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Tag: emotional intelligence

How Would Your Staff Rate Your Emotional Intelligence?

How Would Your Staff Rate Your Emotional Intelligence?

by Pam McDonald | Jul 18, 2016 | Leadership | 0 |

What would it look like if, instead of the traditional performance reviews focused on functional skills, leaders in senior living were evaluated on their Emotional Intelligence?

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Organizational Culture and a 7-Minute Phone Call

Organizational Culture and a 7-Minute Phone Call

by Leslie Quintanar | Sep 8, 2014 | Development, Leadership | 3 |

Senior management would espouse core values at every opportunity, but in practice, especially the further down the management chain things went, it was virtually unrecognizable.

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