Senior Living Foresight was honored to present an all-star lineup of over 30 sessions and speakers during our premier online conference, April 20-24, 2020. Up to 30 NAB Continuing Education Units (CEUs) were made available for attendees logged in during the ‘live’ digital summit. Sessions are recorded and made available for purchase.

Click HERE for a printable schedule.

 2020 SESSIONS & SPEAKERS

MONDAY APRIL 20

Welcome by Steve Moran at 8:15 PT / 11:15 ET

MON 8:30-10:00 PT / 11:30-1:00 ET

Kim Scott, Radical Candor, NY Times Best Selling Author
Session: Now Is the Time for Radical Candor in Senior Living
Description: At the end of the day, great leadership is mostly about building great relationships in organizations. This kick-off presentation will provide leaders with tools to lead better and build great teams. Kim’s presentation will be followed by a live Q & A session.

MON 10:15-11:15 PT / 1:15-2:15 ET

Deanna Ziemba, Senior Consultant at Sage Age Strategies
Session: COVID-19 – Operational Survival Kit
Description: COVID-19 has created a whole new reality for senior living operators. Deanna will explore how to thrive in this new environment.

MON 11:30-12:30 PT / 2:30-3:30 ET

Dennis McIntee, Leadership consultant/Keynote speaker, Leadership Development Group
Session: Drama Free Teams
Description: Where there is drama in the workplace everything is terrible. Dennis will talk about how to create drama free teams and what to do if drama shows up.

MON 12:45-1:30 PT / 3:45-4:30 ET

Kent Mulkey, Senior Living Foresight, Contributor
Session: Your Prospects Can’t Tour Your Community. Take a Tour of Your Prospects Instead.
Description: Especially during this time, people long to be heard and cared about. When you ask them questions, the right questions . . . and you mean it, they will know you care. There are so many questions you can ask beyond . . . “how are you doing?”

MON 1:45-2:15 PT / 4:45-5:15 ET

Trevor Gavin, CareGrove, Chief Growth Officer
Session: Resident Payment Technology: Rapid Innovation. Real Empathy. Remote Payment.
Description:  There has never been a time when technology has been more important to senior living. It makes staff more efficient, it makes life easier for residents and their families and it can improve the bottom line. Three years ago, CareGrove started talking to senior living about  online payments. It seemed scary, unsafe, and complicated. Today in the face of COVID-19 it solves huge problems. This session is an overview of how online payments work.

MON 2:30-4:00 PT / 5:30-7:00 ET

Solution Room:
Sales & Marketing

Brought to you by Typoduction.
This 90-minute session will put you in a virtual breakout room with 5 or 6 other senior living providers who you likely will not know to work on specific situations you might be facing. You need to come to this session planning on being a participant and not an observer.
Bring a problem or situation that you are struggling with. Breakout team members will each get a turn turn to present their problem and hear solution ideas from the group.
To promote trust and transparency, this session will not be recorded. You must attend LIVE.

TUESDAY APRIL 21

Welcome by Fara Gold McLaughlin at 8:15 PT / 11:15 ET

TUE 8:30-9:30 PT / 11:30-12:30 ET

Robert Kramer, National Investment Center (NIC), Founder and Strategic Advisor
Session: COVID-19 and the New Normal: What Does This Mean for the Future of Senior Living?
Description: COVID-19 means a new normal for senior living. The question really is what does it mean to senior living, how will it change how we operate how we serve residents and team members? These are the themes and questions Bob will explore.

TUE 9:45-10:15 PT / 12:45-1:15 ET

Myron Kowal, RCare, President and CEO
Session: Answer the #$%&!-Ing Call: The Power of Nurse Calls in a COVID and Post-Covid World
Description: Do you know what your average response time is? If you answered no, you are not alone. Can you measure which staff respond quickly and which don’t? Are there shifts that could be more efficiently staffed? How are staff performing as a team? To see better results, learn what questions to ask.

TUE 10:30-11:30 PT / 1:30-2:30 ET

This session is presented by Discover Live.
David Stewart,
We are Ageist, Founder & CEO, Author
Session: Creating an Exuberant Life in Senior Living
Description: David will talk about his research into what older people really want from their life as they age and how they are going about making that happen. He will provide ideas for making that happen in senior living.

 

TUE 11:45-12:45 PT / 2:45-3:45 ET

Beth Burnham Mace, Chief Economist, NIC
Session: COVID-19 and the Economy: Five Areas of Direct Impact on the Senior Housing and Care Sector
Description: The COVID-19 pandemic has implications for operators, developers, and capital providers across the industry. These implications can be categorized into five areas of direct impact: resident and frontline worker health, operations, capital availability and its cost, transactional deal activity, and construction and development. This session will provide insights, commentary and data, where possible, on the influence of the pandemic and the economy on each of these areas.

TUE 1:00-1:30 PT / 4:00-4:30 ET

This session is presented by Wear and Hear. Use code 210420 for 50% off hearing products though 5/8/2020
Laurie Orlov, Aging and Health Technology Watch, Founder, Industry Analyst, and Thought Leader
Session: Tech Matters for Older Adults in Senior Living — Now More Than Ever
Description: With COVID-19, loneliness and isolation have become a much bigger threat to older people. Laurie will talk about how technology can help provide seniors a higher quality of life.

TUE 1:45-2:45 PT / 4:45-5:45 ET

Steve Moran, Publisher of Senior Living Foresight
Fara Gold McLaughlin, Founder and CEO, GoldMark Seniors
Session: Lead Don’t Manage
Description: Steve has recently released his first book “Lead or Manage”. He will explore the formula for creating a  high trust, high engagement, low turnover workplace culture.

TUE 3:00-4:30 PT / 6:00-7:30 ET

Solution Room: Technology
Brought to you by IN2L.
This 90-minute session on technology will put you in a virtual breakout room with 5 or 6 other senior living providers who you likely will not know. Together, you will work on real life situations. Bring a problem or situation that you are struggling with and plan on being a participant and not just an observer. Breakout team members will each get a turn to present their problem and hear solution ideas from the group.
To promote trust and transparency, this session will not be recorded. You must attend LIVE.

WEDNESDAY APRIL 22

Welcome by Steve Moran at 8:15 PT / 11:15 ET

WED 8:30-9:30 PT / 11:30-12:30 ET

Ken and Maddy Dychtwald, Founders and Futurists, Age Wave
Session: Turning 70 in the Time of COVID-19
Description: Join Ken and Maddy Dychtwald for a one-time, live discussion about turning 70 in the time of COVID-19, aging, life, health, love, and purpose. Although they have been married for 37 years and business partners for 35, they have never interviewed each other. Ken and Maddy will also answer audience questions based on four decades of research into how the age wave will impact the marketplace, the workplace, and our lives.

WED 9:45-10:15 PT / 12:45-1:15 ET

Valerie Whitman, LeadingResponse, VP, Senior Living
Session: Lead Generation & Nurturing Strategies You Must Implement During a Pandemic
Description: Just because move-ins have stopped or slowed does not mean prospecting should stop, it just needs to be done differently. Valarie will discuss lead generation strategies that will leave senior living operators well-positioned as things return to normal.

WED 10:30-11:30 PT / 1:30-2:30 ET

Matt Paxton, PBS, Host of Legacy List
Session: From Trash to Treasure
Description: As one of the top downsizing and hoarding experts in the country, Matt Paxton, has made a career doing the work no one else wants to do. Matt is the host of the television show Legacy List with Matt Paxton on PBS and was the featured cleaning expert on A&E’s hit show Hoarders for over 10 years. Matt will highlight his odd career and explore his secrets to adapting to change and staying relevant in an ever-changing world. This fast-paced and brutally honest message will leave your attendees laughing and inspired to make a difference.

WED 11:45-12:45 PT / 2:45-3:45 ET

Jered Markoff, CTO of HQ Emergency Operations, World Health Organization (WHO)
Natalie Markoff, Strategic Advisor at Markoff Consulting
Session: A World View – What Is Happening With COVID 19 and Aging?
Description: Jered will give an overview of where we are globally with COVID-19 and what it means to an aging world population. He will also give a global perspective on aging. What is working around the globe and what we might learn from successes and failures.

WED 1:00-2:00 PT/ 4:00-5:00 ET

Brent Weil, Argentum, Vice President, Workforce Development
Session: Workforce Solutions for the Next Generation
Description: Argentum is on the forefront of developing new ways to recruit employees into senior living. Brent will talk about strategies senior living providers can use to build better, stronger teams.

WED 2:00-2:30 PT / 5:00-5:30 ET

Lola Rain, Modern Elder at Wisely Well-Being and Strategist with Senior Living Foresight
Session: Mindful Reset, The Power of Breathing
Description: Without our breathing, we would not be aging. When you take time to notice your breath, and slow down your life, even for a moment, it resets your mind. Breathing helps you cope with stress and anxiety. Take a few minutes to practice mindfulness and learn how meditation can build resilience.

WED 2:45-4:15 PT / 5:45-7:15 ET

Solution Room: Recruitment and Retention
This 90-minute session on recruitment and retention will put you in a virtual breakout room with 5 or 6 other senior living providers who you likely will not know. Together, you will work on real life situations. Bring a problem or situation that you are struggling with and plan on being a participant and not just an observer. Breakout team members will each get a turn to present their problem and hear solution ideas from the group. To promote trust and transparency, this session will not be recorded. You must attend LIVE.

THURSDAY April 23

Welcome by Denise Boudreau-Scott at 8:15 PT / 11:15 ET

THU 8:30-9:30 PT / 11:30-12:30 ET

This presentation is brought to you by LifeBio.
Dr. Bill Thomas, Geriatrician, and Founder of Minka Homes
Session: The Aging Revolution
Description: Dr. Bill Thomas will talk about the boundless possibilities in front of those who are growing older with a focus on senior living residents.

THU 9:45-10:45 PT / 12:45-1:45 ET

Mary Furlong, Mary Furlong & Associates, President & CEO
Session: Innovation, Technology & Silicon Valley
Description: Mary will talk about the process of creating technology for seniors and attracting capital to grow companies.

THU 11:00-12:00 PT / 2:00-3:00 ET

Laurie Schultz, Principal at Avenue Development
Session: A Practical Guide to Becoming Your Health Systems Best Friend
Description: The movement towards value-based care started conversations in health systems nationwide about the importance of senior living and post-acute skilled nursing as part of the healthcare delivery system, and today those relationships are proving to be vital. This session will provide insights into the key factors hospital networks evaluate in a post-acute partnership and how the senior living industry can be at the forefront of these collaborations.

THU 12:15-1:15 PT / 3:15-4:15 ET

Denise Boudreau-Scott, Drive, President & CEO
Session: Leaning on Culture in Tough Times
Description: Denise will talk about how an organization’s culture and values can support leaders, teams, and residents in times of crisis.

THU 1:15-1:45 PT / 4:15-4:45 ET

Regan Medzhibzher, Vice President of Marketing, Morrison Living
Max Mosky, Director of Analytics, Compass Group
Session: Tackling Employee Challenges in the Face of COVID-19
Description: It may seem strange to have Morrison Living, a company known for dining services talk about employee acquisition, retention, and culture. But they get it. In this session you will learn how to hire the right people, reduce staffing shortages, lower turnover through communication tools, and to transparently see issues as they arise.

THU 2:00-2:30 PT / 5:00-5:30 ET

Russell Rush, R3R1 Consulting Group, Sales Consultant
Session: When the Going Gets Tough . . . then What?
Description: As a sales expert and a consultant for senior living communities experiencing low demand, Russell shares his methods that are based on observational behavior of prospective residents. Already proven successful in the most challenging situations, now facing COVID-19 Russell will explain how his strategy will continue to produce results.

THU 2:45-4:15 PT / 5:45-7:15 ET

Solution Room: Life Enrichment and Longevity
This 90-minute session on life enrichment & longevity will put you in a virtual breakout room with 5 or 6 other senior living providers who you likely will not know. Together, you will work on real life situations. Bring a problem or situation that you are struggling with and plan on being a participant and not just an observer. Breakout team members will each get a turn to present their problem and hear solution ideas from the group. To promote trust and transparency, this session will not be recorded. You must attend LIVE.

FRIDAY April 24

Welcome by Steve Moran at 8:15 PT / 11:15 ET

FRI 8:30-9:30 PT / 11:30-12:30 ET

This presentation is brought to you by Typoductions.
Lynne Katzmann,
Juniper Communities, Founder and President
Session: It Needs to Be a Square Dance, Not a Sock Hop!
Description: There has been a lot of conversation about how healthcare systems and senior living interact. This has never been more important than today in light of the COVID-19 pandemic. Lynne Katzmann knows about this more than anyone else in the industry and she will share her insights.

FRI 9:45-10:45 PT / 12:45-1:45 ET

This presentation is brought to you by Philips.
Michael Kurliand, West Health, Director of Telehealth Process and Improvement
Jason Broad, Philips, Solutions Leader, Home Health Care & Senior Living
Session: How Remote Monitoring Technology Will Transform Senior Living
Description: From telemedicine, fall detection, real time location will transform senior living starting right now, today.  Will you lead or lag?

FRI 11:00-12:00 PT / 2:00-3:00 ET

Mary Ann Donaghy, Marketing Strategist, Researcher & Leader
Session:  Workplace Experience Survey 2020: The Good, the Bad, and the Opportunity
Description:  Mary Ann will reveal the valuable, interesting and sometimes surprising insights from the Workplace Experience Survey conducted earlier this year. The session will include a discussion with organizational psychologist Alison Fragale and culture guru Denise Boudreau-Scott, who will explore ways to turn the identified challenges into opportunities.

FRI 12:15-1:15 PT /3:15-4:15 ET

This session is sponsored by IN2L.
Sara Kyle, Holiday Retirement, Director of Resident Experience
Kelly A. Stranburg, Mather, Wellness Director
Theresa Perry, Corporate Director of Hospitality & Wellness Services at Acts Retirement-Life Communities
Richard Eisenberg, Managing Editor, Next Avenue
Session: Finding the Upside to Resident Engagement During COVID-19
Description: It is possible to create a life enrichment program that allows residents to be the best they can be and to remain relevant.

FRI 1:15-1:45 PT /4:15-4:45 ET

Deborah Potter, SageAge Strategies, VP of Consulting
Session: COVID-19 Marketing and Sales Survival Kit
Description: This session will provide sales professionals with the necessary tools for selling senior living in the face of the COVID-19 pandemic.

FRI 2:00-3:30 PT / 5:00-6:30 ET

Solution Room: COVID-19 Strategies
This 90-minute session on COVID-19 strategies will put you in a virtual breakout room with 5 or 6 other senior living providers who you likely will not know. Together, you will work on real life situations. Bring a problem or situation that you are struggling with and plan on being a participant and not just an observer. Breakout team members will each get a turn to present their problem and hear solution ideas from the group. To promote trust and transparency, this session will not be recorded. You must attend LIVE.