HELPFUL RESOURCES
EDITOR’S PICKS
TECHNOLOGY
AI and the Law
Politicians love calls for legislation in the midst of controversy, and immediately there were hearings. That’s where we are. There’s no settled law for AI.
AI and Wisdom
For CEOs, who may be grappling with AI, evaluating AI can be like finding human talent. Choosing an AI approach is also a talent search.
The Promise of AI in Senior Living Is Not Dazzle — It Is Time
The best AI in senior living may not be the one that dazzles at a conference. It may be the one that gives a caregiver five more minutes at the bedside.
DEVELOPMENT
Getting Old Is Not as Great as We Pretend It Is!
People don’t move into senior living communities because they’ve decided it’s a great lifestyle choice. They move in because something has changed.
The Village Movement Is Growing
There is an opportunity for care providers to collaborate with local villages, or even to sponsor and support them.
Senior Housing “Is a Consumer Business”
In the long run, the prize will go to those who are able to follow people to give them what they want as they age.
EMPLOYEE ENGAGEMENT
The Leadership Trap You Are Missing
Here is the truth: you like some of the people you lead better than others. And conversely, you dislike some of your team members.
Workforce Challenge
What would it take to turn the industry from convention and follow-the-leader innovation toward the embrace of the American spirit of creative innovation?
Leadership Lessons From a Hot Dog Stand
If you run any kind of business where frontline workers are the engine — healthcare, hospitality, senior living — this should stop you cold.
LEADERSHIP
The 5-Day Impact Challenge: Transform Your Team One Story at a Time
This 5-day challenge provides you with a structured plan to express the impact your team members have on you.
This Company Was Offered Millions By Disney and they said No! Here’s why
They use something called “Recipes” that allow them to be great over and over again. This recipe is worth stealing.
What 24 Hours of Rebooking Hell Taught Me About Disrespecting Customers
If I were in charge of American Airlines, I would be 100% focused on taking care of my customers believing that is the single best path to high margins.
LIFE ENRICHMENT
Old Enough to Not Matter
We oldsters still care about the world and believe we have something to contribute. But, the truth is, that in the eyes of the world, we’ve run our course.
Changing the Narrative
Life is a grand adventure. Enjoy every moment of it. And Shakespeare/Hamlet got it wrong. It turns out that we’re all frail in the end.
Your Life Is the By-Product of Your Lifestyle
We have dozens, maybe hundreds, of things we do each day with little or no thought. None of it feels like a decision. That’s the point.
SALES & MARKETING
The Shocking Carriage Driver Story
The Transport Workers Union did not go quiet. They named the specific failure, they named the consequence, and they said this is not who we are.
CCRC Alternatives Are on the March
The attraction of villages is that they are not outright alternatives to assisted living models. Instead, villages can complement and support a CCRC.
You Can’t Market Your Way Out of a Bad Product
If a healthy, active, socially engaged 70-year-old moved in tomorrow, would the day you’re offering them actually be compelling?
FORESIGHT RADIO
S8 Episode 16 – The Future of Senior Living: Healthy Aging, AI, Development and NIC Fall 2026
Steve sits down with Lisa McCracken, Head of Research and Analytics at NIC, to explore the trends, research, & investment forces changing the industry.
FORESIGHT TV
Creating Amazing Resident Experiences
Steve Moran sits down with Meredith Oppenheim, Founder of Vitality Society, to discuss what makes experiences meaningful for older adults.