Turning Senior Living Into a “Love Experience Delivery System”

The “but why?” question should be central to our thinking. How do we actually get beyond those basics so that senior living has real meaning?

Place, Purpose, or People

Recently, I’ve been intrigued by the new usage of place as meaning what we used to call “a happy place.” My happy place is where I feel at home …

Celebrating 100+ Years Isn’t Marketing, It’s Mission

The next time you overhear two older people talking, lean in and learn from their journey. You might find they possess the real secret to longevity.

Get Better Feedback From Your Team Members

The traditional way of getting feedback from team members often leaves most leaders frustrated. Here is the solution …

HELPFUL RESOURCES

EDITOR’S PICKS

TECHNOLOGY

An Ancient View of AI Origins

Grappling with artificial intelligence and the related question of how AI should be regulated brings the obvious challenge of change in senior living.

DEVELOPMENT

Big Business Conundrum: Build or Buy

A senior living asked panelists whether they favor building or buying as the better alternative for investing. Which approach provides the greater return?

Legal Peril

Let’s hope that we can get there soon to restore justice to senior living providers and to those they serve.

EMPLOYEE ENGAGEMENT

Immigrants Among Us

Many impacted immigrant workers come from countries that revere elders, which led the residents and cooperating management to take action.

LEADERSHIP

Honoring the Greats Among Us!

An invitation to the induction ceremony is one of the highlights that an attendee at a LeadingAge Annual Conference can receive.

Rethinking Failure

At first, it was just me, then a small team. I owned all the successes and, more importantly, the failures. But now…

Character Still Matters

The dream is to put customers first and to give them a seat at the table. The consumer voice can be the key to the future.

LIFE ENRICHMENT

A Tale of Two Cultures

Those who have a stronger service culture will be more content and will be enthusiastic supporters of the community they love.

SALES & MARKETING

A Home for Lame Ducks

How would the market respond if the industry were upfront with the implicit outcome that residents are lame ducks for life?

FORESIGHT RADIO

FORESIGHT TV

ForesightTV-with-Connected-Living-logo-1280x640