By Susan Saldibar
I don’t know about you, but if I’ve driven down the block and realize I forgot my iPhone, it’s all the way back to the house to grab it. Why? For the same reason you probably do. Because it connects me instantly to the things and people that matter to me. It even has my ADP Security app so I can watch over my home while away.
As consumers, this is nothing new. We’re wired with real-time information, now injected with AI to help us cut to the chase, take an action, and move on.
What about senior living? Could this be our iPhone moment?
This actually came up in a webinar you need to watch. Hosted by Steve Moran, it includes Venkat Pydimarri with OwlHealth&Care (a Foresight partner) and a panel of others, including Michael Skaff, then with Vayyar Imaging, and actual OwlHealth&Care customers, Brandy Stefanco with Jewish Home Family, and Timothy Johnson, retired CEO of Frasier Meadows.
These guys are rockin’ digital transformation with their Owl App Engine, a platform that collects all that disparate data you have and uses AI to transform it into information that helps everyone from frontline workers to executives make faster and more accurate decisions.
Having the “deep know” at your fingertips.
Here’s why this technology is so valuable:
- Shows only what you want to see. Remember those old-school dashboards that you had to tab through to get to what you needed to see? Now everyone, including residents, has their own dashboard. An executive will look at things like resident satisfaction, bottom line and top line improvement progress. Everyone has instant visibility into the stuff that matters to them. They take a quick look and move on to the next thing. Oh yeah, just like we do with our iPhones.
- Puts the “deep know” right in front of you. Between having more data, better integration points, and generative AI, a CNA can know every detail about each resident they care for. All those bits of information floating around are captured and put into meaningful information. Brandy calls it the “deep know.” I love that. Says it all.
- Makes shift transitions more seamless. So, when one CNA gets off shift, the CNA coming on shift knows exactly what last happened and what they need to do. No care gaps.
- Improves onboarding of new employees. Instead of running to track down a nurse, a new CNA can ask their handheld device, “What do I do?” The information will tell them, based on hundreds of data points coming together.
- Unshackles your team from papers and binders. It puts that deep know right in front of caregivers, freeing them up to be more hands-on and provide a more meaningful level of care.
How would all this raise the performance of your team?
You don’t have to be a data expert. You just need to know someone who is.
Most of us have no clue how our smartphones work. We leave that to the experts. You should too. The folks at OwlHealth&Care have done all the work for you.
Technology is at an inflection point.
Analytics isn’t just about collecting a bunch of data just for the sake of collecting data. It is now about collecting the right data and using it to build an experience in the form of delivering a wider, smarter, broader set of intelligent tools to improve the lives of everyone from residents to caregivers to operators.
Check out the OwlHealth&Care website. Ask for a demo so that you can have a front row seat into what you could be doing right now to automate your own “deep know” and improve performance across the board.
