Successful Surveys: 3 Ways to Answer ‘Now What?’
You just gathered up the last of your resident surveys. You have reviewed the results and met with your managers to discuss them. Now what?
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Tag: satisfaction survey
Why We Love Listening Groups (And You Should Too!)
Most post-survey focus groups only scratch the surface of what the community is really thinking and feeling
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How You Can Use Satisfaction Data to Better Your Business Position
The Chief Operating Officer (COO) of a multi-site assisted living community, we’ll call him Tom, shuffles through a thick stack of printed survey results. Morale has been low lately, reflected in below average survey results, which Tom suspects may echo some recent service changes.
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Why You Need to Stop Doing Satisfaction Surveys – Free Resource
If you’re merely surveying your residents’ or employees’ satisfaction and not looking at their engagement , you’re missing valuable information
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Figuring Out What Your Residents Really Think: So You Don’t Fly in the Blind . . .
Resident Satisfaction Surveys give you the information you need to be excellent providers
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