By Steve Moran

It’s the thought that crosses every mind in every meeting, every performance review, every casual coffee break conversation, every conference, even every social interaction … that silent wish hovering just beneath the surface:

I wish you understood me better

Every team member has felt that things would be better if only their leader understood them better. – “If only they really understood where I was coming from.”

Every leader has felt the same about their reports. – “If only they understood what I am trying to get across.”

Every colleague has wondered why their intentions get lost in translation, why their strengths go unnoticed, why their struggles remain invisible. – “Why doesn’t this seem as obvious to you as it does to me?”

And here’s the kicker: if people actually knew each other better, everything would work better. Human interactions would be easier, more efficient, and infinitely more effective. Projects would flow more smoothly. Conflicts would dissolve faster. Trust would build naturally instead of requiring corporate retreats with trust falls.

But there’s a massive problem standing in our way …

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