By Steve Moran

Based on insights from Michael Bush, CEO of Great Places to Work, at Work Human Live 2025

I’m diving deep into content from the last three conferences, and one concept from Michael Bush’s presentation at Work Human Live 2025 in Denver stopped me cold. It’s a simple truth that most leaders completely miss.

Before you worry about your services, products, or even customer experiences β€” when organizations are truly functioning well, when they’re doing the right thing β€” they’re in the “People Business” first.

Here’s what that actually means in practice …

Continue reading on Practical Passionate Leadership (Substack) for free.