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Tag: front desk

Hello! How May I Discourage You, Today?

Hello! How May I Discourage You, Today?

by John Gonzales | May 28, 2014 | Sales & Marketing | 6 |

Ridiculous, isn’t it?Too often that is how senior living front desk staff come across to the...

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Senior Housing Forum on Tour Week #6 – It’s Not Her Fault . . .

Senior Housing Forum on Tour Week #6 – It’s Not Her Fault . . .

by Steve Moran | Feb 17, 2014 | Leadership | 2 |

Is there any excuse for the person who sits at the front desk to have no training on what to do if someone walks through the front door wanting information?

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Only a Receptionist

Only a Receptionist

by Steve Moran | Nov 24, 2013 | Sales & Marketing | 23 |

Your front desk person might very well be the most important person in your community.

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