Spitting Mad: Crappy Operators are Killing Us!
This is a story about your enemy and mostly we don’t have the courage to name it
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Tag: accountability
The Lie We’re Telling Ourselves — Staff Doesn’t Want Accountability
Part Two of a 2-part podcast interview with Denise Boudreau-Scott, founder and president of Drive, about accountability.
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S1 Episode 6 – Accountability, Part II
In Part 2 of this episode, we continue our conversation about accountability with culture guru...
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S1 Episode 6 – Accountability, Part I
In Part 1 of this episode Podcast Cohost Pam McDonald and Denise Boudreau-Scott discuss...
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A CCRC Resident Asks This Question of the Industry: What’s Wrong With You?
The senior living industry is largely missing the boat when it comes to making a compelling case for senior living as opposed to “aging in place.”
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The Right Answer to Criticism
How do you react when failures happen?
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5 Reasons Why Walking Through the Dining Room May Be the Most Important Thing You Do Each Day
It would be fair to say it left an indelible impression upon my management style.
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