Tour Week 23 – Walking the Building with the Big Bosses
I can only imagine how cool it must have been for line staff to get to spend a few minutes with the top leadership of the company
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Tag: tour
Tour Week #20 – Four Communities Four Wipeouts
If you look at this series you will discover more service failures than blow-out success stories.
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Tour Week 18: I Try a Not-For-Profit
I had my first not-for-profit tour experience.
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Tour Week 17: What a Messed Up Thing!
I am so tired of having amateur experiences at high end senior living communities.
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Tour Week #16: Dreary and Dismal
The sign on the front door said “Tours by appointment only”.
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Senior Housing Forum on Tour #15: – Is Good good enough?
Both tour visits I did this week were pretty good and yet I wonder if good, is good enough.
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Is Creativity and Innovation in Senior Living Overrated? – Senior Housing Forum on Tour Week 10
I was forced to confront this question: Is innovation and creativity in senior living always necessary or good?
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Senior Housing Form on Tour Week 9 – The Visit That Made Me Mad!
I don’t get mad very easily but I was treated with so much indifference it made me mad.
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Senior Housing Forum on Tour Week #6 – It’s Not Her Fault . . .
Is there any excuse for the person who sits at the front desk to have no training on what to do if someone walks through the front door wanting information?
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Senior Housing Forum Goes on Tour – Week #3
Three site visits and some great lessons and observations.
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Senior Housing Forum Goes Touring – Week #2
Walk with me through this weeks senior living tour in 90 seconds
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