Old Enough to Not Matter
We oldsters still care about the world and believe we have something to contribute. But, the truth is, that in the eyes of the world, we’ve run our course.
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Category: All Categories
Let the Bubble Rise or Burst!
Does AI have enormous potential, especially for senior living? Are we in an AI market bubble with the players now rushing their IPOs?
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What If Every Resident Had a Book Inside Them?
The lesson for senior living is simple: The stories are already there. Technology like Remento simply helps preserve the meaning before it disappears.
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Why Boomers Will Force Senior Living to Rethink Everything
Senior living is entering a new era. And the winners will be those who use technology to give adults more agency, safety, and control over how they live.
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The 9-Year-Old Sales Closer: Senior Living’s Secret Weapon
When you build amenities that grandkids love, you turn the resident into the destination grandparent. The one the grandkids beg to visit.
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Changing the Narrative
Life is a grand adventure. Enjoy every moment of it. And Shakespeare/Hamlet got it wrong. It turns out that we’re all frail in the end.
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The Frontier Airline School of Executive Leadership
Maybe the real value of watching Frontier is not the satisfaction of being angry at an airline. It’s the discomfort of asking ourselves a harder question.
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The Future of Senior Living: More Demand, More Pressure, More Opportunity
Senior living is at a crossroads. That sounds scary. But it may also be exactly where the industry needs to be.
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Beyond Boring: Making Residential Living Attractive
The insight is that most of the same things that make shipboard life attractive are no different from what can make senior living attractive.
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I Blew It Bad …
A few months ago, we published an article that blew up in the wrong kind of way. I was upset by it, my team was upset by it, no one was happy.
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Your Life Is the By-Product of Your Lifestyle
We have dozens, maybe hundreds, of things we do each day with little or no thought. None of it feels like a decision. That’s the point.
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AI and the Law
Politicians love calls for legislation in the midst of controversy, and immediately there were hearings. That’s where we are. There’s no settled law for AI.
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Your Friend Circle Is Shrinking. And Nobody Is Talking About It.
This is what senior living marketing almost never says out loud: Your friend circle is shrinking. And making new close friends at this stage is really hard.
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A Fresh Start at Brookdale
As a shareholder and senior living resident, I’ve long had an interest in Brookdale Senior Living. I bought in many years ago when the stock was at $37.
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This Is the Only Thing That Really Counts
The only test I think actually matters is uncomfortably simple: how did I make the people I came into contact with today feel?
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The Most Brilliantly Insane Leadership Pay Structure
Here is how it works at Texas Roadhouse. The restaurant manager is required to invest $25,000, and they get 10% of profits, plus stock in the company.
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When Words Fail, Photography Tells the Story of Dementia
Leah’s photographs remind us that dementia care is not only about safety, medication, bathing, meals, or activities. It is about ordinary human moments.
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Senior Living Is a People Business
We can get so caught up in financing issues or development opportunities that it can be easy to lose sight of the primacy of people.
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The Three-Word Question That Unlocks Your Team
You know your people. You know their names, their roles, maybe their kids’ names. But do you actually know them?
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The Other Side of the Fence …
We are in the business of caring for people. It’s often messy, complicated, and hard, but being there makes all the difference in the world.
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Dealing With Problems Out of Your Control
What if the only thing standing between you and next month’s rent was how well you treated a resident today?
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The Shocking Carriage Driver Story
The Transport Workers Union did not go quiet. They named the specific failure, they named the consequence, and they said this is not who we are.
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CCRC Alternatives Are on the March
The attraction of villages is that they are not outright alternatives to assisted living models. Instead, villages can complement and support a CCRC.
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What’s Your Trophy? Do You Even Have One?
Food should be the trophy. Not just eaten. Felt. Experienced. What’s the trophy in senior living or whatever your business is?
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AI and Wisdom
For CEOs, who may be grappling with AI, evaluating AI can be like finding human talent. Choosing an AI approach is also a talent search.
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