In Part 1 of this episode Podcast Cohost Pam McDonald and Denise Boudreau-Scott discuss accountability – why it matters in senior living, what it looks like, and how to achieve it by creating positive company culture. Denise is founder and president of Drive, a consulting and coaching firm that assists senior living and healthcare organizations to create favorable business outcomes through powerful culture. For more information, contact Denise at denise@cultureoutcomes.com.