No One Trusts You

Team members, prospects, and customers are not starting from neutral when they interact with you. They’re starting from “prove it.”

A Devastating View of Senior Living

If senior living is to thrive and improve the lives of aging Americans, we have to change the perception, and the occasional reality, of the industry.

Is the NIC Fall Conference Just Like The Met Gala For Senior Living …

What we have here is not a conference. It is the Met Gala. With better food, worse fashion, and nobody willing to admit they got dressed for the occasion.

Family Business: Why Not Collaborate?

Family-run senior housing enterprises tend to emphasize the resident experience long before tax status. Family reputation is at stake.

HELPFUL RESOURCES

EDITOR’S PICKS

TECHNOLOGY

Are Staffing Ratios Intelligent?

Mandated staffing ratios ignore the potential of emerging technologies. Let’s instead improve the quality, convenience, and effectiveness of all we do.

DEVELOPMENT

Senior Living Franchising

There is a potential for franchising to supplement today’s senior living capital. And the concepts may inspire new thinking about how we age in America.

Solving The Loneliness Epidemic

But if you’re one of the millions who struggle with this, know that it can and will get better. You just have to make the call.

Big Business Conundrum: Build or Buy

A senior living asked panelists whether they favor building or buying as the better alternative for investing. Which approach provides the greater return?

EMPLOYEE ENGAGEMENT

Learned the Hard Way

Teams get stuck because they keep bumping into the same walls that everyone else already figured out how to get over — they just never said so out loud.

LEADERSHIP

What Do You Want Out Of …

This exercise comes from summer camp. It is exceedingly simple and elegant, and it will do amazing things for your organization.

What Do You Cry About?

Answer these questions honestly, and it becomes surprisingly easy to see whether you are truly fulfilling your purpose.

Unauthorized

Sometimes, the right thing is the wrong thing in the eyes of those in authority. That’s a lesson that might be trained up the hierarchy.

LIFE ENRICHMENT

Why We Matter

We’re born, we thrive, we love, we live, and then we fade. Individually, we are small, but together we are more.

SALES & MARKETING

Vicarious Vendor Experience

It’s naïve to think that a booth staffed with no more than a salesperson will attract interest. You have to have something to grab attention.

FORESIGHT RADIO

FORESIGHT TV

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