By Steve Moran
In your mind, you may be the greatest leader who ever walked the face of the earth. In your mind, you have lofty goals for your organization. You care about your customers, your team members, and the people who depend on you.
You feel bad when they struggle. You even have joy in your heart when good things happen. You probably post on your resume and LinkedIn profile that you are a “servant leader.”
That’s all worthless.
It’s This
The only thing that counts is your behavior. And if that’s not hard enough to swallow, here’s the real gut punch: The only behaviors that really count are the ones that happen when you’re dealing with jerks. Those people you don’t particularly like, trust, or know — the complainers, the underminers, the energy vampires who make your life hell.
It’s easy to be nice to people you like. That’s not leadership — that’s just being human.
The hard part? Going the extra mile for people who clearly don’t deserve it (at least in your own mind).
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