Will Lyft Take Over All Your Senior Living Transportation Needs?

A couple of months ago while at the LeadingAge PEAK Conference I had a chance to sit down and talk to Dan Trigub who works in the healthcare partnerships space for Lyft.

By Steve Moran

Maybe a year or so ago I started seeing folks from the ridesharing service Lyft floating around the senior living space. It was one of those . . .

“Really . . . what’s with that?”

Rather quickly followed by . . .

“Cool!”

I was a little slow getting into the whole rideshare thing. It seemed a little creepy at first, but after trying Uber a few times I was hooked (in spite of some very bizarre experiences in my first few rides . . . maybe even because they were bizarre). I figured since I tried Uber I should also check out Lyft. It turned out to just plain be a better experience.

I expect I will spend more than $1,000 a year on rides with Lyft, making this a fun story to do.

Lyft and Healthcare

A couple of months ago while at the LeadingAge PEAK Conference I had a chance to sit down and talk to Dan Trigub who works in the healthcare partnerships space for Lyft. I have known Dan for 4 or so years from when he was with another organization. My first question for Dan was, “What’s up with Lyft and senior living?” His initial response was to talk about Lyft and the broader healthcare sector:

Today Lyft is in 360 markets, they have 700,000 drivers and give over 1 million rides a day.
In furthering their mission of “improving people’s lives with the world’s best transportation”, healthcare and senior living were a natural fit.
Lyft discovered that each year more than 3.6 million medical appointments were missed solely because of transportation problems. Lyft is confident they can bring that number way down . . . maybe even to zero.

Lyft and Senior Living

Lyft has solutions for both residents and team members. For residents, communities have the ability to log on to a web portal where they can schedule rides for residents without the residents needing a smart device. Here are the benefits:

It saves the community money
It increases the availability and flexibility for both residents and the community
It gives residents more freedom of movement
It increases resident dignity . . . right or wrong, it does not feel great to show up to church, a movie, concert or play in a big senior living community van

You can see the interview below. It is broken into smaller parts for easy viewing:

You can also access more information HERE

Lyft and Senior Living