By Rebecca Wiessmann
This article is based on a conversation with Bill Pettit, Co-founder of Black Dog Capital Advisors. Watch the first episode here.
The senior living industry is headed for a collision. We’ve spent decades perfecting communities designed for the Silent Generation — and baby boomers want absolutely none of it.
“I’ve spent thirty years in this business, most recently building Merrill Gardens, and I can tell you: what worked for our parents’ generation won’t work for boomers. Not because boomers are difficult (though they can be), but because they’re fundamentally different in ways that make our traditional models irrelevant,” says Pettit.
A Different Family Story
Here’s the thing most people miss: every generation before boomers was born into a larger family than the one they created. They had more siblings than children. They grew up in crowded households, helping raise younger brothers and sisters, understanding caregiving from an early age.
Boomers flipped that equation. They were born into smaller families — often just two or three kids — then had larger families themselves. This created broader, more diverse support networks that shaped how they think about community.
The result? Boomers aren’t interested in age-segregated living. Previous generations found comfort in communities where everyone shared similar life experiences. Boomers, shaped by multi-generational families, want to live among different age groups, not apart from them.
They Don’t Think They’re Old
Here’s another reality that drives operators crazy: boomers don’t think of themselves as old, even when they are.
Previous generations more readily accepted “age-appropriate” activities and services. You could design programming around the assumption that people in their seventies and eighties wanted specific things. Boomers reject that categorization entirely. They maintain more active lifestyles and harbor higher expectations for independence well into their senior years.
This isn’t denial — it’s identity. Boomers spent their lives rejecting authority and embracing individualism. They changed American culture. Now we expect them to quietly accept our one-size-fits-all approach to senior living? Not happening.
What They Actually Want
Through his new venture, Black Dog Capital Advisors, Pettit is betting the future looks radically different. “Not because I’m visionary, but because I’m listening to what boomers are actually telling us,” he explains.
They want to age where they live — in the communities they’ve been part of for decades, not shipped off to some campus far from everything they know. They want choice and flexibility, not bundled services they don’t need. They want hospitality and community, not medicalized environments that remind them daily that they’re declining.
Most importantly, they want affordability. The industry’s drift toward serving only affluent seniors isn’t sustainable. When senior living costs $4,000-7,000 per month or more, we’ve essentially locked out the vast majority of American seniors. As boomers flood into retirement, this affordability gap will only widen.
The Hard Truth
The question isn’t whether the industry will transform — it’s whether we’ll transform quickly enough. Boomers won’t wait for us to figure it out. They’ll either force us to adapt by voting with their wallets and feet, or they’ll create alternatives outside traditional senior living altogether.
“I’m optimistic about the future. The demographic wave is undeniable, and there’s enormous opportunity ahead. But capturing it requires humility and a willingness to question everything we thought we knew,” Pettit says.
The communities that thrive will be the ones that recognize boomers for who they actually are — not who we wish they were. That starts with understanding just how different they really are from every generation that came before.




I personally like to think of “us” as Zoomers, not just boomers! I’ve worked in senior living for 30 years and tourned nearly 400 communities across the states. I agree with your thinking – like Jimmy Buffet’s Margaritaville locations, those are social models for Zoomers – not your typically health care community.
I happen to live in a condo in MN where everyone is older than we are (60 y.o.). I like that I live in a naturally occurring senior building, and I like that I don’t live in an actual senior building. Best of both worlds? Do you feel that the need for housing for older adults (HOPA, an addition to the Fair Housing Act) will become obsolete, too?
Interesting article. I am wondering how is Merrill Gardens implementing what’s described in the article and if practice confirms theory.
P.S. To the editor: Please enable notifications when someone posts a comment. You ask for email addresses, so you should be able to do it.
For the Think Tank experience in Austin, Texas, earlier this month, my group did a small survey on senior living. Although they answered the questions on the current style of senior living, they also wanted to age at home…as do I. Being a Boomer, this article is spot on for me. I do not wish allopathic care when holistic care will do the trick much of the time. If I want allopathic treatment, that is when you can offer that path. I also want mostly organic food. Restaura has a functional medicine-trained chef who prepares meals for senior living spaces.
I want agency and to make decisions on my own. Senior living doesn’t understand or work with learning disabilities such as my auditory processing disorder. I am not hard of hearing, but the brain processes auditory input a bit slower, so I can miss things. Ageism would put me down as hard of hearing or losing my cognitive abilities.
For all these things and much more, I prefer to stay home with my dogs.