HELPFUL RESOURCES
EDITOR’S PICKS

The Cost of Inaction: Delaying Finance Outsourcing
If your finance team is feeling the strain — or if you’re simply curious about how outsourcing could help — you don’t have to figure it out alone.

Who Should Be Innovating In Your Organization?
The most successful innovation leaders don’t say “follow me” — they say “I believe in your vision. How can I help make it happen?”

Richard Branson’s One-Sentence Business Revolution
In Branson’s world this means leaders need to genuinely care about people and they need to hire people who genuinely care about people.
TECHNOLOGY
An Ancient View of AI Origins
Grappling with artificial intelligence and the related question of how AI should be regulated brings the obvious challenge of change in senior living.
Exciting Artificial Intelligence News
Wouldn’t it be a turnaround if senior services were at the forefront of this coming revolution instead of being seen as a laggard?
Little Noticed at LeadingAge California Meeting
There’s huge potential for technology in senior living. Provider leaders need to stay alert, so their enterprise isn’t suddenly rendered obsolete.
DEVELOPMENT
Big Business Conundrum: Build or Buy
A senior living asked panelists whether they favor building or buying as the better alternative for investing. Which approach provides the greater return?
The Guilt-Free Guide To Saying No: Your Sanity Is at Stake 🚫
It’s okay to say no to people’s requests. I’m not exactly an expert at this, but perhaps these 8 principles will help!
Legal Peril
Let’s hope that we can get there soon to restore justice to senior living providers and to those they serve.
EMPLOYEE ENGAGEMENT
6 Words of Wisdom
As a leader, you have lots of wisdom. What is often neglected is the reality that every single team member has some wisdom.
Corporate Rage and How to Use It
What are you or your HR department doing to take the pulse of all employees to know how they feel? Are you missing the call of leadership?
Stop Celebrating This Way: Why Your Team Deserves Better Recognition 🎯
When people do great things, they should be celebrated. When they’re celebrated for being part of something much bigger, they are happier.
LEADERSHIP
STEAL This Million-Dollar Mission Statement
On the surface, this sounds ridiculous. A spray oil company creating memories? Yet this “audacious” goal has turned them into an unstoppable force.
My Very Own Attacker – So Honored …
You would think that responding is very important to my critic, and yet, as of the time I wrote this article, he had not responded to my post.
What Are Your Real Priorities? Do You Even Know?
Your team watches how you spend your time. They mirror your priorities. If you’re constantly in crisis mode, they will be too.
LIFE ENRICHMENT
What I’m Most Excited About at the 2025 NIC Fall Conference
For me, the best part of NIC is always the people. But I also look forward to those “can’t-miss” sessions that help us see where the industry is headed.
Does the Industry Have a Responsibility …
What if we were publicly and loudly outraged when a company causes great harm to people? It seems like we should do something, rather than nothing.
Breakfast Chatter
Could our breakfast dreamer, now a CCRC resident, be imagining the future of senior living? Dreams are the stuff of which success is built.
SALES & MARKETING
A Home for Lame Ducks
How would the market respond if the industry were upfront with the implicit outcome that residents are lame ducks for life?
What CCRC Operators Don’t Want to Hear
It’s time to pull a Steve Jobs and totally upend and reinvent the industry for the better. “You’ve got to start with the customer.” – Steve Jobs.
Gene Hackman and the Case for Senior Living
Every time I see another story about his death I find myself thinking … if only they had been living in a senior living community …
FORESIGHT RADIO

S7 Episode 16 – Joy, Connection & Dementia Care: Reimagining Video as a Therapeutic Tool
Zinnia TV, a platform changing dementia care through research-backed video content that sparks joy, connection, and calm.
FORESIGHT TV
“I’m Still Here” — Rethinking Memory Care with Dr. John Zeisel
Steve Moran talks with Dr. John Zeisel, about maintaining connection and purpose for those living with Alzheimer’s and dementia.