HELPFUL RESOURCES
EDITOR’S PICKS
The Cost of Inaction: Delaying Finance Outsourcing
If your finance team is feeling the strain — or if you’re simply curious about how outsourcing could help — you don’t have to figure it out alone.
Who Should Be Innovating In Your Organization?
The most successful innovation leaders don’t say “follow me” — they say “I believe in your vision. How can I help make it happen?”
Richard Branson’s One-Sentence Business Revolution
In Branson’s world this means leaders need to genuinely care about people and they need to hire people who genuinely care about people.
TECHNOLOGY
Never Let the Present Blind You to the Future
How long will it be before AI is as power-efficient as a modern laptop or smartphone? Let’s keep moving forward to reap the benefits.
An Ancient View of AI Origins
Grappling with artificial intelligence and the related question of how AI should be regulated brings the obvious challenge of change in senior living.
Exciting Artificial Intelligence News
Wouldn’t it be a turnaround if senior services were at the forefront of this coming revolution instead of being seen as a laggard?
DEVELOPMENT
Solving The Loneliness Epidemic
But if you’re one of the millions who struggle with this, know that it can and will get better. You just have to make the call.
Big Business Conundrum: Build or Buy
A senior living asked panelists whether they favor building or buying as the better alternative for investing. Which approach provides the greater return?
The Guilt-Free Guide To Saying No: Your Sanity Is at Stake 🚫
It’s okay to say no to people’s requests. I’m not exactly an expert at this, but perhaps these 8 principles will help!
EMPLOYEE ENGAGEMENT
A Happy Work Culture?
Happy employees are central to happy residents, and happy residents lead to a happy reputation and higher occupancy.
Experts and Gurus
Foster creativity and generate a lot of laughs along the way. Do this once, and you will want to do it again and again.
It’s The Little Things
If you want to wow your team next week, find one little thing you can do that will blow them away.
LEADERSHIP
As a Leader, Do You Have Whiteboard Thinking?
The secret to Nvidia’s relentless innovation lies in their willingness to erase even their best ideas to make room for better ones.
Purge at Brookdale
Will he have a new vision for Brookdale, or will he follow the guidance from the board’s money interests? That remains to be seen.
Why Brookdale’s Next CEO Needs To Demote Himself Immediately
They need to be thinking about how to create wow experiences, in particular for residents and family members.
LIFE ENRICHMENT
Breaking Down Walls
We are better when we are together, in partnership for the betterment of our world. Let’s try to find a way to make senior living empowering for everybody.
To Dream the Better Dream
Sadly, not all CCRCs make that kind of promise. This article urges others to fulfill the dream, the dream of that imagined peace of mind.
The $50,000 Cup of Coffee
It, of course, was more than just a cup of coffee. It was how they thought about caring for elders and their family members.
SALES & MARKETING
Could This Be The Sales Message Senior Living Needs?
People don’t buy products; they buy back their lives. They buy hope. They buy the promise of reclaiming what aging tried to steal.
A Home for Lame Ducks
How would the market respond if the industry were upfront with the implicit outcome that residents are lame ducks for life?
What CCRC Operators Don’t Want to Hear
It’s time to pull a Steve Jobs and totally upend and reinvent the industry for the better. “You’ve got to start with the customer.” – Steve Jobs.
FORESIGHT RADIO
S7 Episode 20 – How to be Human while Using AI: Charlie Hills’ Playbook for 2K → 160K Followers
In this episode, we talk with Charlie Hills, a marketer who scaled his LinkedIn presence from 2,000 to 160,000 followers in under two years.
FORESIGHT TV
When Occupancy Rises is Compassion Tested?
Steve Moran sits down with Michael Manuel, CEO of Next Level Senior Living, a company rewriting what growth looks like.