How to Lead When No One Trusts You
There is no simple, fast fix
Read More
Tag: communication
Make Sure Your Community Leaders Are At Least Doing These 3 Things
It has been shown that 70% of employee engagement has to do with their supervisor and other department managers.
Read More
Residents Stay Longer if You Have This in Place
Communities need to get out of the mindset that ‘we’re fine, this generation doesn’t use tech’.
Read More
Everyone Knows — No One Speaks Out
Most failures happen when everyone knows there is a problem but no one says anything.
Read More
How to Listen So People Will Talk
Have you ever been in a conversation with someone and you could tell you didn’t have their complete attention?
Read More
Finally, Goodbye to “I’ve Fallen and I Can’t Get Up”
Independa’s combination of cloud-based services, ease of use and deployment, integrated monitoring and LG TV embedded solutions has made it a winning formula for top industry recognition.
Read More
The Industry Should Never Complain About Referral Fees Until They Fix This
The Senior Housing Forum On Tour Series is back for 2017.
Read More
It’s Your Fault, Not Theirs
When good people drop the ball, it is 100%, every single time, a leadership problem.
Read More
What Laurie Orlov Got Wrong with Respect to Resident Portals
The real value in communication.
Read More
When Information Transparency Is An ‘Innovation’ in Senior Housing and Home Care
Communication transparency in Assisted Living and Home Care
Read More
How Would Your Staff Rate Your Emotional Intelligence?
What would it look like if, instead of the traditional performance reviews focused on functional skills, leaders in senior living were evaluated on their Emotional Intelligence?
Read More
Talk Shorter, Talk Better
Make your meetings, projects, conference calls, etc. as efficient as possible, as you are mostly dealing with tasks, timelines and decisions.
Read More
