The Two Deadly Assumptions That Cause Prospects to Walk Away
Too many senior living communities still choose “efficiency” over “effectiveness”.
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Tag: efficiency
What If We Are Getting It All Wrong?
What if with the kindest, most well meaning heart we are doing things we think are in the best interests of residents, families and team members . . . and yet the things we are doing are actually bad for them?
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Policies and Procedures Are the Bane of Senior Living Success . . . and Yet
A unique approach to a routine problem.
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