HELPFUL RESOURCES
EDITOR’S PICKS
The Cost of Inaction: Delaying Finance Outsourcing
If your finance team is feeling the strain — or if you’re simply curious about how outsourcing could help — you don’t have to figure it out alone.
Who Should Be Innovating In Your Organization?
The most successful innovation leaders don’t say “follow me” — they say “I believe in your vision. How can I help make it happen?”
Richard Branson’s One-Sentence Business Revolution
In Branson’s world this means leaders need to genuinely care about people and they need to hire people who genuinely care about people.
TECHNOLOGY
Never Let the Present Blind You to the Future
How long will it be before AI is as power-efficient as a modern laptop or smartphone? Let’s keep moving forward to reap the benefits.
An Ancient View of AI Origins
Grappling with artificial intelligence and the related question of how AI should be regulated brings the obvious challenge of change in senior living.
Exciting Artificial Intelligence News
Wouldn’t it be a turnaround if senior services were at the forefront of this coming revolution instead of being seen as a laggard?
DEVELOPMENT
Senior Living Franchising
There is a potential for franchising to supplement today’s senior living capital. And the concepts may inspire new thinking about how we age in America.
Solving The Loneliness Epidemic
But if you’re one of the millions who struggle with this, know that it can and will get better. You just have to make the call.
Big Business Conundrum: Build or Buy
A senior living asked panelists whether they favor building or buying as the better alternative for investing. Which approach provides the greater return?
EMPLOYEE ENGAGEMENT
You Think Everyone is On The Same Page — They Aren’t
Some people will be aligned with your takeaways. Others walked out of that exact same meeting with a completely different impression.
Hours vs. Mission
We punched in and punched out. I lasted three weeks till I found something better … a job with purpose beyond hours.
Great Leaders Know Their Team’s Story — Do You?
This is the leadership stuff that no one ever talks about but is critical: when you know someone’s story, everything changes.
LEADERSHIP
Business and Public Service
Not-for-profit operators have dominated senior living, but with time, even the best of them tend to become money-focused, with service secondary.
The Leadership Practice Hiding in Plain Sight
When you do this, pick the resident or resident family you like the least, not your favorite. Doing this one thing will be much more impactful.
Senior Living Headlines
Generate today’s Drudge-style Senior Living /...
LIFE ENRICHMENT
No Place for Old People: Leading Age in Boston
To LeadingAge’s credit, residents are tolerated at meetings, but I think leaders believe they are more open to residents than is actually the case.
What Does Retirement Mean?
We used to think it meant leaving a job you endured for a carefree life of perpetual vacation. And people are finding their true purpose after “retirement.”
Living to 150
Dolly Parton was asked what she would like people to say about her 100 years from now. Her answer: “Dang, doesn’t she still look good for her age?”
SALES & MARKETING
Could This Be The Sales Message Senior Living Needs?
People don’t buy products; they buy back their lives. They buy hope. They buy the promise of reclaiming what aging tried to steal.
A Home for Lame Ducks
How would the market respond if the industry were upfront with the implicit outcome that residents are lame ducks for life?
What CCRC Operators Don’t Want to Hear
It’s time to pull a Steve Jobs and totally upend and reinvent the industry for the better. “You’ve got to start with the customer.” – Steve Jobs.
FORESIGHT RADIO
S7 Episode 21 – Housing Is Healthcare: Jake Rothstein of Upside on ROI, and Aging-in-the-Right-Place
Steve Moran sits down with Jake Rothstein, founder of Papa and now Upside (formerly UpsideHom), to rethink what “aging in place” really means.
FORESIGHT TV
Any Dumb-Ass Can Do It: A Conversation with Garry Ridge
Garry Ridge shares his philosophy: serve your people first, and they’ll delight customers who will delight investors—no MBA required.