How do you feel about your company’s customer relationship management system?

How do you feel about your company’s customer relationship management system?

Does it help you close deals? Is it just an inconvenience?

Did it live up to your expectations?

According to a Gartner research report, 50% of CRM programs are failing to meet expectations. Caring.com A Senior Housing Forum Partner, invites you to an exclusive webinar on Thursday September 25, 2014 at 2:00 p.m. EDT (11:00 a.m. PDT) around the truth of CRM systems in the senior housing industry. Our panel of experts will include Deborah Howard, Founder of Senior Living Smart, Jay Reischl, President of the Technology Division of DEI Sales/Central, and Jayne Sallerson, COO of Sherpa for a lively discussion around the following questions:

  1. Why do you need a CRM?
  2. What should you look for when you select one?
  3. How can you capture the trajectory of your customer’s decision process?
  4. Where are the pitfalls as you integrate it with your daily work?
  5. What metrics measure your success?

Our distinguished speakers have been on the front lines, advising, selecting and implementing CRM systems for companies like Emeritus, Five Star, Tealwood, Stellar and others. Learn from their experience! Space is limited – sign up today