By Steve Moran
If I were to ask you to describe your workplace culture, what would you tell me?
My guess is that you would start by telling me one of two things. That you have built a culture focused on residents or a culture focused on team members, and then go on to tell me that whichever one comes first supports the other.
The Next Question
The next question I would want to ask you is this: How well is it working?
It would then get really uncomfortable. You would use words to describe how it works when it is at or near its very best and wonder in your own mind if it is really as good as you describe.
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