for franchising to supplement today’s senior living capital. And the concepts may inspire new thinking about how we age in America.

But if you’re one of the millions who struggle with this, know that it can and will get better. You just have to make the call.

A senior living asked panelists whether they favor building or buying as the better alternative for investing. Which approach provides the greater return?

It’s okay to say no to people’s requests. I’m not exactly an expert at this, but perhaps these 8 principles will help!

Let’s hope that we can get there soon to restore justice to senior living providers and to those they serve.

There is much for CCRC operators and investors to learn from a deep dive into this intriguing new cruising lifestyle venture.

If you don’t like the corporate nonsense of recruiters, start your own business or find your own path. Your dream job may not be a job at all.

Welcome to the world of fundraising in 2025. It’s moved from a mission and gratitude proposition to an entitlement concept.

Opportunities are fleeting. Challenges are always with you. Moreover, the biggest barrier to your opportunity is your fear of criticism.

More important is how well the business addresses the needs of those it serves. That requires high integrity …

It was shocking news … that Pacifica Senior Living had “gone belly up.” Actually, it’s dramatically different from what’s been reported.

It’s time to drop the “senior” from senior housing. It’s time to get out of senior housing financing and into housing financing.

Perhaps the real problem is that the goal is more about creating pots of gold than providing optimal experiences for older people and their family members. 

As my experience with new car technologies has shown, the challenges of seldom-driven cars are only getting worse.

What if senior living were something like M&M’s: cool, special, a privilege … a special kind of club.

Senior housing providers must believe they have the best solution to these dilemmas. They have to be able to meet prospects where they are.

Join me in my time machine and let’s take a journey back to the fall NIC conference 10 years ago. There was one thing everyone was sure of …

I am suggesting that they expand their services to be the place people go, as they grow older, to figure out how to live amazing, wonderful last-chapter lives.