PointClickCare is a leading healthcare technology platform enabling meaningful collaboration and access to real‐time insights at every stage of the patient healthcare journey. More than 27,000 long‐term and post‐acute care providers, 3,600 ambulatory clinics, 2,800 hospitals, 350 risk-bearing providers, 70 state and government agencies, and every major U.S. health plan use PointClickCare for care collaboration and value‐based care delivery for millions across North America.

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Make Them Stay: 3 Ways to Keep Residents from Leaving by Susan Saldibar Posted in: Sales & Marketing - Three key benefits of data and technology that could positively impact your residents in the new year. ...

I Hope I’m Wrong, But Think I’m Right by Steve Moran Posted in: Development - I keep hearing the same theme over and over again at every senior living conference . . . ...

5 Capabilities Smart Operators Are Using Data to Unleash in 2018 by Susan Saldibar Posted in: Life Enrichment - What can senior living communities accomplish with a deeper, more nimble set of strategic data in the upcoming year? ...

It’s All About You . . . by Steve Moran Posted in: Leadership - According to a September, 2017 press release from NIC, the most recent skilled nursing occupancy rate is 81.7%. Can you… ...

What Is Your Best Revenue Model for 2018 by Susan Saldibar Posted in: Life Enrichment - The next ten years will put a full-court press on traditional care and revenue recognition models due to several factors… ...

A Successful CEO Shares His 6 Qualities of Great Leaders by Susan Saldibar Posted in: Leadership - What goes into making great leaders and how are they impacting their communities? ...

If You Buy Nothing Else, Invest in This by Susan Saldibar Posted in: Life Enrichment - Do nothing long enough and you won’t even have a budget to worry about. ...

High Upside Here for Communities Who Do It Right by Susan Saldibar Posted in: Leadership - Ancillary services are a topic of considerable interest these days, so I caught up with Phil Fogg, Jr., President &… ...

How Caring for Sicker, Older, Frailer Residents Got Turned Into A Profitable Business Model by Steve Moran Posted in: Leadership - A few weeks ago at the Senior Living Innovation Forum, I got a chance to interview Lynne Katzmann about their… ...

Is the Next Growth Market Sitting Under Our Noses? by Susan Saldibar Posted in: Life Enrichment - What’s great about the challenges looming ahead for senior housing are the creative solutions taking shape to help meet them. ...

Could This Be The Key To Get from 80% To 90% Occupancy? by Susan Saldibar Posted in: Sales & Marketing - “There are lots of changes happening that can lead to great opportunities for those operators ready to seize them!” ...

Stop, Sit and Listen Up: This Is the Community That Will Get Your Business by Susan Saldibar Posted in: Life Enrichment - I’m convinced that to really appreciate the value of technology, you have to see it in action -- see how… ...

Try Telling 530 Residents Their Cost of Services May Increase: Here’s What Happened by Susan Saldibar Posted in: Life Enrichment - 530 conversations with residents and families about pricing changes . . . and not one resident left! ...

Who Will Be the Senior Living Winners and Losers in the Next 5 Years and Beyond? by Susan Saldibar Posted in: Sales & Marketing - There is a continually changing landscape in senior housing with some specific challenges that may ultimately separate the “winners” from… ...

Three Reasons Why 2017 Will Decide Who’s at the Table by Susan Saldibar Posted in: Leadership - Travis Palmquist weighs in on some of the technology coming along in 2017 and why this year may separate the… ...

Dramatic Results: Reduction in Falls and 50% Fewer Hospitalizations by Susan Saldibar Posted in: Life Enrichment - Spring Hills Senior Communities Puts PointClickCare to the Test ...

Speaking from the Heart — Should This Be Easier for Us? by Susan Saldibar Posted in: Leadership - Five key culture attributes that form the building blocks of a culture of engagement. ...

They Don’t Even Say ‘Hi’ To Me When I Come To Work by Susan Saldibar Posted in: Leadership - Building great workplace cultures represents a huge opportunity for the senior living sector. But is anyone doing something about it? ...

Work Shouldn’t Suck by Steve Moran Posted in: Life Enrichment - My wife works for PointClickCare (PCC), the company that now dominates the Skilled Nursing, Electronic Health Records (EHR) marketplace for… ...