For more than a decade, Connected Living has advanced and uplifted communities with technologies that help connect, protect, and engage residents, families, and staff. Given the persistent pandemic and its impact on operations, Connected Living’s industry-leading, robust yet easy to use suite of technology is an essential tool to guide the swift and successful evolution into the ‘new normal.’ Connected Communities amplify communication and engage with precision and purpose as they celebrate what makes them unique. The technology suite is designed to meet residents, their family members, and staff where they are, physically, emotionally, and technologically, to create exceptional mission-driven experiences with low operational demand.
The unifying vehicle of the Connected Living ecosystem is a sophisticated web-based enterprise Content Management System (eCMS) that automatically siphons content and communication to multiple audiences and endpoints that include:
- custom-designed digital signage
- native mobile app (iOS and Android) with push notifications
- smart voice technologies
- web-based resident portal
- in-house channel
- temi robot
- printed calendars and newsletters
- interactive experiences delivered through a resident’s TV
The forward-thinking engagement, communication, information, and wellness ecosystem includes innovative in-room engagement experiences and family connections that are responsive to today’s business and communication needs. Communities are embracing this ecosystem to comply with CDC guidelines to connect and protect their residents. Clearly, this new-normal is forever altering the senior living industry. Given the urgency of this moment, Connected Living will replace older technology and systems with a budget-neutral outcome for communities.